8/10 Fantastic service, hospitality, and location but be careful which room you book.Fantastic hospitality and service we received during our stay, as well as the hotel's excellent location. Everything from check-in to the overall vibe of the property was smooth and welcoming, which we truly appreciated.
PerezApr 3, 2025
7/10 Quirky, compact, good for a night.This is a modern design, compact room hotel. I’d class it as a ‘party’ hotel. Loud music in the reception and dark corridors.
The rooms are compact and quirky and are designed for this - table and chairs hang from pegs and there is a drop down table on the wall.
We had a king size room but it felt far too small - our bed was up against the window wall with no room at the edge or bottom of the bed to walk around so one of us had to climb over the other to get to the loo in the night.
We only stayed a night and I wouldn’t have wanted to stay longer. There was nowhere to put our large suitcases and we [me] ended up getting quite frustrated having to open and close and move the suitcase to get items out, whilst squeezing past each other to get to the toilet/shower; the sink was in the room rather than in the bathroom.
However the bed was comfy. The noise level from in and outside the hotel was pretty quiet for NY and the location was a good- couple of blocks from Times Square.
There is a roof bar with the a view of the Empire State - and one of the reasons why I booked the hotel - but it actually isn’t part of the hotel, which I didn’t realise. It’s also, again, a party bar rather than somewhere to sit and enjoy the view.
I would class it more of an upscale hostelry rather than one for older gens who want a bit of space and luxury.
MelanieApr 6, 2025
10/10 Fantastic stay at a comfortable and trendy, centrally located hotel!This was our second stay in this awesome hotel. Love the overall aesthetic, comfortable rooms, amazing shower, multiple bar choices, and friendly staff. How the elevators operate is actually really cool, but they could be a bit quicker. We often had to wait quite a while to get on, but it was no big deal. The only thing that was disappointing was our dinner at Legasea. The food was very mediocre and the restaurant was very loud. I am not including this in my overall rating of the hotel because I know it is separate from the hotel itself, but just wanted to mention it. All in all, we had a wonderful stay at the Moxy Times Square, and we’ll definitely stay again in the future!
AshleyMar 31, 2025
6/10 Great location, weird & noisy roomsGreat location in midtown especially for Penn station. The rooms are very stylish and smart, and the hotel has a nice vibe. Lovely big showers.
DavidApr 13, 2025
5/10 Not good value for money.Location was good. The bar was good, as was the restaurant.
ChrisMar 23, 2025
9/10 SuperbEverything’s was great! The hotel is super modern, the staff was always helpful and friendly.
The room was not big but it is enough for 2 persons and the bed was really comfortable.
There was a small buffet with muffins, fruit and water during breakfast and they give us 30$ per day from the destination fee to use in the caffe near the hotel for breakfast.
I was afraid after reading some reviews of this hotel but in fact it exceeded our expectations, definitely my recomendation for NYC.
BárbaraMar 26, 2025
9/10 Providing an excellent environment for a special holidayThis was a special sweet 16th birthday trip for my daughter and the MOXY NYC did not disappoint! From the moment we arrived all the staff greeted Grace with happy 16th birthday! They had our room decorated with compliments and had treats layed out for her! I’m only giving it a 9 out of 10 as our TV acted up almost every time we switched it on, apart from that this place is fantastic, MJ at check in is just so so helpful and could not do enough for our stay to be fantastic. I’ll definitely be back!
CarolineMar 26, 2025
9/10 Location could not be beat!The location was fantastic! We were able to walk to everything we wanted to see and do. The hotel has a fun and funky vibe, and the check in on arrival was swift, and friendly! The complimentary drinks on arrival are a nice touch. Our only complaint was the lack of a fan for the bathroom so that when the shower was used it left the room humid and smelling of moisture. The room was small for three adults to spend any real time in it, but was perfect resting place for the night and to refresh between activities.
MelissaMar 28, 2025
9/10 Great location, would stay again+ Location is super central and close to main subway line(s)
+ Room was super spacious for NYC standards
+ The room was cleaned daily
+ Free pass for crunch fitness gym around the corner
+ $30 credit for the bar or cafe per day
+ Modern interior and vibes
ErwinMar 26, 2025
4/10 Had bedbugs everything else was alrightThe included breakfast is just a grab and go with cereal bars, little fruit and some beverage options. We got 30$ per night per room to use at the café next door or on the second floor, but everything was expensive.
Lastly we got bedbugs here. Cleaning is every other day, what is fine and was proper made, but not fine were the bedbugs.
The rooftop bar is next door and not enterable through the hotel but the exit is.
EvaApr 2, 2025
7/10 Stay was good: cleanliness, location and bar services. Breakfast is just a grab and go though.The location was very good - walking distance from food places and stores. The rooms can be a bit loud at night because of its location but all in all it's a good compromise for how central it is.
RashaApr 2, 2025
6/10 PleasantWe liked the facilities and the room, however there was an issue with the payment upon our arrival as we weren’t informed that contactless card payments were not accepted. We travelled internationally and there was no flexibility with the payment method (cash and bank transfers were also not accepted) from the hotel. These should be clearly noted upon booking. Also a security deposit was asked which was also not mentioned in booking.com.
