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Home2 Suites By Hilton Orlando Airport

5445 Hazeltine National Drive, Orlando

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Good

437 reviews

8.5/10

Modern Amenities
Home2 Suites By Hilton Orlando Airport offers contemporary guest rooms with air conditioning, flat-screen TVs, and fully equipped kitchens. Guests can also enjoy free WiFi and a buffet breakfast during their stay.
Convenient Facilities
The hotel features an outdoor swimming pool, fitness centre, and shared lounge for relaxation. Additionally, guests have access to barbecue facilities, a business centre, and vending machines with snacks and drinks.
Prime Location
Conveniently situated just 5 km from Orlando International Airport, the hotel is also within close proximity to popular attractions such as Florida Mall, Church Street Station, Amway Center, and Camping World Stadium.
Book your stay at Home2 Suites By Hilton Orlando Airport for a modern and convenient hotel experience.

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Popular Amenities

Air conditioning

Swimming pool

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

8.5

437 reviews

jocelyncU8906HZ

Family · September 2025

4/10

I booked an advance reservation and when the system sent a email I immediately confirmed my room # 318 24hrs prior and waited until check-in day for my digital key. My credit card was charged the full...I booked an advance reservation and when the system sent a email I immediately confirmed my room # 318 24hrs prior and waited until check-in day for my digital key. My credit card was charged the full amount plus incidentals at 12 PM. I sent a message in the portal to ask what time the digital key would be generated. There was no response for 2 hours. At 2 PM I sent a second message in the portal, asking again when my digital key will be generated. No reply from the staff so I called twice and both times they hung up on me. The 3rd time I call at 4:30pm. A man answered "Hello". I asked is this the Hilton hotel? Since he did not say "Thank you for calling Home2Suites". He snarkily said "Yes we are owned by Hilton, but this is Home2Suites" as he chewed food while talking. I told him my credit card was charged at 12pm and that means my digital key should be arriving within minutes but it wasn't and it is now been 4 1/2 hours. He tells me the digital key system is down. I asked will it be reset or available at a later time? He says "we don't know". I asked is there anyone available to respond in the portal, and he says "I have no idea what that is". I arrive at the hotel close to 5 PM after waiting hours for my room 318 to get snarky and rude staff with no eye contact and a young woman who never looks up or addresses us by name or says welcome or thank you to hand me keys and toss a bag with two water bottles in it. I ask why my room number was different and the man next to her tells me 524 is a "bigger room and better room" Even though I chose 318 because I had stayed there before and was happy with the plumbing electrical and amenities. No explanation why the online reservation wasn't honored or why I waited hours to get a key for an available room. I asked the young lady for 3rd key and she snapped at me. You want a third key? You want a third key?. Again I said yes I would like a third key because I have a teenager in my room that I would like to be able to enter on her own. She scoffs and pulls the key card out of a box and does not program it. I leave because I am uncomfortable. I send my husband back to the front desk to ask for my water and snack, which is part of my Hilton diamond benefit. The same woman argues with him that she doesn't know what that is and "we don't do that here" my husband shows his phone This is a diamond benefit and the same man at the front desk tells her where to go to get the snacks which apparently they don't provide to diamond members because they don't "know what that is". Disappointed in dismissive, rude, and complacent staff. The customer service was nonexistent and there was no one in a leadership position to correct poorly trained or new hires with no eye contact and rushed procedures. The room, 524 is 8ft directly in front of the elevators and ice machine. There are only 2 sets of towels, dirty sheets stuffed into a plastic bag for the sofa sleeper, the electrical and USB outlets next to the bed don't work, and the AC unit next to the window has a broken fin and a loose washer, and it makes a super high frequency pitch scream throughout the night, where we could not sleep. The worst was the water pressure in the shower. We turned it onto Max and it poured out with 15% of what should've been 80% with proper flow. Our showers took 35 minutes just to wash shampoo and soap from our bodies because there was literally the drip low pressure of a small green water canister. We had to beg three times to get towels in the room for the children. We had to take toilet paper and tissue from the housekeeping cart in the hallway when they would not give us any. The shower wall bottles were nearly empty. Just poor CustomerService, no eye contact no greetings cordiality professionalism nonexistent. Very strange. This was night #61 I've stayed at a Hilton property so this was remarkably bad.Show More

davidsT5557ZI

Business · October 2025

2/10

2 live German roaches found in the morning; an adult and a nymph. I brought this to the attention of the front desk, who notified management. Management offered to move me to a different room; this is...2 live German roaches found in the morning; an adult and a nymph. I brought this to the attention of the front desk, who notified management. Management offered to move me to a different room; this is an insufficient resolution. Multiple life stages of roach clearly indicate a systemic problem, changing rooms won't help. I had to book a different hotel at the last minute, which was a major inconvenience. I was asked zero questions about the state of pests or roaches in the room to help inform future pest control measures, which indicates to me that this is a known problem and that management finds this tolerable. I do not find this tolerable.Show More

Krissell Alejandra

Couple · October 2025

7/10

La cama era cómoda. Tenía utensilios de comer. Sala y comedor. El transporte al aeropuerto incluido y puntual. Wifi rápido.La cama era cómoda. Tenía utensilios de comer. Sala y comedor. El transporte al aeropuerto incluido y puntual. Wifi rápido.

Perkins2577

Family · November 2025

6/10

Stayed here on a Tuesday night. Flight was supposed to land at 9:30 but got delayed and we landed at 12:30. Called hotel and no shuttle available after midnight so luckily got a car and drove. Room wa...Stayed here on a Tuesday night. Flight was supposed to land at 9:30 but got delayed and we landed at 12:30. Called hotel and no shuttle available after midnight so luckily got a car and drove. Room was clean and no complaints. Next morning hotel did take what the extra cost of car off of room rate. Had we not already had reservations we would’ve just went on too our resort.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Outdoor furniture

Front Desk Services

Express check-in/check-out

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Offsite parking discounted rates available

Covered parking

Secured parking

Free bus station shuttle

Accessible train station shuttle

Pet-Friendly

Pets allowed

Pet bowls

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Salt-water pool

Shallow end

Fence around pool

Exercise/lap pool

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Ironing service

Business & Work

ATM/banking

Reception hall

Outdoor Activities

BBQ facilities

Swimming nearby

Charcoal grill

Safety & Security

Safety deposit box

Fire extinguishers

First aid kit available

Smoke alarms

Security alarm

Key card access

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Home2 Suites By Hilton Orlando Airport doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Home2 Suites By Hilton Orlando Airport's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Home2 Suites By Hilton Orlando Airport

Good

437 reviews

Show More

Popular Amenities

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

437 reviews

jocelyncU8906HZ

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

davidsT5557ZI

2/10

Krissell Alejandra

7/10

Perkins2577

6/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

Fitness & Gym

Pool Facilities

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Safety & Security

Show More

House rules

FAQ

437 reviews

jocelyncU8906HZ

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

davidsT5557ZI

2/10

Krissell Alejandra

7/10

Perkins2577

6/10

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