5/10 A total waste of my hard earned money.Great location, near shops and metro. Not too far from the airport or city centre.
AngelaApr 1, 2025
2/10 Unacceptable Customer Service and Hidden Charges – Avoid This Hotel!I am absolutely appalled by my experience with this hotel. I booked a room for the next day on their official website, but during the payment process, the site somehow changed the booking date to the current day. I didn’t realize the mistake until I received the confirmation email. I immediately called the hotel to explain the situation and asked them to correct the date. I called THREE times throughout the day, and each time, I was met with unhelpful responses. Eventually, they told me that in order to change the date, I would have to pay an EXTRA €136—basically the cost of booking an entirely new night! This is outrageous and completely unacceptable. Their customer service was terrible, and I was left feeling completely disregarded. I would strongly advise anyone considering this hotel to think twice. They don’t care about their customers and will hit you with hidden charges if you make a mistake, even if it’s their website’s fault. Avoid at all costs!
911myrakFeb 17, 2025
10/10 Excellent hotel in a perfect locationWe had a fantastic stay here and will definitely return. Friendly staff, excellent location, clean, great breakfast choices. Can highly recommend. Our stay was made extra special by Daniel who very kindly upgraded one of the rooms to a suite and filled the bedroom with balloons for my daughter's 18th birthday. A really lovely touch which made her celebrations even more special. He even messaged me via booking.com in my husband's first language ....to me this is going above and beyond and was appreciated. Thank you! All the staff we came into contact with were very helpful and friendly but a special mention to the reception staff....who all seemed to know we were there for a special occasion 😊 The two men in the bar who served us drinks were also very friendly and it was a pleasure to sit and relax in there before we went out for our evening meal. Well done to the management here....it seems you have a happy workforce and it shows.
Colene1711Mar 16, 2025
4/10 Very disappointed with the overall quality of this hotel.The staff were all very friendly and helpful. The location was good being close to the metro.
RobertMar 23, 2025
1/10 Terrible experience and horrible front desk lady ( Italian)1. The Italian lady at the front desk was super rude and difficult to speak to.
2. The hotel is located quite far from all the attractions and the area next to the hotel is a bit shady.
3.there is no one at the front desk after 4PM and no guard by the door as well. The door swings open so anyone can walk in and go up the lift :)
4. It’s quite unsafe for solo travelers or female travelers.
MeghanaMar 30, 2025
10/10 A great-value stay with comfort, convenience, and warm hospitality — would happily return!Varied and tasty breakfast available until 10.30am. Very clean and pretty room. Comfortable bed, pillows and extra blanket provided. Close to the main train station, with easy access to metro and tram stops. Lovely, helpful reception staff. Would definitely consider staying again. Excellent price/quality.
IonaApr 1, 2025
7/10 GoodGood location, close to the metro!
OleksandrApr 20, 2025
7/10 Adequate and well locatedCommunal areas were well presented. Convenient for central train station. Quiet room.
MarieApr 23, 2025
9/10 Excellent value overall - we would certainly staff at Doris in future visitsClean. Efficient. Helpful staff. Let us check in early after travelling more than 30 hours
ShawnApr 7, 2025
8/10 Great stay for our honeymoonThe location was great, was very close to public transit and about 5 minute walk from the main area, not too crowded though! The room was a bit on the small side, but still comfortable. The water pressure in the shower was amazing!
PorembskiApr 1, 2025
10/10 Best accommodation and concierge during 4 weeks of travellingEverything, and the night Concierge Charles was absolutely brilliant, he was charming and extremely helpful, he made a booking at a restaurant within walking distance for us which was superb.
SherylApr 3, 2025
9/10 Great hotel away from the Central CBD hussle and bustleRoom size was great. Very comfy and clean.
Will stay again when in Milan for business. Choice of two metro stations very close the hotel.
JohnApr 10, 2025
10/10 Perfect location near the central station and metro stops, with restaurants and supermarkets nearby. Very friendly and hLocation,Cleaning , friendly staff
MariaApr 18, 2025
7/10 We had a nice stay with super helpful staff.I liked the breakfast but there where not that many option when you have problem with gluten or lactose.
