Exterior at The Ritz-Carlton Kyoto, Kyoto

The Ritz-Carlton Kyoto, Kyoto, photo 2 of 136

The Ritz-Carlton Kyoto, Kyoto, photo 3 of 136

The Ritz-Carlton Kyoto, Kyoto, photo 4 of 136

The Ritz-Carlton Kyoto, Kyoto, photo 5 of 136

5-Star hotel

The Ritz-Carlton Kyoto

Nakagyo-ku Kamogawa Nijo-ohashi Hotori, KyotoSee map

Excellent

196 reviews

9.4/10

Stay highlights

Kyoto heritage enclave

Stay moments from Kyoto’s most iconic sights, with Gion and the Higashiyama district within easy reach. Ideal for strolling traditional streets, temple visits, and seasonal gardens at your own pace.

Ritz-carlton personalized care

Expect quietly attentive service shaped around your preferences, from curated itineraries to thoughtful in-room details. Unwind in calm, refined spaces designed for deep rest after exploring the city.

Garden spa sanctuary

Rejuvenate with world-class spa experiences and signature wellness touches inspired by Kyoto’s natural rhythms. Conclude the day with exceptional dining that highlights seasonal flavors and elegant presentation.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Lift / Elevator

Safety deposit box

Fax/photocopying

Soundproof rooms

Ironing service

Hot tub/Jacuzzi

Car hire

Sauna

Massage services

Currency exchange

Shuttle service (additional charge)

Choose your room

Oct 25th – 26th 2026

1 Room, 2 Travellers

9.4

196 reviews

Cleanliness

8.9

Services

8.9

Comfort

9.4

Amenities

9.4

Value

9.4

Location

9.9

Food

9.9

Josephliyen

Family · November 2025

10/10

I have stayed at 5 ritz carltons so far, and for a long time, ritz maldives was the top spot for me. I mean, who can challenge their heavenly backdrop and the amazing suites bestowed upon my family du...I have stayed at 5 ritz carltons so far, and for a long time, ritz maldives was the top spot for me. I mean, who can challenge their heavenly backdrop and the amazing suites bestowed upon my family during our stay? Well, ritz kyoto certainly did with not just their facinating facility, but much more importantly, their gracious ladies and gentlemen. Prior to arriving, the concierge team worked tirelessly booking us a few michelin starred restaurants, and gave us many great recommendations. I knew this hotel itself is quite special, and booked an onsite art tour and a guided bike tour around gion as some of the complimentary activities Ritz Kyoto offer. Starting at the check in, I loved the sit down, much more personal and relaxed setting. Marin brought me some tea and snacks to start the check in process, then walked me up and introduced me to an upgraded kamogawa view room. Her professionalism, along with her warmth and friendliness, really showcased the soft touch of ritz carlton kyoto. The room is a treat in itself. A very large room by Japanese standard, it featured a full stone bathtub and beautiful washroom, of course accompanied by the highest end toto wash washlet. The sencha served in the room, along with a few different tea snacks, enabled me to sit by the window to unwind from a long shinkansen ride from shigoku earlier that day, while absorbing the serene sense of the kamogawa. Our bike tour started early in the mornign at 6:30. Our host is Gabriel from the Phillipines whom has a tremendous passion for Japan. His knowledge of both the bike and art tours were impeccable. His attentiveness during our bike tour, where he automatically stops for us anticipating good photo spots, and moved my bike for me just to make sure it was convient for me, nonetheless demonstrated ritz carlton's legendary hospitality. I felt he exhibited Japanese's amazing attentiveness to service, and truly appreciated his attention to us as guests. Finally, the breakfast is very well prepared at this Ritz-Carlton. It may not have the biggest number of dishes selection, but between the western and Japanese offerings their quality and taste certainly is top notch. I very much enjoyed their signature eggs benedict which featured a thick slice, but not overly fatty bacon.Show More

