2/10 NEVER if you come with KidsI would REALLY like to WARN everyone AGAINST choosing this HOTEL, ESPECIALLY if you plan to stay here with CHILDREN!
Our trip to Tokio will be in a week and a half, but already now when we contacted the hotel it turned out that we will be expecting very big problems during our stay.
We booked the hotel for a week via check24, for the specified number of adults (2) and one ten year old child , so we were offered a Doubleroom. Which is basically normal, as children from 6 years old always get an extra small bed.
BUT after our booking were written by the hotel that there are no more rooms where they can put the bed for the boy so that we will have to PAY EXTRA by arrival for a bigger room (looks like extortion, and why do we need to take a bigger room if the hotel already approved the doubleroom booking) or if we will not pay we will sleep three of us in a 1.40m bed! ALL TOGETHER!
Do you think our stay and vacation in Tokyo with a 10 year old would be comfortable ? I can already imagine what kind of experience we will have ... please DONT BOOK the hotel, especially if you are with children! I thought Japan was a hospitable country ....
julijat2019Feb 26, 2025
10/10 TanoshimiGood ambience, with a sky roof that have unblocked view of Skytree. At night, during moments where you have the whole roof to yourself, you feel like you have the whole of Skytree to yourself.
If you have been up the Skytree Observatory Deck with all the chaos from tourist, you will appreciate this hotelโs feature.
JoelMar 27, 2025
9/10 SuperbThis was a great 'hub' to discover Tokyo, it's very close to Oshiage Street (which was a main train hub) and what we loved that since it's out of the core tourist areas, it was a calmer, felt more like locals and tourists alike were in the neighborhood.
CarolApr 23, 2025
9/10 Brilliant for a short stay.One of the best locations where you can get directly from both airports without any transfer. Brilliant team and service in the hotel, very welcoming and kind. Free complimentary little breakfast with an amazing selection of tea and nice different types of bread and butter, and other options. One of the best options for a short accommodation if you need a good connection with many districts of Tokyo. Relatively good price for what you get. Clean room, comfortable pillows, a little bit small as usual, but very nice overall. There is a scale on the reception so you can check your luggage - this is amazing.
StanislavApr 7, 2025
9/10 A nice hotel in a great location. Weโll be back each time we stay in Tokyo.Weโve stayed at One@Tokyo twice now and really enjoy the facilities and location. The staff are always very friendly and the cleaners do a lovely job resetting your room whenever you request it. We enjoyed the complimentary breakfast snacks (pastries and coffee/tea) each morning. The rooms are small, but nicely set up and we were really only there to sleep. The location is great, being just a few minutes walk to the Oshiage station and Skytree and convenience stores. Weโll be back again for sure!
GarrisonMar 31, 2025
1/10 Great location, overpriced, small tight rooms.Great location, staff friendly. Priced very expensive for rooms that are comparable to a hostel. My wife and I were unable to access both our luggage at the same time due to how tight the rooms were. We were constantly having to climb over each other to move around the room. If you donโt book the biggest room they have for you and your significant other, do not stay here. There is no refund, we ultimately abandoned our room and booked into the nearby Keisei Richmond hotel.
MasatoApr 7, 2025
7/10 I would rather choose APA next time for better location and room layout.Overall the room is clean. The location is not bad. The price is reasonable.
EricFeb 17, 2025
10/10 Great stay for beautiful view of skytree and close to station!Rooms were layed out a little crammed for a 3-person group, but was functional! Bathroom was great. View was amazing! Only a 5 minute walk from the train station and had direct lines to many places within central tokyo and to the airports.
JamMar 17, 2025
6/10 PleasantThis was my second time staying in this hotel, two years apart. First time was perfectly fine - good value for money, good location, clean albeit small room.
