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Pelicanstay in Burnaby Lake

5050 Sanders Street, Burnaby, British Columbia, V5H 1T1, Burnaby

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Recreational Amenities: Unwind by the outdoor pool, play tennis, or work out in the fitness center.
Home-like Comfort: Our guestrooms offer kitchens, separate sitting areas, and flat-screen TVs with Netflix.
Convenient Location: Close to Metropolis at Metrotown and other key attractions, Pelicanstay in Burnaby Lake is perfect for your stay.
Experience convenience and comfort at its best - book your stay at Pelicanstay now!

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Popular Amenities

Free WiFi

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

3.6

5 reviews

Edward

October 2019

4/10

I rarely leave a bad review, but will do my best to make sure no one else stays here. Though the basic amenities were ok; wifi, coffee, gym in building - customer service was very bad, and they charge...I rarely leave a bad review, but will do my best to make sure no one else stays here. Though the basic amenities were ok; wifi, coffee, gym in building - customer service was very bad, and they charged me much more (twice as much as hotels.com listed) which I am currently contesting. Got a number to text about checking in, that person then texted another person (the building manager) who had to go back and forth to find somewhere for me to park, and warned me 3 times about leaving things in my car (in the building's locked car park) because otherwise it would be broken in to. There was mould in the bathroom, a strange smell throughout, loose fittings, and generally my previous experience in Vancouver (staying on East Hastings Street) was more pleasant, despite its reputation. Do not use Pelicanstay - this experience has made me reconsider using hotels.com in future.Show More

douglas james

September 2019

6/10

The apartment is in a convenient location, big enough, great kitchen with the basics. didn't even try to use the sofa bed, looked uncomfortable & broken... My complaint is with the administration of ...The apartment is in a convenient location, big enough, great kitchen with the basics. didn't even try to use the sofa bed, looked uncomfortable & broken... My complaint is with the administration of pelican... $125 of hidden costs in the fine print of the hotels.com site. They sent a registration form x email, asking for copy of my passport & credit card info including the 3 digit code, which i refused to send as i had already paid for hotels.com... On check-in day i received another email asking for the info once again or the would not allow me to check-in. I just sent a foto off my passport... When i arrived to the apt rental office at the pre arranged time there was nobody there, phoned the office #, there person who answered want aware of my reservation but helped anyways...long story short, good apt, horrible managementShow More

Verified traveler

Family With Children · June 2019

2/10

I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used...I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used street were annoying surprises and frustrating to get back. Not to mention the requirement of a picture of my CC and id uploaded to an unsecure website which was mandatory for check in. I'm a global traveller, never have I been asked for photo of my CC after it was charged and approved first. FYI i refused to upload my CC and got away with it, but they wern't happy with me. The playpen I requested never showed and the futon was busted enough that it wasn't safe for my daughter. The cracked coffee pot (coffee not provided) was caked in wierd brown sludge in the filter basket and the scum and black ring on the shower curtain made me gag. They only offer 1 fob, so if your party has seperate errands it should be coordinated so everyone can get back in. I was working, hubby & daughter came for liesure, which is why I thought an apartment w/ kitchen would be nice. I liked the space and mainfloor access, though noisy a block off Kingsway, was convenient for travelling with work gear and a baby. But as I kept different hours I had to make sure hubby would be home to let me in when I was done. The noisy location, the missed playpen and busted futon I would have overlooked had they been a bit more friendly and helpful. They treated me like a truant and were rude and disorganised.Show More

Verified traveler

Family · February 2019

2/10

Property that I had been request that was no such thing as a help desk and no confirmation about check in and cleaning was okay but no replacement of any towell or Neptune everyday which was quite dis...Property that I had been request that was no such thing as a help desk and no confirmation about check in and cleaning was okay but no replacement of any towell or Neptune everyday which was quite disappointing..Show More

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Amenities

General

Smoke-free property

Accessibility

Wheelchair accessible parking

Wheelchair-accessible van parking

Internet

Free WiFi

Transport & Parking

Self parking (surcharge)

Fitness & Gym

Fitness facilities

Outdoor Activities

Garden