U9535ZKjamesb
Friends Getaway · October 202510/10
The Marriott Hollywood Beach hotel can best be described as a modest beach front hotel where five-star service is delivered. It is conveniently located less than 15-20 minutes from the airport (FLL), ...The Marriott Hollywood Beach hotel can best be described as a modest beach front hotel where five-star service is delivered. It is conveniently located less than 15-20 minutes from the airport (FLL), near several restaurants, and a quick uber ride to various supermarkets (Publix, Walmart), and casinos. As a group coordinator I decided to visit this property unannounced to get a true feel of the services offered at this hotel. During my stay I was given a tour of the property by a member of their sales team, Ms. Pilar Espinoza. Throughout my tour Mrs. Espinoza was very hospitable, and her character was one that anyone should be able to gravitate to. She was warm, professional, and very hospitable. Her guided tour included visits to several room types, ballroom areas, the restaurant, pool area, and beach area. One may say that a property can sell itself, but Ms. Espinoza’s ability to communicate with charm and laughter coupled with a very fair price point convinced me that this property is more than suitable for my group’s needs. Below is a breakdown of the various aspects of my group’s visit.
FRONT DESK: Upon check-in we were offered champagne, water, and snacks which are some of the amenities related to the resort fee. I was greeted by my last name, and as a Marriott Elite member I was informed of the various benefits offered due to my status.
OUTSIDE BAR/RESTAURANT: The outside bar/restaurant was a great place for our group’s meet and greet where we huddled around the bar with other guest with a Living room type feel with several TV’s. The staff was friendly throughout my stay, and the breakfast exceeded my expectations. I would recommend the Croissant French Toast, and for those who seek non-alcoholic drinks their Pina Coladas were better than average. I encountered one of the best server’s name KAT whose service was worthy of five stars.
POOL/BEACH: The pool size was more than sufficient for the hotel, and beach staff went well beyond by assisting us in securing an area for our Saturday Beach party. They prearranged our area by setting up numerous chairs and umbrellas for a group of over fifty (50) people. Kudos to Moe and the Beach staff for their assistance.
ROOMS: The rooms are what one should expect from a modest beach front property. Rooms were not too large, but well-appointed with a beachy style décor/feel. My oceanfront room provided an extra Living room area with a pullout sofa, and two balconies (one facing the beach/one coastal). The water pressure in the shower was very strong, and the temperature can be whatever you desire (cold to very hot). Please don’t let the room description fool you as most rooms have a coastal view of the ocean, and/or the water on the other side of the peninsula. Truly not a bad room in the building especially if you are on the mid to higher floors.
BANQUET HALL: Our Saturday evening banquet took place in Suite A. As a person from a big city who has ventured to several formal engagements this area is very deceptive. The detail of the room with its many moldings and soft neutral tones would have you believe that you were in a big city for a formal event, and not in a beach hotel. The space and décor are worthy for a wedding, and the staff that assisted us during our event did not disappoint (servers, bartender etc.). The Banquet Manger Mauricio was very attentive to our group needs prior to our arrival and all the way to the conclusion of our event.
THE HOTEL STAFF: This is where this modest hotel surpassed our expectations. I’ve stayed at several five-star hotels where the service did not coincide with their rating. On the flip side this property exemplifies how a modest hotel can distribute five-star service. Our group stay extended over four nights t that included the weekend, and members of my group experienced a family type atmosphere where everyone felt welcomed. The housekeeping staff were friendly, and everyone we encountered carried on as if their employment was not just a job, but a place where everyone is focused on you having a pleasant experience. A special thanks to Ms. Dacosta in mediating my pre-arrival group requests, and for keeping me updated with my group’s listing.
For the reasons stated above my group will revisit this hotel when the need arises in the Hollywood Florida area. Their hospitality has even convinced one of my attendees to switch his upcoming pre-cruise hotel to the Marriott Hollywood Beach hotel.Show More
