6/10 It was good in the end but started out being disappointing and frustrating.The location was perfect as it is a short walk to main downtown areas and the canal to go skating. The manager was quick to fix the issue with our room and also reduced the rate of our room and compensated us for the extra charge for parking.
BelindaFeb 18, 2025
7/10 Suite deal! Next time we'll stay longer. The spot for access to canal Elgin st and downtown attracThe location is terrific. Onsite parking was very helpful. We came back for the car after checking out which was great. The pool was big compared to some other hotel pools and very clean. Thank you. Every staff person I interacted with was great (Including the guy in the elevator with the
linens)! Tell the pool guy sorry about wearing shoes. I was rushing to pack up my family and did not realize (they were clean and dry for the record).
DevanFeb 22, 2025
8/10 Convenient, clean and would stay again.Staff great. Booking experience great, especially when calling to clarify reservation details and parking info. Location close to downtown activities and an easy drive to other parts of city.
WendyFeb 10, 2025
9/10 Excellent location!Location was great! Short walking distance from the Rideau Canal to go skating and close to Elgin street with lots of restaurants.
Quiet and very nice to have a kitchen and lots of space in the studio.
LyneFeb 16, 2025
8/10 Short but relaxing and enjoyable!Stayed here with my son and husband to go skating on the canal. Loved the convenient location to the canal which was a short walk away. Also close to family friendly and budget friendly dining places. Room was spacious enough and quiet with a separate bedroom and living room area as well as a full kitchenette. The staff at the front desk were very friendly and helpful. Would recommend this place for sure to others looking for something family friendly.
ShannonFeb 2, 2025
8/10 Perfect for what we needed. Beds to sleep in. Didn’t use anything elseNice amount of space for us and 2 guests for dinner.
Nice to have a full kitchen
GregFeb 16, 2025
10/10 This will be our go-to accomodation in Ottawa now. I am glad I found it!Property location was great! It was a block from the canal, really close to restaurants. Underground parking on site. Kitchen was really handy and the space was great.
MiriamJan 27, 2025
4/10 DisappointingThere was no breakfast, not even water bottles in room
MajdiMar 7, 2025
8/10 Very goodGreat location for walking around Ottawa. We really appreciated having a kitchenette so we could prepare some meals in our room and save money.
SawdonFeb 18, 2025
5/10 Ok.Great location, nice hotel
PatrickMar 3, 2025
8/10 PleasantMy stay was pleasant. My partner and I were pleased with the amenities and the room was neat. The room had a kitchen area which was perfect so we did not need to eat out.
OjadaFeb 21, 2025
8/10 Nice stay in a large room in prime downtown location.Great downtown location. Very large room in good condition.
ChristinFeb 21, 2025
9/10 SuperbExcellent location, well equipped suites and very helpful bilingual staff. We liked everything, except for the rip-off parking price.
IanFeb 24, 2025
10/10 Great for family get together while staying in downtown area.Loved the 2 bedroom apt to share with grandkids during the Holiday visit.
PeggyJan 9, 2025
9/10 GoodIt would be nice to have a restaurant with breakfast on site with fresh coffee
JamesMar 9, 2025
8/10 Very goodComfortable suite. Close to Rideau Canal for ice skating. Nice bookstore and cozy Scottish pub nearby.
MaryJan 20, 2025
4/10 Disappointing
ShellyFeb 27, 2025
8/10 GoodThat’s it’s like an apartment and doesn’t feel like a hotel. It was homely
JohnMar 8, 2025
2/10 Very poor
MarynaMar 6, 2025
9/10 Fun family timeSuite kitchen , play room
GayleFeb 18, 2025
3/10 OkayThe pool
SamdraFeb 17, 2025
10/10 Everything was great.The location was great and the best price.
SutherlandJan 20, 2025
5/10 PassableStaff, pool and location
HeatherFeb 13, 2025
7/10 GoodPool,Sauna,Hot tub.
MackieJan 28, 2025
6/10 Got very thirsty no cold waterCheap. And. Clean
PaulJan 9, 2025
9/10 SuperbExcellent customer service, clean apartment.
AbimbolaMar 1, 2025
8/10 Very goodPerfect location and pet-friendly
AlexFeb 21, 2025
8/10 Very goodLocation and price was perfect
JenniferFeb 1, 2025
8/10 Very goodCould not use my booking
EbenezerJan 30, 2025
7/10 very goodroom
MichaelJan 26, 2025
10/10 Exceptional
RyanMar 7, 2025
10/10 Exceptional
PalumboFeb 24, 2025
10/10 Exceptional
AndrewFeb 16, 2025
10/10 Exceptional
SharonFeb 13, 2025
10/10 Exceptional
SefikJan 29, 2025
10/10 Exceptional
SefikJan 29, 2025
10/10 Exceptional
DanielsJan 18, 2025
8/10 Very good
MarcMar 6, 2025
8/10 ComfortableThe location was ideal, with easy access to various corner stores, banks, and other essential services. Upon arrival, the valet staff were courteous, and the luggage carrier service was exceptional.
