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Hilton Garden Inn Ottawa Downtown

361 Queen Street, Ottawa

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Good

885 reviews

8.3/10

Prime Location in Ottawa City Centre
Located in the heart of Ottawa city centre, the National Hotel and Suites Ottawa offers easy access to top attractions such as the National Gallery of Canada and ByWard Farmer's Market. Immerse yourself in the area's history at the Canadian Museum of Civilization, all conveniently close to our completely non-smoking hotel.
Luxurious Amenities for Every Guest
Indulge in our indoor heated pool and modern fitness centre during your stay at the Hilton Garden Inn Ottawa Downtown. Whether you prefer on-site dining or relaxing in spacious guestrooms with in-room entertainment options, we have something for everyone. Free WiFi is available in all rooms for your convenience.
Convenience at Your Fingertips
Explore the city with ease as shopping centers, restaurants, and popular attractions are just a stone's throw away from our hotel. Book your stay now and experience the best of Ottawa at the National Hotel and Suites Ottawa.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

May 1st – 2nd 2026

1 Room, 2 Travellers

8.3

885 reviews

sportteamcoach

Solo Travel · September 2025

10/10

I booked this hotel through priceline and the hotel did not disappoint. The front desk people were friendly and helpful. The breakfast buffet changed daily and you would walk out of there full. The r...I booked this hotel through priceline and the hotel did not disappoint. The front desk people were friendly and helpful. The breakfast buffet changed daily and you would walk out of there full. The restaurant service was great and the bartender was fast and attentive. I had a pizza that was very good. I tried the cheeseburger and fries another day and this burger came fast and was delicious. The suite was clean and had everything you need. I would book again.Show More

Christine

Couple · October 2025

10/10

Very central for all Site seeing Hotel & room immaculate. Parking at which as helpful but you have to e to pay for that on top. Ate in restaurant both nights food was lovely, & both waitresses...Very central for all Site seeing Hotel & room immaculate. Parking at which as helpful but you have to e to pay for that on top. Ate in restaurant both nights food was lovely, & both waitresses very attentive both evening. All staff friendly helpful at all times. Perfect stay!Show More

François

Couple · November 2025

9/10

Etablissement très bien placé de bon confort, bien équipé, personnel professionnel, bon restaurant. De notre chambre magnifique vue sur Gatineau et le parc de la Gatineau.Etablissement très bien placé de bon confort, bien équipé, personnel professionnel, bon restaurant. De notre chambre magnifique vue sur Gatineau et le parc de la Gatineau.

Stephen

Couple · August 2025

1/10

It was not a good stay, so not much. I have never seen so much attitude from staff in a hotel. We stayed in 20 hotels in 6 weeks. This was the worst.It was not a good stay, so not much. I have never seen so much attitude from staff in a hotel. We stayed in 20 hotels in 6 weeks. This was the worst.

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Secured parking

Garage

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Salt-water pool

Access to nearby indoor pool

Pool sun loungers

Restaurant & Bars

Restaurant

Room service

Fruits

Delivered food - securely covered

Snack bar/deli

Vegetarian menu options available

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

ATM/banking

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Screens / Barriers between staff and guests for safety

Thermometers for guests provided by property

Key card access

Additional Amenities

Shopping on site

Wine release events

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Hilton Garden Inn Ottawa Downtown doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Hilton Garden Inn Ottawa Downtown's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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Hilton Garden Inn Ottawa Downtown

Good

885 reviews

Show More

Popular Amenities

Choose rooms

May 1st – 2nd 2026

1 Room, 2 Travellers

885 reviews

sportteamcoach

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Christine

10/10

François

9/10

Stephen

1/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

885 reviews

10/10

10/10