7/10 Good hotel, inconvenient EV charging.Comfortable and clean.
LucioJan 30, 2025
10/10 Would definitely stay again!Staff went over and beyond. Breakfast was exceptionally good with a pancake maker.Great location directly across from skytrain and beside Metrotown mall. Hotel supplied ear plugs, first I've ever seen. Comfortable beds, even had a swimming pool!. Front door locked so felt extra safe.
TanyaDec 24, 2024
10/10 ComfortableI liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment. I have a lot of dietary restrictions and I still had a lot of breakfast options. Staff were so happy and the beds/pillows were some of the most comfortable I’ve had in a hotel.
TeneilleJan 6, 2025
9/10 Loved it! Way better than expectedA couple of great things: the breakfast was good and solid. Good coffee, nice hot choices, and so clean.
The room was excellent. Great pillows, and a fantastic shower. Thanks
EdwardFeb 18, 2025
9/10 Wonderful!The staff were excellent, first of all. Each was a friendly and welcoming as the last!
The room was lovely and clean.
ErinFeb 26, 2025
10/10 ExceptionalFrom the airport it is easy to get to the hotel using the skytrain. Take the train from the airport to waterfront and then get on the Expo line and it will take you right to the hotel at Metrotown. The hotel is right across the street from the skytrain stop. The hotel uses secure access only so safety is priority. A view of the mountains near by. Lots of shopping right around the hotel. This was my first time staying at Metrotown. I would do it again. I cannot comment on the internet or the breakfast available as I didn't use them. There is an exercise room too! Highly recommend.
PcDec 15, 2024
10/10 I am enjoying without any issues when ever you ask you get fast the service is very good above expectedIt is very accessible for malls train stations and the cleaness of the property and the customer service
MohammedFeb 11, 2025
10/10 Completely satisfied-fabulous people 😁The staff were absolutely amazing, always kind, great big awesome smiles… the cleaning people did an amazing job every day, excellent, excellent people
DaveFeb 12, 2025
10/10 Best stay for a weekend awayIt was next to the train station so it was perfect, 15/20 min from downtown. We went for the Taylor swift concert and they made quizzes, there were friendship bracelets, they gave us water bottles with the dates of Taylor’s concerts, it was amazing! The breakfast was really good to
JazminDec 11, 2024
10/10 Quiet large rooms near Central Park for walksLocated close to eateries, shopping, and Central Park, this hotel is quiet, newly renovated and serves protein loaded breakfast
IsabellaJan 28, 2025
10/10 Excellent!!! Nothing to say at all. Location? Superb!! Staff?? Very nice and friendly especially Murel, Nicole and theIt was awesome!!! Excellent!!!
EscletoFeb 3, 2025
7/10 Convenient & comfortableThis is a basic hotel that ticks all
the boxes for a good sleep. It’s a little far out but the train services across the road are easy to navigate and a credit card will allow you access to train fares. If doing tours I would suggest staying downtown, but we commuted easily and quickly without paying downtown prices. Absolutely lovely staff and the Earls and Cactus Club restaurants a few minutes walk away easy & pleasant dining… actually a major shopping centre and restaurant district walking distance.
LuciaNov 17, 2024
10/10 It is great with that price! Comfortable, clean, roomy. Staff are nice.Perfect location, close to everything.
Quiet although it is close to the subway.
YuDec 24, 2024
8/10 Good Location, room for improvementLocation, attached to the mall and also walking distance to restaurants and other amenities.
Staff were very friendly and helpful.
The bed was comfortable and there was ample space in the room to work remotely.
LyndseyOct 24, 2024
6/10 PleasantThe room was next and clean.
And the shower water pressure was good.
TuyetOct 23, 2024
8/10 Great hotel! love staying hereGreat staff, great location! This is my go to hotel when I am in the area
DeniseDec 19, 2024
8/10 Very goodlocation was great plenty of everything
MichaelDec 20, 2024
8/10 Friendly staff, very clean and perfect location for my visit.Clean and great location
GregJan 27, 2025
9/10 Nice stay and will definitely stay there again.The hotel location was excellent as we stayed there many years ago, the staff were friendly, breakfast was good and could be better if more fruits could be provided. Staff at the restaurant were helpful.
Miu0303Oct 16, 2024
10/10 Professional staff friendly we also like the fact you have staff in the dining area who are deaf and they were veery effClean staff was professional
DarrenOct 16, 2024
10/10 Wonderful stay at a hotel that is conveniently located next to a mall and transit.The proximity to Pumpkins Go Dark and transit
SabrinaNov 21, 2024
10/10 So clean, comfortable and perfectly located!Breakfast was great and the breakfast staff were awesome!
ChristyNov 24, 2024
7/10 GoodGreat staff!!
RonNov 24, 2024
8/10 very satisfied with our stay. Breakfast was good.
KatJan 19, 2025
10/10 Exceptional
WaiFeb 20, 2025
9/10 Pleasant and comfortableLocation is handy
JillNov 2, 2024
8/10 GoodLocation
SameDec 9, 2024
10/10 Exceptional
ParminderFeb 5, 2025
8/10 Very good
MicheleFeb 26, 2025
9/10 Very pleasant stay with a great crewThey have such a nice team, starting with the crew in the morning on breakfast, a wonderful, inclusive team making every morning a goodhearted start. And also the room service was really appreciative, very kind and supportive. Room was always nicely made. Really positively surprised by Holiday Inn Express here. And the reception team was always helpful and in a great positive mood, it was a pleasure being recognized personally after two days already.
I also liked the pool for refreshing after a bit of sports.
RolandDec 16, 2024
10/10 This was a great location. The staff was very friendly and accommodating.Close to everything and transportation to everywhere.
