Sharol
Couple · October 20258/10
We stayed five nights at Meliá Chiang Mai. The location is good and the hotel itself is beautiful, with elegant décor and a pleasant atmosphere. The spa was nice, and the treatments were fine, though ...We stayed five nights at Meliá Chiang Mai. The location is good and the hotel itself is beautiful, with elegant décor and a pleasant atmosphere. The spa was nice, and the treatments were fine, though not outstanding. The staff was friendly throughout our stay.
Check-in was quick, but not very personalized. Our room felt quite small — we didn’t have enough space to organize our belongings, and my husband had to keep his clothes in the suitcase on the floor. The bed, however, was perfect; we slept wonderfully every night.
We ordered room service, but the food lacked flavor and we didn’t enjoy it. We also had dinner at two restaurants: the one on the 21st floor was excellent — delicious food and a lovely atmosphere. The restaurant on the first floor was less impressive; I tried a Pad Thai that didn’t have much flavor, although I understand that can be subjective. The rooftop bar was also a nice spot to relax.
Breakfast offered a wide variety of options, but again, the food didn’t taste as good as I expected. Even the eggs were quite bland. One thing that surprised me was that all the coffee machines use regular cow’s milk. I’m lactose intolerant, and although they offer alternative milks, the cappuccino arrives watery and without foam. They also don’t have oat milk, which I consider a basic option nowadays for a five-star hotel. Not everyone likes soy or almond milk, and oat milk is usually the most neutral choice.
The pool is very small and always full of children. I completely understand it’s a family-friendly hotel (and I really love children), but I think it would be nice to have specific quiet hours or areas for adults who just want to swim or relax. Every day, the pool area was full of noise, kids playing, and splashing, so we could only sit in one corner to enjoy the atmosphere. Since the spa doesn’t have a pool or jacuzzi, there’s no quiet area for relaxation.Show More