This time however, everything was a step down from the last time. Price was higher - on par with other, better hotels in the area. Room felt dated, toilet was not working properly, t
JฤdrzejApr 15, 2025
7/10 Comfortable hotel with helpful staff and some interesting architectural featuresEnjoyed the view of the Tokyo Skytree from the rooftop, high ceiling in part of the room was nice, the staff were helpful and the eating area and pastries in the lobby was a bonus
CliffFeb 11, 2025
10/10 Wonderful Stay!!Perfect location โฆvery quiet and yet so convenient to local restaurants, train station, 7-11 and the SKYTREE. The staff were so friendly and went above and beyond to accommodate. I would definitely stay here again. Yes the rooms are small but we had everything one would need. Showers were awesome. The selections of teas and breads were a lovely treat. Very clean and area felt very cozy.
KristiFeb 28, 2025
9/10 Excellent location, very comfortable, great service.The location is excellent, close to Skytree and with restaurants, combinis and supermarkets handy. The staff were very helpful and the room was very comfortable, the most comfortable bed in the trip. Make sure you go up to the roof during your stay, the view of Skytree is amazing.
GregFeb 14, 2025
9/10 Great locationVery modern looking hotel from the outside. Snacks and drinks were complimentary throughout the day. The Rooftop gave a fantastic view of the Tokyo Skytree.
StephanieMar 13, 2025
8/10 nice & easy hotel for visiting tokyoI liked the area as it is not directly in the city but very good located to get everywhere little easy and to have a nice and peaceful sleep in a quiet neighbourhood.
VerenaFeb 24, 2025
9/10 A must stayOne of the best hotels Iโve stayed in it could compete with five stars hotel Iโve stayed in the room was so nicely decorated on the traditional Japanese style and they left bathsalt in the bathroom and matcha set in the room! Thatโs extra considering
FarajFeb 19, 2025
9/10 I would come back and stay here again for sure.I love the whole feel of the hotel. The location was a bit far from the famous sites but I love it because it was in a quiet area and near a mall if needed to shop and eat more choices.
WayneApr 2, 2025
10/10 ExceptionalThe hotel is in walking distance to the train station and near the sky tree.
The staff are really friendly.
The hotel is really nice, the rooms are clean and comfortable.
DeborahApr 4, 2025
9/10 Great location, close to sky tree and subway stations! Staff friendly!The room was tight for two people, but I feel the location of the hotel made up for it.
MyrnaApr 23, 2025
7/10 Small but beautiful place.The room is quite small and at the last day of our trip there is no coffee machine. But other than that, everything else is good. The design of the building is interesting and location is good.
SupenaApr 15, 2025
9/10 The small bagels of breakfast may looked plain but tasted good. Iโve stayed here for many times everIโve stayed here for many times ever since I found this hotel, a cosy and stylish environment as well as genuine helpful staff.
CamilleJan 31, 2025
9/10 SuperbThe breakfast was only a couple pastries, but the room was a typical Japanese hotel with great amenities in the room, the mattress was very firm, but comfortable regardless. Location is ideal for traveling through Tokyo
WeissertMar 10, 2025
7/10 Great location and very clean, we just wish the space was bigger.Great location and room was very clean.
JulieMar 17, 2025
9/10 Good stay in TokyoModern looking hotel with a rooftop. The room had a view of Tokyo Skytree. It was clean, spacious and quiet. The location is also good, 5-10 minutes walk from a metro station.
MaksimMar 22, 2025
9/10 Simple and lovely place to stay for a solo travelerVery clean, simple check in/check out process. Convenient in regard to the metro transit. Staff is very attentive to cleanliness and detail.
JohnMar 12, 2025
10/10 ExceptionalGood location. Many restaurant choices at the Skytree mall. Good public transportation to both airports.
Room was very spacious and comfortable. Helpful staff, quiet rooms.
IanApr 18, 2025
9/10 Overall, our stay was pleasant. We enjoyed the views and the staff was very niceI liked the view and the rooftop view that came with it. I also liked the breakfast that was served.
NatalieMar 23, 2025
10/10 Enjoyable stayThe location is super. Roof top view is cool.
We chose to stay in One@Tokyo is because of the Yakiniku cross the road.
We enjoyed the bread service in the mornings๐๐
ChoiMar 10, 2025
8/10 Itโs was a great place for our week in Tokyo, would book again but definitely get one of the bigger rooms. It was is a gThe decor, rooftop and cleanliness.
