1/10 Avoid This Hotel at All Costs: Poor Service, Scams, and Disgusting BreakfastsThe hotel has a convenient location, within walking distance to the main attractions.
AdelJan 7, 2025
9/10 Fantastic Hotel with an average breakfastI stayed at room NO 501 on the 5'th floor. This room has been renovated recently. Everything was brand new! This room features a beautiful spacious balcony. Hotel is placed on the back road which is actually excellent, as there no noise coming through from a busy street nearby. Location is phenomenal. Metro just a few steps from the Hotel, 20 min walk to Luwr museum, 5 min walk to Lafayette gallery - Definitely worth to see it inside!!! Main street just behind the corner full of different very affordable restaurants. Pita witch chicken for 10 EUR, I didn't like the breakfast at this hotel but the room and location is 10/10
PatrycjaFeb 18, 2025
9/10 SuperbThe newly refurbished rooms. Nice and clean rooms, bed linen, towels and comfortable bed.
JosephineMar 30, 2025
8/10 Great stay for a great priceOverall great stay. Nice modern rooms with great amenities. Good hotel staff.
HannahFeb 21, 2025
10/10 Hotel Mondial stayThe rooms were very clean and comfortable. The staff was exceptionally friendly and cooperative. The location is excellent—conveniently situated in a well-connected area while still being quiet and safe. The breakfast was satisfying and sufficient for our sports team.
AnnaMar 27, 2025
6/10 Pleasant staff. Excellent location, to walk, metro close by. Ample breakfast. Reasonably priced. AllThe room was tired and less clean than expected. The bathroom shower a little unreliable, the hot water supply lacking in the evening.
AlisonMar 29, 2025
9/10 Would returnIts location is really good, close to loads of landmarks, restraunts and metros. Also loads of bikes around to cycle to other destinations
SaraFeb 24, 2025
4/10 When I arrived, the room I was assigned was quite large and had a bathtub, but it had a terrible smell of cigarette smokExcellent staff and location
RocíoApr 19, 2025
9/10 SuperbThe location was perfect, rooms were with new furniture, beds, everything.
LevterovaMar 8, 2025
10/10 ExceptionalThe service was really nice and friendly.
It wasn't a problem to check I earlier.
The hotel is very well located.
The rooms are clean and well equipped.
WassilijApr 22, 2025
9/10 SuperbClean comfortable, rooms larger than many reviews suggest, friendly, helpful staff, great location
RichardApr 15, 2025
5/10 Hotel Tiny roomHotel is in a good quiet neighborhood, but all around there is good restaurants and shopping
SantamariaDec 18, 2024
10/10 Comfortable hotel, historic location, and close to Metro.Good location tucked away in the 9th, down a historical alleyway that contained just hotels and apartments. The archway led onto a main street, where there were lots of cafes, takeaways and a City Carrefour supermarket. A two minute walk around the corner was the Metro station and from here, you could travel all over Paris quite easily. Hotel room was very chic with a decent bathroom and a nice view of the city of rooftops.
BethanyDec 8, 2024
8/10 A good hotel, the receptionists were very helpful.
JohannesDec 6, 2024
8/10 Good location. Basic, but clean and comfortable.Location; Lovely knowledgeable professional and friendly Receptionist.
Clean room, bedlinen and bathroom.
JosephineNov 21, 2024
8/10 The couple staying in the room across from us were having very loud intercourse early in the mornings and at night, it wGood spot of Paris
LiamJan 11, 2025
7/10 GoodClose to station and supermarket. Lift.
YoungbinJan 31, 2025
10/10 Nice area.Nice and cozy our room also hotel was in a very nice area !
P.S. Friendly staff.
VekiouMar 20, 2025
10/10 Absolutely lovely hotel the where greatIt was near everything
KatherineApr 22, 2025
1/10 DisappointingI can’t name one nice thing. The location was the only thing positive about our stay.
ElJan 19, 2025
4/10 would absolutely not stay here againLocation, close to the metro.