BrittApr 16, 2025
7/10 GoodBreakfast did not have many options and coffee was quite poorly (low quality, tasted like instant coffee which is dissapointing for a 4* hotel )
RalucaApr 6, 2025
8/10 Very goodvery friendly and helpful Staff,nothing a problem.
ColinApr 21, 2025
9/10 Highly recommendedStaff was really nice and helpful
Breakfast great
Very clean
HalaApr 23, 2025
8/10 The bed is too firm for us.Good location, very nice room, good breakfast.
JelenaApr 1, 2025
7/10 GoodThe bar was closed for the full duration of my stay! Not ideal!
CarleneApr 2, 2025
8/10 Very good
TatuApr 2, 2025
9/10 SuperbAll is Ok))) only toilet bowl wasn’t clean
NarekApr 8, 2025
10/10 ExceptionalStaff was great.
MiglėApr 24, 2025
6/10 good locationlocation
NicolaApr 22, 2025
10/10 Exceptional
QingyuanApr 20, 2025
10/10 Exceptional
HussamApr 11, 2025
10/10 Exceptional
MarkoApr 6, 2025
10/10 Exceptional
HoutanApr 2, 2025
10/10 Exceptional
J.j.Apr 2, 2025
8/10 Very good
JeffApr 23, 2025
8/10 Very good
MichaelidesApr 10, 2025
7/10 Good
GarethApr 23, 2025
10/10 Nice hotel close to Milano CSGreat hotel for a stay near Milan Central Station. The room is large and cozy, with a large double bed, good breakfast with enough choice. We stayed for two nights and it was definitely a good choice, as the location is convenient for visiting both the Seravalle outlets and Milan. The staff is friendly and helpful. On the day of departure, our flight was in the evening, so we left our things in the hotel storage room and had a great day in the city without heavy bags. I highly recommend it, as the price-quality ratio is really great. Thank you for a pleasant stay, we will be back😃
LoresereJan 16, 2025
7/10 Very enjoyable trip with a great location. Metro close by.Its proximity to the train station was super beneficial. The shower was great, powerful. The room was spacious. The staff were friendly and I have to say Flávio was spot on with his restaurant choice - Mama Rosa a mere 10 mins from the hotel was fabulous.
AvilaMar 5, 2025
10/10 A lovely experienceThe hotel is older-style but elegant and beautifully styled within a short walk of the metro and tram. We were upgraded to a suite when we arrived which was an unexpected surprise, and only wish we had more time to stay and enjoy the hotel and our room.
The bed was super-comfortable, breakfast was bountiful and we found the staff to be very helpful and kind. Would definitely recommend.
Guide06962164880Feb 22, 2025
9/10 Very nice hotel in a quiet part of Milan.The room was clean, cozy, it was warm. The bed was very large and comfortable. The staff was polite, helpful and willing to answer questions.
Breakfast buffet, quite varied, there was cheese, sausage, eggs, lots of pastries, yoghurts, jams and fruits.
ElenaMar 24, 2025
10/10 ExceptionalWe are beyond delighted with our stay! There's not a bad thing I can come up with! From the staff, to the location, hygiene, comfort and food! They even upgraded our room because it was my birthday. Let us check in much earlier, let us leave our luggage after check out! I won't think twice when I visit Milan again! Top notch hotel!
HrMar 17, 2025
10/10 100% recommendedExcellent location, central station is 10 minutes walking, bars and shops are just a few steps. Nice room with exceptionally comfortable bed. Generous breakfast, the staff is very helpful, they are your partner to make your visit carefree . Best choice for a trip to Milan.
Safari39977289587Mar 11, 2025
10/10 Location was great, staff were helpful and our room was comfortable.The hotel was within a walking distance to the Milan Central Station and 2 metro stations making it very accessible. The room size was reasonable. Breakfast was very good with vast selection.
YıldızMar 25, 2025
8/10 Overall: reasonably good with some room for improvements.
JormaMar 9, 2025
10/10 Good experienceThe location was very good, they give us upgrade on the room without asking from our side, the breakfast was delicious. For sure if you I turn back on Milan I will chose again this one
DesislavaMar 12, 2025
7/10 It is good location close to the central railway station lots of Chinese restaurant to choose and friendly staff but weThey are a little old facility
QiangqiangMar 4, 2025
10/10 We got upgrade of our room to Suite and room was very big and comfortable. Bathroom with lot of space and having and shoBeautiful hotel in tipical Italian style kept in very good condition
AgataMar 25, 2025
10/10 Had one night in Milan to rest up and restore and adventure and this place could not have been more perfect to stay!Amazing location to train station and many great restaurant’s!
