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Hotel Iris - San Diego

Name: Hotel Iris - San Diego
Address: 625 Hotel Cir S, San Diego, California, 92108, San Diego, United States, 625 Hotel Cir S, San Diego, California, 92108, San Diego
Telephone: 1-619-297-1691
Rating: 5.8

625 Hotel Cir S, San Diego, California, 92108, San Diego

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Average

133 reviews

5.8/10

Welcome to Hotel Iris - your gateway to unforgettable San Diego experiences!
Recreation Opportunities
Dive into relaxation at our inviting outdoor pool, perfect for cooling off on sunny days. For those looking to unwind indoors, enjoy our communal area equipped with a television to catch your favorite shows.
Comfortable Accommodations
Retreat to one of our 79 well-appointed guestrooms featuring modern LCD televisions and cozy blackout drapes for a restful night’s sleep. Each room comes complete with shower/tub combinations and complimentary toiletries to enhance your stay.
Convenient Location
Situated in the vibrant Mission Valley area, you're just minutes away from top attractions like the San Diego Zoo and Fashion Valley Mall. Limited parking options add to the convenience of exploring the city at your leisure.
Don’t miss the chance to indulge in the best that San Diego has to offer, book your stay at Hotel Iris today!

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Popular Amenities

24-hour front desk

Luggage storage

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May 28th – 29th 2026

1 Room, 2 Travellers

5.8

133 reviews

John

July 2025

2/10

When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal bloo...When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal blood on the walls of the bathroom. I went to the front desk and asked for another room. The second room was just as bad. Both were absolutely filthy. I then went and returned my key. The front desk staff told me I could contact hotels.com and ask for a refund just like the other guests did. When I contacted customer service I was told the hotel has a “no refund policy” and that they would contact the front desk to ask for a waiver. Which aligned with what I was originally told. Once I returned the keys and walked out - the on duty manager refused to allow the refund. She admitted that the rooms were not clean or ready to be issued. She then said that even though there was no rooms ready - I could wait for one to be cleaned with zero indication of when that would be. I politely declined and asked for the refund to be processed since my family would not be staying there. I was told absolutely not and to “take it up with your bank”. So I am. I would not recommend anyone stay at this hotel - the pictures do not match the actual conditions, the bait and switch is very deceptive. They have a no refund policy because once they get your money - they expect you to just deal with it seeing as how neither their management, customer service, or hotels.com will help you if you decide not to stayShow More

Ruth

June 2025

4/10

Had car issues and needed a place to stay for the night since it was too late to drive. Found this place on hotels.com and made reservation online. First, guy who checked me in barely spoke English an...Had car issues and needed a place to stay for the night since it was too late to drive. Found this place on hotels.com and made reservation online. First, guy who checked me in barely spoke English and it was very difficult to understand his accent. Then he told me there was a $100 deposit that I wasn’t made aware of when I made the reservation. He gave me my key and when I went to the room the key wouldn’t work. I had to wait for him to come see what the problem was. The property wasn’t well lit and there were a lot of suspicious individuals roaming around which made me worried for my safety, so I waited for him in my car. When he got there he opened the room with his key and sure enough the rm had obviously been used and not yet cleaned. I had to get back in my car and drive to the reception again so he could give me another rm. This time the key worked, thank God, because it had gotten very late and I was exhausted and starving (no food available at hotel, not even a vending machine or snacks). Rm smelled so musty it made me nauseous. I turned on the AC and good thing I was carrying an essential oil that I put on the vent to freshen up the room. Rm was clean enough but definitely old and in need of updating. Didn’t trust taking a bath in their jet tub; who knows if they disinfect well. Made extra sure all locks worked and moved desk in front of the door. I could hear people passing by all night so I barely slept and felt very unsafe. Maybe drug deals happening? Want $ backShow More

Sam

July 2025

2/10

Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm w...Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm water, and there was a bunch of junk floating in it. We decided not to risk a staff infection. There was a shower head above the tub on the same faucet. This was the only way to bathe in the room. This was the tip of the iceberg of issues stemming from poor maintenance. There was a hole in the floor cold air was coming out of, and the tile kind of gave when you stepped on it. There were cigarette burns and drywall patches everywhere. The toilet rocked when you sat on it. The wood furniture had stains. The hot tub outside was boarded up. The ice machines were by the outdoor pool, and looked dirty. Amenities were hit and (mostly) miss. There was a refrigerator, a microwave, and basic cable in the room, but not much else. I didn’t know how much I would miss bad hotel art until I was staring at a bleak blank wall. Climate control was a smelly wall A/C unit, and the blankets were thin. I can sleep on a rock, so I can’t attest to how the mattress was. I found myself missing things like tissues and convenient trash cans you would find at any other motel. It was also loud. Some people were getting in their car and yelling all night. We could also hear people in rooms around us, and housekeeping vacuuming. Show More

Devra

Family · July 2025

6/10

First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel ...First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel Iris , well, you get what you pay for, it's fairly inexpensive and they did accommodate us in a room with disabled parking in front. It was nice to have a mini fridge since the room I booked on Expedia was suppose to have a full kitchen (there are no such rooms at this hotel). Upon entering there was a powerful Clorox smell covering up a moldy smell. The front office smells of mold, too. The board under the bathroom sink is rotten and lots of rust and old molding in the bathroom. The towels they provide are minimal in size and quality. We found one huge cockroach , thankfully more. We had a room close to the street and it was loud from traffic. They power washed the upper level right above us leaving a waterfall over the sidewalk. There is a pool but all the pool furniture is broken or unusable. The jacuzzi is not working. This seems like a very old, not very well maintained property. Show More

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Amenities

General

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Front Desk Services

24-hour front desk

Luggage storage

Multilingual staff

Tours/ticket assistance

Housekeeping on request

Accessibility

Wheelchair accessible

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible van parking

Wheelchair-accessible pool

Transport & Parking

Electric car charging station

Long-term parking (surcharge)

Parking (limited spaces)

Long-term parking (surcharge)

Pool Facilities

Pool umbrellas

Pool sun loungers

Spa

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Cleaning Services

Coin laundry on site

Outdoor Activities

Boat tours nearby

Surfing/bodyboarding nearby

Bicycle rentals nearby

Hiking/biking trails nearby

Kayaking nearby

Sailing nearby

Water skiing nearby

Boat tours nearby

Golfing

Golfing nearby

Additional Amenities

Electric car charging station

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Hotel Iris - San Diego doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Hotel Iris - San Diego's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

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Hotel Iris - San Diego

Average

133 reviews

Show More

Popular Amenities

Choose rooms

May 28th – 29th 2026

1 Room, 2 Travellers

133 reviews

John

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Ruth

4/10

Sam

2/10

Devra

6/10

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Front Desk Services

Accessibility

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Pool Facilities

Spa

Games, Entertainment & Media

Cleaning Services

Outdoor Activities

Golfing

Additional Amenities

Show More

House rules

FAQ

133 reviews

John

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Ruth

4/10

Sam

2/10

Devra

6/10

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