DuffyFeb 6, 2025
8/10 Very goodClean, friendly staff, good breakfast
JamesMar 6, 2025
10/10 Exceptional
EstherApr 22, 2025
9/10 Amazing hotel and beautiful place for a city break.I think that I have to start with describing the stuff. Every person that was at the reception desk was really kind and helpful. Breakfast was delicious and well served. The rooms were neat and cosy! I mean, what else do you need ;)
EmiliaFeb 6, 2025
10/10 Good for a short stayWe enjoyed our staying here. Hotel location is amazing, everything is close enough to reach by foot or public transport. Hotel room was clean with a comfortable bed. Breakfast was also nice. Can recommend this hotel for a short stay in Paris.
VasylFeb 7, 2025
10/10 ExceptionalThe rooms are surprisingly large for Paris. The location is amazing, close to everything. You have everything within walking distance and feels very safe.
Would definitely return here
PavelJan 15, 2025
6/10 Lovely hotel, great location but shower had a leak from above through light fittingGreat location and lovely room
CatherineFeb 6, 2025
9/10 Perfect location, and good value for moneyGreat location
LeonorFeb 11, 2025
10/10 Exceptional
EMar 31, 2025
10/10 Exceptional
MargaretMar 26, 2025
10/10 Exceptional
VanditaMar 15, 2025
10/10 Exceptional
HannahMar 8, 2025
10/10 Exceptional
ArkidMar 2, 2025
8/10 Very good
CooperMar 11, 2025
2/10 Very poor
AlpeshMar 7, 2025
6/10 Pleasant
VinodApr 15, 2025
6/10 Pleasant
SujelyMar 28, 2025
9/10 Superb
JohannApr 6, 2025
1/10 Please don’t book this hotel unless you have a kink of being scolded by a rude women in her 50sIf possible I would give it a -5 on google reviews. Please remove this shit property from booking.com and stop confusing your customers with bullshit reviews. Go and read the google reviews if you want a true picture of how really scummy, scammy and shitty they are.
PooviJan 22, 2025
6/10 PleasantThe first receptionist was very friendly and helpful. The ones afterwards were very impatient and we perceived it as rude.
TiyanaJan 13, 2025
10/10 Exceptional
AustėjaJan 17, 2025
8/10 Very good
ThomasJan 19, 2025
5/10 Passable
YasmineFeb 5, 2025
9/10 Superb
Daniel.valeMar 27, 2025
9/10 Superb
AliMar 11, 2025
9/10 Superb
SokołowskaMar 5, 2025
7/10 Good
OsmanApr 20, 2025
8/10 Very good
CooperJan 20, 2025
5/10 Passable
SamuelJan 14, 2025
9/10 Superb
DavidFeb 6, 2025
1/10 Bad
GegechkoriMar 15, 2025
6/10 PleasantThe location was definitely very good .close to metro station / main road, but still quiet as it was in a cul-de-sac. The Louvre is only 25 mins walk. The staff was helpful and friendly.
KatalinNov 3, 2024
8/10 Served its purpose very wellGreat location and incredibly friendly staff that are available 24/7. Breakfast was delicious and access to the balcony albeit it didn’t have a view was awesome.
IsabelleOct 11, 2024
7/10 We were delighted with the staff & locationThe location
The comfortable beds
AnneOct 30, 2024
4/10 Disappointing
D2608Nov 4, 2024
9/10 Superblocation is the best..They were very nicely❤️We”ll stay again when we’re visiting to Paris😍
Gan-erdeneDec 7, 2024
10/10 warm welcomeLovely welcome and ni very ce short stay
Jean-pierreDec 1, 2024
10/10 Exceptionalall
AmbreDec 20, 2024
4/10 Disappointing
KatarinaDec 2, 2024
10/10 Exceptional
OlanisimiDec 29, 2024
4/10 DisappointingHotel location
NureddinOct 29, 2024
10/10 Exceptional
GabrieleDec 23, 2024
1/10 Disappointing, unhygienic and inhospitable.The hotel is conveniently located.