CarrliMar 30, 2025
9/10 SuperbNice hotel at good location, only five minutes from metro station. Staff was good and the breakfast was all right too. Room was bigger and better that I assumed.
RaunoMar 3, 2025
10/10 Would recommend to anyoneLovely hotel and staff, fantastic location close to Milano central station and metro. Overall fantastic place.
AgataMar 30, 2025
9/10 SuperbExcellent staff and location. Would have loved if they got the jazz theme going again. It would go down a treat.
DavidMar 24, 2025
10/10 ExceptionalBeautiful hotel, pretty good location. The service was great.
MaksymMar 14, 2025
10/10 ExceptionalBreakfast was great. Rooms very cosy and quiet. Comfortable bed. Good sun isolating curtains.
MindaugasMar 12, 2025
9/10 Beautiful older style rooms with elegant furnishings and welcoming staff.
KarenMar 8, 2025
8/10 Very good value for money.Large room, beds are confortable. There is a real desk. 2 armchairs.
GeorgesMar 5, 2025
10/10 ExceptionalVery cute hotel. Staff was extremely helpful. Close to the train and metro line….
FernandoMar 6, 2025
10/10 PerfectPerfect hotel, comfy beds, wide variety at breakfast,a really great hotel.
DianeMar 8, 2025
3/10 PoorNothing
AkashMar 3, 2025
7/10 GoodThe hotel's proximity to the train station
FaezMar 3, 2025
10/10 ExceptionalThe ambience, location, and value for money.
RatheeMar 15, 2025
4/10 The lady at the reception was really very rude.
NebiuMar 20, 2025
8/10 Very goodNice location really nice hotel
StephenMar 3, 2025
8/10 Very goodExcellent staff. Lovely rooms.
MartinMar 4, 2025
9/10 GreatComfortable bed
NicosMar 20, 2025
5/10 PassableThe breakfast was good
NormaMar 28, 2025
10/10 ExceptionalAll was good
IgorMar 6, 2025
9/10 SuperbBetter rooms
MontalvanMar 24, 2025
10/10 Exceptional
AliceApr 16, 2025
10/10 Exceptional
HakanApr 1, 2025
10/10 Exceptional
DjokicMar 30, 2025
10/10 Exceptional
DianeMar 25, 2025
10/10 Exceptional
RalucaMar 13, 2025
10/10 Exceptional
OmarMar 3, 2025
10/10 Exceptional
RafidiFeb 28, 2025
8/10 Very good
JulieApr 20, 2025
8/10 Very good
ElenaApr 15, 2025
8/10 Very good
MatanApr 12, 2025
8/10 Very good
HeinzApr 12, 2025
8/10 Very good
JennyApr 11, 2025
8/10 Very good
DmitriiApr 7, 2025
8/10 Very good
UndraitieneApr 2, 2025
8/10 Very good
KsenijaMar 26, 2025
8/10 Very good
TheMar 9, 2025
8/10 Very good
BcMar 9, 2025
8/10 Very good
TurkiMar 2, 2025
8/10 Very good
KhalidMar 2, 2025
8/10 Very good
AhmedMar 1, 2025
5/10 Passable
MostafaApr 2, 2025
5/10 Passable
AmrithMar 29, 2025
6/10 Pleasant
TejwantMar 24, 2025
6/10 Pleasant
TiongMar 1, 2025
9/10 Superb
JonathanApr 22, 2025
9/10 Superb
ValentinaApr 9, 2025
9/10 Superb
PaulMar 18, 2025
9/10 Superb
BenjaminMar 10, 2025
9/10 Superb
ColmMar 3, 2025
7/10 Good
StevenApr 22, 2025
7/10 Good
ArmanApr 11, 2025
7/10 Good
BisharaApr 7, 2025
7/10 Good
AndreaMar 18, 2025
7/10 Good
TomoMar 15, 2025
7/10 Good
JosephMar 5, 2025
7/10 Good
MohammedFeb 28, 2025