CassandraDec 10, 2024
10/10 Excellent.I would just like to ensure that my deposit is refunded for booking my room.
But the people who work there were all very friendly and accommodating. One room didn't work for me because it was by the pool, so thw manager found another room for me. And it was very quiet.
EmilySep 25, 2024
10/10 Great staff and convenient locationThe staff were very professional and helpful. Our check-in and check-out experience was exceptional. We had some shopping to do and the location couldn’t be better to access Metro Town. The room was very clean and the service was excellent. I would highly recommend this hotel if you want to stay in the area.
LeahOct 1, 2024
8/10 Comfortable roomsClean and comfortable
SusanNov 20, 2024
10/10 ExceptionalIt was great 👍
BaekDec 23, 2024
10/10 Thank youBreakfast
AdaDec 16, 2024
4/10 Disappointing
ThuyDec 17, 2024
10/10 Exceptional
AhmadDec 26, 2024
10/10 Exceptional
MichelleDec 24, 2024
8/10 Very good
ThienJan 25, 2025
6/10 Pleasant
HeatherFeb 22, 2025
9/10 Superb
KevinMar 8, 2025
10/10 Exceptional
MikiDec 19, 2024
10/10 Exceptional
IvannaDec 16, 2024
10/10 Exceptional
ThomasDec 11, 2024
8/10 Very good
FanNov 21, 2024
7/10 Good
MichelleJan 15, 2025
8/10 Very good
RosalindOct 18, 2024
9/10 Superb
NitschkeNov 10, 2024
9/10 Superb
MariaOct 20, 2024
10/10 I recommend the hotel and would definitely book it againStaff very friendly. Thumbs up for the great inclusion of people with disabilities. Rooms are clean and the hotel is in an excellent location, right next to Metrotown mall. Breakfast is very good. Free water refils on each level.
FernandoAug 20, 2024
9/10 I will stay again.It was great. This hotel is rock solid and literally 1 min away from Metrotown and you don't have to go outside to get there. It is connected.
TimothyOct 2, 2024
10/10 Loved the room. Great locationLoved this property, very central, gorgeous big room, helpful staff, great shower and bedroom amenities.
free underground parking is perfect and very convenience
YanSep 10, 2024
9/10 Front desk staff very friendly and helpful.We had to leave before breakfast on both mornings so I can’t answer this question.
MargueriteSep 11, 2024
10/10 Highly recommend! Money is worth it for this hotel!Breakfast was great, as were the staff! We were in. A tricky situation and the staff went out of their way to help us!!!
TazminAug 4, 2024
7/10 GoodLocation was great, hotel was nice. Roof top pool was nice. All of the staff were very friendly and helpful.
AmandaAug 8, 2024
9/10 DecentVery friendly staff. Located conveniently
ElyseSep 3, 2024
10/10 Great location and value for moneyThe property was clean and well maintained, parking was abundant, easy to get around and the staff were very friendly.
AlessioAug 10, 2024
10/10 Excellent location!Great location. Clean facilities. Friendly staff.
SaraSep 2, 2024
10/10 Beyond our expectationsBed is big and soft, very comfy
Location is good, nearby skytrain
Breakfast is also a plus
Providing complimentary bottle water is really sweet
YuehjuOct 8, 2024
9/10 SuperbParking - although the parking lot entrance height, we were informed, was quite low, we were able to park our Jeep Wagoneer easily.
LenaAug 28, 2024
1/10 Everything I am wrote already to booking com and want my money back
AntonSep 23, 2024
1/10 The manager was very unprofessional. Hidden costs.
GregOct 7, 2024
5/10 Could have been more comfortableNot much
SandyOct 5, 2024
9/10 Very comfortable with an ideal locationLocation was ideal and the breakfast was very good. Friendly staff
StevenOct 8, 2024
10/10 Pleasant stayPeople who works in breakfast, the best! A lot of thanks!
HelenaAug 15, 2024
9/10 SuperbExcellent location, helpful staff
WaiAug 11, 2024
8/10 Very goodRooms were nice, clean, no smells and the breakfast was great.
GinaSep 28, 2024
8/10 Lovely experienceGreat breakfast, friendly helpful staff
JohnathanOct 1, 2024
8/10 Very goodClose to facilities
SuzanneSep 17, 2024
10/10 Exceptional
AbdullahOct 13, 2024
10/10 Exceptional
IrisOct 2, 2024
10/10 Exceptional
IrisOct 2, 2024
10/10 Exceptional
KristenSep 29, 2024
10/10 Exceptional
ShannonSep 9, 2024
10/10 Exceptional
SainiSep 6, 2024
10/10 Exceptional
LianneSep 2, 2024
10/10 Exceptional
JoshuaSep 1, 2024
10/10 Exceptional
AndreyAug 13, 2024
10/10 Exceptional
DavidAug 9, 2024
10/10 Exceptional
SharronAug 8, 2024
8/10 Very good
AndreaSep 10, 2024
8/10 Very good
BruceAug 30, 2024
8/10 Very good
MuhammadAug 18, 2024
8/10 Very good
ChiAug 12, 2024
9/10 Superb
YutaoOct 7, 2024
9/10 Superb
ChiaraOct 1, 2024
9/10 Superb
ChiaraOct 1, 2024
9/10 Superb
CheriAug 27, 2024
9/10 Superb
ZhuAug 18, 2024
7/10 Good
RoneelOct 12, 2024
8/10 Very good
HockAug 8, 2024
9/10 Superb
MohamedAug 11, 2024
9/10 Superb
SalmanAug 7, 2024
9/10 Superb
YvelynJul 30, 2024
7/10 Good
MarciaSep 9, 2024
3/10 Poor
CarolAug 17, 2024
1/10 Bad
GoenawanSep 17, 2024