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Element by Westin Vancouver Metrotown

5988 Willingdon Avenue, Burnaby

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Good

343 reviews

8.9/10

Luxurious Amenities and Convenient Location
Element Vancouver Metrotown offers a luxurious stay with an indoor pool and full kitchens in each room, just minutes away from a premier shopping center. Enjoy the convenience of free WiFi, flat-screen TVs, and a complimentary breakfast at the RISE buffet area.
Relaxation and Recreation Options
Unwind in the bright, open rooms featuring a work desk, sofa seating, and modern bathrooms with free toiletries. Take advantage of outdoor seating on the rooftop, a fitness center, and self-serve laundry services during your stay.
Explore Nearby Attractions
With Central Park a short walk away and Deer Lake Park a quick drive from the hotel, guests can easily access popular outdoor destinations. Plus, the hotel's proximity to Vancouver City Center and the airport make travel hassle-free. Book your stay now for a memorable experience!

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

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May 4th – 5th 2026

1 Room, 2 Travellers

8.9

343 reviews

mercibonbon

Solo Travel · October 2025

6/10

I stayed at Element for one week and this was my 6th stay. My experience has gone from good (back in 2018) to average to barely ok this time. I have stayed in all room types in the past visits, from...I stayed at Element for one week and this was my 6th stay. My experience has gone from good (back in 2018) to average to barely ok this time. I have stayed in all room types in the past visits, from suites to double queen beds to one king bed. This time I stayed in the studio king (Room XX12) which is the type I used to book when I’m travelling alone. I requested high floor because the hotel is facing Kingsway where, from time to time, police cars and fire engines will pass through in the middle of the night. Wear earplugs if you do not want to be awakened by the sirens at night (it happened every night during my stay, what went wrong in Vancouver?! I felt sorry for the residents living along Kingsway!) Or choose those rooms where they are not facing the main road. ( I think the double room and one of the suites are quieter) I know this kind of outside noise cannot be controlled and it is not fair to complain the hotel, but for travellers like me who flew in long-haul would definitely want a good rest and this is just annoying. Apart from the outside noise, I found that the early morning noise from the corridor also very disturbing. Starting from around 5:30am everyday, I could hear the nearby doors opened and closed very loudly several times. I wondered if it is the hotel staff routine schedule in the linen room or some weird guests. I had encountered similar experience when I stayed here one year ago, but this time is even worse. I noticed the hotel has partially renovated the common area after my last visit, why didn’t they improve the sound proof and change the door locks, especially the ones the staff would use frequently? Another issue is the overall cleanliness of the room. I found stain on the bathroom walls, smell from the toilet, and dust on the bedside tables. Also, the housekeeping knocked on my door at 9:45am to do housekeeping?! Ok I forgot to put up the ‘do not disturb’ magnet on the door….. all the disruptions from midnight to early morning hardly provided me with a comfortable environment to rest.Show More

Lee Reach

Family With Children · November 2025

10/10

I like the location and the surrounding area, it's close to the metro system and shopping mall. Also some supermarkets and restaurants nearby so I don't have to worry about where to bring my family. W...I like the location and the surrounding area, it's close to the metro system and shopping mall. Also some supermarkets and restaurants nearby so I don't have to worry about where to bring my family. Would definitely come back again for this convenient spot. Room facilities are new and clean, equipments are well-maintained and the beds are comfy. Staffs were all very friendly, they helped us stored our luggages for a few days when we were away to other cities. Small vending area at the lobby can save your night when you're hungry but don't want to go out.Show More

Janet

Couple · October 2025

9/10

The facilities were spotlessly clean. The room was spacious and the bed was very comfortable with large soft pillows. All the staff were friendly, cheerful and helpful. It was the perfect location f...The facilities were spotlessly clean. The room was spacious and the bed was very comfortable with large soft pillows. All the staff were friendly, cheerful and helpful. It was the perfect location for us to attend our grandson’s soccer games and have Thanksgiving dinner with family in Vancouver. We appreciated the delicious breakfast being included in the price. Overall, a wonderful experience. We would definitely stay here again.Show More

Couple · October 2025

9/10

We enjoyed the view. The bed was comfortable. We enjoyed the quiet and the fact that we were close to other guests whom we traveled with. The smoothies were great. The reception common area was ni...We enjoyed the view. The bed was comfortable. We enjoyed the quiet and the fact that we were close to other guests whom we traveled with. The smoothies were great. The reception common area was nice as we entertained guests in the common area while they visited. We enjoyed the corner room.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

Pet bowls

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Salt-water pool

Access to nearby indoor pool

Pool sun loungers

Restaurant & Bars

Restaurant

Mobile app for room service

Snack bar/deli

Vegetarian menu options available

Spa

Hot tub/Jacuzzi

Sauna

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

BBQ facilities

Swimming nearby

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Key card access

Additional Amenities

Shopping on site

Bicycle-friendly property

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Element by Westin Vancouver Metrotown doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Element by Westin Vancouver Metrotown's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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Element by Westin Vancouver Metrotown

Good

343 reviews

Show More

Popular Amenities

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

343 reviews

mercibonbon

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Lee Reach

10/10

Janet

9/10

9/10

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hygiene

Fitness & Gym

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Cleaning Services

Business & Work

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Additional Amenities

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FAQ

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6/10

6/10