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Mitsui Garden Hotel Ginza-gochome

Chuo-ku Ginza 5-13-15, Tokyo

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Good
2139 reviews

8.5

Luxurious Accommodation
Mitsui Garden Hotel Ginza-gochome in Tokyo offers air-conditioned rooms with modern amenities like a flat-screen TV and private bathroom. Guests can enjoy the convenience of a safety deposit box and free WiFi during their stay.

Convenient Facilities
This 4-star hotel features a fitness centre, restaurant, and 24-hour front desk for guests' comfort. Luggage storage space is also available. The property's non-smoking policy ensures a pleasant environment for all visitors.

Prime Location
Located just 400 meters from Nihon Tenji Seitei no Chi, this hotel is near popular attractions like Nissan Crossing and Ginza Station. With Tokyo Haneda Airport only 15 km away, Mitsui Garden Hotel Ginza-gochome is the perfect choice for both leisure and business travelers.

Book your stay at Mitsui Garden Hotel Ginza-gochome now to experience luxury and convenience in the heart of Tokyo.

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Popular Amenities

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Air conditioning

Luggage storage

Bath

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1 Room, 2 Travellers

Guest Reviews

Overall
8.5(2139)
3/10 Do not waste your money at this property
Good proximity to subway stations and Ginza 6.
JonaApr 21, 2025
3/10 Dirty, mouldy hotel - not worth the price tag.
Location
AleksandraMar 17, 2025
9/10 We will be back
Decent size room (twin room) for Tokyo standards, very clean. The hotel decor was modern in Japanese way, loved the smell of foyer when you walk in (hubby thought it was too peppery but I loved it). Location was fantastic, easy walking distance to multiple metro stations, Tokyo station, Tsukiji market, Retail shops and many eateries. Love the large public bath on level 2. We loved our stay so much that when we came back to Tokyo a week later, we stayed here again.
MichelleMar 11, 2025
6/10 Good location but too small room and bed and bed linen quality VERY bad.
Very good located but thatโ€™s basically it.
SaraiApr 22, 2025
5/10 Good location but the room and service very disappointing.
Only the location lived up to expectations. None of the photos on your website live up to them in reality.
SaraiApr 21, 2025
9/10 We enjoyed it as it was walking distance to Ginza 6 and other shopping mall in Ginza area.
The service is good. Friendly and helpful staff. We arrived early and was let to check in earlier. Helped us to freshen up before we explore the city aft our night flight.
SuziyantiApr 11, 2025
10/10 We had a great stay and they were able to give us our two room near each other.
The hotel greeted us with a smile and were helpful to correct the number of guests per room. The location was very central. We took Uber to many other areas of the city.
MichaelApr 16, 2025
10/10 Recommended hotel. Friendly staff, clean room and great location.
Location was great, close to Ginza street for shopping, also close to metro stations, so was easy to reach anywhere.
AbdulrehmanApr 14, 2025
10/10 Exceptional
Facilities are very complete for a city hotel, Onsen, Lauadry room, Microwave, spacious lobby. Location right at the center of Ginza, 1 minute walk to Misukoshi Dep Sqr.
ThermchaiMar 11, 2025
6/10 Good location, tiny room and very uncomfortable bed linen
Location
SaraiApr 22, 2025
7/10 Modern hotel near to Tsukiji market
The hotel is considered quite new and modern. Near to Tsukiji market (walking distance). There are nearby convenient store like Lawson.
TanJan 30, 2025
10/10 Fantastic stay, I canโ€™t wait to come back next year
Friendly staff and great location
JonathanMar 21, 2025
10/10 Would definitely come back to stay here when traveling to Tokyo
Our go to hotel in Tokyo. Clean and organized, perfect location in the middle of Ginza. I enjoyed the public bathhouse, rooms were on the smaller side but had everything we needed. Easy access to subway/food/taxi/shopping.
YuhaoJan 10, 2025
8/10 Great location
The hotel is located within the shopping precinct and very convenient. Itโ€™s 3min walk to the station with a direct lift.
SallyJan 22, 2025
10/10 Great hotel i will itโ€™s must for any time I visit Tokyo