NickSep 15, 2024
7/10 Good locationGreat location around lively part of Paris, short walking distance to major sightseeing locations. Metro station just around the corner.
MikaOct 18, 2024
7/10 GoodStaff is OK, friendly, and diligent.
Very close to metro (underground).
Many restaurants in neighbourhoods.
MartinOct 20, 2024
5/10 Expensive stay for what it was but at least we felt safe.Good location. Nice presentation. Nice fridge.
HeseldeneSep 3, 2024
5/10 UnpleasantLocation
AisteSep 8, 2024
7/10 stay was ok but not a 3 starbreakfast and location room size
RansomeOct 6, 2024
10/10 Exceptional
AlparslanNov 13, 2024
8/10 Very goodStaff very helpful and friendly
Good location. Bed comfortable.
CoralSep 12, 2024
6/10 PleasantN/a
MichelleNov 4, 2024
10/10 Exceptional
VeronicaOct 15, 2024
8/10 Very good
ClareDec 9, 2024
10/10 Exceptional
MohamedSep 30, 2024
8/10 Very good
CooperNov 12, 2024
9/10 Superb
IanJan 8, 2025
5/10 PassableGood location
LeeOct 22, 2024
10/10 Exceptional
KayleighSep 9, 2024
8/10 Very good
AndréNov 7, 2024
10/10 Exceptional
NamigSep 1, 2024
8/10 Very good
IgnacioOct 21, 2024
8/10 Very good
RosieOct 20, 2024
9/10 Superb
MilaDec 18, 2024
8/10 Very good
JanezOct 10, 2024
5/10 Passable
OziomaOct 13, 2024
9/10 Superb
ArlindDec 4, 2024
9/10 Superb
RobertasNov 12, 2024
6/10 Location was good, with easy access to restaurants and metro.Good quiet location with restaurants at your doorstep. Close to Metro providing easy access to all major tourist landmarks.
TomSep 12, 2024
2/10 DIRTY HOTEL & DANGEROURS AREA!The hotel needs closing down period!!
Agoda the middleman is not even accepting the problems while I suffer with bedbug bites for now 2wks since returning back to England. The Hotel surrounding area is very very dirty and run down dangerous zone no go area, lots of drug users and homeless drunk hanging around from the late afternoon, a taxi can not drive right to the door due to road bollards, so one still has to walk it to the hotel arriving late at night or the early dark days of the winter months.
These are the highlights I have raised to Agoda/Hotel Mondial below.
THE OYLIMPICS IS A SHORT TIME AWAY, ANYONE THINKING OF BOOKING HOTEL MONDIAL SHOULD AVOID AT ALL COST AND SAVE YOURSELF THE PAIN AS THE HOTEL WILL IGNORE THE PROBLEMS YOU FACE AND FOB YOU OFF WITH NO REFUND EVEN PARTIAL!!!!!!!!!!!!
I wish to further express my very poor experiences at the Hotel Mondail Paris. I strongly believe the hotel was not fit for letting rooms and the conditions with all the building works going on in the hotel that added to my bad experience of no air condition working both in the room and the bathroom. I am still suffering from the bites and have been given further tablets (Prednisolone 5mg) which were prescribe on the 1st and now the 5th July following the awful bed bug bites.
I see from your last email, the negotiate with supplier/hotel on several occasions have failed, believe to be the in denial of the hotel taking responsibility of its not just poor hygiene but dangerous heath and safety of its guests by putting them at health and safety risks.
Have risks assessments monitoring and control being carried out in at Hotel Modial, as clearing my proof of photos will deny this?? This exposes a hospitality electrical safety and compliance risks!! A health and safety environ officer should have closed this hotel under the conditions I have witnessed. Agoda as third party platform should not be advertising such hotel businesses that are not fit for guests. It was an implied term of our contract that the accommodation provided would be of a standard of cleanliness and quality reasonably to be expected from this type and price of hotel.
