10/10 Fantastic stay - a very happy holiday due in no small part to wonderful staffA wonderful stay.
Our room was spacious, extremely comfortable and gave us a lovely restful time in the afternoon after some exploring in beautiful Lisbon. I particularly enjoyed the balcony over looking 2 sides of the hotel. The bed was extremely comfortable and gave us a great nights sleep preparing us well for more exploring the next day. Very nice toiletries offered in the bathrooms.
The staff throughout the hotel are wonderful (from front of house, to those in the restaurants and bars to those in house keeping). All were very helpful, expert in their customer service and always with a smile. They make the hotel a very happy place.
The restaurants served delicious food. We had breakfast and lunch in the hotel and the food was always fresh, tasty, of a high quality and offering a good variety. We also had a late supper one evening of your club sandwich and it was the best I have ever eaten.
We really enjoyed the Lisbon Light Show which we watched from the bar.
MaryMar 4, 2025
10/10 Amazing Stay at Lumen Hotel – 10/10 Experience!We stayed at Lumen Hotel in early March 2025, and everything about our trip was simply fantastic! The hotel is conveniently located, with spacious, modern, and impeccably clean rooms. The breakfasts were outstanding, offering a huge variety of fresh and delicious options.
Our room was on the 6th floor, and the view of Lisbon from there was breathtaking—even on cloudy days, the city looked stunning! One of the highlights of the room was the large mirrored wall—such a great design touch.
A special mention goes to the hotel staff: everyone was incredibly welcoming and friendly. From the very first moments, we felt at home, and that’s all thanks to the amazing team.
We also really enjoyed the Light Show that takes place every evening in the hotel’s courtyard. It’s a beautiful and engaging way to learn more about Portugal’s history—definitely worth watching if you’re staying here!
Overall, this was a 10/10 experience, and we will absolutely be coming back the next time we’re in Lisbon!
B9067ZLkarolinapMar 6, 2025
7/10 Light show & snow ❄️ in Dec!Location, variety of breakfast, design, comfort & cleanliness plus a little light show was a lovely bonus!
Free parking ( but that has a catch)
SqwarfFeb 1, 2025
10/10 The hotel exceeded all our expectations!Great location, very comfortable and clean rooms, with every detail thoughtfully designed.
A special thanks to the hotel staff — true professionals who go out of their way to ensure your comfort. They explained everything, helped us park our car, and even offered umbrellas when the weather turned bad — it's the little things that really make a difference.
The hotel itself is stylish and beautiful, and the evening light show, which tells the history of Portugal, left a lasting impression — we've never seen anything like it! It takes place every evening at 10:00 PM.
The hotel also has a restaurant and serves excellent breakfasts with a wide variety of options. We're so glad we chose this hotel and will definitely return!
polinay392Mar 10, 2025
10/10 Excellent staff, vip service, and value.Staff were very helpful and courteous and always trying to take an extra step to assist you. I had an early flight at 7am and the receptionist took the extra step to make sure the hotel provided a breakfast sandwich for me before I left for my flight without me even asking. They also did little things such as walking me to the elevator even though it was plainly in sight. There was much attention to detail to ensure high quality service. I highly recommend this hotel for it's staff and also the value of the room. I booked a standard room for one night yet without even asking they upgraded me to a suite for the night. Amazing staff. Will definitely stay again my next trip to Lisbon.
DongMar 31, 2025
9/10 Lovely hotel, convenient location, would definitely stay here again. Thank you for making our visit enjoyable.The rooms were spacious. We had an interconnecting room which worked really well for us. Lovely, big, clean bathroom with fabulous shower. The staff were polite and courteous, nothing was too much trouble, especially the restaurant staff at breakfast time. Thank you so much to Simon especially who made us a perfect pot of tea every morning. The Lumen light show again made this hotel a little bit different and was entertaining to watch.
JudithMar 1, 2025
9/10 Excellent stay with amazingly friendly team!The staff is amazingly friendly. Woman who helped me at the reception of of the friendliest and most professional receptionists I have experience for a while. The Suite was great. Location as well. Breakfast good and complete to Portuguese standards.
