The Ritz-Carlton Kyoto
Nakagyo-ku Kamogawa Nijo-ohashi Hotori, Kyoto
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Excellent
45 reviews
9
Luxurious Accommodations and Amenities
Opened in February 2014, The Ritz-Carlton Kyoto offers spacious guestrooms equipped with modern amenities like flat-screen TVs, Blu-ray players, and Nespresso coffee makers. The en suite bathrooms feature a rain shower, a bathtub, and a mini LED TV for ultimate relaxation.
Prime Location with Spectacular Views
Situated along the Kamogawa River, guests can enjoy iconic views of Kyoto. With the subway station just a few minutes away, popular attractions like Nijo-jo Castle are easily accessible. The convenient location allows for seamless exploration of the city's cultural treasures.
Fine Dining and Wellness Experiences
Indulge in a culinary journey at La Locanda for Italian delicacies, Mizuki for traditional Japanese kaiseki meals, and Pierre Hermé Paris for delectable French sweets. After a day of sightseeing, unwind with spa treatments, a workout at the gym, or a refreshing swim in the indoor pool.
Experience luxury and comfort at The Ritz-Carlton Kyoto - book your stay now for an unforgettable getaway.
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Popular Amenities
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Air conditioning
Swimming pool
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1 Room, 2 Travellers
Guest Reviews
Overall
9(45)10/10 THE BEST Hotel
Hands down by far THE BEST overall hotel I have ever stayed at!
The hotel is a nice property with very clean traditional but modern aesthetics. It’s located just a short walk outside of the tourist area along the Kanagawa River, which has a nice walking path to enjoy the outdoors.
By far, what elevates the Ritz Kyoto to a whole other level is its customer service and attention to detail.
It started with my email correspondence before my visit. Navigating direct Japan restaurant booking was somewhat difficult, so I emailed the hotel for help with finding a restaurant and booking it. The emails were always responded timely by the concierge staff and when I checked in, I was given restaurant directions to:from the hotel to give the taxi driver.
When I entered or left the property, the staff went out of their way to ask me if I needed any assistance, whether it was directions, taxi service, restaurant recommendations, etc. They were always one step ahead of me offering assistance before I even realized I needed it!
Megumi O in Guest Experience provided fantastic check-in experience, so helpful and accommodating. The absolute standout was N Sakamoto at the front desk. Thank you for providing such caring customer service for my friend who was fatigued and rested at the hotel while I was out. It was very much appreciated.
The Marriott Bonvoy loyalty recognition is outstanding at this property!
I could go on and on, but the bottom line, if you want the best, stay here!
CocoadinoMar 10, 2025
10/10 Exceptional
DanielaMar 4, 2025
10/10 Thanks to Yumi and Neen for their exceptional level of service！Surpassing the Ritz in London and all other Ritz-Calton
I stayed at this hotel from December 17 to 20 in 2024, and it is one of the best Ritz-Carlton properties I have ever experienced. I will definitely return.
First, I want to express my gratitude to Yumi for assisting with the check-in process. She was incredibly attentive and thoughtful, arranging every detail perfectly and even giving me a warm, handwritten postcard. I also really enjoyed the convenience of checking in directly in the room. As a member, I was also upgraded to a room with a beautiful view of the Kamo River, which I absolutely loved.
The hotel offers many activities as well. On December 20, I joined the cycling tour, and the guide, Neen, left a lasting impression on me. She took us to a local temple that isn’t usually frequented by tourists, where we enjoyed the season’s last autumn leaves. Although the tour was just an hour, her attention to detail and thoughtful planning touched me deeply. I even asked to take a photo with her, and she later printed the photo as a gift for us, along with a handwritten postcard as a keepsake.
Overall, the service at this hotel is the best I’ve ever experienced among all Ritz-Carlton and Ritz hotels I’ve stayed at, even surpassing the Ritz in London.
Additionally, I loved the hotel’s swimming pool, which had the perfect water temperature. The sauna and steam room with scenic windows were incredibly relaxing. The twice-daily room cleaning service was also very satisfying.
If I must point out a downside, it would be the breakfast service. The staff repeatedly asked if we were finished, which made me feel as if they wanted us to leave quickly.
