6/10 Great stay, but a bit of a hairy situationThe stay overall was great. The staff was super helpful, and the room was, by and large, outstanding. The location was very convenient for my activities in the city. The only negative I had for the entire stay was the presence of someone else's hair stuck to the wall in the shower. I did not notice it until I was in the shower, but it was not well cleaned. I am not talking about *A* hair; no, it was a substantial amount of long hair stuck to the wall. I was very thankful that I was only there for one night and, more importantly, one shower...
JohnnyDubsMar 5, 2025
10/10 The bestEverything about the hotel was great. Big, comfortable room with lots of nice little touches, like an umbrella and a terrycloth robe, and spotlessly clean. Staff couldn't have been better. I especially want to thank Ivan, the concierge, who was super friendly and full of good advice. The hotel is in a great location with lots to see (and eat!) in the area. We walked to the flower show at the convention center and to the Barnes Foundation, each walk about 15-20 minutes. The art museum is only a little farther. I would certainly stay there again!
snipe1905Mar 9, 2025
9/10 Quick one night visit the staff at check in and check out were very friendly and professional.The rooms were spacious, clean and very comfortable. The location is perfect for waking to local restaurants, shopping and nearby activities.
AngelamacyFeb 15, 2025
9/10 SuperbLove location, clean, comfortable bed.
CynthiaMar 30, 2025
10/10 Great hotelService is always very attentive at every Sofitel that I’ve stayed. Lobbies are great gathering places and the rooms are comfortable and well appointed.
CherylApr 7, 2025
10/10 Fabulous stay at Sofitel in PhillyPerfect location off Rittenhouse Square with plenty of shops and eateries on surrounding blocks. Excellent service. Very friendly & helpful staff. Lovely, quiet room with large modern bathroom. Very clean. Fabulous buffet breakfast for $22!
donnabQ9638KHMar 9, 2025
10/10 Another great stay at Sofitel PhiladelphiaDrove 6 hours from Boston - arrived around 1 and our room was ready! So happy to be able to freshen up before seeing the sights. The concierge is wonderful and the front desk staff were very welcoming.
BarbieMar 4, 2025
10/10 Sofitel Hotels Deliver!I made reservations and stated it was our 25th
anniversary. The concierge Ivan upgraded our room and gave us a card for glasses of champagne. The room was Beautiful, roomy , and very stylish.
LisaMar 26, 2025
9/10 Very nice and comfortableIt was a great and very comfortable stay in a great location. A but odd that the restaurant wasn’t open for dinner the in room dining menu has so many exceptions to it. The staff were lovely though and incredibly helpful.
AlexandraApr 12, 2025
10/10 Very nice stay.We order food at the bar and they were able to accommodate it to come to our room.
PaulineFeb 16, 2025
7/10 Great location and comfortable room/bedVery comfortable and spacious room with a very comfortable big bed. Nice bar downstairs. Let me check in early.
SarahFeb 22, 2025
8/10 Friendly and courteous StaffBusiness trip to Philly for 3 nights. Hospitality from front desk to lounge/bar was excellent. The room was farily clean, but the shower was not clean. There was mold on the shelfing in shower.
bigpapa2025Mar 17, 2025
9/10 SuperbThe staff was very friendly and offered free bubbly to celebrate my husbands birthday. We enjoyed the buffet brunch the next morning. The hotel was very close and easy to walk to restaurants and other sites.
MeaganApr 13, 2025
10/10 Really lovely hotel with fabulous rooms in a lively part of townLovely modern stylish hotel with big rooms and great bar area. A jazz group was playing in the afternoon which was very nice
PhilipFeb 18, 2025
8/10 Great value, friendly service in a very central location.Excellent service from front door, front desk and restaurant, generous size rooms and bathrooms, well appointed lobby. Central location.
ScottMar 14, 2025
10/10 We will definitely be backExtremely friendly staff. Fantastic location. Very clean and comfortable room.
RobinFeb 23, 2025
10/10 Great Location and BeautifulThe hotel is very well taken care of and our room was lovely, clean, and spacious. Had a wonderful stay and will definitely be staying again.