GeertFeb 13, 2025
10/10 Exceptional staff in a lovely hotelFrom the moment we arrived at the Lumen Hotel, Lisbon the staff went above and beyond to ensure our stay was perfect. We received an upgrade (due to a birthday) to a Master Suite which was spacious, modern and spotlessly clean. Beatriz on Reception was exceptional. We were always greeted with a big smile, and she genuinely showed an interest in our day. She arranged memorable experiences for us and suggested things to do/places to visit. The hotel is in a good location for exploring the city. Breakfast was very good with a large selection which was always replenished.
R2268QKdavemMar 10, 2025
8/10 Very goodThe staff was very friendly from the very beginning, and they offered us a room upgrade and the breakfast for free.
The hotel was very close to a metro stop which made visiting very easy.
I also liked the sustainability incentives from the hotel, encouraging guests not to request cleaning / new towels every day and receiving a voucher for that.
RaduMar 14, 2025
8/10 Very goodNice place to stay, very helpful staff. Good location. I liked breakfasts and lunch buffet. Tasty food with a wide variety of choices. The size of the room is just fine, for 1 person even big. I liked the vouchers for skipped cleaning, saved some of my money for food. In summary I feel the care to people who stay in this hotel. That makes the stay pleasant.
SymonetsFeb 20, 2025
10/10 Incredible staff and exquisite roomsExcellent staff and beautiful room. Daniel warmly welcomed us, and we were also surprised with an upgrade which really made our night in Lisbon very special. The room was immaculate and had an incredibly comfortable bed. There were many ways to tailor your stay. For example, although I did not use this service, I was very impressed to see a pillow service available. The breakfast was great too - again, very warm and cheerful staff made the experience special.
RebeccaMar 19, 2025
10/10 ExceptionalIf you go to Lumen, I forbid you to miss breakfast and at least a lunch or dinner at the restaurant! The food is absurdly amazing, the chef is very kind and down to earth, checking-in on the customers and making sure their experience is just excellent.
The staff is very friendly and the light's show is definitely worth the experience. Everything was clean and organized. We were very happy with the bedrooms and so were the other guests that travelled with us.
EvaMar 26, 2025
10/10 Excellent stay with fantastic facilities and great staff membersProperty was very clean, very modern with excellent facilities. The staff could not have been note helpful, they were amazing from the minute we arrived to the minute we left, they were so helpful and always engaging with you making sure you stay is as good as it can be! Bar staff were very good as well, remember your order and bring your drinks over to the table when ready!
SamMar 6, 2025
10/10 We give the hotel facilities and outstanding staff five stars plus!The BEST STAFF SERVICE we’ve had at a hotel! Each employee was very attentive, spoke English fluently, helped us daily with facilities, suggestions, and advice. The evening light show was amazing!
The kitchen staff was outstanding, professional and efficient. They made our meals and experiences memorable!
AnnmarieMar 7, 2025
10/10 Great modern hotel to have a pleasant stayingSo new and progressive hotel with a wonderful personal and great additional option - patio and laser show.
It’s not the historical centre, but so close to it, so you could be there in 15 minutes walk.
I had a birthday and we received breakfast for free, which hadn’t been paid before, and a champagne as a gift.
Absolutely recommended!
DarynaApr 12, 2025
10/10 Amazing hotel with great amenities and service!The hotel is above expectations and in a very reasonable price ! The Rooms are clean and spacious with a wooden finish everywhere that makes you feel like you are in your home . Breakfast buffet with lots of choices , they also have many traditional Portuguese pastries . Staff very friendly , kind and always willing to help with everything . It’s also in a very good location , next to central places and metro station .
Definitely reccomend it if someone’s wants to visit Lisbon and stay in an amazing hotel!
LydiaFeb 10, 2025
10/10 Very pleasant. Everything is new and cleanThe reception was amazing! We received complimentary breakfast for all family, two plates of fruits at the room, small gifts for kids. It was very sweet and welcoming.
MariaDec 25, 2024
10/10 Excellent hotel and a good value for money.The hotel was spotless, the rooms were well-equipped and large. The gym was very comfortable. Breakfast was also tasty and well served. The location is not in the center of Lisbon but within walking distance. The neighborhood is nice and friendly. The lights show was nice.
