GENEVIEVE
Family · August 20256/10
This hotel is great on paper but it's missing something, apart from the 2 older staff members, none of the staff smile. Breakfast was served with everything paper, paper plates, paper cups, wood utens...This hotel is great on paper but it's missing something, apart from the 2 older staff members, none of the staff smile. Breakfast was served with everything paper, paper plates, paper cups, wood utensils, have you tried eating a bowl of cereal with a flat wooden spoon? Why am I eating breakfast for 3 mornings with disposable everything? No waffle station and instead a container of pancakes which they just put on the counter, nothing to keep them warm. Out of orange juice, they don't refill fruit or yogurt. They have 2 coffee both of which are dark roast...should have at least a light breakfast blend.
Pool is wonderful but 2 days of no towels...my shower towels were taken and never replaced so I couldn't take a shower on our last day and my son didn't have a towel to dry off with at the pool.
On the subject of towels, could they get any smaller???
I had a room for 3 people, didn't have kitchen necessities for 3 so had to call down, did t have 3 bath towels so had to call down again. They say they have electric chargers for cars but I never saw it, a car had an extension cord plugged into the side of the hotel.
We stayed at the Home2 Suites next door and that had everything this hotel was lacking, warm and friendly atmosphere, wonderful breakfast, clean and full amenities...the only thing they don't have is a slide. Show More
