Novotel Paris Centre Tour Eiffel
61 Quai De Grenelle, Paris
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Good
6199 reviews
7.4
Prime Location near Eiffel Tower
Located in the heart of Paris, the Novotel Paris Centre Tour Eiffel is just a short stroll away from the iconic Eiffel Tower, offering a prime spot for exploring the city.
Diverse Dining Options
Indulge in a culinary journey at the hotel's two restaurants, Greem and Benkay, offering a blend of French and Japanese cuisine with picturesque views of the Seine.
Wellness and Sustainability
Relax and rejuvenate at the fitness center with an indoor heated pool or explore the city easily with convenient access to public transport. Plus, feel good about your stay with our commitment to sustainability by eliminating plastic bottles.
Experience Paris in style at Novotel Paris Centre Tour Eiffel.
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
7.4(6199)8/10 Few minor issues but I would stay again.
Stayed December 24
Great location with great views over Paris.
Very close to the Eiffel tower, metro station, shopping centre and lots of cafes/ bistros.
Room was pleasant, comfy bed, clean and tidy. Although some of the room started to show signs of wear and tear but this wasn't a deal breaker for me as it was a great base reasonably priced.
Lobby staff were welcoming and friendly. Lobby always had security staff on duty.
Restaurant for breakfast was good. Lots of variety catering for all. Contential options plus cooked options available which included an omelette station.
Dinner in the evening was quite disappointing. Not in terms of food quality just initial service. Our order was taken but server failed to process the order to the kitchen so we waited almost an hour for our starters to arrive which wasn't right when they did eventually get to the table. Our mains then arrived halfway through our starters.
The supervisor reduced our bill and apologised for the issues and I was satisfied they dealt with our issues. Maybe a new member of staff needing a bit of training?
Bar areas were lovely and staff were very attentive.
Overall a few tweaks for perfection but a pleasurable experience and I would give it ago again.
WigglychefFeb 23, 2025
3/10 our stay has been spoiled by no air in the room and the way staff handled the complaint
Good location. Room was dreadful , old . Bathroom was small. Worse of all room was too hot to be let us. We were on top floor 31st floor. I would advice every one to avoid it. Especially that the last floor we had to carry luggage up as there was not lift.
IwonaMar 23, 2025
7/10 It was fine. Clean and safe. Would not stay again.
The sofa pullout bed had a huge dip in it. The room was way too warm and you couldn’t open a window to let cool air in. The elevators were not great. Several times we got on to go up but the elevator forgot all the floors it was supposed to stop at, so it just went to the top and then back down. Then because it’s a complicated fancy setup, you have to get off the elevator and recipe your card. It also took a long time to get down in the morning. I think the room key only counts on one person so then a family will fill it up. Then when the elevator opens on your floor it’s totally full. We had to wait on 5 different elevators to finally get downstairs from the 19th floor.
MelissaApr 1, 2025
1/10 Bad
Nothing
JulinelApr 21, 2025
7/10 For me, the price does not match the level and quality of service.
During check-in, they couldn’t provide the keys right away, and we had to call multiple times.
The biggest inconvenience was the elevators. We had to wait for them for 10-15 minutes, and once inside, they stopped at every floor, which was quite frustrating.
The shower was leaking.
On the positive side:
• Comfortable bed and pillows
• Bathtub available
• Good soundproofing
SergeyMar 29, 2025
8/10 Very good
It was comfortable.
FamatuApr 4, 2025
5/10 Good location but accommodations not worth it
Clean, crisp water on tap (most water in France tasted like plastic), close to Eiffel Tower
JaclynApr 10, 2025
7/10 The stay at the hotel was ok - not wow
The location is nice and in general my stay was ok, Breakfast was ok.
ElinaMar 19, 2025
4/10 it´s not the average quality for Novotel 4*
Quick check out: dropbox for keys
RubénMar 18, 2025
8/10 Location good
The hotel was conveniently located near the Eiffel Tower, and the staff were very friendly. The pasta and chicken salad I ordered through room service were delicious and generously portioned, which I was very satisfied with. However, the elevator system was a bit inconvenient, and it was unfortunate that there were always many people waiting to use it.
HyeontakApr 8, 2025
10/10 If we ever return to Paris Novotel is the place ty .
