RiceCreek
None · October 20254/10
2-stars is me being generous, one star for the GREAT location & a second star for the friendly staff and *EXCELLENT valet*!
NOTHING else went right though.😮💨😓
The attached restaurant won't allow a...2-stars is me being generous, one star for the GREAT location & a second star for the friendly staff and *EXCELLENT valet*!
NOTHING else went right though.😮💨😓
The attached restaurant won't allow anyone under 21 to enter, even if it's just to sit on the dining side for a meal. So, our 19 year old *legal-adult* daughter couldn't have dinner with us, so we cancelled our reservation. A hotel as nice as Bienville House should have an attached establishment that allows ALL guests to dine at, or at the very least it should be 18+. If a person is old enough to enlist in the military, they should be old enough to eat a meal at a hotel restaurant.🙄 I was very disappointed!
The hallway of our standard room was not as quiet as we'd hoped, but that was just due to our neighbors at the end of the hall in the Iberville Suite being too loud and slamming doors closed. As others have said, yes, walls are very thin. And believe me, I slammed our door back at them early the next morning!
I docked two more stars for the broken rain-fall showerhead in room 418 (shower wand was the only way to get any water pressure at all) and the fact that I couldn't enjoy the pool on my one full day here, because it was closed for a "private event" all day, even though every time I looked in the courtyard there was no one out there using it. I was looking forward to that rain-fall shower all day on our first night of arrival... and we booked this hotel *because of the pool*. When I was finally able to get to the pool after 8pm, the water was way too cold, even though it's advertised as heated. I don't believe their pool heater was functioning.
In my opinion, my overall experience was not worth the $314 per night (thank goodness we didn't book one of the more expensive rooms). This 2-night-stay was supposed to be a relaxing gift to myself, because I'm in breast cancer treatment & recently finished chemo, so I'm super sad that I didn't get to enjoy the very things I was most looking forward to (restaurant, rain shower, and heated saltwater pool). I will not stay here again... unless management is willing to do literally ANYTHING to compensate us in some way for the disappointing experience this time around... But recent reviews from guests having items stolen is disheartening, so I don't expect anything to come of my review either.
Oh, our room safe was also inoperable.
AND... I just discovered the bathroom outlet was also malfunctioning! If you hold the hairdryer plug partially in, it works, but if you push it all the way in, it doesnt work. (I didnd need a hairdryer, because of chemo hair, but my daughter did) Anywa, all of this was beyond ridiculous... I've had better functioning rooms at budget motels! Good grief... $314 per night for this. :(Show More
