Hilton Sorrento Palace
Via S. Antonio 13, Sorrento
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Good
739 reviews
8.3
Breathtaking Views and Luxury Accommodations
Spectacular Swimming Pools and Executive Club Lounge
Delicious Dining Options and Convenient Location
Experience the beauty of the Bay of Naples and Sorrento at Hilton Sorrento Palace. Indulge in elegant rooms, refreshing pools, and exquisite dining. Book your stay now to create unforgettable memories.
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
8.3(739)7/10 Very disappointing! Extremely expensive for what it gives u
Very comfortable bed !
Large room
Partial view of the sea partial of the mountain even so we payed for a superior with sea view .
The very nice and only thing in the hotel that was really valuable was you could see art photography from the famous Raffaele Celentano photograph.
One of the bar tenders, I think he was the responsible, either grey hair and glass glasses was very very kind and trying to satisfy everyone.
MarialuceMar 19, 2025
8/10 Outstanding property, really amazing views and fantastic staff.
It’s very clean and spacious. Definitely pay the extra and get an ocean view as when we opened the curtains, the view of Naples and Mt Vesuvius took our breath away. Unbelievable. The breakfast is also well worth while. As well as the Executive Lounge.
IanMar 22, 2025
9/10 Lovely family trip away. Great location, clean hotel, staff friendly
Lovely hotel, stayed with husband and 2 children. Hotel is a 15 minute walk from town centre. Staff were friendly and helpful. We had a chilled afternoon by the outdoor pool which was well needed. 5 minute walk to bus stop.
NatalieApr 19, 2025
10/10 You definitely want to stay here!
As a frequent traveler and Hilton brand loyal, this hotel exceeded my expectations. We loved Sorrento and the location of this hotel, with a private path into town was fabulous. The room, breakfast and great staff were amazing! I was celebrating my retirement and they left a very special dessert and note. I would definitely stay here again.
peggydO6826GMMar 3, 2025
8/10 Overall, we enjoyed our stay
Very good location, walkable distance to town. Friendly staff.
SamerApr 24, 2025
9/10 Superb
Breakfast was excellent - lots of fresh fruit.
Rooms were comfortable and spacious.
Staff was very helpful.
RussellMar 19, 2025
8/10 Had a memorable stay with a beautiful visit to Capri island.
Very spacious rooms with excellent view; City center within walking distance of the hotel and all attractions were easily accessible.
SohailJan 1, 2025
10/10 Help
Good morning
I’m looking to book for 1st May please could you confirm your f the swimming pool will be available please? Only it says on TR that’s it will be closed from May - Sep?
Many thanks……
……,,,,,………………………….,,,,,, …,,,,,,,, ……………. …………
A2729WGnataliedFeb 27, 2025
10/10 Exceptional
The staff were excellent . Daniel an Marco in particular were fantastic but whole team really excelled.
NathanApr 15, 2025
8/10 As expected- very good.
Location, friendly staff, value.
MarkMar 17, 2025
9/10 Great location, helpful staff and generously sized rooms.
BethApr 18, 2025
10/10 Great
Very good. Eggs could have been let hotter
MichaelApr 22, 2025
10/10 Exceptional
Fantastic breakfast and view
LisaApr 19, 2025
10/10 Exceptional
ElizabethMar 20, 2025
7/10 Our stay would have been perfect without all the damaging smoke filled air.
Great location on a hill with a beautiful view. The facility was really nice with a bar and restaurant. Our room was very spacious and clean. The staff were helpful and friendly.
WendyDec 11, 2024
7/10 Modestly priced hotel which is a short walk from the Piazzo Tasso and main sites in Sorrento
Good selection of hot and cold from the breakfast.
Staff were generally attentive.
ShezadDec 5, 2024
7/10 Comfortable stay
Hotel room was spacious and also the toilet. There is a balcony for us to view the beautiful sea and mountain. Breakfast variety was good. Staff were pleasant and helpful.