Please see the high light key points below to the problems Face with the hotel during y stay.
Agoda It also an implied term that the service provided would be done so with the reasonable care and skills required by the supply of goods and services Act 1982/Consumers Rights Act 2015.)
Therefore you are in breach of the contract.
As such I am legally entitled to receive compensation from you. In consequence I am claiming the sum of £****
1. Strong smell of vomit combined with damp and no fresh air or breathable air. The hotel gave an air humidifier but this was so slow working in terms of it speed to clean the air of anything or the even the smell which remained throughout my stay.
Each time I entered the room I would smell all of the vomit smells again!! making me literately feel sick)
2. The windows would not open due to broken curtains, once the hotel fixed the curtains, yet still the windows would not open with the curtains closed. It was extremely hot weather and wanted to keep the room shaded (dark) to keep the room cool especially as their air con was not working and the small mini fan desk didn’t keep the room cool hardly. During the night it was so difficult to sleep as it was way too hot, couldn’t open the windows too much as I didn’t wanted any flies coming in etc. so was stuck with this unbearable condition!
3. Extremely stained soaked carpets in the room and throughout the 1st floor leading to all the guests rooms on all levels. The carpets were so old and dirty with hundreds of stains filled in the carpets.
4. Air condition in room and bathroom was not working,(Hotel reception had informed me that the air con had been switched off manually due to contractors repairs and building works going on in the other part to the hotel wing. The bathroom would steam up so much, that it became difficult to even see where I was going when stepping out of the shower (Built in the Bath tub)! This was highly dangerous and could have easily caused a trips/fall or serious injury as I have arthritis in both my hands and knees.
5. The toilet flash button was broken that the whole large tab flash button box had to apply a lot of pressure to flash the toilet chain, very unhygienic! With my arthritis in my hands it was very difficult to do this at times. I had reported this to the receptionist and they said they will fix this after having checked the problem themselves but no one came to fix the problem and this remained unfixed throughout my stay.
6. The electric kettle was broken to the point were the top part of the kettle was coming apart exposing the inside if the wires. I only spotted this when I had put the kettle to boil and the kettle was not switching off on auto and the steam was covering the whole dressing table mirror and the room too was then getting filled, with steam, I quickly went over to stop the kettle from the main switch as at this point the kettle was way to hot to switch off the button from the actual kettle itself. Once the kettle was cooled, I tried to check why this had napped and could see to my horror the kettle was exposing its internal wires and the whole plastic from handle to lid was not fused together and falling apart!. The next morning I informed the receptionist of the kettle, the gave me a ceramic teapot and advised me to fill up the hot water from the breakfast room to take to my room as they did not have another spare electric kettle. It was as if the hotel was not equip/updated to even a reasonable health and safety standard level of the 21st century ( 2024) as I was faces all these problems with the hotel.
7. I had asked for an iron and ironing broad but the hotel advised me to iron on the bed as they don’t do iron broads. This made it so difficult to iron from a bed that I would be sleeping on later. It was very difficult to iron bending my knees and back just to iron. This is not normal practice under hotel health and safety act to use a bed to do ironing especially in a hotel one would never expect this!!
8. On 2nd day my body was filled with these awful painful bites all over my body, had to visit the local chemist to seek medical help. I had seen a bug that morning on the bed, and presented the photos to the chemist, and the advised me that “yes we confirm it is bed bugs after checking my body and giving me high cortisone antiseptic creams/sprays and told me that I should also inform the hotel as this was not only poor practice but very poor hygiene under health and safety act of any hotel procedures before letting out their room outs as business and they should address this issue immediately. I also had notice the bedsheets were not changed daily when had put the sign out for room cleaning service daily, only on the last day the bed sheets were changed. Guest should not have to repeatedly ask for such things when a hotel as a business is making revenue should be automatically following hygiene practices when running a hotel. I had informed the hotel of the bed bugs but the said they will change the sheets. Bed bugs is an infestation and should have been dealt with the pest control to exterminate the bugs.
