8/10 Will stay again because of location and history but can do better with the serviceGreat location, historical building with a colonial feel. In the heart of all the buzz. You can go around, come back to rest and change, and go out again. Very convenient. We stayed in a room with city view. Not bad at all. Some reviews mention construction noise. We stayed in the Diamond wing and had no issues. Kettle and coffee maker with pods in the room, regularly refreshed with complimentary bottled water. Right on the beach. Had a four-course tasting menu dinner at the Beachhouse. It was simply superb. I highly recommend it. Free activities like yoga, lei making, ukulele lessons, historical tour of the hotel etc with sister hotels. Just check the schedules and register.
DenizFeb 13, 2025
10/10 Amazing location, beautiful historical hotelThis iconic hotel is right on Waikiki Beach. It is one of the oldest hotels and it has been renovated. The rooms were comfortable and I had an amazing ocean beachfront room. They provided robes and a safe, and a refrigerator. The staff was exceptionally accommodating. They had a beach bar where we had cocktails and you could order food. They had a lovely pool with bar and food service. The smell of plumeria every time you got in and out of the elevator was amazing. There were photos and historical information about the hotel and the area which I really loved. There were many places to just sit and hang out and people watch.
LashaunFeb 25, 2025
10/10 Hawaii’s finest hotel and team!Phenomenal property. Exceptional execution by all team members from valet, to bell hop, cultural ambassador, front desk staff, food and beverage team, breakfast restaurant, pool bar, pool staff, housekeeping, security, maintenance, general manager, EVERYONE!
Special kudos to the ownership group, Kyo-ya hotels, for maintaining and investing in this historical gem on Waikiki.
We’ve been coming here for almost 12 years now and it’s truly one of our favorite hotels in the world. There is not enough space in this review to write all of the wonderful names of the team members who have made this property our home away from home. We know who you are and I’m quite sure you know who this is! :)
“Malasadas for everyone!”
See you soon!
Mahalo!
Eagle1NYCMar 8, 2025
4/10 Will stay elsewhere next timeGreat historical hotel in a great location, unfortunately the noise in the room at night was unacceptable due to loud music and crowds, The pool chairs around the pool were also the worst and most uncomfortable I have ever seen at any resort, that's if you could get one there did not seem to be any preference given to hotel guest's for tables at the beach bar either, my other issue is the hotel over charged our card on file by hundreds of dollars and when we checked out they said that should be refunded but it can take a while, that is unacceptable to take more money than we had even spent before we even checked out.
shauntO1882HFMar 10, 2025
6/10 Original beach front hotel - book the newer tower roomsUpdated lobby. Good location. Still has a nice sandy beachfront which are rapidly disappearing at the other Waikiki beach front hotels. Avoid the Banyan wing rooms in the original portion of the hotel and only book the Tower rooms which are newer and have balconies. Banyan wing rooms are smallish, tiny postage stamp bathrooms and no balconies. Pool area needs updating and new lounge chairs. Bed was very comfortable and wifi and tv very good.
kennelly101Mar 15, 2025
8/10 We would stay at the property again but we would want a different room.Proximity to beach. Competent friendly staff. Very helpful. Security staff was reassuring. Close to downtown activities. Food was good but very expensive.
WilliamMar 30, 2025
10/10 Practically perfect stay.I really appreciate the vibe at the hotel. It was warm and welcoming and excellent at the same time. For example, there was no dress code, which made it easy to transition from the beach back to the room. We didn't need to stress about that. The service was good from beginning to end. All of the food and drinks were good and our room was really super. I loved the beach view. We left super happy.
JrApr 14, 2025
6/10 Not greatWould not go back. The walls are paper thin. When my neighbors alarm went off in the morning next door it woke me up. No pool chairs because they let people leave towels all day and no beach chairs to rent because there are very few. They charge both a resort fee and a valet fee daily which are over $100 extra total daily. Not worth it. Moved part way through trip
sndyhansonMar 14, 2025
10/10 Fell in love with the vintage history, will definitely return.Location was amazing with the international marketplace across the street and hotel right on the beach. Best of both worlds.
TommyApr 11, 2025
10/10 Outstanding customer serviceHuge thanks to Evan the general cashier at the pool snack bar for going above and beyond to track down a water bottle that was on display in the hotel but unavailable in the gift shop! You made our friend’s day! Hotel mgr please recognize this young man for his service!
julierV8813RBMar 16, 2025
5/10 Beautiful place but a little disappointing Probably our 4th time there over 40 years and it has lost its “fairness”It’s a very expensive stay. Once booked we heard about the works taking place. The extra costs for facilities are under the circumstances excessive.
DavidApr 1, 2025
1/10 Very disappointing.Location is good but this property is in need of a desperate update. Rooms are old, smelly and tired. Carpets are filthy dirty and look like they’ve been there forever. Definitely not with the money and to top it off you couldn’t even get fresh air into the rooms as all balcony doors are locked due to building happening.
MartineJan 19, 2025
8/10 The ocean view rooms were nice.Location is great
ElaineFeb 24, 2025
10/10 Felt like ParadiseAwesome view of the ocean. Beautiful historic property close to everything.
RebeccaApr 6, 2025
8/10 Very goodLocation, awesome history
LarryApr 7, 2025
6/10 It was fine but not great.The proximity to the beach was great but the Tower rooms are old and they were doing renovations. We wished we were told that beforehand.