TangDec 20, 2024
6/10 Pleasant
nicely quiet location.
comfortable bed.
Receptionists are nice.
WeixiangJan 6, 2025
10/10 Beautiful views from this magnificent Hotel.
Great breakfast, lovely, friendly staff. Common areas very welcoming
StephenJan 18, 2025
10/10 Lovely hotel with friendly staff.
Lovely hotel with friendly staff.
JackiJan 8, 2025
10/10 Exceptional
JosetteMar 8, 2025
9/10 Superb
SauveApr 4, 2025
10/10 What a Palace.
Location excellent, especially if you book a room with a sea view. Breakfast is superb.
Staff very friendly and helpful.
Common areas warm and inviting.
StephenDec 30, 2024
10/10 The best views in Sorrento.
Breakfast was exceptional 👌 the main area was warm and comfortable. The staff were excellent, very friendly and helpful.
StephenJan 30, 2025
8/10 Very good
Bad iis very confortable, room clean and very good breakfast
OpreaJan 2, 2025
10/10 Great - I would book again
Breakfast was great!
PeterNov 25, 2024
10/10 Exceptional
AlqarniJan 1, 2025
10/10 Exceptional
AninditaDec 2, 2024
8/10 Very good
PaulaJan 21, 2025
8/10 Very good
KristinJan 4, 2025
9/10 Superb
DarkoJan 22, 2025
10/10 Great base for Sorrento
Visited early October for a travel conference.
Brilliant hotel - perfect for hosting the event as had great size rooms for meeting rooms/presentations and large theatre style. They put great lunches on in the gardens catering for over 500 people. We also had a brilliant gala dinner set up in the breakfast room with pre drinks round the pool.
Despite being here with “work” I could totally appreciate this hotel from a “leisure” view. Great location with views over sorrento (this does however mean it’s up hill)
NOTE there is another entrance half way up the hill so don’t need to walk to main door.
Great outdoor bar area. Also roof top pool/bar (however as out of season this was only open in the evening)
Breakfast was great - lovely view too!
Would definitely come back with family.
For more can check out my insta @eastontravel709
claireeaston709Nov 3, 2024
2/10 Not recommended
Treated us like bums. We are a well off couple in our early 70s, they must have thought we were thieves or beggars. We were nicely dressed and have been long-time Hilton customers. The disrespect and dismissive attitude by the lobby and bar staff was insulting. They ignored us for 20 minutes and the place was almost empty. We ended up leaving and spent our money elsewhere. One word sums this place up... pretentious. Avoid it and go elsewhere.
BobM211Oct 31, 2024
10/10 Honeymoon Dream
Visited this hotel for our honeymoon at the start of August. We had the most amazing time and would highly recommended this hotel.
Staff were all very helpful and they gave us a lovely bottle of champagne on arrival for our honeymoon celebrations.
TanyaS123Nov 4, 2024
7/10 Good
Clean and friendly staff
PopeNov 4, 2024
4/10 Worst hotel we stayed in in italy
DawnOct 4, 2024
8/10 Good place to stay with car
Generally speaking nice place to stay if you have a car. It is a bit far up on the hill.
ArnoldOct 28, 2024
10/10 Beautiful place to stay !
Modern clean friendly helpful staff !
RebekahOct 18, 2024
9/10 Would stay there again. Great location beautiful room
Beautiful views! Breakfast was fantastic! Staff were very helpful and friendly
LanaOct 30, 2024
8/10 Very good
Beautiful view and location
JimNov 4, 2024
10/10 Exceptional
Everything was amazing.