Breakfast was good but I think you could do with two people at the egg station as the poor man never got a minute he was rushed of his feet .
He was very helpful but I think he was very stressed .
MadgeApr 7, 2025
6/10 Great location, decent stay
Great location. Responsive staff.
PrasadApr 13, 2025
7/10 Great for a short stay with parking in the centre of Paris!
Customer service is awesome! Very receptive to the children and accommodating to our needs.
MuninderApr 3, 2025
10/10 Great location and customer service
Great location, proximity to restaurants and shopping centers. Easy access to metro line. All the staff had a great attitude of service. The staff at the Greem restaurant were amazing. The children loved the kids corner.
AlexisMar 26, 2025
6/10 Nice for people who take uber between destinations. Not the nicest neighbourhood at night, and a slim selection of good
Close to the eiffel tower
PetterMar 24, 2025
10/10 Nice location and comfortable stay.
Fantastic location, hotel is perfect (on the higher end). Breakfast was great, so are the staff. Checking was super easy and very safe place. I will surely book it next time also.
Very close to Eiffel Tower.
David'sMar 4, 2025
10/10 An affordable price and excellent quality.
The service was top-notch, they spoke several languages, and they made us feel at home.
CastellanosMar 13, 2025
5/10 Passable
Location was great, great views most of staff were very nice
EdwardApr 9, 2025
8/10 Very good
Location, view and hotel communal areas and the staff.
LouiseMar 10, 2025
10/10 We had a really nice time and it’s mostconvrliebt for families
Clean breakfast was good a wide range to choose from friendly custodians easy access to everything walking taxi and metro
ValiniApr 11, 2025
1/10 Really bad staff are really rude staff trying to compel to take their taxi eventhough we don’t need it and they ask us t
Location
IndiraMar 15, 2025
9/10 Superb
Excellent location within walking distance of the Eiffel tower.
Our room was on the 27 floor, it had a splendid view over looking the river Seine.
Breakfast was very good.
MynesMar 5, 2025
7/10 Good
Location and stuff
TareqFeb 23, 2025
10/10 Stay was excellent but not value for money.
Location was good ,close to everything that you might need.
SonnyApr 7, 2025
6/10 Ok ok
Property was ok . Near to the Eiffel Tower.
ShindeMar 5, 2025
7/10 Good
The hotel is very well located and I enjoyed the breakfast. However, the bedroom was very hot and uncomfortable. Need to improve the AC
NancyApr 17, 2025
6/10 Pleasant
Location
FabianaMar 28, 2025
4/10 OK without frills
location
NirlayMar 28, 2025
1/10 Bad
Could not control thermostat, heat only, windows didn't open. Like being trapped in an oven for $300 a night
RobertMar 27, 2025
10/10 Excellent standard of hotel with a good location.
Air conditioning was not working
JayApr 8, 2025
10/10 Great experience.
Always cleaned and organized.
BarriosApr 11, 2025
2/10 No
Not happy with. Rooms very on clen
JsckjamesApr 19, 2025
10/10 Exceptional
Very nice location
BejoyApr 15, 2025
10/10 Exceptional
SarsamApr 23, 2025
10/10 Exceptional
VirajApr 23, 2025
2/10 Please avoid at all costs
Would love to give a 0 star if possible. Worst service staff I have see in a hospitality sector. From the receptionist to everybody was rude, obnoxious and borderline aggressive.
A special mention about the restaurant staff. Have it to give it up for their sarcastic demeanour. If you want anything like salt and pepper their reply” Go get it yourself”.
Novotel as a brand should really look into how this hotel is run before they run it to ground.
The only reason it is running is because of the proximity to the attractions.
If you are from some other country please avoid this place as it looks like they outright hate foreigners.