Location near 2 exits of the train stations , near all shops required and reachable from every where
MeshariFeb 5, 2025
10/10 The location is great and the staff are very helpful.
The location is excellent, very convenient spot to travel around the city.
AshleyFeb 7, 2025
8/10 Overall it was great, location was perfect.
Location, ambiance, cleanliness, friendliness of staff
WatkinsMar 1, 2025
8/10 Excellent Location With Lots of dining Options
Location was excellent
KimMar 8, 2025
6/10 Very standard rooms. Booked the larger room class which was really comparable to most regular size rooms elsewhere (noth
PhilippMar 22, 2025
10/10 The perfect place for a first visit to Tokyo.
Friendly helpful staff. Comfortable rooms. Central location
WendyMar 25, 2025
9/10 Superb
The room quite large and the best location. I'm stay here for the 3rd times
YolanitaMar 18, 2025
10/10 Exceptional
Great location, clean and staff are very helpful
MelissaMar 21, 2025
8/10 Very good
Friendly staff and good amenities
ChrisApr 22, 2025
8/10 Very good
Breakfast
OguzApr 10, 2025
8/10 Very good
Location
JanakiramanMar 16, 2025
10/10 Exceptional
WorapothApr 21, 2025
10/10 Exceptional
JackieApr 18, 2025
10/10 Exceptional
JackieApr 18, 2025
8/10 Nice.
Great hotel in Ginza!!!!! Excellent location a very short walk to the train station and near lots of major shops and restaurants! We were a ten minute walk within everything in the area and right by an entrance to the train station. We had a group of 3 staying in the triple room which felt spacious by Tokyo standards. The room was clean, beds were nice. The onsen in the hotel was excellent with nice hot water. For the price this is a great hotel in the area!! I would definitely stay again!
NovaDBearFeb 14, 2025
10/10 Superb service and amenities in a cosy hotel.
This is the second time I have stayed at the hotel and I am so glad I returned. It is not a large hotel, but it is personable, cosy and the staff are so accommodating and โ€œcustomer firstโ€. I am returning to Tokyo Soon and have booked another stay there.
I-mingApr 2, 2025
10/10 Exceptional
Nice place to stay, I enjoyed it a lot, thanks
ShauneApr 1, 2025
10/10 Exceptional
Like it very much
MabelApr 4, 2025
10/10 Exceptional
WanApr 12, 2025
10/10 Exceptional
CybriwskyApr 8, 2025
10/10 Exceptional
OmarMar 26, 2025
10/10 Exceptional
MihirMar 26, 2025
10/10 Exceptional
NattawootMar 19, 2025
8/10 Very good
KathrynApr 11, 2025
8/10 Very good
DarylMar 31, 2025
8/10 Very good
HsiaoMar 24, 2025
8/10 Very good
HsiaoMar 24, 2025
8/10 Very good
WaritMar 16, 2025
8/10 Very good
TaylorMar 13, 2025
9/10 Superb
MichelleApr 14, 2025
9/10 Superb
MuhsinApr 12, 2025
9/10 Superb
HsinApr 5, 2025
9/10 Superb
KateApr 4, 2025
9/10 Superb
YiwenApr 2, 2025
9/10 Superb
PriyadarshiniMar 30, 2025
9/10 Superb
HiroshiMar 26, 2025
9/10 Superb
WingMar 18, 2025
9/10 Superb
WaritMar 16, 2025
10/10 Excellent stay at this hotel in Ginza
I was originally booked at a hotel in Shinjuku but since this was our first time in Tokyo..i wanted a less hectic place and my research suggested to stay in Ginza. THis hotel checked all my familys boxes. -Close to the metro line/higash ginza station -close to konbinis -near Ginza if we have to walk there it was 5 minutes away -on the quieter side Arrived here from Narita and it was quite easy as we just took the keisei sky access which stopped directly at Higashi-Ginza station. Walked across the street from Kabuki-za theatre and took the escalators up. Note that there is the D4 exit which is closer to the hotel but it had stairs..so not exactly most convenient if you are lugging around luggage or tired from a day of walking Checked in and was greeted warmly. They directed us to use the 3 check in machines. Easy peasy as they helped us walk thru it and answered any questions we had. We booked a executive twin and a moderate twin and i emailed earlier to ask if we could have it on the same floor. We were not directly joining but separated by one room which was great. I would consider it pretty spacious for a room in Japan as we had plenty of room for our luggage and all the things we bought. Didn't have to close the luggages as there was plenty of room to lay it open. THe room was clean however some areas were still a little dusty like the