HaithamNov 3, 2024
10/10 Exceptional
BrianDec 19, 2024
10/10 Exceptional
ElizabethDec 1, 2024
10/10 Exceptional
CharleneNov 3, 2024
10/10 Exceptional
MillerOct 31, 2024
8/10 Very good
OguzhanDec 28, 2024
10/10 Exceptional
JamesOct 25, 2024
10/10 Exceptional
StephenOct 2, 2024
6/10 Pleasant
RobOct 21, 2024
9/10 Superb
VirginiaOct 30, 2024
10/10 Will definitely be coming back, we loved it here & really felt at home. Thank you for everything
The breakfast was really good with some hot options, pastries, fruit, salad & drinks.
The room was amazing, really comfortable bed with a great view, they even gave us a small cake & bottle of sparkling wine for our anniversary.
The rooftop bar & restaurant was our favourite, pricey but worth it. The service was very good standard.
We loved the pool bar & drinks provided & the service here was very friendly & attentive.
Live music at lounge & rooftop was very good.
RosinaAug 8, 2024
10/10 Great place to stay in Sorrento
Beautiful hotel set on the mountain side with amazing views of Sorrento and the sea.
Our room was very spacious and very clean. It had all the amenities we needed.
Breakfast at the hotel was amazing with so much food choice.
The pool area was very nice and big. The kids really enjoyed being at the pool and they had a kids club everyday which was great. There was plenty of loungers around the pool too.
We were a short walk from the town and you could take a short cut from the hotel garden so it was quick to get to lovely restaurants and shops. However the walk was abit steep.
The staff at the hotel were extremely friendly and helpful. They did their best to accommodate our requests.
We had a great stay here.
RekhaSep 19, 2024
8/10 Hilton is reliable but watch out for extra charges on everything
Fabulous location, great views, good facilities (multiple connected pools and an indoor pool and rooftop pool/bar, gym, tennis, padel…all only 5 mins from town centre
DominicAug 11, 2024
8/10 Beautiful views and very comfortable accommodations. Recommend for families.
The location is close to downtown and near all the restaurants and shops. The breakfast included is wonderful with so many choices. The staff were mostly friendly and helpful.
AmyAug 17, 2024
9/10 Lovely base and the most stunning view from our room.
A beautiful, modern, stylish hotel set in beautiful grounds with functioning garden growing lemon, oranges , fruit and vegetables all used in the hotel. Our sea view room had the most stunning view of Versuvious. The pools were great and always sun beds around as pool not open until 9 am - great policy. A 10 min walk down into town but up hill on way home but feel much fitter now! Sorrento is a fantastic base and place to stay.
CatherineAug 24, 2024
7/10 The stay was good, and the hotel was family friendly and in a great location
The location of the hotel was fantastic and very close walking distance to the main town centre which was great. The hotel was clean and the staff were all very friendly and helpful.
ZeenaJul 28, 2024
5/10 Our arrival was pleasant but our stay was not.....
The staff were pleasant. Rooms were clean. Quick service.
Tezza55Aug 31, 2024
8/10 a great base for your amalfi adventure
It is one of the few international chains in the region and is located just a few minutes from the city center. This hotel provides a great base for your Amalfi experience, with superb staff, spacious facilities, and nice views, making it easy to spend the vacation inside the resort.
WassimAug 27, 2024
9/10 The perfect place to rest & recover from our travels.
The location was perfect as it was away from the centre of the town so it had a tranquil feel. We walked into town every day/night - approx 5mins. We also walked to the train station.
The room, pool & breakfast was superb! The staff couldn't do enough for us. The service by the pool was amazing! The rooms air con was also ice cold.
KirstySep 23, 2024
10/10 Lovely!
Loved the hotel grounds, view from the bedroom, restaurant and pools (along with the pool bar, also loved the chips). Food and dessert in the restaurant was amazing!
HollyJul 21, 2024
8/10 Great Pool
In the heat of July we were grateful for the pool for the kids to cool off every afternoon after tours and site seeing. Restaurants were convenient for dinner.
JessicaJul 20, 2024
10/10 As amazing as we would expect from a Hilton experience in a wonderful resort.