9. On the 2nd day returning to the hotel, I witness the Hotel manager smoking literary outside the main entrance of the hotel, it is very rude and unacceptable of the hotels reputation. He then said a very low key hello without a smile. Not place many Olympic guest attending or players etc. would want to experience such a hotel that needs closing for full repairs and re-training the staff their staff. Is this really Paris, as this would not happen in England not even at a budget hotel!
Roam01297956140Jul 6, 2024
10/10 Exceptional
NamigSep 1, 2024
9/10 Superb
GönülSep 16, 2024
7/10 Good
WayneOct 8, 2024
7/10 Good
GeorgeSep 28, 2024
1/10 Bad
فاطمهOct 31, 2024
2/10 NO FIRE ESCAPE OR HOT WATER!I usually ignore one star reviews on Tripadvisor because I think nowhere can be that bad! I have never come close to writing a one star review before. This is also the only hotel that I have ever checked into and immediately checked out of again. The reception staff were friendly and didn’t quibble with my request to cancel the booking. That is all the positive information I have about this property.
The reception and our floor had dusty footprints all over and construction noises could be heard. A door on our floor had a do not enter sign and I presume there was construction going on just behind it. The hotel certainly needs it as is very tired but the hotel should have been closed to do it.
A tiny rickety lift took us up to the 6th floor landing where we saw water dripping through the ceiling and soaking the floor.
The door out on to the balconies were full of building supplies and rubbish. The doors on to the balcony would not be suitable for young children as very easy to open.
There was no hot water in the bathrooms.
The final straw was that there was no stairs access to the 6th floor. Although there was an illuminated fire escape sign, there was nowhere to go apart from the ancient lift. Not a suitable means of escape for an emergency. The part of the hotel containing the stairs was closed for renovation. This was not in any way be suitable for us to stay as a family with young children so we immediately checked out. We had a mad dash to book alternative accommodation at a high cost due to unavailability of the majority of properties at short notice.
AVOID!!
charlottet98Jun 8, 2024
2/10 HorrendousWe booked the Mondial as part of a package with our Eurostar train tickets. I trusted Eurostar that they would choose a reasonable and clean basic 3* hotel which is all we needed for the weekend. The young reception staff we charming and polite on our arrival and gave us a storage room to hold our luggage as our rooms were not yet ready. We returned later to shower and change for the evening. It then became apparrent that the hotel was a 'house of horrors' the rickety tiny lift was very conerning. There was no access via stairs to the rooms due to 'building work', also no Fire Escape from upstairs should there be any issues. There was holes in the landings, the floors were filthy, everywhere smelt of damp and dirt. In all my 64 years, I have never ever seen or expereienced anything in the world as bad as this hotel The manager was not interested, and just told us we could leave. It became a problem getting a refund through Eurostar as appently by being ther after 18:00, it means we have accepted the hotel. After a stressful couple of hours, they eventually agreed we would be issued a refund and we changed hotels. Big shout out to the lovley young Paloma who tried to help us and sort out a refund. DO NOT UNDER ANY CIRCUMSTANCES BOOK THIS HOTEL - you have been warned.
Esti-ECTJan 29, 2024
2/10 TerribleThe room service is terrible, they do not change dirty towels, do not change empty schampo. The sink is dirty. The people working AT reception do not know much about Paris and in many ocassions there answere will be i dont know.
Camper44132971940Jan 3, 2024
6/10 Better options available elsewhere.The hotel itself is ok.
Staff are friendly and lobby is nice.
The rest is very tired and needs a lot of work.
Carpets in hallways, room and walls are all looking very poor.
The street and access to the hotel are unpleasant, smelly and generally feels unsafe. Zero control of room temperature except for a window that opens onto an un-secure external stair case.
There are so many nicer hotels and streets nearby.
Misleading photos on website.
ocean-alienSep 28, 2023