RonFeb 2, 2025
10/10 Absolutely incredible stay. Thank you Lumen Hotel!Incredible hotel. Probably my best stay yet. Comfortable, clean, great upgrades for free (likely because it was the off season). The light show is a nice addition as well! Overall, an incredible stay at incredible value.
EthanJan 21, 2025
10/10 ExceptionalWe loved staying here. We got a good price and we happened to be staying overnight on Valentine’s Day and they gave a free upgrade to a top floor suite which was amazing. Wish we. Pull have stayed longer. It was one of the nicest hotel experiences I’ve ever had We have found our place to stay in future visits to Lisbon.
WilliamFeb 16, 2025
10/10 Highly recommended Incredible staff made the stay even better.
Rooms very comfortable and well equipped.
Light show nice touch of free entertainment.
Great choice for breakfast.
Didn't use a fraction of the facilities that were available.
Highly recommended.
ianmG5541VHMar 13, 2025
10/10 Very nice hotelVery nice and well located hotel- close to the metro station and the tourist city center. We had a family room, very spacious, comfortable and clean with huge beds. Very nice and helpful service. Tasty, varied breakfasts. I recommend to watch the light show.
G6668HUjoannakMar 15, 2025
8/10 So happy and contented.The breakfast was fantastic and the staff were very good especially in the reception.Close to everything right in the middle of the City.The room was so clean,the toolet was spotless and the bed was so comfy and the linen and towels were so vlean.
SharonJan 23, 2025
10/10 Excellent hotel excellent staffStaff were so helpful and friendly. Rooms were clean and comfortable. Light Show amazing. A curtesy taxi was arranged and paid for by the hotel to collect me from the hotel. Plenty of choice for breakfast.
StuartFeb 21, 2025
8/10 Overall stay was very nice, comfortable. Good location with nearby metro & bus stops. Had many options for vegetariaLocality, amenities, friendly staff, clealiness
KantaFeb 28, 2025
10/10 ExceptionalA really lovely hotel for family, friendly staff, and spacious rooms. It's an easy journey to the central part of Lisbon, we enjoyed our stay (and according to our kids - the hotel was their favorite part of Portugal).
CatherineApr 13, 2025
10/10 ExceptionalHotel was modern spacious clean. The staff were very friendly and very helpful. It's very handy for the metro and easy to get around. The area itself is business/,hotel district but has many nice places to eat.
GerardMar 24, 2025
10/10 The Luman Hotel is located in a walkable and safe area of Lisbon.Loved the location, decor/lighting, and of course the lightshow!! Oh and free water! The staff was also extremely welcoming and accomodating.
HannahMar 3, 2025
10/10 Great staff and facilitiesModern, clean, comfortable, staff incredibly friendly, professional and helpful, hotel with smart touches and user friendly.
CauêMar 12, 2025
9/10 Lovely hotel with modern conveniences.Centrally located. Clean, modern & well maintained. The staff was exceptionally friendly & helpful. We were given a free upgrade with breakfast.
KathrynMar 14, 2025
10/10 Great time was had - definitely book againLoved Lisbon - hotel in a great location. Staff were great.
MartinApr 22, 2025
10/10 Great Light Show and Friendly Service.Breakfast had many stations to have everything that most countries around the world would eat. Big spread.
JenniferJan 7, 2025
10/10 ExceptionalGreat location, friendly stuff, especially at the breakfast service
MaximilianJan 8, 2025
10/10 All good!!! Thank you!!!!Everything, thanks to staff and management!
Really good hotel and perfect service!
RomanFeb 18, 2025
10/10 The staff were so friendly & helpful..Light show is excellent.. Highly recommend staying hereBed was very comfortable, room was very spacious with great view of light show.
Breakfast was tasty
6° Degrees Cocktail 👌🏻👌🏻
MichaelFeb 14, 2025
10/10 ExceptionalBreakfast was solid. Location was close to public transit. Hotel itself was gorgeous and the room had excellent features like lights in the closets that I really loved.
DavidJan 2, 2025
9/10 Good for valueComfortable room facilities, clean and great breakfast, friendly staffs
MingFeb 17, 2025
8/10 Very goodGreat location, friendly staff, and good facilities.
GavinJan 19, 2025
10/10 ExceptionalEverything was excellent! Very friendly staff, great attention to details, added breakfasts for free. Also you should see their light show!
