8/10 Standard stay with standard amenities, but no complaints!I was here for two nights for a conference located in the Philadelphia/Marriott Convention Center. The conference block room rates were competitive and slightly cheaper in comparison to other local hotels at $234 a night. Front desk staff made check in and check out very easy. When I called and ask for a late check out by 90 mins I was denied. However, after politely inquiring in person downstairs this was no issue.
I stayed in a standard king sized bed room that had a desk, sitting chair, fridge, TV on the 8th floor. On my floor there was a laundry room that had a microwave if you needed it. The space was clean and I had plenty of linens. I realized that my room didn't have a TV remote later Saturday evening and someone delivered it to me within 30 mins of requesting. Beds were comfortable enough and I slept soundly through the night. A bonus is that the walls at NOT thin so I didn't hear my neighbors.
I have no complaints about my stay and would return again. The true advantage of this location is that it is of course connected to the convention center, but also literally across the street from Reading Terminal and very close to a variety of great restaurants.
Parking here with valet when all is accounted for is $80 essentially per day. You can pay less at the Convention Center garage across the street, but the cheapest is a small open lot I stumbled upon at 13th street behind the hotel that was $50 per 24 hours. You can literally take the 13th street entrance out of the hotel and cross the street immediately to your car. It could not have been more convenient!
In summary Phildelphia Marriott Downtown provided me a comfortable standard hotel experience with pleasant customer service. I would stay here again.
megawilsonMar 17, 2025
4/10 Hit or MissWhat does it mean to be a returning Marriott Bonvoy guest?
Well it means for a three day stay you get a room next to the elevator shaft.
You get a room with no view other than hotel walls.
You get a room on a lower floor than anyone else in your group attending an event staged at the hotel.
You get FREE INTERNET that will not connect without paying $4 per day to upgrade service.
You also get MARRIOTT BONVOY TV. Do not get too engrossed in watching something as whichever channel you choose the picture will freeze and pixelate and then jump ahead.
Making up the room can be uneven as by 4:30 it was necessary to chase housekeeping to service the room.
Regardless of which part of the hotel your room is the water in the bathroom will be either cold or scalding hot. There is no middle ground! Don't expect to take a shower other than cold water or you'll be a cooked lobster.
Parking is Valet at around $60 per day with tax. We on stopping said we are valet parking for three nights and the attendant brought us a luggage cart and helped unload the car. A friend on arriving for the same event said he didn't want valet parking and there was an argument with his being told he couldn't park for a few minutes to unload and check-in. This was resolved by a second attendant who then said a luggage cart couldn't be used as it was hotel property? Very uneven.
On a positive side the room had many reachable power outlets and USB ports.
It has a safe, refrigerator, iron and ironing board. The bed was comfortable except that the headboard was next to the elevator shaft.
There are many hotels in center city and the only reason to be at this one is if the event you are attending is held here.
U8249THbrianbFeb 24, 2025
8/10 Large, busy, but saved by an outstanding staffThe location of the Downtown Marriott might demand you consider it, you should weigh its size (enormous) and the cost, especially if you're driving and want to park at the hotel. There's not much you can do about the hotel's enormous footprint, and there are some parking options that you can explore ahead of time. The main plus of the hotel is the staff. Most of them were extremely helpful and two, Latoya and Maurice, went out of their way to make sure that the issue I encountered was solved quickly and to my satisfaction. They changed what would have been a horrible stay (if indeed I had stayed) into a very positive experience. Rooms are comfortably in size and housekeeping is amazing. I went to school and worked in Philly, so returning to the city is filled with a fair amount of experience, and I always enjoy returning. The aforementioned front desk folks' willingness to listen and address my concern would be the reason to consider staying here again.
ProfessorCharlesMar 10, 2025
3/10 Overpriced, broken elevators, perfumy smells- great staffThe staff was great. From the very friendly, charming, helpful lady to the waitress at breakfast: every Marriot dstaff member we interacted with was a treat.
DavidMar 24, 2025
8/10 OK hotel in middle of townI would rate this hotel between a three and a four....and choose to list it as a four. Reasonable, good location, good staff, rooms are clean. Was there for a meeting that involved approximately 500 to 600 people? The elevators are a bit slow...not sure all were working. And with this large crowd coming in on Thursday night and Friday morning, when I checked in on Thursday at about 6:30 PM, about six of us were ready to check in, and one person to deal with us all. So, a number of us walked around to the area for the "special" guests (I forget the name used for these people), and we checked in there. Seemed quite odd that knowing these numbers were coming in for OUR group (not counting others) the check-in area was staffed so meagerly. I will stay here again if I have to (e.g., a meeting being held for a large group on the fourth and fifth floor, but otherwise, I am most likely to look elsewhere.