top ledges(i can't fault them as really no one is touching that area of the room) Our view was of the street across from us. I was concerned about previous reviews about the noise from the streets and while you can hear it with cars with loud exhaust ripping it..didn't really affect us(we were too tired from walking around all day and passed out quickly). The cleaning staff were very good as well as somedays we didn't need them to clean the room but they always asked if we needed anything. Walkable to tsukiji market which we went to 3 times during our week long stay there. Took us about 8 minutes with a couple of minutes waiting for the lights to turn green. 2 7-11 around the corner and family mart a little further down the block was a godsend. Easy snacks and breakfast. I didn't choose the breakfast package at the hotel as i planned on eating at konbini and at tsukiji(Gyudon at Kitsuneya) As i said one of the things we wanted to do was to be near a metro line. ALl the research i read was to stay near a JR station..why? its so freaking busy at all the JR stations we went to. it was nice having Hibiya and Asakusa lines as it was way less busy and easy to transfer to other stations if needed. Easy 5 minute walk to Ginza station if you wanted to go elsewhere like Shibuya or a 10 minute walk to Shimbashi(where we got our kids Suica cards) and Don Quijote. We didn't make use of the onsen or the laundry facilities. We did use the microwaves on floor 6 which was convenient on our last day as it was raining and i didn't want to walk to Tsukiji market. They do have umbrellas to lend our if you need it which was nice but we were lucky and wasnt really needed during our stay. Cocokara across the street was also good since we could buy all the tiktok/instagram Jbeauty stuff there if needed. Would we stay again...YES we would and planning to do so again next year.
johnnyf397Oct 14, 2024
2/10 Disappointing stay
We have just returned from a two week trip to Japan, staying in various hotels. We originally had a different hotel in Tokyo booked for our final two nights, however after staying in a Mitsui Garden in Kyoto (which was absolutely beautiful and spotless) we decided to change to a Mitsui Garden Hotel in Tokyo. Unfortunately the standard of this hotel was very very poor compared to the Kyoto one we stayed in. We checked in at 3pm, however literally just dropped our bags off and didnโ€™t take much notice of the room, first impressions was that while it was small (usual for Tokyo hotels), it was suitable. Unfortunately when we arrived back, I noticed how unclean the room was. There was a lot of dust all over the sides, there were stains on the wall at the side of the bed and various other stains around the room in the bathroom, there was toothpaste stains on the wall next to the sink. I was really unhappy with the cleanliness and was not prepared to stay in the room. I went down to reception to complain and ask to change room, the staff were fine and upgraded us to a bigger room as the room type we booked was not available. A staff member met us at the new room so that we could check we were happy with it. The room was much more spacious than the previous room which we were happy with, and initially thoughts were that it was a nice room, and at this point it was almost 1am so we accepted it. Unfortunately after this, again while we were getting ready for bed I noticed more marks on the headboard and the next morning when it was lighter there was so much dust around the room. I did wake up in the night coughing and I feel this was from the amount of dust. It is such a shame as the hotel has potential to be lovely. However they really need to up their standards with the cleanliness as it is letting the Mitsui Garden name down. The lobby was spotless and beautiful however once you get in the loft and hallways thatโ€™s when you also notice the lack of cleanliness.
772jodiegNov 15, 2024
9/10 Convenient & Classy
Well located and lovely boutique feel
AislinnJan 10, 2025
9/10 Superb
Location superb, subway just below. Food and shopping is just mins away.
BenJan 18, 2025
10/10 Still a very satisfactory stay.
Great location and the hot bath is wonderful.
JoyceJan 7, 2025
9/10 Superb
Location was superb. Connected to multiple subways & walkable to many sights