StamoulouMar 28, 2025
8/10 Noisy city great hotel.The only complaint I have is that the hotel is noisy at night. Bring ear plugs!
But I’m not sure that’s the hotel‘s fault or if it’s just the city in general! If not for that, this would be a five star. The highlight of our hotel stay was the staff! They’re 10/10. And, especially GIOVANNY. What an awesome individual! Great personality, and put a smile on our faces every time we encountered him in the lobby!
markdU6696BIMar 21, 2025
7/10 Quick getaway to see NYC. This stay gets you right close to the lights and action but after being there as cute as it waThe location was ideal as a central area to walk to other areas of nyc. Staff were always welcoming.
JillApr 10, 2025
10/10 Oliber was greatHad an excellent experience thanks to Oliver at Moxy Times Square. From check-in to check-out, he was friendly, efficient, and genuinely helpful. He went out of his way to make sure everything ran smoothly and brought a great energy to the space. It's rare to find someone who blends professionalism with such a warm, welcoming attitude. Big thanks to Oliber for making the stay memorable
Explorer45970236844Mar 23, 2025
7/10 Noisy but good locationFree grab & go breakfast & $30 to spend at the bakery or bar each day. Great roomy shower & good location to Times Square / Central Park etc
MarianneMar 24, 2025
10/10 Meeting Giovanni"OMG! Giovanni took such great care of me while I was in town on business. This was my first time staying at the MOXY, and I’ll admit—it took a little adjusting. But once Giovanni showed up, everything changed. His hospitality game is seriously on point! He made the experience feel personal, fun, and super welcoming. Definitely a standout stay thanks to him
C3314NXcynthiafMar 22, 2025
8/10 Staff at Check In gives you such a wonderful welcome it just gives such a vibeStaff at Check In set the tone - they were just exceptional- so helpful and considerate in every question and unfortunately we had a very upsetting experience with some members not able to travel because of Esta Visa
AnnApr 9, 2025
10/10 Good location, nice staff, comfy and functional room.Very central location. Easy to get to anywhere in Manhattan. Nice bar on the second floor and restaurant was very nice. Room was good and had everything 3 people needed (even if a bit tight). Staff were helpful and accommodating. There is free luggage storage for people arriving early/ leaving the city late.
OskarMar 31, 2025
8/10 All we expected for a quick visit to see some shows on Broadway.Great hotel in a perfect location. Our stay was pleasant with one hiccup, super loud music on Friday until late and even though we were 12 floors away from the bar we could hear it like we were there. Other than that just a great hotel to stay right in Midtown Manhattan.
JoseMar 31, 2025
7/10 GoodStaff was wonderful. Very helpful and attentive. Bed was very comfortable and water pressure in the bathroom was great.
StefanyMar 23, 2025
1/10 Stay far away unless you are a party personLocation.
DrewMar 25, 2025
10/10 Best hotel in NYCWe loved everything here.
At the weekend it is loud from the rooftop bar. But it’s says it in the descriptions!
So live with it or take another hotel.
Location is awesome, staff is the nicest and most loving people we ever meet.
Nothing is impossible everybody wants the best for you.
SebastianApr 9, 2025
10/10 Great location and facilities. Super comfy beds and pillow - would recommend and rebook! Well done Moxy !Great location, facilities and rooms. While our room for 4 - 2 adults and 2 kids was very small the beds were super comfy and had all mod cons. Would recommend and would rebook.
AliciaMar 27, 2025
4/10 Bedroom size unacceptableVery friendly staff. Nice bar. Good deli
CharlesMar 22, 2025
10/10 Great atmosphere and amazing time in NYCIt was a great stay! Everyone was extremely kind and helpful and especially Giovanni! Please talk to him when you get there, he has tons of suggestions for you and is super helpful! The Dj set was what you would expect of NYC and the rooftop is a must see!
917vcMar 22, 2025
6/10 The coffee and bar was very nice, staff especially friendly.
KathyMar 29, 2025
8/10 Very goodThe room is good and noise didn't disturb me.
The location is excellent.
I like Moxy's "concept".
Elevator calling system is complicated. I didn't know if it is efficient.
HelenaApr 14, 2025
7/10 Air conditioning sucksModern, clean, great location
JavierApr 9, 2025
10/10 Customer Service PLUSGiovanni was terrific! He helped us find a quiet place to catch up after months away from my bestie. He offered three suggestions for restaurants nearby that were easy to walk to. Thank you for making this trip fantastic right from the start.
carolef292Mar 22, 2025
8/10 Great valueFantastic location with brilliant facilities, roof top bar and wonderful staff. NYC is a noisy city and this is one of the lesser sound proofed hotels but unbeatable value for money given the location
JamApr 15, 2025
6/10 Overall a nice stay. The venue is beautiful.My main issue was that the hotel was very loud. There was music playing until about 2am, which I could really hear from my room and was not great in terms of sleep.
MelodieMar 26, 2025
10/10 This place is a vibe.Loved the room, very quiet and cozy. Loved all the pegs on the wall to hang this up. Comfortable bed and large shower. Can’t beat the location, would definitely stay here again!
