The St. Regis New York
Two East 55th Street at Fifth Avenue, New York
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Good
130 reviews
8.8
Exclusive Dining Experiences:
Indulge in exquisite dining at The St. Regis New York with two onsite dining options, offering guests a culinary journey like no other.
Luxurious Amenities:
Experience unparalleled luxury with 24-hour butler service, flat-screen cable TVs, and plush bathrobes in the spacious guest rooms. Stay connected with WiFi and enjoy the convenience of minibars and safety deposit boxes.
Convenience at Your Fingertips:
From a well-equipped gym and business center to valet parking and limousine rentals, The St. Regis New York ensures a seamless stay. Take advantage of services like shoe shines and childcare for a truly stress-free experience.
Book now to elevate your stay at The St. Regis New York and create unforgettable memories in the heart of the city.
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
8.8(130)8/10 Great and lacking in other areas
The good news is we showed up early and the room was available, but there was a reason, probably because the hotel was slow and not all services were available.
The St. Egis is a beautiful place in a great location but I was shocked to learn that the hotel restaurants were not serving dinner in them, only in room service, meaning that the resort fee they charged had to be used for in room dining or other things I did not want. The St. Regis charges you $50 no matter what, on things you may or may not want. And if it’s food, you’re 100% going to spend more.) That said, the food offered was perfect!
This fact should have been first and foremost on their website. It seemed deceptive and it just left a sour taste in my mouth. I had a business dinner planned that had to be rescheduled, having told clients that we were at the St. Regis. Not exactly a great start but it did get better.
The room was pretty but the window was small and did not open up to any view, instead showcasing the building next door with window to someone’s apartment or hotel room. The room was large and the bathroom and configuration reminded me of the St. Regis Florence, without the view. It was stylish and elegant, as expected. The bathroom was well appointed but the shower was tiny….so much for any romance.
I do think the water that was under the cabinet should be out so guests know it is complimentary. In addition, with the prices they charge, how about not charging that resort fee, considering during the time we were there we were told it was good for drinks, which I cant partake due to medical reasons or for in room dining, which is silly since it is in a room I found claustrophobic. (See window issue)
Several things were outstanding. First was the limo service and the doormen, who were kind and knowledgeable, and Marisol, at the bar area, which had very few things to eat, mostly bite size….. Second and most important, the restaurant for breakfast which had select items. A huge shout out to YESENIA and AIDA, who greeted us warmly at the Maisonette. That’s how it’s done!
My thoughts and recommendations for the St. Regis is not to appear so cheap. Accept your wonderful place and status and give back freely. Have some wine waiting for each guest, some champagne perhaps. Cancel the resort fee and give guests a 10 percent discount on food to entice them to eat here, which is something most guests want to do. Have the welcome folks be cheerful and excited to see you, professional but cheerful. Play some classical music at the entrance to welcome the guests. Have flowers everywhere. Be luxury with excitement!
I think the best thing about the place had to do with the nice people here. I will come back again to say hi to them. As for another stay, it depends on any future changes. Personally, I will look for a hotel room with a great view as I had elsewhere yesterday, where I expected nothing. You can’t change the rooms so it helped that the rest of the hotel, particularly the staff, made up for it.
carlosn2013Feb 7, 2025
8/10 Beautiful room, nice staff, breakfast is terrible and ridiculously expensive
We are locals and stayed here one night to burn a Marriott Free Night Award so we really had no expectations. Upon arrival they upgraded us from a standard king room to a Category 11 room, whatever that means, and oh my god it was so luxurious. There was a foyer, a HUGE living room, walk in closet, and a giant bathroom. This alone, made the stay worth it. Everyone who worked there was also very nice, no complaints at all about the staff.
My only two complaints are one minor: no coffee in the room? This is standard at even budget hotels this day. Surprisingly this massive suite had no coffee, no Keurig, no nothing and one major: the breakfast is absolutely terrible and ridiculously expensive. We were comped the continental breakfast as part of the destination fee but it's literally a fruit cup and some generic scones. I get they are doing renovations and don't have hot food but this place is already absurdly expensive, the least they can do is get some gourmet AF pastries and cold stuff to compensate.
We used out $50 meal credit on a $38 "deconstructed avocado toast", really just to see what this would be, and it was two tiny pieces of toast and Sabra's (barf) guacamole on a plate. Like for real? :D The breakfast is so low effort it is almost comical.
I would totally come again for the upgrade and the suite but I cant actually understand why anyone would spend real money here. All NYC hotels are expensive but you can still get great space and probably way better benefits for less than half the price of these rooms.
charliecC1496OBFeb 6, 2025
1/10 Never going back again. I wish I didn’t book.
