PeasmoldWW
Solo Travel · September 20258/10
This new hotel, on the edge of town but well connected by one of the main highways, provides a high standard of comfort. My king room was clean and very spacious, with a mini-kitchenette equipped with...This new hotel, on the edge of town but well connected by one of the main highways, provides a high standard of comfort. My king room was clean and very spacious, with a mini-kitchenette equipped with microwave and fridge, though without cutlery or crockery – perhaps this is planned to be supplied later (?). The bathroom was standard, though the bath was a little ‘slippy’. The wifi was efficient, parking was adequate, and the room price reasonable. On the downside, the staff seemed rather poorly trained. The checkin agent didn’t seem to grasp that my European country of residence was not a province of Canada. When I later asked if there was fresh milk available (to make tea in my room) the desk agent had to look in the soft-drinks fridge to confirm that there was none. However, 2% milk appeared at breakfast in the cereals section. The agent could easily just have asked or looked in the kitchen! In other respects breakfast was rather poor – just North American standard with lots of plastic-wrapped items in miniature tubs, though at least real plates, mugs and cutlery, and even some fresh fruit and sliced tomato. Being quite far out of town, the hotel would benefit from having a proper quality restaurant. Finally, the room heating/AC seems to be straight out of the 1960s – a noisy fan heater that blows cold air regardless of the setting. As a global chain with a reputation to protect and improve, BW really should be installing proper central heating into its newbuild properties.Show More