RoqicaMar 28, 2025
7/10 GoodBit far from all happening but nearby metro and supermarkets and sky tree. Good price for Tokyo; very clean and wonderful staff but small ( very small! ) rooms
MoApr 6, 2025
9/10 Have a lovely and cozy stay in ONE@Tokyo.The location is so close to Oshiage Station, and Tokyo Tree which means there are many shops supermarkets.
Jyun-huaMar 25, 2025
9/10 Very comfortable e modern stayingOf course the design of the room and sky view
ClaudiaMar 19, 2025
10/10 ExceptionalEverything was clean, staff was lovely, the location was very close to a train station, just a short 7 minute walk. Nice rooftop
AnnaFeb 27, 2025
9/10 Great hotel for the Asakusa areaThe room was large for Tokyo and the rooftop terrace was great. Good view of the skytree
SallyFeb 16, 2025
10/10 Great stay would stay againLocation cleanliness small pastry for breakfast
WeissertFeb 19, 2025
9/10 SuperbLoved the communal area down stairs
AnneFeb 23, 2025
10/10 had an amazing staythe staff is amazing!
NnennaMar 21, 2025
6/10 Did the job - but expensive.good location interesting room
JaneFeb 18, 2025
6/10 Tiny place with different design24 hours open buffet with drinks
OzatMar 13, 2025
8/10 Nice and calmClose to skytree, quit area.
OddApr 16, 2025
10/10 I had a great time in your hotel. !Everything was perfect!
KaterynaApr 5, 2025
8/10 It was okLove the bread & go concept
YolandaApr 19, 2025
9/10 SuperbGood Location, Spacious
MingMar 25, 2025
10/10 ExceptionalAmazing rooftop view at the SkyTree!
RuslanApr 19, 2025
8/10 Very goodConvenient, clean, well designed
JohnMar 9, 2025
8/10 Very goodLocation
SandraApr 19, 2025
10/10 Exceptional
ImmanuelApr 24, 2025
10/10 Exceptional
JarrodApr 23, 2025
10/10 Exceptional
SebastianApr 11, 2025
10/10 Exceptional
MaithiliApr 9, 2025
10/10 Exceptional
DragomirApr 8, 2025
10/10 Exceptional
JenelleApr 7, 2025
10/10 NiceA bit far from city
MyronFeb 6, 2025
10/10 Great staySpacious, clean
YeeFeb 5, 2025
10/10 Exceptional
MaxcineMar 27, 2025
10/10 Exceptional
PardoMar 26, 2025
10/10 Exceptional
ArdiMar 17, 2025
10/10 Exceptional
BatMar 17, 2025
10/10 Exceptional
LiliiaMar 11, 2025
10/10 Exceptional
LiliiaMar 11, 2025
10/10 Exceptional
DylanMar 8, 2025
10/10 Exceptional
DylanMar 8, 2025
10/10 Exceptional
StefaniannaMar 7, 2025
10/10 Exceptional
BronteMar 1, 2025
10/10 Exceptional
BarronFeb 28, 2025
10/10 Exceptional
JosephFeb 16, 2025
10/10 Exceptional
AdamFeb 6, 2025
10/10 Exceptional
ไฝณ้ฆFeb 5, 2025
10/10 Exceptional
KerryFeb 1, 2025
8/10 Very good
RangiMar 17, 2025
8/10 Very good
SarahMar 10, 2025
8/10 Very good
GingerMar 10, 2025
8/10 Very good
KatherineFeb 18, 2025
5/10 Passable
BronwyneMar 4, 2025
9/10 Superb
CedricMar 10, 2025
9/10 Superb
PaulineMar 10, 2025
9/10 Superb
KeiMar 4, 2025
9/10 Superb
GhayahMar 1, 2025
9/10 Superb
NatthapolFeb 19, 2025
9/10 Superb
MyronFeb 6, 2025
7/10 Good
CraigMar 15, 2025
1/10 Bad
AndrewMar 13, 2025
4/10 A hotel that severely dropped the 'h' for hospitality out of its nameThe hotel has no idea of what the 'h' in hotel stands for. One@tokyo is totally lacking in hospitality. I stayed there for 23 days and not once, not once, did they show any interest in me.