N/A
RahiFeb 9, 2025
10/10 Never disappoints
The staff and property are the best you will find in NYC. The hotel has just been renovated and was beautifully done. The staff is very attentive well trained in customer service. Our roof was late in opening up. We didnet complain as it was no big deal. While we were out they put a apology note fruit and cookies. Very nice touch . Showed awareness to what goes on . Our room was upgraded to a huge suite as we are Bonvoy members.
The restaurant was delicious and we saw 5 star service. From the doorman to bell hops your welcomed with a smile . Great stay.
rayd68Feb 2, 2025
3/10 We got ripped off.
The location
TanerFeb 24, 2025
10/10 A great place
This high end hotel is perfectly situated for both business and tourism. Traditional classy building, nice and very comfortable rooms with everything you need, good break and a very attentive and friendly staff. Of course the price is in line with the level of the place, and given the location, no one should be surprised by the bill.
Cla13bdADMar 8, 2025
4/10 24時間対応は期待しないでください。
ルームサービスを注文して3時間が経過しても届かない。何度コンシェルジュにメッセージを送っても返事がない。仕方なくホテルカウンターまで確認にいくとカウンターには誰もいない。清掃スタッフにコンシェルジュを呼んで欲しいとお願いすると呼んでくれました。なぜルームサービスが届かないのかコンシェルジュに問いただすと「メッセージがシステムの都合でこちらに届かなかった。」だと。3時間も待たせて返事がこれか？「Allow me to follow-up on that and I will be right with you」と送ってきているではないか。挙句の果てに「割引します」だと。割引がほしくて文句言ってるんじゃないんですよ。
Climber33711855031Mar 8, 2025
10/10 Exceptional
LourdesMar 26, 2025
10/10 Fantastic, luxurious girls’ weekend
Beautiful accommodations and wonderful location- near top-notch shopping and restaurants and top notch service!
KarrieJan 7, 2025
10/10 Exceptional
JenniferFeb 15, 2025
9/10 Superb
DilaMar 14, 2025
10/10 It was fabulous
Your doormen are delightful! And our Butler, Julia was lovely
MaryDec 5, 2024
2/10 Very poor
Location and the fact it was a traditional old hotel
HelenJan 11, 2025
9/10 Superb
DimitrisMar 11, 2025
10/10 Exceptional
Location is perfec
SanjayJan 8, 2025
10/10 Exceptional
SantiagoJan 8, 2025
10/10 Exceptional
LeeJan 7, 2025
7/10 Good
VaibhavJan 19, 2025
10/10 Wonderful hotel. I would stay there every time I’m in New York if it was slightly less expensive
Excellent service and room amenities.
VictoriaOct 19, 2024
10/10 10/10
DennisOct 23, 2024
10/10 Exceptional
MelanieNov 11, 2024
3/10 Don't book, wait!
The room was clean and the location is amazing
StevenJul 27, 2024
10/10 Exceptional
FragoleSep 19, 2024
5/10 Passable
In full renovation you should have warned us
CaroleJul 12, 2024
10/10 Exceptional
MisatoJul 5, 2024
6/10 Pleasant
AdelSep 2, 2024
9/10 Superb
EmmOct 24, 2024
1/10 Not work the money you pay.
Nothing, it’s like a motel. I never seen such bad service and also no one seems caring about the guest.
KhaledMay 2, 2024
7/10 Overall slightly disappointing. We would not have visited if we was told about the construction work in the hotel.
The location and the room
RyanMay 3, 2024
10/10 Exceptional
JoyaJun 27, 2024
10/10 excelente!
ElizabethJul 29, 2024
10/10 Relaxing in a luxurious environment
Location, comfort, beautiful hotel. Lovely Christmas decorations.
NahidFeb 27, 2024
10/10 Exceptional
ZhiyuApr 25, 2024
8/10 Very good
NoraMay 1, 2024
1/10 Bad
LamaJun 23, 2024
10/10 Exceptional
ArthurFeb 29, 2024
8/10 It was a beautiful location with the amenities that were fair. For an upgrade, I wanted more.
I enjoyed the butler service it was great. The staff very nice and the feeling of warmth.
BrianNov 11, 2023
10/10 Exceptional
Everything
AnonymousDec 19, 2023
10/10 Exceptional
AnonymousDec 4, 2023
10/10 Great trip (get hotel discount W/app: +86 17861169200)
Omer ‘The Hotel Concierge Extradonaire’ was so helpful and great with all the guests. In fact, all the staff we had encounters with during our stay were amazing! Will definitely recommend this hotel to others.