V-WilhelmFeb 24, 2025
9/10 Excellent!Everything went very well. Location was one block-easy walking distance-to the Convention Center. The room was very nice, clean and comfortable. All the staff we had dealings with were pleasant, helpful and knowledgeable. There was a cafe with sandwiches, snacks and breakfast on site. We did not time to use the restaurant. My only complaint and it really not a complaint is that is was extremely busy which was understandable with all going on. I would definitely stay there again and would recommend it.
MarieMar 7, 2025
9/10 Overall, my stay was comfortable, convenient, and enjoyable, with a perfect location and great service.The location was absolutely perfect, and the overall hotel stay was incredible. The room was very comfortable, and the bed provided a great nightās sleep, though I do wish I had brought my own pillow. The valet service made it much easier to get to our room upon arrival, which was a big help. Additionally, having food delivered to the hotel was a breeze, adding to the convenience of our stay. Overall, Iām very happy with the experience and would highly recommend it.
HeatherDec 31, 2024
2/10 Very poorA great location; connects to the train station, right next to Reading Terminal and so many great places to go
BenjaminJan 10, 2025
1/10 My stay was disappointing due to unprofessional staff behavior and poor service.The bed was the best part of my stayāextremely comfortable and provided a great nightās sleep.
RuqiahJan 18, 2025
8/10 Very good
AnastaciaDec 19, 2024
7/10 Hotel in a good area of Phillyroom was big- i imagine cause it was for disables, a bit cold as A/C was not really working, anyway blanket were good.
Location was central and lovely.
HolidayJan 30, 2025
10/10 I will be back.This was a mom and daughters trip. Our first time staying in a hotel like this. I usually go for a cost effective facilitydue to it being just an overnight stay. Staff and facilities (hi Blessings and Kevin) are excellent. My name on the tv screen welcoming and sending me home was a very nice touch. For the reason we were there i would stay again. This will be my go to hotel when we cone to Philly.
KimFeb 25, 2025
6/10 Overpriced!Came to see the Philly Flower Show. Canāt beat the location. The high daily rate goes up for the week. We were disappointed overall. We ordered dinner in. We had two dinners, but only one set of plastic ware was provided. I called the front desk, and they promised to send up another set. Fifteen minutes later and No plastic ware. I finally used my wifeās utensils.
The tv had a habit of freezing up. For the money we spent, I donāt feel that we got our moneyās worth.
ChrisW948Mar 5, 2025
7/10 Typical conference hotel - great if your at the conference!Good Room and handy location. Stayed for nearly a week, and got out and about in the city.
BrianApr 1, 2025
5/10 Location is great. Service not so much.Great location for the Flower Show.
ChrisMar 6, 2025
7/10 Beautiful Hotel but TV and AC were lacking.
DavidJan 12, 2025
6/10 Staff never available. Phones ran and ran. Also valet was too much. They stated to call 30 mins before check and I did bThe rooms were great, clean comfortable beds
TiaireMar 10, 2025
2/10 Only if you have toGreat pool and fitness room.
LucyJan 8, 2025
6/10 It was open during the parade so Iāll give them that, just more expensive than it should have been and wish the bathroomGood location, has a nice bar and restaurant downstairs.
ShaneFeb 16, 2025
9/10 I'd give this Marriot a 99 out of 100.The kind, helpful staff were able to answer/solve any question or problem.
KathleenMar 6, 2025
9/10 A short but comfortable stay. Location is perfectCentrally located close to everything - Market across the road.
Extra high ceilings in the room have a huge sense of space and grandeur. Friendly reception staff
Hotel lobby bar served amazing drinks
MicheleJan 1, 2025
10/10 Awesome staff desk values everyoneStaff pleasant and professional Kevin was awesome showing us to our room and showing avail facilities.
RonaldFeb 9, 2025
10/10 Convenient location, comfortable, room was nice. Friendly room service, sweet lady on the 9th floor.Clean, Convenient to Wanamaker building where wedding was held.
DavidJan 19, 2025
4/10 Wishing my experience was better.Good location
CristinaFeb 6, 2025
9/10 Great place to stay. Have everything you need. Most importantly, Friendly/courteous staff.Very nice. Great facilities and restaurants
Great location.
DanielMar 10, 2025
6/10 Pleasant
KathleenFeb 21, 2025
10/10 Really enjoyed our stay!Great location! Steps away from Reading Terminal Market. Very clean! Staff is wonderful! Really enjoyed our stay!
KaronMar 14, 2025
7/10 Hotel has a great location, staff is friendly, facilities are showing age, price is high for what you get.Internet Search
AndrewMar 19, 2025
10/10 ExceptionalI loved the room and the ambiance of the hotel
AleyiaFeb 16, 2025
9/10 SuperbI love the lobby bar. Great location. Nice little sundry store with good to go food ā¦the staff is so nice.
LisaFeb 23, 2025
10/10 Trusty Marriott stay - great experienceFab location - big rooms - comfy beds - quiet overnight
CharlotteFeb 26, 2025
9/10 Very good.I didn't have breakfast at the hotel.but location was great and very convenient. š
CarolinaMar 25, 2025
7/10 Successful TripLocation: Always love having the Reading Terminal Market as a neighbor.