DerekaMar 24, 2025
10/10 Sisters came in from Memphis to go to a show at Radio City. Was a perfect location for restaurants and the show.Fun atmosphere. It feels like where all the cool kids hang out
MaryApr 12, 2025
9/10 SuperbLocation was in the middle of shopping and time square. Room was small but good for two people.
CallawayApr 14, 2025
6/10 PleasantBed Comfy, music in the place was good, bar was good
SteveMar 24, 2025
8/10 Very goodLocation
LorraineMar 22, 2025
10/10 Great TimeGreat location. Wonderful staff.
BakerMar 23, 2025
9/10 Value for money at a great location at the heart of Times Square!Location was superb and easy to get to midtown and tourist spots such as Times Square.
VictorioApr 5, 2025
10/10 ExceptionalLocation and service was excellent
BrendaApr 14, 2025
10/10 AMAZING PLACE WILL DEFINITELY BE BACKGREAT ALL AROUND, NEED TO FOLLOW UP WITH MY BILL THOUGH. I'M NOT SURE WHAT I HAVE BEEN CHARGED EXTRA.
StephenMar 25, 2025
8/10 It was a good stayThere’s a lot to do.
AnnetteMar 25, 2025
10/10 ExceptionalLoved it. Perfect location. Rooms were small for 3 people, but it was expected due to price and location.
DebraApr 7, 2025
9/10 Superbstaff supper friendly location and great room
RaquelApr 2, 2025
8/10 Very goodThe location was great, the room was cozy, they did not clean the room daily as stated.
AnjaliMar 30, 2025
10/10 Awesome, fabulously fantastic highly recommendedNeeds a coffee bar
PatMar 31, 2025
10/10 It was amazing, wish I stated longer.All of the restaurants and the cleanliness.
AshleeMar 27, 2025
10/10 Will definitely be staying again. And againGreat location, amazing staff
ChadApr 7, 2025
3/10 PoorExtremely tiny room and poor layout. Slow elevator. Not worth the price
SaminaApr 7, 2025
10/10 Silky smooth from booking to checkoutFunky fixtures and good location
JenniferMar 28, 2025
10/10 ExceptionalGreat location. Helpful staff, clean and modern rooms
MohammadApr 10, 2025
5/10 UnsatisfactoryLocation
StephenMar 28, 2025
8/10 Very good
KrishanMar 25, 2025
10/10 Everything amazingEverything amazing
ShamaleMar 31, 2025
8/10 Very nice Hotel, although not the cheapest!
SimonApr 14, 2025
10/10 Loved it will stay againLocation
MelindaApr 4, 2025
7/10 GoodNice but overpriced
KatieApr 3, 2025
8/10 Very goodGreat
SorayaApr 1, 2025
10/10 Exceptional
ElanApr 14, 2025
10/10 Exceptional
ManojApr 12, 2025
10/10 Exceptional
HeraldApr 11, 2025
10/10 Exceptional
DanielaApr 9, 2025
10/10 Exceptional
MayraApr 8, 2025
10/10 Exceptional
GladysApr 7, 2025
10/10 Exceptional
FelicidadApr 7, 2025
10/10 Exceptional
WileyApr 6, 2025
10/10 Exceptional
WalkerApr 6, 2025
10/10 Exceptional
NebojsaApr 1, 2025
10/10 Exceptional
JoseApr 1, 2025
10/10 Exceptional
CristalApr 1, 2025
10/10 Exceptional
KhaledApr 1, 2025
10/10 Exceptional
GabrielMar 31, 2025
10/10 Exceptional
JosephineMar 27, 2025
10/10 Exceptional
BreeMar 26, 2025
10/10 Exceptional
LiamMar 25, 2025
10/10 Exceptional
AlenMar 25, 2025
10/10 Exceptional
BrittanyMar 25, 2025
10/10 Exceptional
VictoriaMar 24, 2025
10/10 Exceptional
DanaMar 23, 2025
8/10 Very good
SimmonsApr 14, 2025
8/10 Very good
LamedaApr 14, 2025
8/10 Very good
WeiApr 13, 2025
8/10 Very good
LaurenApr 12, 2025
8/10 Very good
SamanthaApr 10, 2025
2/10 Very poor
ShirishApr 7, 2025
8/10 Very good
KristinApr 3, 2025
8/10 Very good
StefaniaApr 1, 2025
8/10 Very good
JeneeMar 25, 2025
8/10 Very good
JessicaMar 24, 2025
8/10 Very good
TiffanyMar 24, 2025
9/10 Superb
JodiApr 14, 2025
9/10 Superb
Maria-joseApr 12, 2025
9/10 Superb
WandaApr 9, 2025
9/10 Superb
JulianApr 6, 2025
9/10 Superb
LucianoApr 1, 2025
9/10 Superb
JoanneMar 29, 2025
9/10 Superb
ChristinaMar 26, 2025
7/10 Good
JodeeApr 5, 2025
3/10 Poor
AzmarApr 4, 2025
7/10 Good
MelckedequeMar 30, 2025