cometdebris

Family · September 2025

6/10

Stayed two nights for a celebration and special attention was always paid to congratulating my wife for her birthday (in room fruit platter left during turn down service and after dinner at Mizuki). ...Stayed two nights for a celebration and special attention was always paid to congratulating my wife for her birthday (in room fruit platter left during turn down service and after dinner at Mizuki). However, little attention was paid to my Japanese breakfast reservation which was made 2 months in advance. This was our third stay here and I had previously made reservations for a vegetarian Japanese breakfast with no issues. On our first morning, breakfast arrived and was absolutely perfect. I highly recommend it. On our second morning, they did not acknowledge my reservation, and even when I mentioned it, they still seemed to doubt my claim. About 40 minutes later, breakfast arrived but it was not vegetarian. I mentioned that I had made a reservation well in advance and they said I'd need to wait an additional 40 minutes. By that time we had been there for about an hour and my wife and daughter had already finished their breakfast. We decided to leave as we had to pack for check out. Upon returning to the room, we realized they had also forgot to bring the children's cupcake decorating activity which was also reserved a couple weeks in advance. I explained the situation through the Marriott Bonvoy app messaging system and received a call from the manager at La Loconda. After a long, wordy apology and overly verbose explanation, she said that she would bring the cupcake activity to our room. She asked if we wanted anything else, and I said a glass of milk would be nice. Several minutes later, the cupcake arrived but not the milk. I later received a follow up call from the manager with another wordy description about how they were doing an investigation regarding the matter. She asked if they could bring breakfast to the room and I accepted. Over an hour later, with check out approaching, I called to check on breakfast and was told she thought I didn't want it. No breakfast. I’ve previously experienced minor issues at Ritz-Carlton properties but they were always handled professionally, by limiting unneeded explanations and excuses, by listening attentively (I’d like to emphasize listening), and offering sincere apologies and resolutions. I felt in this case they were trying far too hard to make up for their mistakes, turning a deaf ear to my responses. The lack of attention paid to what I was saying was made especially clear with their unclear responses and disregard to my requests (for both milk and my breakfast). It’s been a month since our stay and I’m still bitter about breakfast. This has always been the highlight of my stays. But besides the cupcake and breakfast issues, the hotel is excellent, especially the special activities available, activities for children, and pool. I would highly recommend it, though I’d pay close attention to any special requests in the restaurants.Show More

cbB9474FQ

Couples · September 2025

10/10

We visited Ritz Carlton Kyoto in the first 2 weeks of September, 2025. Staff make the experience even more special. They are incredibly attentive and responsive (from the front counter folks, to hou...We visited Ritz Carlton Kyoto in the first 2 weeks of September, 2025. Staff make the experience even more special. They are incredibly attentive and responsive (from the front counter folks, to housekeeping. House keeping realized I didn't use the complimentary slippers(because they were way to small for me) and must have seen my other shoes - when I returned next evening - they had put out larger size!! Just a small example. Rooms were not particularly lavish, but very nice and had a nice relaxing feel to them Everyone greets you and asks if you need assistance - ALWAYS!!. Property itself is serene and peaceful, with tasteful cultural overtones. Even the fitness room is chill. Heads and shoulders ABOVE RC Tokyo!! Those rooms seemed like regular "OK" American hotel rooms. Staff is pretty formal, westernised and not particularly welcomimg (hardly anyone said a word as we left or returned). Beautiful foyer though - No real Japanese flavor to it at all - Why stay in a so so American hotel when you are visiting a Country with such incredible culture and beauty? - not for that money. Highly recomend Ritz Kyoto - we will stay there again!! They need to reach out to Tokyo folks and give them hospitality tips.Show More

CantonGaBill

Couples · November 2025

4/10

We were really looking forward to our stay at the Ritz Carlton Kyoto, but the experience was very disappointing. Having arrived after a wonderful stay at the new Waldorf Astoria Osaka, this hotel did ...We were really looking forward to our stay at the Ritz Carlton Kyoto, but the experience was very disappointing. Having arrived after a wonderful stay at the new Waldorf Astoria Osaka, this hotel did not compare favorably. First and foremost, the service was distant and basically MIA for our two nights there. Unlike all other experiences at our hotels in Japan, the Ritz almost seemed intentional in their lack of attention and coldness from the staff. Even as Bonvoy Platinum Elite members, there was little to no acknowledgment of status, and honestly, no one seemed to care. The rooms and facilities are okay but could use updating at a minimum. Our worst experiences were at breakfast where the staff barely took time to seat you. The wait staff, on both mornings, only showed up to take our order and never checked back to refill coffee or inquire about the meal. On the second day, I also never returned my breakfast and eggs and could not get anyone to stop by our table to ask about the order! This was NOT up to the Ritz Carlton standards, and the team here is in obvious need of training or at least introduced to typical Japanese hospitality customs that prevail at much more affordable properties. Please avoid the Ritz in KyotoShow More

