cheetspeek
Family · November 20254/10
My brother and I stayed here overnight to go to a Ravens game together. This hotel's proximity to the stadiums downtown is obviously its main draw, but aside from that, there's really not much to reco...My brother and I stayed here overnight to go to a Ravens game together. This hotel's proximity to the stadiums downtown is obviously its main draw, but aside from that, there's really not much to recommend.
Other reviews have noted how wildly, insanely narrow the garage entrance is, and even after reading up on it, I wasn't fully prepared for how narrow it actually was. I got our midsize SUV in there with literal inches to spare on either side, and the posts are incredibly scuffed up from people who were not so lucky; I can't imagine how many guest vehicles have been damaged after trying to maneuver into this baffling space. Frustratingly, the properly advertises a flat rate for overnight self-parking in this garage for guests, but when we arrived, we were only given the option to pay a very inflated event rate for the game that only covered through to the middle of the night - not ideal since we did not intend to check out at 2AM. I needed to stop by the front desk to get our parking extended, which they thankfully did for no extra charge. The property does not make note of this inflated parking price anywhere before your arrival, and that's a bait-and-switch I did not appreciate. The front desk staff were very nice, at least, and the pre-game vibes throughout the hotel and its restaurant/bar area were honestly quite fun.
Our room was very, very tired, and it would be a little too generous to call it dated. Furnishings were heavily scuffed and outright broken in some places. The toilet ran constantly, and it occasionally completely failed to flush. The TV would have been outdated and in need of replacement fifteen years ago, with connectivity so poor and flickering that it was essentially unwatchable. Wifi throughout the building was unacceptably slow, too sluggish to stream 480p or even 360p video from any device. Even with all of this, the bed was the obvious low point, and it felt like we were sleeping on cardboard; it was one of the most uncomfortable mattresses I've felt at a major hotel chain in quite some time. It's clear that they are simply letting these rooms deteriorate while their extensive renovation is underway, which I do understand, but it makes for a seriously subpar experience in the interim.
This was a Bonvoy points redemption night for me (maybe they allocate their worst rooms for that?), so it's hard to complain too much, but if I was paying even a modestly discounted rate for this experience, I'd be pretty frustrated. As mentioned before, the property is in the midst of a comprehensive and desperately-needed renovation, so I'd expect things to have improved depending on when in the future you're reading this.Show More