DaricaJan 4, 2025
4/10 Unhappy due to the itemized bill issuesThe location
SeanNov 13, 2024
10/10 Really perfect place for families who want to stay in the downtown areaWe really appreciate our stay, really well locate, the rooms were fully equipped with kitchen and all accessories. Staff was great and kind. The swimming pool was awesome as well.
JulioDec 31, 2024
8/10 Very goodThe location is great. Staff and rooms are great, when you're staying more than a couple of nights having a kitchen is perfect. I have stayed here four or five times in the last year and a half or so.
TanyaNov 13, 2024
9/10 Will stay againAlthough little old but what matter is It’s clean, good price. Has kitchenette which is perfect. Would also be nice if the tvs are smart so we can mirror from our device but all the rest are really good
JennyNov 5, 2024
9/10 SuperbThe location and staff were phenomenal!! Nice facilities with a nice pool and work out room.
CroatJan 2, 2025
10/10 ExceptionalWas only there for one night was left wishing I was staying longer
MikeNov 11, 2024
9/10 Friendly staff, clean and spacious room, great locationPerfect location with easy access to everything
LorenNov 4, 2024
9/10 SuperbFriendly staff, clean rooms
MiriamDec 31, 2024
6/10 Great location! Clean and spacious apartmentGreat location, close to restaurants. We had a one-bedroom unit, which was spacious and very clean. The bathroom was a good size, the kitchen / kitchenette had everything we needed. The decor etc was a little dated, but that was not a problem. Our only complaint would be the bedding, which really needs updating. The bed in the main bedroom was rock hard, my pillow was horrible and lumpy and I was too scared to sleep on it, and unfortunately there were not spares. I moved out to the pull-out sofa bed on the second night - it was even worse, and I ended up with bruised ribs because of the metal frame that was felt through the mattress. Other than the bedding, I would recommend the place.
NatalieOct 14, 2024
10/10 It was very relaxing and close to main sightseeing areas.The hotel is in a good location. Quick access to transit. Lots of extra space with a living area and kitchen. It is situated close to grocery, fast food places and restaurants.
AgnesOct 14, 2024
9/10 Great location in OttawaThis hotel has am excellent location close to historical sites, many restaurants and shops.
The recepcionists were just specatular, very helpful and so kind. And the swimming pool was just a bonus for us.
IrenaOct 17, 2024
8/10 It was a great stay. Plus parking should be free.My kids and I loved the pool. We used it twice!
ChristinaOct 16, 2024
6/10 PleasantThe room spacious
MolleenNov 10, 2024
7/10 GoodThe location is great. Spacious room. Clean.
EvaNov 8, 2024
7/10 GoodLocation, Pool,Hot Tub, Sauna
MackieDec 7, 2024
10/10 Clean … staff was very nice… room was just a little dated
BeverleyJan 2, 2025
8/10 Very goodVery friendly staff, spacious rooms.
NinaDec 26, 2024
1/10 Not funPool
WadeDec 30, 2024
4/10 Disappointing
JbDec 29, 2024
10/10 Exceptional
SalamJan 4, 2025
8/10 Very good
IlzeJan 30, 2025
8/10 Very good
RonJan 20, 2025
8/10 Very good
ChrisJan 20, 2025
8/10 Very good
LiangJan 14, 2025
8/10 Very good
IrinaJan 7, 2025
6/10 Pleasant
ShaneFeb 18, 2025
8/10 We have a nice time thereThe lady at the reception is extremely friendly and helpful
LeNov 3, 2024
10/10 Exceptional
ChristinaDec 29, 2024
4/10 Old and expensivePosition
RobertoOct 14, 2024
9/10 SuperbRoom was nice and clean with a home feeling
KouameOct 9, 2024
5/10 PassableLocation
DeloresOct 17, 2024
10/10 Exceptional
NataliaNov 18, 2024
8/10 Very good
NabeelDec 30, 2024
8/10 Very good
JohanDec 28, 2024
10/10 ExceptionalIt was very spacious. We especially liked the living space with a comfortable chair.
LarryOct 21, 2024
9/10 SuperbCourtesy and expedient
CamberOct 19, 2024
10/10 Exceptional
RyanOct 19, 2024
10/10 Exceptional
PatriciaOct 16, 2024
10/10 Exceptional
ZheOct 9, 2024
8/10 Very good
NibiziNov 30, 2024
8/10 Very good
NicholisNov 20, 2024
8/10 Very good
RaveshlinNov 19, 2024
8/10 Very good
AleishabraschNov 11, 2024
8/10 Very good
TanyaOct 28, 2024
8/10 Very good
JanetOct 15, 2024
6/10 Pleasant
MohammedDec 13, 2024
6/10 Pleasant
AcDec 3, 2024
9/10 Superb
AlfredJan 30, 2025
9/10 Superb
JoleneJan 27, 2025
9/10 Superb
DyanJan 5, 2025
9/10 Superb
NithinDec 30, 2024
9/10 Superb
JosefDec 29, 2024
7/10 Good
SteveFeb 6, 2025
7/10 Good
VeljkoFeb 4, 2025
9/10 Superb
RaquelNov 30, 2024
9/10 Superb
NataliaOct 29, 2024
9/10 Superb
DianaOct 14, 2024
7/10 Good
ShallahNov 18, 2024
3/10 Poor
MarwanNov 10, 2024