EliseApr 14, 2025
9/10 A fabulous, luxury hotel at a reasonable price.The bed was amazing! So plush and comfortable. Even the pillows didn't suck.
KristenApr 8, 2025
8/10 Good overall I’d recommend itThe rooms were very nice and clean
NicoleApr 5, 2025
7/10 GoodStaff was friendly and helpful. Room was spacious and bright.
BrianMar 3, 2025
9/10 Good location and comfortable roomLovely sized room and amenities. Great location in Rittenhouse square vicinity, walk to everything.
NancyApr 1, 2025
10/10 March VisitI love Sofitel...perfect for our regularly schedule PECO meetings! We will there at least three times a year!
darlenehollandMar 14, 2025
10/10 Comfortable, accommodating, relaxingCleanliness, the remodel is amazing.
AshleyFeb 24, 2025
10/10 It was a wonderful convenient location I will def be back!Everything
PaulMar 13, 2025
7/10 GoodI had excellent service and meals, great location.
MaryApr 12, 2025
10/10 Perfect!Beautiful spaces and comfortable bedrooms.
EmmaApr 2, 2025
10/10 ExceptionalAll around amazing staff.
JenniferMar 10, 2025
10/10 ExceptionalEverything
DerrickFeb 24, 2025
10/10 Exceptional
JenniferApr 13, 2025
10/10 Exceptional
JuliaApr 10, 2025
10/10 Exceptional
OrtizMar 19, 2025
10/10 Exceptional
SelbyMar 17, 2025
10/10 Exceptional
GustavoMar 14, 2025
10/10 Exceptional
AndrewFeb 17, 2025
10/10 Exceptional
AmandaFeb 16, 2025
8/10 Very good
AlexandraApr 12, 2025
8/10 Very good
JosephApr 9, 2025
8/10 Very good
JennyMar 22, 2025
8/10 Very good
SanyuktaFeb 26, 2025
8/10 Very good
OlgaFeb 15, 2025
5/10 Passable
MerveFeb 17, 2025
9/10 Superb
MichaelApr 12, 2025
10/10 WONDERFUL!I visited my daughter for her birthday. We were upgraded to a King Suite which was truly special and greatly appreciated. The facility and staff exceeded my expectations -- friendly, attentive, completely aware of guests. The bed was extremely comfortable. Great location. The bellman kept our bags after checkout while we went to lunch and he recognized us as soon as we returned, greeted us by name and collected our bags quickly -- so nice! I look forward to staying at the Sofitel Rittenhouse on my next trip 'home' to Philly.
DianeFeb 9, 2025
3/10 Very disappointedWe use to come here every year for are anniversary and loved it. The last several years we were not able to come so decided this year we would make the trip in. What a disappointment. Hotel is in need of a update for sure. Are room was on the 5th floor and I even upgraded to a better room. My mistake spent extra money for a room that had the worst odor that I couldn't even sleep. All night you can hear people in the halls and other rooms talking. But the worst part was when we checked out it took 40 minutes for them to get are car and then to make it worst they didn't even tell us they had it my husband had to go and ask them and they told him YEA it's right there!!!! They had just left it right in the middle of the road
running and with the keys still in it. I will never stay here again. To be charged all that money for this type of service. There are many hotels in Philly stay somewhere else for sure.
GregFeb 3, 2025
9/10 Nice property but be careful with their business practices.Location and room size.
TruelJan 24, 2025
9/10 SuperbGood location, clean
FernandaDec 20, 2024
9/10 I will only come back to stay if Miguel is employed there, and I’ll come directly to the hotel instead of using a thirdThe service from Miguel. He is the reason I would come back, and him alone. He made me feel welcome, and was the first staff member to not only ask was I greeted, but made it his point to see that I felt at home.
AaronFeb 11, 2025
9/10 SuperbAlmost everything was perfect
JudahDec 8, 2024
8/10 Comfortable and great location but a few shortcomings. Will think hard about whether to re-book.Bed was comfortable. Room quite spacious and quiet.