Seaside55188247887Jan 3, 2025
10/10 Unparalleled Luxury at The Ritz-Carlton Kyoto
The Ritz-Carlton Kyoto was truly one of the finest hotel experiences we’ve ever had. From the moment we arrived, the service was flawless, but the property itself is where it truly shines. It perfectly blends old-world Japan with modern luxury. The rooms, spacious for Kyoto, were beautifully designed and felt like a contemporary ryokan with sliding panels, natural textures, and elegant wood finishes.
Thoughtful touches, like live Japanese string music, made the experience even more immersive. The location was another highlight—compared to the Park Hyatt and Four Seasons Kyoto, the Ritz offers a peaceful retreat away from tourist crowds, making it the perfect sanctuary after exploring the city.
One downside was the subpar spa area and pool, which felt a bit underwhelming as they were located underground. However, we didn’t mind, as the overall feel of the hotel was just so incredible.
W5318GAnickrFeb 20, 2025
10/10 Sophisticated Comfort Meets Outstanding Service
This property masterfully combines upscale amenities with a wonderfully approachable atmosphere. The staff's professionalism shines through in every interaction, yet they maintain a warmth that makes you feel completely at ease. The spaces are beautifully designed to encourage both relaxation and social interaction, while the rooms provide a perfect sanctuary after a long day. Every aspect of the stay exceeded expectations
O1036NKlucypDec 11, 2024
8/10 Serene haven
A haven in lovely Kyoto. The hotel looks calm and serene and most of the patrons look like they belong there. Lots of locals so it has that true Japanese feel. Funny but you feel lile you have to act calm yourself.
Staff is extremely professional. Food is good and they have decent american options for lunch.
GammelMontJan 12, 2025
10/10 Exceptional
JenniferMar 8, 2025
10/10 Exceptional
AnnaDec 28, 2024
10/10 Exceptional
GeorgeAug 31, 2024
2/10 Very poor
RonitMay 2, 2024
10/10 Exceptional
ElenaJan 15, 2024
9/10 Superb
RicardoFeb 5, 2024
10/10 good location, nice view and breakfast
good location and updated to the river veiw without any extra fee. excellent.
would like to stay in next time.
LingOct 28, 2023
10/10 Thank you to the ritz Carlton team for making it a memorable stay
The property is beautiful. Staff are fantastic and so helpful and friendly.
The gym and spa are also great. We weightlift and they had more than the usual equipment for a hotel so that was nice.
The bar and restaurants are also really good. We love Ritz Carlton and this one is a wonderful location. Right in the heart of Kyoto. It’s easy to walk to all the main areas
AnonymousAug 15, 2023
10/10 Exceptional
BajpaiJul 18, 2023
10/10 A good place to go and best location for tourists. But skip BF if you can.
Location is unbeatable. Not terribly far by foot to major sites. Short trip by taxi and you can count on ur foot when weather is good or traffic jam.
Room is spacious and well designed. Plenty space for tea time or in room dining . Good at winter or when u bought bento from takashimaya basement.
There is a sofa besides very generous dining table and chairs.
Bed is super comfortable.
Breakfast high light: croissant and egg.
Lots room to place luggages. We had 14 pieces there and still feel spacious.
YoMar 26, 2023
10/10 Exceptional
AlmisnadMay 20, 2023
10/10 Exceptional
JonMay 9, 2023
9/10 Superb
AliJun 23, 2023
10/10 Exceptional
JuanApr 16, 2023
10/10 Exceptional
SandeepMar 31, 2023
10/10 Exceptional
MohamedJan 24, 2023
10/10 Awesome in many ways especially the people and the great food from Mizuki (Teppanyaki and Tempura).beautiful artwork.
Great design and beautiful work of art but yet very functional and practical
FrancisNov 24, 2022
10/10 Exceptional
TommyJan 1, 2023
10/10 Exceptional
CarstenNov 25, 2022
10/10 Exceptional
VernonNov 12, 2022
8/10 Very good
LiamOct 25, 2022
9/10 Superb
VictorNov 19, 2022
1/10 Bad
JiapengNov 8, 2022
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All Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Currency exchange
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Kid meals
Coffee Shop on site
Fruits
Spa/wellness center services
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
24-hour security
Security alarm
Key card access
Cooking class
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Access to nearby indoor pool
Self parking (surcharge)
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Japanese garden
Covered parking
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.