The hotel was clean and modern with fabulous facilities. The reception and bar staff were friendly and made us feel really welcome.
BarbaraAug 17, 2024
9/10 Great choice when in Sorrento!
Beautiful hotel with lemon garden and amazing outdoor pools for the family to enjoy. Wonderful accommodations that are both clean and comfortable.
LenaAug 20, 2024
9/10 Very enjoyable with a great breakfast
Very spacious and roomy with a very grand staircase
Breakfast was fantastic
GeorgeSep 30, 2024
9/10 A beautiful Hilton in Sorrento
The inside of the hotel was absolutely beautiful.
MichaelOct 1, 2024
9/10 Enjoyed my stay hope to return soon.
Try much
SandraJul 16, 2024
10/10 Super
Very organized stay and hotel, good breakfast
HanacheSep 2, 2024
10/10 Beautiful and comfortable hotel with friendly staff. And the views were amazing
15 mins walk to the centre of Sorrento
ElaineSep 9, 2024
9/10 A wonderful stay
Spacious room, great kids club, polite and accommodating staff.
PaulJul 21, 2024
10/10 Exceptional
Beautiful views from balcony over the bay of Naples, great breakfast, nice pool.
LorraineAug 6, 2024
8/10 Very good
Pool area is lovely. Rooms are spacious and clean. Staff are friendly. Location is also great
LaurenAug 21, 2024
9/10 Good food. Great entertainment good pool area
Had everything we needed
BlairSep 23, 2024
4/10 Waste of money
Not much
KatherineSep 10, 2024
10/10 Exceptional
Breakfast was great and the views were very good.
GlennSep 23, 2024
8/10 Very good
Breakfast was very good
Location was a bit far from the heart of the town
Staff were very helpful
VascoJul 18, 2024
9/10 Beautiful hotel in a stunning location
Clean, lovely pool & good breakfast
ZoeJul 19, 2024
9/10 Amazing hotel. Great location with exceptional facilities and food. Staff were outstanding.
GarthJul 19, 2024
10/10 better than expected
excellent breakfast
MaureenAug 4, 2024
7/10 ..
It’s location & facilities
LuisaAug 19, 2024
10/10 Amazing hotel , a bit far but the best one
MahmoudSep 2, 2024
10/10 Exceptional
EugeneSep 25, 2024
10/10 Exceptional
EmilySep 6, 2024
10/10 Exceptional
JoanneSep 3, 2024
10/10 Exceptional
CarolineAug 18, 2024
10/10 Exceptional
SaraAug 4, 2024
10/10 Exceptional
KarenJul 31, 2024
8/10 Very good
NicholasSep 22, 2024
8/10 Very good
PeterSep 9, 2024
8/10 Very good
ErinAug 27, 2024
8/10 Very good
StevenAug 25, 2024
8/10 Very good
DianaAug 17, 2024
8/10 Very good
DidierAug 11, 2024
8/10 Very good
ZoeJul 18, 2024
5/10 Passable
DeepakAug 18, 2024
9/10 Superb
RuiAug 25, 2024
9/10 Superb
PeterJul 21, 2024
7/10 Good
ClaudioSep 8, 2024
7/10 Good
KayleighAug 19, 2024
7/10 Good
ImadAug 17, 2024
7/10 Good
MaleshJul 27, 2024
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All Amenities
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Paid WiFi
Outdoor furniture
Fruits
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
Access to health care professionals
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Cooking class
Supervised childcare/activities
ATM/banking
Front desk (limited hours)
Express check-in
Snack bar/deli
Access to nearby indoor pool
Access to nearby outdoor pool
Playground on site
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Indoor/outdoor pool
Exercise/lap pool
Japanese garden
Covered parking
Secured parking
Fishing nearby
Horse riding nearby
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Bulk dispenser for toiletries
Paddle boating nearby
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House rules
Check-in
04:00 PM
Check-out
07:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.