JeanDec 3, 2024
8/10 It goodLocation was great, staff very friendly
BenjaminJan 30, 2025
9/10 Superb
SimeonMar 23, 2025
10/10 Definitely coming back!!The property was decorated for the holidays and was so festive. Although it was very busy, check in was very fast. The staff at the lobby bar were very friendly and efficient. The food and drinks were excellent . Lastly - the BED was absolutely the most comfortable!!
JamesDec 15, 2024
9/10 Very nice hotelIt was a nice and clean hotel, staff were lovely and the room was very comfortable. The location was perfect for us. Close to everything, but not loud or noisy.
JaylanDec 1, 2024
8/10 Overall good and within walking distance to the downtownThe hotel overall needs to be updated but the room was spacious and clean, good location
ZdenaJan 26, 2025
7/10 GoodStaff and location. Lobby is nice.
TracyJan 16, 2025
10/10 FabulousI love the hotel, the rooms could use an update but the location, staff are awesome and the lobby and restaurant are great!!!
JoanJan 5, 2025
8/10 Love the location, the drinks and the food are very good.The Lobby and the bar was exceptional. Great staff.
RobinJan 3, 2025
10/10 Comfortable and exquisite decorBeds are incredibly comfortable and the rooms were beautiful.
JenniferFeb 11, 2025
10/10 This was by far one of the best experiences I’ve had with a hotel. They were helpful and polite. I will definitely be re
JateerahJan 19, 2025
9/10 Superb
MaryJan 2, 2025
5/10 It was joyfulComfortable
SimmonsJan 1, 2025
10/10 ExceptionalLocation and pet friendly
MadduxJan 28, 2025
10/10 ExceptionalLocation
RobertJan 2, 2025
10/10 Sixth visit. 😎
EdwinJan 13, 2025
10/10 Exceptional
OlexanderJan 23, 2025
10/10 Exceptional
PeterJan 23, 2025
10/10 Beautiful, classy Sofitel! Wonderful staff!Awesome stay as usual! Classy , beautiful and comfortable.Ivan is the best as a concierge!!Everyone is very accommodating. Very comfortable mattress and pillows.
WestchestermomNov 24, 2024
10/10 Exceptional
AdrienneJan 16, 2025
10/10 Can’t wait to return!Great location, clean, close to restaurants and shopping. Valet staff experience fantastic and very friendly! Hotel staff couldn’t do enough for you!
TinaNov 17, 2024
10/10 Exceptional
MaryJan 14, 2025
9/10 Superb
ChristopherNov 12, 2024
10/10 Exceptional
AnastasiaJan 10, 2025
10/10 Exceptional
ChristineDec 20, 2024
10/10 Exceptional
ChristineDec 20, 2024
10/10 Exceptional
DonaldDec 16, 2024
10/10 Exceptional
SidonDec 8, 2024
8/10 Very good
JudyFeb 1, 2025
10/10 Exceptional
EllenDec 1, 2024
10/10 Exceptional
ReubenNov 27, 2024
10/10 Exceptional
LoriNov 6, 2024
8/10 Very good
AleemJan 3, 2025
8/10 Very good
DebbieNov 29, 2024
9/10 Perfect
JohnJan 13, 2025
9/10 Superb
EleniMar 5, 2025
9/10 Superb
DebbieMar 5, 2025
9/10 Superb
DoniqueMar 3, 2025
9/10 Superb
RobertFeb 19, 2025
9/10 Superb
HannahFeb 15, 2025
9/10 Superb
DebbieFeb 13, 2025
9/10 Superb
JaymeJan 28, 2025
10/10 Exceptional
DanielNov 28, 2024
10/10 Exceptional
JamesOct 17, 2024
8/10 Very good
AdamNov 28, 2024
8/10 Very good
AlyssaNov 23, 2024
9/10 Superb
TarifJan 6, 2025
9/10 Superb
AdamDec 26, 2024
1/10 Bad
ShannonFeb 16, 2025
9/10 Superb
KilleenDec 15, 2024
9/10 Superb
AntonDec 4, 2024
7/10 Good
RobertNov 11, 2024