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Shangri-La Chiang Mai

89/8 Chang Klan Road, Muang, Chiang Mai

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Good

976 reviews

8.8/10

Luxurious Accommodation in Culturally-Rich Chiang Mai
Free-Form Pool and Spa: Unwind in our free-form pool and rejuvenate at the spa after a day of exploring Chiang Mai's cultural treasures.
CHI, The Spa and Fitness Centre: Indulge in private spa suites, beauty treatments, and keep fit at the fitness centre during your stay.
Culinary Delights at Kad Kafe and China Kitchen: Enjoy a variety of international dishes at Kad Kafe, savor authentic Szechuan and Cantonese cuisine at China Kitchen, and relax with drinks at Dhala Pool Bar or afternoon tea at the Lobby Lounge.
Experience luxury and convenience at Shangri-La Chiang Mai - Book your stay now to create unforgettable memories.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

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May 23rd – 24th 2026

1 Room, 2 Travellers

8.8

976 reviews

Suratrichard

Couples · October 2025

10/10

We love coming to Chiang Mai and staying at Shangri La. There’s something about this superb hotel that make us want to return. I think this was our 11th visit! I’ve probably said most of this review p...We love coming to Chiang Mai and staying at Shangri La. There’s something about this superb hotel that make us want to return. I think this was our 11th visit! I’ve probably said most of this review previously but I’m not worried about repeating the many positives found here. First of all the staff…security, bell boys, reception, housekeeping, restaurant, catering and all those working out of public view…everyone works to enhance guests’ experience…and in our view they succeed. Our room contained everything needed to make our stay comfortable and the twice daily service by housekeeping ensured our comfort was maximized. Around the hotel, particularly in the extensive lobby area, there are some beautiful artifacts it’s a very comfortable place to sit whilst waiting for transport. Although, on this visit, we didn’t make use of the lobby lounge, we have in the past and certainly recommend it. The Lanna style Kad cafe (reviewed separately) is where breakfast is taken and a very fine breakfast indeed. So much variety of international foods with hardworking staff is the perfect start to any day. Dinner is also available here and again is highly recommended. There are certainly some talented chefs! Although we’re not poolside people, the facilities provided are first class and adjacent to the pool, is the Spa. If you do have any concerns about any aspect of the hotel, rest assured they will be dealt with promptly. We can’t recommend this Hotel enough and thanks to everyone for making our latest stay so memorable. We will be there, once again, for Christmas.Show More

Dant6817

Couples · December 2025

8/10

This hotel is at the highest level from the moment you step through the door. The decor is classy quality and the staff are friendly and very service oriented. The bedrooms are classically decorated,...This hotel is at the highest level from the moment you step through the door. The decor is classy quality and the staff are friendly and very service oriented. The bedrooms are classically decorated, which may seem a little outdated at times, but it's timeless. The bathroom is spacious, with generous toiletry supplies (apart from the bath tub which strangely did not have any shampoo etc). Our room attendant Joe was very friendly and eager to help and took great care of our room in the mornings and an evening turn down service The gardens and pool area are manicured and well maintained, although the pool was freezing, despite outside temperatures of 30 degrees C. The spa provides high class treatments in a tranquil setting, although prices are on the high side for Thailand. The Horizon Club lounge was a lovely place to be. The staff were super friendly and helpful and would help with advice and trip planning and anything else that was needed. A few points for improvement.... The bed was rock hard and therefore sleep quality was poor. The pillows also weren't great, but once switched, were better. The air conditioning in the room was not getting to the desired temperature and always stuck on 26, despite being set to be cooler. I would stay here again as it's an excellent hotel, but please replace the mattress.Show More

Julie1705

Couples · December 2025

6/10

We have returned after an absence of 10 years and the ambiance was initially just as good. However we are paying a premium for Horizon club and have been horrified by our experience! The evening is ru...We have returned after an absence of 10 years and the ambiance was initially just as good. However we are paying a premium for Horizon club and have been horrified by our experience! The evening is ruined by an abundance of out of control children , surely this should be a lounge for adult relaxation? Apparently children are not allowed before 18.30 and at that time precisely today a hoard raced in, horrendous. Our lovely host (Nine) and his wonderful waiting staff did their best to manage an impossible situation. In addition to this I am dissatisfied that in peak season the hotel continues to allow people who are not guests to purchase ‘day passes’ to the pool area. The pool has 50% of the area in permanent shade due to nearby buildings therefore loungers in the sun are at a premium and as a hotel guest I expect to have priority access to these which has not been the case. I plan to return to Chiang Mai next year but will not be staying at this hotel sadly.Show More

HydieGeelong

Couples · November 2025

10/10

An outstanding stay from the moment we checked in till the check out everything was simply amazing We had an Horizon Club room overlooking the pool with a balcony The Club lounge was incredible ev...An outstanding stay from the moment we checked in till the check out everything was simply amazing We had an Horizon Club room overlooking the pool with a balcony The Club lounge was incredible every nite , many delicious foods , great selection of cocktails and wines and an amazing team looking after all our needs The entire team at the horizon club should be congratulated for their personal touch, high level of service, providing. Lots of local knowledge as to places to visit etc. Thanks to Aries for looking after us during our stay Many themed dinners which were amazing and the team went out their way with with decorations which added to the great ambience Chi spa was very good , swimming pool is huge , plenty of day beds and sun to enjoy We truly had a wonderful time Special mention also the hotel GM Gabriel for his attentiveness and personal touches during our stayShow More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Emergency cord in bathroom

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Shuttle service (additional charge)

Self parking (surcharge)

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Offsite parking discounted rates available

Covered parking

Secured parking

Garage

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Personal trainer

Tennis lessons on site

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Free pool cabanas

Pool sun loungers

Pool waterfall

Exercise/lap pool

Pool toys

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Food delivered to guest room

Delivered food - securely covered

Happy hour

Hosted evening meal (reserve)

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Steam room

Spa tub (surcharge)

Health or beauty spa nearby

Games, Entertainment & Media

Table tennis

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

ATM/banking

Reception hall

Outdoor Activities

Beach umbrellas

Beach yoga on site

Japanese garden

Swimming nearby

Water tubing nearby

Family Friendly

Family rooms

Kid meals

Kids' outdoor play equipment

Supervised childcare/activities

Playground on site

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Clubhouse

Wine release events

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House rules

Check-in

2:00 PM

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 2:00 PM, while you're expected to check out by 12:00 PM.

Shangri-La Chiang Mai's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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Shangri-La Chiang Mai

Good

976 reviews

Show More

Popular Amenities

Choose rooms

May 23rd – 24th 2026

1 Room, 2 Travellers

976 reviews

Suratrichard

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Dant6817

8/10

Julie1705

6/10

HydieGeelong

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

976 reviews

10/10

10/10