1/10 The room was overpriced and uncomfortable.Location was ideal for plans in the theater district.
LarissaMar 4, 2025
8/10 Quaint stay with great staffI came to the establishment for St Patrick's Day weekend. I was greeted by Kya, Richard and Moises. They gave great service! They made me and my friends feel welcome! They provided recommendations for food and things to do downtown. They accommodated us with room necessities. Said in the restaurant was great as well! My only complaint was that the rooms were a bit dated. The bathroom was smaller than we would have liked. The room could have been more clean. However, we had a great view. The housekeepers were really nice and courteous of our space. We enjoyed our stay because of the staff.
Dreamer09257854061Mar 19, 2025
7/10 Great location but not great valueGreat location. Easy walk to the green line. Plenty of food options nearby and close to the freedom trail.
DimpleMar 19, 2025
10/10 A great hotel in a good location.A superb hotel. Clean, comfortable, with staff who were welcoming and tremendously helpful.
The room was perfect and the bed so comfortable.
Location is another plus. One block from a T station, and only yards from a hop-on/hop-off bus stop made moving round the city a piece of cake.
Delighted to recommend this hotel to anyone looking for somewhere to satay in Boston.
suzannewL4791VHMar 19, 2025
1/10 Checked-out early and switched hotelThe gym is the only redeeming factor. I checked out early and switched hotel.
ZaraApr 9, 2025
10/10 Location, amenities and service!!!Great hotel and location! Love that there’s a full gym that guest have access to and Singh was so welcoming and thorough at the front desk during my check in!!! I would stay here again and highly recommend if you’re in Boston for business or pleasure!
kevins461Mar 18, 2025
2/10 Very poorLocation was great.
AnnaMar 9, 2025
10/10 Great customer serviceZeila at the front desk was super helpful, friendly, and went above and beyond! Customer service overall was really great. The meeting space and AV team were very accommodating as well. Would definitely host a small group meeting here again in the future.
rochelles774Mar 20, 2025
10/10 10/10!Moises and Richard at the front desk were so helpful! All of the staff I interacted with were very kind and attentive. The hotel is cleanly and in the three years I’ve been staying here, I’ve never had a complaint. Would definitely recommend!
alyssawV616SHMar 18, 2025
5/10 mehI like location and the cleanliness of the room
SarahFeb 28, 2025
9/10 Excellent!Great place it’s a old building but it has a modern look throughout the hotel. It’s a big plus that it has a in house restaurant and bar. Not to mention the great downtown Boston location.
MannyMar 30, 2025
9/10 Very pleasant experience, convenient locationPositively surprised about the quality and “vibe” of the hotel - much better than the Hilton property at the airport or other hotels in downtown Boston
PatroklosFeb 18, 2025
8/10 Very goodGreat Location friendly helpful staff good value for money
CarolMar 10, 2025
10/10 Always enjoy staying at the HBPP and will continue to do so moving forward.Next to Saunders Castle - location
Delicious food - breakfast
Friendly and courteous - staff
DannaherMar 2, 2025
8/10 Very goodStaffs were excellent. We loved the location as well.
DhrubsApr 5, 2025
6/10 It is just ok. Don’t expect too much. Everything is still fine.Location close to metro and park.
Wen-chingMar 16, 2025
10/10 ExceptionalThe property is amazing.
The front desk staff to reservations and all the staff will work with you and make everything perfect.
GlennMar 25, 2025
10/10 ExceptionalAtmosphere was nice. Loved the lobby and bar area. Room was cozy and perfect for my partner and I. 10/10 would stay again.
RoxanaFeb 16, 2025
10/10 Would recommend this placeGreat atmosphere great restaurants, and a great staff
DashaunMar 14, 2025
1/10 Bad
HakanMar 28, 2025
8/10 Very goodNice, a little pricey for an older hotel depending on when you go, but it was an enjoyable stay
TomiMar 29, 2025
10/10 Excellent Experience
DanielMar 9, 2025
1/10 Barely tolerable
BrennerApr 6, 2025
7/10 Good
ShaneApr 9, 2025
10/10 I’m okI love everything
ElvetusMar 20, 2025
7/10 GoodLocation
AliMar 29, 2025
7/10 Prime location in BostonLocation
RafaelFeb 24, 2025
10/10 Will stay again.Everything went well.
WilliamFeb 20, 2025
8/10 Very goodOnly gripe was my room looked into a back yard
NaushadMar 19, 2025
6/10 Pleasantbed was comfort
RitaMar 19, 2025
9/10 ExcellentLocation
HeryMar 15, 2025
4/10 Disappointing
RyanApr 7, 2025
10/10 Exceptional
JamesApr 6, 2025
10/10 Exceptional
BaslerApr 6, 2025
10/10 Exceptional
AmazonMar 26, 2025
3/10 Never again!The lobby was good looking
FrancescaJan 8, 2025
10/10 ExceptionalI messed up my reservation - I made it online and didn't realize that after some searching the site defaulted back to the current date. When we showed up at the hotel, we had no reservation (the one I actually made was over two weeks past)l Alberto (MOD?) and registration person were incredibly kind and helpful. They arranged a new reservation and a lovely room for us. They even managed to make me feel okay with making such a huge mistake!