The receptionists - with the exception of a young Nepalese man - were cold and stand-offish. This is my 13th trip to Japan and I have never encountered this before. When I checked out they said nothing and did not even enquire how my stay had been. Obviously they are not interested.
I will not go into all the details as to what is lacking but will mention a few:
- the breakfast is nothing short of disgusting. One could hardly call it a breakfast. Soggy small croissants and pulpy buns. That's it! No butter. No jam. And coffee and tea. [Twice in 23 days there were pain au choclat which were okay.]
- the hotel has no laundry service and no in-house laundromat. To wash my clothes I had to go to a nearby laundromat outside the hotel, but there were no ironing facilities. Great if you're there for 23 days.
- the rooms are small, which is fine given that it is Tokyo, BUT there is NO cupboard space and hardly any space to place your toiletries.
Last but not least, I arrived in the hotel at about 12.00 hrs after a 14 hour flight. My room was ready, but if I wanted to check in before 14.00 hrs I would have to pay 30% of the roomrate. Seriously!? They really know how to make someone feel welcome!
Never again. And I am going back to Tokyo in a month's time for a few weeks, but I wont be staying at one@tokyo that's for sure.
stephenho2018Nov 12, 2024
6/10 Good location at this funky hotel, but rooms are smallWe stayed at One @ Tokyo on Wednesday, 16 October, for one night only in the Sumida area, our last night in Japan. We travelled on this date from Kyoto to Tokyo with the Shinkansen and selected this hotel because of the great reviews. Overall, the accommodation was good in this funky hotel and suitable for a short stay only.
Positive
ยท The staff (day/night) are friendly, accommodating, and attentive.
ยท Free breakfast for guests, only bread/medialunas, tea/coffee.
ยท The rooftop is stunning, overlooking the Tokyo Sky Tree. It is impressive. Make sure to visit the rooftop during the day and evening as well.
ยท The hotel is within walking distance of the shopping mall and train station.
Negative
I expected a small room, but the one we booked was super small. It may be okay for one person, but it is too crowded for two people. Nevertheless, it was functional.
Kanguro10Jan 5, 2025
8/10 Spacious bathroomsThe rooms were pretty spacious by Tokyo standards (still tiny by global standards though) and the bathroom was particularly pleasant - not cramped like all the other Tokyo bathrooms I experienced. The bed was a bit hard but otherwise the room was very comfortable and clean, and with an aesthetic design.
The location was a pleasant area and conveniently close to the station.
Service was great.
andyreptileMar 1, 2025
10/10 Exceptional
SeanMar 20, 2025
8/10 Very good
ImtomkennedyApr 22, 2025
8/10 Very good
SurajApr 18, 2025
8/10 Very good
CipApr 13, 2025
8/10 Very good
MichelleApr 7, 2025
8/10 Very good
ColinApr 6, 2025
8/10 Very good
StanleyMar 26, 2025
9/10 Superb
YingApr 10, 2025
9/10 Superb
DiegoApr 4, 2025
9/10 Superb
AaronMar 27, 2025
9/10 Superb
HeatherMar 23, 2025
7/10 Good
SimonApr 7, 2025
7/10 Good
MatijaApr 7, 2025
1/10 Bad
VaxevanidisApr 16, 2025
6/10 Great location close to SkyTree. Beautiful location.Great location close to SkyTree... only 8 minute walk. MANY excellent restaurants right outside the front door. Close to the train station.
We booked the lowest price room. Mistake. The room was VERY small. Too small. Too crowded for 2 of us. No place to store clothes or even put your suitcase. Beds were OK. Next time I will book the larger room.
The style of the rooms and hall ways were very different from any hotel I have stayed at. I liked that because it makes for a different experience.
Nice view of the Sky Tree from the roof. Day and night views were beautiful
HondaMikeJul 25, 2024