Things to do near The Ritz-Carlton Kyoto

Former site of the Seimikyoku (Chemical Institute)

3.8

山縣有朋別荘第二無鄰菴跡

4.6

稲荷大明神角一龍王白姫辨財天御鎮座旧跡

Statue of Kogoro Katsura / Site of Choshu Domain Residence

4 min walk

3.9

(54)

Places to eat near The Ritz-Carlton Kyoto

Mizuki

4.6

Fortune Garden Kyoto

4.3

Ippodo Tea Kyoto Main Store

4 min walk

4.5

(2.6k)

DRIP & DROP COFFEE SUPPLY TERAMACHI

4 min walk

4.6

(98)

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Guest education on local ecosystems and culture

Front Desk Services

Currency exchange

Concierge service

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

Internet

Internet access

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Food delivered to guest room

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center services

Beauty Services

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Cooking class

Beach yoga on site

Japanese garden

Swimming nearby

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Guest education on local ecosystems and culture

Grocery deliveries

Wine release events

Bicycle-friendly property

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

The Ritz-Carlton Kyoto's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

No. Contact the hotel to know more about network connectivity.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Accommodations and Amenities
Opened in February 2014, The Ritz-Carlton Kyoto offers spacious guestrooms equipped with modern amenities like flat-screen TVs, Blu-ray players, and Nespresso coffee makers. The en suite bathrooms feature a rain shower, a bathtub, and a mini LED TV for ultimate relaxation.
Prime Location with Spectacular Views
Situated along the Kamogawa River, guests can enjoy iconic views of Kyoto. With the subway station just a few minutes away, popular attractions like Nijo-jo Castle are easily accessible. The convenient location allows for seamless exploration of the city's cultural treasures.
Fine Dining and Wellness Experiences
Indulge in a culinary journey at La Locanda for Italian delicacies, Mizuki for traditional Japanese kaiseki meals, and Pierre Hermé Paris for delectable French sweets. After a day of sightseeing, unwind with spa treatments, a workout at the gym, or a refreshing swim in the indoor pool.
Experience luxury and comfort at The Ritz-Carlton Kyoto - book your stay now for an unforgettable getaway.

Show more

Fine print

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Please be informed that our SPA will undergo scheduled maintenance. Swimming Pool and Saunas: From Jan 26–31, 2026 until 3 p.m. on Jan 31. Hot Tub: All day on Jan 29, 2026. An accommodation tax per person, per night is not included in the price and must be paid at the property.

Show more

Happy Travels!

Made with ❤️ in Canada 🇨🇦

Hey AI, learn about us

Try Pilot

9.4

196 reviews

Cleanliness

8.9

Services

8.9

Comfort

9.4

Amenities

9.4

Value

9.4

Location

9.9

Food

9.9

Josephliyen

Family · November 2025

10/10

cometdebris

Family · September 2025

6/10

cbB9474FQ

Couples · September 2025

10/10

CantonGaBill

Couples · November 2025

4/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Soundproof rooms

Guest education on local ecosystems and culture

Front Desk Services

Currency exchange

Concierge service

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

Internet

Internet access

Transport & Parking

Parking

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Food delivered to guest room

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center services

Beauty Services

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Cooking class

Beach yoga on site

Japanese garden

Swimming nearby

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Guest education on local ecosystems and culture

Grocery deliveries

Wine release events

Bicycle-friendly property

The Ritz-Carlton Kyoto

Excellent

196 reviews

Oct 25th – 26th 2026

1 Room, 2 Travellers

196 reviews

Cleanliness

8.9

Services

8.9

Comfort

9.4

Amenities

9.4

Value

9.4

Location

9.9

Food

9.9

Josephliyen

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

cometdebris

6/10

cbB9474FQ

10/10

CantonGaBill

4/10

Things to do near The Ritz-Carlton Kyoto

Places to eat near The Ritz-Carlton Kyoto

Amenities

FAQs

Property description

Show more

Fine print

Show more

196 reviews

Cleanliness

8.9

Services

8.9

Comfort

9.4

Amenities

9.4

Value

9.4

Location

9.9

Food

9.9

Josephliyen

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

cometdebris

6/10

cbB9474FQ

10/10

CantonGaBill

4/10

Amenities

FAQs

Fine print

Show more

10/10

10/10