PatriciaJan 19, 2025
10/10 Exceptional
AidanMar 5, 2025
8/10 Lovely hotel in a perfect locationThe hotel was in a perfect location for us to walk to Boston Common to watch the New Years Eve fireworks.The hotel lobby was beautiful and the restaurant for breakfast was perfect. The staff in the restaurant were extremely kind with our children, and the front desk, and valet parking staff were very helpful. The room was a standard queen and was small, as was the bathroom. I would definitely stay here again but in a larger room.
JulieJan 2, 2025
10/10 Great stay! Would definitely stay here again. Ease of access to major Boston attractions.Location and access to subway was fantastic. The room was very clean. Property overall was great and staff super friendly. Proximity to parking was also fantastic. Option for Valet is also nice.
NicholasJan 20, 2025
1/10 The most horrible experience with staff that tried to trick me into paying more for my stay.Nothing
NinaJan 16, 2025
8/10 I really like the clean hotels, and my only expectation is cleanness from a hotel.Clean! Fitness center is cool. Starbucks is so close!
FethiyeFeb 14, 2025
8/10 Was great location and had fun at first nightLocation great staff great clean great breakfast
TimothyJan 2, 2025
8/10 Happy and feel like home!Room setting is a little tight for 3 persons, but still workable. The Cafe is really nice with good service.
ZhiqiangJan 15, 2025
7/10 GoodThe staff and dining were excellent along with the location
JasonJan 23, 2025
10/10 Love the Park Plaza experience!The gentlemen at the front desk upgraded us to a very large room so I would have more room with my young son. I also needed to print tickets for an event and the business center was very convenient.
JillJan 27, 2025
4/10 I expected more from Hilton but the value was still there.Great location, staff mostly competent and polite
PaulJan 17, 2025
6/10 PleasantGorgeous lobby, clean, good food.
JorahJan 5, 2025
7/10 Great location, paper thin walls!Location, facilities
PaulaJan 9, 2025
8/10 Great locationGreat location, large room and lovely shower
BarryFeb 5, 2025
8/10 Very goodLocation was great. Lots of facilities connected.
ElizabethJan 10, 2025
8/10 Good Service and clean hotel.Wide range of food selection f9r breakfast.Very clean environment.
EmmanuellaDec 24, 2024
6/10 Pleasant
SimonFeb 6, 2025
5/10 PassableWe Stayed here before and it was great. Room 6111 is tiny and right next to elevator. Very noisy all the time.
JonJan 13, 2025
4/10 Achieved the requirement, but only just.Nice view. Wifi was good.
SteliosJan 12, 2025
8/10 Very goodReally central location. Extended our stay as was a lovely hotel. Staff were really friendly.
AdrianJan 22, 2025
10/10 PerfectAmazing hotel, beautiful bar, great location, very nice and accommodating staff.
AisteDec 29, 2024
5/10 Passable
SpringFeb 14, 2025
9/10 Definitely recommendLocation, clean and friendly/ professional staff
JohnnyJan 22, 2025
9/10 SuperbAlmost everything
MaryFeb 13, 2025
9/10 Great place to stayGreat breakfast
Frank-rexFeb 12, 2025
8/10 Very goodLocation and staff
KenanJan 6, 2025
6/10 PleasantLocation was great
RachelJan 30, 2025
8/10 We had a nice time!
JuliaJan 2, 2025
10/10 Exceptional
SusanFeb 19, 2025
10/10 Exceptional
SandrineFeb 16, 2025
10/10 Exceptional
MansoorFeb 15, 2025
10/10 Exceptional
GiulliaFeb 10, 2025
8/10 Very good
AnnApr 8, 2025
10/10 Exceptional
DannyJan 27, 2025
10/10 Exceptional
GlennJan 27, 2025
10/10 Exceptional
JullyJan 21, 2025
10/10 Exceptional
MarzouqJan 1, 2025
10/10 Exceptional
AngelicaDec 28, 2024
10/10 Exceptional
DanielleDec 26, 2024
8/10 Very good
RuthFeb 23, 2025
8/10 Very good
SinanFeb 16, 2025
8/10 Very good
ElizabethFeb 7, 2025
6/10 Pleasant
LuisMar 25, 2025
8/10 Very good
MarcoJan 20, 2025
8/10 Very good
MihoJan 17, 2025
8/10 Very good
RosemarieJan 3, 2025
8/10 Very good
ShawnDec 29, 2024
5/10 Passable
MochiFeb 19, 2025
9/10 Superb
VickiApr 15, 2025
9/10 Superb
DorothyMar 29, 2025
9/10 Superb
AmandaFeb 27, 2025
9/10 Superb
AntonyFeb 17, 2025
9/10 Superb
MikeFeb 3, 2025
9/10 Superb
Hai-nanJan 28, 2025
7/10 Good
JesusMar 14, 2025
9/10 Superb
YuriJan 11, 2025
9/10 Superb
StitelerJan 9, 2025
7/10 Good
PhilipMar 9, 2025
7/10 Good
IntegratedMar 7, 2025
3/10 Poor
ShannonFeb 10, 2025
1/10 Bad
HoojaMar 17, 2025
7/10 Good
MartyJan 6, 2025
7/10 Good
ReviewJan 2, 2025