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Family · September 202510/10
As an avid hotel enthusiast, I have had the pleasure of staying at various 5 star hotel accommodations during my travels, both solo and with family. However, this particular occasion presented a uniqu...As an avid hotel enthusiast, I have had the pleasure of staying at various 5 star hotel accommodations during my travels, both solo and with family. However, this particular occasion presented a unique challenge: I was determined to explore the Amalfi Coast region.
Having received numerous positive feedback regarding the Hilton palace Hotel Sorrento, I decided to embark on a journey to this esteemed establishment. Upon arriving at the hotel, I was pleasantly surprised to discover that it is rated a four-star on Google. Despite this, I felt compelled to visit and personally experience the accolades that others have bestowed upon it.
On August 18, 2025, the hotel arranged for a chauffeur to collect us from the Napoli airport. The journey commenced there with exceptional service. Our driver, a highly attentive and welcoming individual, provided us with an informative overview of the regions we traversed, akin to a tour guide rather than a mere chauffeur.
Upon arriving at the hotel, we were greeted by incredibly friendly and attentive staff. Notably, they possessed remarkable English language proficiency. After checking in, we found our rooms to be immaculately clean.
We opted to have lunch by the pool, where we were greeted by Salvatore, the manager, and his exceptional staff claudia and her colleagues. The food was delectable, and the day was filled with unforgettable experiences.
The pool provided ample entertainment, particularly for families.
We also indulged in a memorable dinner at the onside dining restaurant. We had the pleasure of meeting Alessandro, one of there senior chefs, who personally greeted us and prepared a delectable dish for us. The food was exceptionally flavorful and satisfying.
Breakfast was a delightful experience. The restaurant was bustling but efficiently organised, managed by Antonino, one of the most amiable managers I have encountered. His staff was equally helpful. As I am a gluten-free, lactose-free, and dairy-free individual, finding suitable dining options can be challenging. However, the hotel exceeded my expectations, providing a comprehensive range of options to accommodate my dietary requirements.
The Sorrento Hilton palace Hotel provided us with an exceptional holiday experience, with every detail meticulously crafted to perfection. The onside dining was exquisite, and the hotel’s breathtaking view was unparalleled. The combination of comfort and the unique ambiance of Sorrento made it an unforgettable destination.
We had the pleasure of attending a guided tour of the heritage garden, conducted by Giuseppe Guida, a renowned expert in the field. His detailed explanations and comprehensive knowledge of each tree and planter were truly informative. We extend our sincere gratitude to Giuseppe for his invaluable insights and assistance.
Above all the hotel’s team demonstrated exceptional expertise in ensuring the satisfaction of their guests. They meticulously designed every aspect of the stay to promote comfort and well-being. The entire team deserves commendation for their outstanding efforts.
In particular, we extend our sincere gratitude to General Manager Marino Gherardi for his unwavering commitment to providing a flawless stay. His personal presence and attention to detail ensured that every aspect of our experience was impeccable. and in my opinion they should be awarded a 5star not four.
Forza Hilton Sorrento palace and keep up the good work.
Thank you again
Sincerely,
Ab & the family CambridgeShow More