MaddydeepuJan 21, 2025
10/10 fantastic location, great hotel
Fabulous hotel. Staff were really friendly and helpfull. Huge hotel, lots of floors but no issues with lifts they were very efficient. We were offered choice of two rooms, we chose the 31st floor for the views which were spectacular (lift to 30th floor then small flight of steps). Hotel rooms only very slightly tired, but exceptionally clean and comfortable. Great location. We went with 2 teenagers, 15min walk to base of eiffel tower, under 10min to nearest metro - easy to get around all sights in paris. Fantastic stay, wouldnt hesitate to come again.
louisehD876NTMar 11, 2025
10/10 Exceptional
MaryApr 16, 2025
10/10 Exceptional
ElvinApr 15, 2025
10/10 Exceptional
DaisyApr 11, 2025
10/10 Exceptional
SuhaimiApr 9, 2025
8/10 Very good
MohamedApr 24, 2025
8/10 Very good
GuneyApr 23, 2025
10/10 Nice time at Novotel Tour Eiffel
Fine and comfortable experience at this busy hotel. Staff friendly and helpful, room ok overall, although would benefit from refurbishing. Breakfast fine, fairly simple self service affair. Thank you for looking after me.
Easy enough to get a taxi for onward travel.
Nick_k_ukFeb 22, 2025
8/10 Very good
AhmadApr 20, 2025
8/10 Very good
IvicaApr 13, 2025
8/10 Very good
PunitApr 10, 2025
8/10 Very good
PaulApr 6, 2025
8/10 Very good
AmandaApr 3, 2025
8/10 Very good
SeveApr 3, 2025
5/10 Passable
BosilkaApr 19, 2025
6/10 Pleasant
SyedApr 13, 2025
5/10 Passable
SaeedApr 13, 2025
6/10 Pleasant
LucApr 13, 2025
9/10 Superb
JessicaApr 19, 2025
9/10 Superb
IstominaApr 16, 2025
9/10 Superb
PaulApr 9, 2025
9/10 Superb
MélanieApr 7, 2025
9/10 Superb
RupeshApr 5, 2025
9/10 Superb
JanApr 3, 2025
7/10 Good
AmerApr 20, 2025
7/10 Good
AlbertApr 13, 2025
7/10 Good
FaisalApr 8, 2025
7/10 Good
MohamedApr 5, 2025
1/10 Bad
GlendaApr 17, 2025
2/10 Worst
The worst i had get firstly from the rough recipient employer to the manger
rooms very small
not comfortable at all
Saeed2222025Jan 11, 2025
8/10 Very good
Beds, view and sauna. Location perfect.
LouiseMar 11, 2025
10/10 Exceptional
This hotel super
BanquetsMar 9, 2025
10/10 Exceptional
Location near Eiffel Tower
LuisMar 2, 2025
7/10 it was fine
location
ReemMar 3, 2025
10/10 Exceptional
VishwakMar 30, 2025
10/10 Exceptional
AijunMar 30, 2025
10/10 Exceptional
YennyMar 29, 2025
10/10 Exceptional
SumitMar 25, 2025
10/10 Exceptional
KeithMar 17, 2025
10/10 Exceptional
NaomiFeb 27, 2025
8/10 Very good
MathewApr 1, 2025
8/10 Very good
MelaniaMar 31, 2025
8/10 Very good
PramilaMar 11, 2025
8/10 Very good
ChateMar 10, 2025
8/10 Very good
BertlinFeb 28, 2025
8/10 Very good
AmanieFeb 25, 2025
8/10 Very good
AbigailFeb 25, 2025
8/10 Very good
AnupamFeb 24, 2025
8/10 Very good
MuhammadFeb 24, 2025
8/10 Very good
LeighFeb 19, 2025
5/10 Passable
ThuMar 13, 2025
6/10 Pleasant
BediakoMar 4, 2025
5/10 Passable
IzabelaMar 2, 2025
6/10 Pleasant
SeyedrezaMar 1, 2025
9/10 Superb
PadmaMar 27, 2025
9/10 Superb
LourensMar 12, 2025
9/10 Superb
AcharyaMar 4, 2025
9/10 Superb
KimwaFeb 27, 2025
7/10 Good
SushilMar 31, 2025
7/10 Good
PankajMar 27, 2025
7/10 Good
MauuriceMar 9, 2025
3/10 Poor
ZeinaMar 1, 2025
7/10 Good
SaraswathiFeb 24, 2025
7/10 Good
LorraineFeb 23, 2025
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Sauna
Non-smoking throughout
Board games/puzzles
Concierge service
Kid meals
Heated pool
Coffee Shop on site
Fruits
Pet bowls
Fence around pool
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Swimming nearby
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.