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Comfort Inn The Pointe

1 Prospect Pointe, Niagara Falls

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Good

4934 reviews

8/10

Experience the Wonders of Niagara Falls
Located at the entrance of Niagara Falls State Park, Comfort Inn The Pointe offers a unique experience where you can feel the mist of the falls. Explore nearby attractions like the Aquarium of Niagara and Maid of the Mist, all within walking distance.
Convenient Location and Amenities
With the Conference Center and Fashion Outlets nearby, the hotel is perfect for both leisure and business travelers. Enjoy a complimentary hot breakfast before starting your day and stay connected with free high-speed Internet in every room.
Comfortable Rooms with Spectacular Views
Relax in beautifully appointed rooms equipped with modern amenities like HD TVs and coffee makers. Some rooms even offer breathtaking views of the Niagara Falls rapids. Special rates are available for AAA and AARP members.
Book your stay at Comfort Inn The Pointe and make unforgettable memories at Niagara Falls.

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

Jun 2nd – 3rd 2026

1 Room, 2 Travellers

4934 reviews

GloriaSue

Couple · November 2025

8/10

Location! A short walk to the falls. Paid parking on site. The hotel is a little dated but nice. The bed was comfortable which is saying a lot because I rarely have a decent sleep when on vacation. B...Location! A short walk to the falls. Paid parking on site. The hotel is a little dated but nice. The bed was comfortable which is saying a lot because I rarely have a decent sleep when on vacation. Brewery on site which had delicious food and friendly service. My room was on the top floor and the couple across the hallway were able to see the fireworks from their room. I could see the river which was very nice. Comfortable chair and foot rest so I could sit and watch the river. Nice size room. Fridge and microwave. Shops and restaurants within walking distance. Would definitely stay again.Show More

davidsE2301CT

Couples · October 2025

4/10

Checked in 2hours early, quick and easy. Amenities fine: hair dryer, refrigerator, microwave. The big complaint is that the wall to the adjoining room seemed to be made of paper. The adjoining door is...Checked in 2hours early, quick and easy. Amenities fine: hair dryer, refrigerator, microwave. The big complaint is that the wall to the adjoining room seemed to be made of paper. The adjoining door is pretty light as well. We could hear our neighbor talking on the phone at 9pm as well as the person she was talking to on speaker. The party next door started a couple hours later. Impossible for us to sleep. We called down to the front desk around midnight. They called the neighbor and it got quieter for a bit…until more people arrived. We finally got to sleep about 4:30am. Complained again in the morning (afternoon actually by the time we woke up), and they said they would address it. Asked to change rooms but none available. Second night it was quiet UNTIL 2am when they came back to their room. We called down once at 3 and the noise stopped. If this is how Comfort Inn builds their properties, I can say with surety that I won’t be staying in one again, ever.Show More

diegof579

Family · October 2025

2/10

My stay at Comfort Inn The Pointe has been extremely disappointing and frankly unacceptable. We have gone four consecutive days without housekeeping service in our room, despite being checked in. We ...My stay at Comfort Inn The Pointe has been extremely disappointing and frankly unacceptable. We have gone four consecutive days without housekeeping service in our room, despite being checked in. We have requested fresh towels and other essential supplies on multiple occasions, but these requests have been completely ignored by the staff. Furthermore, the gym has been unusable for four days due to a lack of towels and, more critically, no drinking water for guests, even though this was reported twice. A hotel of this caliber cannot afford to fail on basic standards of hygiene and comfort. The lack of responsiveness and neglect of basic maintenance are an embarrassment to the Comfort Inn brand. I do not recommend this hotel and urge an immediate review of its management.Show More

645aishus

Family · October 2025

2/10

It was one of the worst places I have ever stayed . Other than the location, noting is worth it . Our room was very unclean and the toilet was not cleaned , no curtains in the bathroom . The toilet wa...It was one of the worst places I have ever stayed . Other than the location, noting is worth it . Our room was very unclean and the toilet was not cleaned , no curtains in the bathroom . The toilet was not cleaned . When I went to the front desk for complaining . They did do anything . She said she didn't have any other room , no maintenance is there too. And if she has to come and clean all have to go out of the room which was bad at 11pm . Also, there were no disinfect wipes when I asked them. They just said I have to give u cloth and u can clean in yourself . I have stayed in econo Lodge Hotel once, which was way way better than this . The place is old . Carpets wear tone, chair was worn. If you can pay a little extra and stay in another place it's better . Attached are pictures.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Private check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Internet

Free wired internet

Internet access

Transport & Parking

Self parking (surcharge)

Covered parking

Secured parking

hygiene

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Food delivered to guest room

Games, Entertainment & Media

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Invoice provided

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

24-hour security

Security alarm

Key card access

Additional Amenities

Shopping on site

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Comfort Inn The Pointe doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Comfort Inn The Pointe's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Comfort Inn The Pointe

Good

4934 reviews

Show More

Popular Amenities

Choose rooms

Jun 2nd – 3rd 2026

1 Room, 2 Travellers

4934 reviews

GloriaSue

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

davidsE2301CT

4/10

diegof579

2/10

645aishus

2/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Safety & Security

Additional Amenities

Show More

House rules

FAQ

4934 reviews

GloriaSue

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

davidsE2301CT

4/10

8/10

8/10