ShelleyFeb 13, 2025
8/10 Met our needsConvenient location
JackFeb 11, 2025
8/10 It wasnāt badThe room was big
AngelicFeb 17, 2025
8/10 Very good
VincentFeb 24, 2025
8/10 Very goodComfy beds!
SofieMar 10, 2025
9/10 SuperbLocation
MarciaFeb 16, 2025
10/10 Exceptional
ChristinaMar 28, 2025
10/10 Exceptional
NichelleMar 17, 2025
10/10 Exceptional
DeniseMar 14, 2025
10/10 Exceptional
AnthonyMar 13, 2025
10/10 Exceptional
JulianMar 10, 2025
10/10 Exceptional
GallasFeb 17, 2025
10/10 Exceptional
JamieFeb 11, 2025
8/10 Very good
DarrinApr 4, 2025
8/10 Very good
MatthewMar 14, 2025
8/10 Very good
JohnFeb 23, 2025
6/10 Pleasant
WilliamMar 7, 2025
5/10 Passable
TearquoyaFeb 16, 2025
9/10 Superb
DelorisApr 14, 2025
9/10 Superb
MaryApr 10, 2025
9/10 Superb
ThomasMar 1, 2025
9/10 Superb
AmandaFeb 17, 2025
9/10 Superb
JaidenFeb 15, 2025
9/10 Superb
LauraFeb 10, 2025
7/10 Good
ThomasMar 31, 2025
7/10 Good
RileyFeb 13, 2025
8/10 Century, located steps from the convention center value for moneyIt was centrally located to the convention center, and the Reading market was steps away
SharonNov 15, 2024
8/10 Large central hotel ideal for walking to attractiondGood central location for attractions, museums and local restaurants
MichaelJan 4, 2025
8/10 Would stay againCenter of the city and close to many popular attractions
KristenNov 18, 2024
6/10 It was nice but had its inconveniencesItās clean and staff is helpful.
DyeDec 30, 2024
8/10 AverageClean, nice facility. Had some great amenities.
BridgitJan 14, 2025
7/10 GoodReally nice hotel right next to reading terminal market.
DulceJan 11, 2025
9/10 SuperbThe location is perfect because it just next to the main street of Philly, City Hall and Reading Market. And the room is big enough for four people to live in.
MayJan 4, 2025
10/10 It was a quick Birthday trip & Iām Glad to have been able to attend this establishment.It felt like a resort. Everything was there. Food,fun & entertainment.
DwayneJan 20, 2025
10/10 Perfect for a night out in PhillyThe location was perfect for what I was in town for - it was right across the street from where my Christmas party was to be held
LisaDec 19, 2024
4/10 DisappointingConvenient location.
RomaniesJan 28, 2025
10/10 ExceptionalGreat stay, great staff
BrandyDec 17, 2024
10/10 loved everything about itclean and super nice , great staff , quick checkout
JoshJan 2, 2025
8/10 Great location, nice hotel, staff was friendly . I would stay again.Great location and great amenities
AnonymousJan 24, 2025
8/10 Very goodFitness center. Just found out they now have a Bowling Alley inside.
PattersonDec 2, 2024
7/10 Very nine and relaxing. Being next to the reading market was amazing!Beds were extremely comfortable
SignoreJan 25, 2025
5/10 Passable
NealJan 3, 2025
9/10 ConvenientLocation
ChristineNov 19, 2024
1/10 BadI liked the pool
MeriyahDec 16, 2024
10/10 Very enjoyable timeClean, location
IvettaDec 16, 2024
9/10 A High Style City Viewroom was Nice and a Great View
NicoleDec 23, 2024
5/10 It wasnāt what I expectedDid not stay for breakfast
RachitaJan 3, 2025
1/10 Donāt go to this hotelNothing
VarsavskyDec 10, 2024
10/10 I loved the hotelGreat
NatashaNov 21, 2024
10/10 ExceptionalGreat location
BernadetteJan 2, 2025
10/10 Exceptional
FilipaJan 9, 2025
10/10 Exceptional
MelissaDec 30, 2024
10/10 Exceptional
HallDec 23, 2024
10/10 Exceptional
KimberlyDec 16, 2024
10/10 Exceptional
MitcheldDec 9, 2024
10/10 Exceptional
TheresaDec 1, 2024
10/10 Exceptional
BondNov 18, 2024
8/10 Very good
JohnJan 17, 2025
8/10 Very good
DulceDec 31, 2024
8/10 Very good
ToniDec 16, 2024
8/10 Very good
MagnusDec 15, 2024
8/10 Very good
BobDec 14, 2024
8/10 Very good
SteveDec 11, 2024
8/10 Very good
TerryDec 9, 2024
6/10 Pleasant
KarenDec 31, 2024
9/10 Superb
GiancarloDec 18, 2024
7/10 Good
MostafaJan 4, 2025
1/10 Bad
ChariseDec 2, 2024