AJan 14, 2025
1/10 Bad
Location is good
YatFeb 3, 2025
9/10 Superb
Wonderful, friendly staff! Excellent location!
MarinelJan 12, 2025
8/10 Very good
Very nice and helpful staff
MinnalousheMar 1, 2025
10/10 Overall good
Inexpensive, location
IrvanJan 10, 2025
6/10 Pleasant
Location
SimFeb 8, 2025
7/10 Good
HasanFeb 17, 2025
10/10 Exceptional
highly recommended
MaximeJan 18, 2025
8/10 Very good
Location
MarcoJan 20, 2025
10/10 Exceptional
TabataMar 8, 2025
9/10 Superb
Location
GregoryJan 3, 2025
10/10 Exceptional
LloydFeb 26, 2025
10/10 Exceptional
MeshariFeb 11, 2025
10/10 Exceptional
ThermchaiFeb 8, 2025
10/10 Exceptional
MichiJan 19, 2025
10/10 Exceptional
AnaJan 13, 2025
8/10 Very good
DeborahMar 3, 2025
8/10 Very good
JustineMar 2, 2025
8/10 Very good
StuartFeb 22, 2025
8/10 Very good
MaryFeb 8, 2025
8/10 Very good
YuetFeb 1, 2025
8/10 Very good
MariaJan 29, 2025
8/10 Very good
RobertJan 22, 2025
8/10 Very good
CristianoJan 20, 2025
8/10 Very good
JosephJan 18, 2025
8/10 Very good
JitJan 16, 2025
8/10 Very good
StevenJan 12, 2025
8/10 Very good
KhartiniJan 9, 2025
8/10 Very good
VivianJan 5, 2025
8/10 Very good
FanJan 5, 2025
9/10 Superb
HiroshiMar 2, 2025
9/10 Superb
SawitaMar 2, 2025
9/10 Superb
YuFeb 19, 2025
9/10 Superb
GirlieFeb 7, 2025
9/10 Superb
GirlieFeb 5, 2025
9/10 Superb
SureeFeb 4, 2025
9/10 Superb
KoFeb 4, 2025
9/10 Superb
HelgaJan 15, 2025
9/10 Superb
WaritJan 7, 2025
9/10 Superb
PapidchayaJan 7, 2025
9/10 Superb
OriJan 5, 2025
10/10 Great stay
We stayed for 4 nights at this location. In the past, we use to stay at Hyatt Shinjuku (rooms were bigger but prices has increased after Covid). We decided to try a new place since the prices are almost the same 40,000y category. Nice hotel with awesome location and the only shortcoming there is no proper taxi drop off point and most vehicles have to wait or park along the main road with hazard light or driver inside the vehicle. We had driven from Aomori to Tokyo and Toyota rental car GPS had problem locating the hotel entrance. We had to make another round the block. Secondly, you have to carry your luggage over a planter barrier. Can the hotel management request from the city authority to make a gap and slope between the planters for easy passenger alighting. The airport limousine bus does not stop at this hotel. Taxi ride to Haneda (17km @ 500y per km). Tokyo station is about 1.5km away. We were trying to get the hotel assistance for restaurant reservations but the reply I got from the hotel was they can only do it after the guests have check in. No way can you get seats at popular restaurants upon your arrival. Some reservations open a month ahead. The hotel can ask the guests for their hotel credit card to pre- authorise for reservations. Some traffic noise can be heard but it was minimal and did not affect the sleep. Great idea of a Onsen, microwave, and coin laundry machine (2), treadmill (3), though limited for 300room hotel. You be walking more than 20k steps and donโ€™t need the gym. Other than the above 2 feedback, great stay and clean, well maintained hotel. Rooms were on the smaller scale (24 sqm). Tough with 2 big suitcases. Highly recommended.
michaelc679Oct 25, 2024
10/10 Warmly recommended
Very beautiful hotel in amazing Ginza. Great comfort and location. Short taxi drive from here to most of the main attractions. Lots of amenities and extras at this hotel. Super professional and helpful staff. I would surely stay here again. Highly recommended.
ildelfinorosaSep 25, 2024

All Amenities

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Restaurant

Lift / Elevator

Luggage storage

Non-smoking throughout

Public Bath

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Smoke alarms

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Television in common areas

Front desk (limited hours)

Free wired internet

Fitness facilities (surcharge)

Internet access

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House rules

Check-in

03:00 PM


Check-out

11:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in the hotel rooms and is free of charge.

Parking:

No parking available.

Pets:

Pets are not allowed.

Children and extra bed policy:

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
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