bruiseviolet36
None · August 20258/10
I stayed at Somerset Sukhumvit Thonglor Bangkok for a very brief two-night stay with my parents. As a group of three adults, it was important to me that we find a spacious two-bedroom, two-bathroom re...I stayed at Somerset Sukhumvit Thonglor Bangkok for a very brief two-night stay with my parents. As a group of three adults, it was important to me that we find a spacious two-bedroom, two-bathroom residence in a central Bangkok location, and Somerset Sukhumvit Thonglor Bangkok fulfilled that requirement perfectly.
The hotel's 2-bedroom Executive serviced apartment had indeed been recently refurbished, as displayed on their website - and within that 85 sqm space, it was generously proportioned enough that we could all fit in comfortably, with room to spare. I also appreciated that the ceilings in the apartment were high and that the apartment - particularly the bathrooms - were very well lit, with no changes of level throughout the residence, which meant that it was much safer for my elderly parents to move around in without falling or tripping. We also loved the large storage room close to the entrance, where you could put suitcases, shoes, shopping bags, etc. - that was such a great addition, and props to the architects/interior designers for including that!
The property itself is in a really good location in Thonglor, with immediate access to surrounding restaurants, cafés, and spas (Bon Marché across the road - if you have nerves of steel to brave the pedestrian crossing - is a great place to shop for groceries, pharmaceutical items, and clothes). It was also quite easy to get a Grab car, which was an enormous relief. It isn't super close to the BTS, but the hotel does have a tuk-tuk service, which drops guests off and picks them up from Thonglor BTS station.
I'd also like to highlight how lovely and friendly Khun May at reception was: she gave us the warmest smile during check-in and check-out, and never failed to be helpful when it came to helping us make restaurant reservations. The other reception staff were similarly helpful - at one point, one member of staff helped me follow up with a Bangkok bakery about enabling their orders on Grab - and they would always greet us when my family and I walked through the lobby. I'd also like to extend my thanks to the hotel for giving us a late checkout up until 3pm, which was an enormous help.
Although we were largely satisfied with our stay at Somerset Sukhumvit Thonglor Bangkok, there were a few details where I felt the property needed to improve upon - and where more thought/initiative could have been taken:
- The lifts were rather slow, and the numbers on the buttons in the lift were the same colour as the metallic background of the buttons, making the floor numbers extremely difficult to see in the low, gloomy light of the lift. The numbers need to be outlined in a different colour, such as black.
- The hallway leading to our apartment on floor 24 felt too dim, particularly at night. It was also quite airless in the hallway and not air-conditioned enough.
- There was something wrong with the master bathroom's shower thermostat of Apartment 2403: it would often fluctuate between cold and hot temperatures, and even the slightest accidental 'knock' of the temperature setting would shift the shower temperature to extremes of hot or cold.
- The kitchen of the serviced apartment isn't designed very thoughtfully: there is no oven, and the only plug point around the kitchen counter is in the far corner close to the sink, making it difficult to plug a kettle or a toaster in.
- The cupboard in the master bedroom of the apartment was surprisingly narrow. I didn't feel that there was enough storage space for two people to hang up their clothes and store their belongings.
- There was no explanation as to where the button to switch on the stovetop's extractor fan was. My mother placed a call to Guest Services to ask for help, and after the first member of staff went to look for further assistance due to linguistic difficulties, this was never followed up on by another staff member. By the time we left, we still didn't know how to switch on the extractor fan.
- There was constantly a strange and slightly unpleasant acrid smell in the master bathroom of the apartment - which I suspect might have come from the Toto toilet, if it has an ozone/deodorising function.
These flaws aside, I would still strongly consider returning to Somerset Sukhumvit Thonglor Bangkok for another stay in the future, particularly when travelling with my family. The location is excellent, and if you want a reliable hotel that can provide a comfortable, sophisticated serviced apartment at a relatively reasonable price point (particularly a nice two-bedroom unit, which can be tricky to find in Bangkok), Somerset Sukhumvit Thonglor Bangkok can definitely deliver.Show More
