Samuel
Partner · October 20192/10
Horrible experience ever, they don't have a recepcionist for help, so we have to wait for some body for assist us like for 1 hour, we almost miss the concert because we got our bethroom so late, they ...Horrible experience ever, they don't have a recepcionist for help, so we have to wait for some body for assist us like for 1 hour, we almost miss the concert because we got our bethroom so late, they just post a piece of paper in the entrance of the eleveator saying about a cut of power ( of course some people don't put attention to this note) so they turn in some candles that active the fire alarms 3 TIMES!!! In one night, they should post a paper in every room talking about this and saying the people PLEASE DON'T TURN ON ANY CANDLE!!!...we saw two security gards at the entrance and they never even say HELLO, they should be the responsables of let now every tenant that go out or in...PLEASE DON'T TURN ON ANY CANDLE...but NO...they don't even talk. I leave the bethroom saturday at 11:00 am, is sunday now, 11:00 am and I have not get my deposit back yet. If a touristic place for stay, you guys have to make sure that cover better the needs of the people, you need a receptionist because as a travelers we don't have control anout our checking times, some people don't speak english, so you have to make sure everyone get all the important messages all the time...I really would like my money back because I wen to relax and enjoy and the friday nigth I only sleep like 4 hours,after the 3 fire alarm stop we were allow to enter back at 4 am and I have to leave the room at 11:00...TERRIBLE EXPERIENCE, IF YOU CAN AVOID THIS PLACE, JUST DO ITShow More