JohnAug 27, 2023
10/10 Exceptional
ArthurOct 26, 2023
10/10 Exceptional
LaurenSep 11, 2023
10/10 Exceptional
SabrinaSep 11, 2023
10/10 Exceptional
AndrewSep 5, 2023
10/10 Exceptional
RobertAug 30, 2023
6/10 Pleasant
CamOct 16, 2023
10/10 Wonderful!!
Location was amazing , outstanding customer service .. Mustapha from the Concierge team was very friendly and helpful !
MashaelAug 5, 2023
10/10 Exceptional
Everything. It’s so beautiful
CoadyAug 1, 2023
10/10 Thank you, I will come again
FaisalJun 26, 2023
10/10 Exceptional
Bt-13Aug 16, 2023
10/10 Exceptional
AnonymousAug 5, 2023
10/10 Exceptional
RonJul 6, 2023
8/10 Very good
AnonymousJun 26, 2023
9/10 Worth the price and the lack outlets was not a real problem.
The room was spacious and very much like home. An old world charm and antiques everywhere.
BoorishMar 1, 2023
10/10 Exceptional
ShaqueApr 18, 2023
10/10 Exceptional
MarcusMar 12, 2023
8/10 Very good
FragoleApr 27, 2023
9/10 Superb
YousefJun 23, 2023
1/10 WORST 1200$/night HOTEL IN NEW YORK I VE EVER BEEN
AnnaJan 3, 2023
4/10 poor communication from the front desk, management, dropping the ball on every step imaginable
location and the history about the hotel
SeanFeb 15, 2023
10/10 Exceptional
Beautiful room. Exceptional service.
MarcJan 6, 2023
5/10 not staying there again
location
SeanFeb 17, 2023
10/10 Exceptional
CatherineFeb 16, 2023
5/10 Passable
SeanFeb 17, 2023
9/10 Superb
OmarMar 25, 2023
3/10 Pay for your room to wake up at 8AM to construction above your head
The location is great- in the center of the city, walking distance to 5th av and Central Park
VictoriaSep 6, 2022
9/10 Luxury service overall!
Everything was really smooth. The room had a personal butler service, the staff was friendly and responsive to requests. The hotel is situated in a good location and is accessible. It was indeed a luxury service overall.
AnnaSep 25, 2022
5/10 It is not what it used to be!
The location is perfect and the room was super nice!
Marian1941Oct 9, 2022
6/10 My stay was very bad and i will never comeback or recommend this facility to anyone
Hotel location was outstanding .
AbdulrahmanNov 8, 2022
7/10 It was a pleasant stay however my room was not in a good location, I hardly had any daylight
Staff was friendly and accommodating
DonatellaOct 18, 2022
5/10 hotel is very popular therefore they dont care customer thoughts
location
MehmetOct 11, 2022
10/10 Exceptional
SheaDec 7, 2022
7/10 Good
NurNov 12, 2022
1/10 Bad
MohammadJan 7, 2023
10/10 We had a great stay here. The breakfast choice was great and the location was perfect!
The location was excellent. The rooms were comfortable and luxurious.
JamesJul 8, 2022
10/10 We had a great stay here. The location was perfect and the breakfast was delicious!
The location and the breakfast.
JamesJul 8, 2022
10/10 Incredible details throughout. Quiet rooms and comfy bed!
Everything! Wow this was gorgeous
RachelAug 30, 2022
10/10 Exceptional
excellent service attention to details perfect location
BirgitJul 26, 2022
10/10 Exceptional
Always loved this hotel
SandraAug 18, 2022
8/10 Very good
AnonymousAug 18, 2022
10/10 Exceptional
LucienSep 24, 2022
10/10 Exceptional
MadhawiSep 8, 2022
10/10 best in NYC
JohnJul 29, 2022
5/10 Passable
MurraySep 7, 2022
7/10 Good
ArpitAug 6, 2022
10/10 It was a great stay. staff was very friendly and helpful
EdwinApr 25, 2022
10/10 fabulous!!!!
AnonymousMay 6, 2022
10/10 Exceptional
YamilMay 14, 2022
10/10 Exceptional
BruceApr 25, 2022
8/10 Very good
Ares33May 31, 2022
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Amenities
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Non-smoking throughout
Concierge service
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Covered parking
Secured parking
Garage
Bicycle-friendly property
Bulk dispenser for toiletries
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House rules
Check-in
04:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.