YaroslavFeb 20, 2025
10/10 Wonder full time, friendly staff that was very helpful.Nice, clean, convenient, and comfortable
KyleApr 19, 2025
10/10 Memorable stayVery friendly staff, delicious breakfast and good location to reach the metro. The rooms are clean and very comfortable.
ConstantinMar 8, 2025
10/10 Perfect in every aspecteverything is wonderful ! definitely will stay again next visit ! Thank you for the wonderful staff !
LeanneFeb 22, 2025
10/10 ExceptionalComfortable beds, cleanliness, polite staff, sustainable attitude, not so far from metro station.
RenataApr 22, 2025
10/10 ExceptionalCleanliness, location and staff friendliness.
JorgeMar 16, 2025
9/10 Nice placeClean and spacious room. I was given a room upgrade upon arrival.
DavidMar 25, 2025
10/10 ExceptionalStaff super friendly and helpful - couldn’t do enough for you
MaxineMar 28, 2025
8/10 Highly recommend itFantastic place and hotel was lovely
NicolasApr 6, 2025
9/10 Very enjoyable short breakAll of it
MichaelFeb 26, 2025
8/10 Very good. Clean and modern.Breakfast
AndreasMar 16, 2025
10/10 ExceptionalAbsolutely fantastic room!
RobertMar 25, 2025
10/10 ExcelentExcelent
FranciscoMar 20, 2025
10/10 Exceptional
GemmaApr 18, 2025
10/10 Exceptional
JenniferMar 27, 2025
10/10 Exceptional
GeorgeMar 16, 2025
10/10 Exceptional
StelaMar 13, 2025
10/10 Exceptional
BenMar 9, 2025
10/10 Exceptional
HannahMar 8, 2025
10/10 Exceptional
ShirleyMar 3, 2025
10/10 Exceptional
GaryFeb 26, 2025
8/10 Very good
IzabelaApr 23, 2025
10/10 Faboulous hotel, one of the best!Excellent breakfast, exceptional staff
SigurdurFeb 4, 2025
10/10 Exceptionaleverything
AndreFeb 5, 2025
10/10 ExceptionalUnexpected upgrade and free breakfast.
BogdanbrJan 16, 2025
10/10 Exceptional
JacquieFeb 21, 2025
10/10 Exceptional
TamasFeb 20, 2025
10/10 Exceptional
ClarissaFeb 19, 2025
10/10 Exceptional
MaurizioFeb 16, 2025
8/10 Very good
LorraineApr 12, 2025
10/10 Exceptional
MariaFeb 10, 2025
10/10 Exceptional
MonicaFeb 8, 2025
10/10 Exceptional
EnriqueFeb 8, 2025
8/10 Very good
AlexanderApr 7, 2025
10/10 Exceptional
GenJan 28, 2025
10/10 Exceptional
BlessingJan 28, 2025
10/10 Exceptional
McaideJan 25, 2025
10/10 Exceptional
JuliaJan 20, 2025
10/10 Exceptional
JuliaJan 20, 2025
10/10 Exceptional
IriniJan 18, 2025
10/10 Exceptional
ShinsakuJan 15, 2025
10/10 Exceptional
RenanJan 5, 2025
8/10 Very good
FredericoMar 6, 2025
8/10 Very good
LuizMar 5, 2025
10/10 Exceptional
YuDec 29, 2024
8/10 Very good
EdwardFeb 25, 2025
9/10 Superb
DominicApr 23, 2025
9/10 Superb
CoranApr 18, 2025
10/10 Exceptional
LukeDec 27, 2024
10/10 Exceptional
StefanDec 25, 2024
10/10 Exceptional
BrianDec 23, 2024
8/10 Very good
BhavinJan 30, 2025
8/10 Very good
R.pichuebasJan 26, 2025
8/10 Very good
NicholasJan 13, 2025
10/10 Amazing!
YoussefJan 27, 2025
9/10 Superb
StefanMar 24, 2025
9/10 Superb
RuianMar 18, 2025
9/10 Superb
RobertMar 4, 2025
9/10 Superb
PaulFeb 15, 2025
9/10 Superb
Li-chiuanJan 2, 2025
9/10 Superb
StefanDec 30, 2024
7/10 Good
HayaDec 29, 2024