CatherynMar 29, 2025
10/10 Wonderful property, convenient location, amazing staff!Location was central to everything in Waikiki. Very walkable. Beach access just steps from pool. The staff members were extremely friendly and helpful. The property was very clean and beautiful. I stayed in the historic section of the hotel and enjoyed the history. I also enjoyed the activities provided by the hotel - the Leo making was great! I really enjoyed dinner at the Beach House (Veranda). The Chef’s tasting menu was a fabulous experience and the service amazing. The best meal we’ve ever had in Honolulu. I liked that the hotel caters more toward an adult crowd. If my kids were still small, I’d stay somewhere that actually caters to children and has plenty of activities for them. The eateries are not really kid friendly - especially the fine dining experience.
ErinJan 28, 2025
10/10 Fun and beautifulClose to the best beach. Yoga classes every day.
CammyFeb 11, 2025
7/10 GoodThe location was very good
HelenFeb 8, 2025
10/10 ExceptionalThe Oceanview was Awesome, the Breakfast was great
CharlesFeb 3, 2025
10/10 The staff was great to us,which you don’t get oftenIt was on the beach and everybody was nice and the place was clean.
VivianFeb 14, 2025
10/10 Probably the nicest place where I’ve ever stayedBeautiful architecture and prime location on Waikiki
JamesMar 18, 2025
10/10 ExceptionalFantastic resort, from the staff, idealic location, great facilities.
PeterMar 19, 2025
10/10 ExceptionalOutdoor areas, location convenience, very updated & clean
ChloeFeb 20, 2025
10/10 ExceptionalThe unique history and preserving that character
JamesMar 19, 2025
10/10 FantasticStunning architecture on the beach
CherylFeb 9, 2025
8/10 WonderfulGreat location. Friendly staff.
RoxanneJan 18, 2025
10/10 ExceptionalLocation and ocean front rooms
FabioMar 10, 2025
10/10 WonderfulLocation and overall stay
LynFeb 28, 2025
10/10 ExceptionalLocation and view
MikeMar 4, 2025
5/10 PassableLocation
RandallFeb 21, 2025
10/10 Wonderful experience.
BarbaraFeb 5, 2025
10/10 Exceptional
BrendaMar 20, 2025
10/10 Exceptional
KathrynMar 9, 2025
10/10 Exceptional
McleanFeb 18, 2025
10/10 Exceptional
ClaraFeb 6, 2025
10/10 Exceptional
BarbaraJan 26, 2025
8/10 Very good
RamonMar 26, 2025
10/10 Exceptional
KaaterinaJan 21, 2025
10/10 Exceptional
ZachariahJan 17, 2025
8/10 Very good
IgnaszakMar 17, 2025
8/10 Very good
FerminMar 10, 2025
8/10 Very good
SuzanneFeb 11, 2025
9/10 Superb
DarrenMar 13, 2025
7/10 Great location, great hotel but reception staff need to improve their customer serviceI visit annually and love the location, hotel and beach
SandraDec 30, 2024
5/10 We were disappointed after looking forward to staying.Location was excellent as was the veranda and restaurant.
JamesDec 18, 2024
10/10 The Moana is enchanting!The Moana was my mother's favorite hotel in Hawaii. She first stayed there in 1966, and every time she went. She used to sit on the lanai and listen to the Hawaiian music and watch surfers. My sister and I stayed with her about 8 times when she was older, so it feels like home to us. We love the old hotel and the history; we love the pool and the fact that the hotel is right on the beach. We love rooms with a beach view, but a view of the veranda and the banyan tree are wonderful too.
DottieNov 27, 2024
3/10 Avoid...under constructionThe historic structure is beautiful
MichelleDec 14, 2024
10/10 Absolutely awesome hotel, simply the best!!The absolute BEST location on Waikiki Beach!!
We LOVE everything about this property and stay here in december every year!!
Such a pleasure to stay here right on the beach. Absolutely love the hotel in December decorated beautifully for Christmas!
The Coffee shop right next to the entrance is a real gem. The dining restuarants in the hotel are next level amazing too!! Dining next to the beach with the pool is just fabulous!!
StuartDec 5, 2024
7/10 Overall a good option but way overpriced for the quality.Good location in Waikiki and helpful staff.
VincentJan 7, 2025
8/10 I would stay again but not while under construction.The hotel is beautiful and in an awesome location. Staff were helpful and friendly. Hotel was very clean and had good spaces for hanging out and relaxing. Food was also really good though a little pricey.
MarciaNov 25, 2024
9/10 We loved hanging out and sitting on the rocking chairs by the Banyan Trees.We liked our room. Very airy and bright. Our bed was always made. The complimentary coffe/maker and 2 bottles of water was always replenished.
RowenaNov 25, 2024
7/10 Not worth the money but a nice hotelOf course a beautiful hotel on the best location. It was clean, everything worked well, the stuff was amazing. From
Outside one of the most beautifullest hotels around. Inside small room with no space and old fashioned.
NadineOct 30, 2024
6/10 locked out from our balcony and a resort charge without notice on booking.location is good.
LilyOct 14, 2024
10/10 Wonderful location, friendly staff.Good breakfast buffet , but pricey at $48 per person. Fabulous courtyard and hotel has central Waikiki location. Beds were great..firm and comfortable..we fell asleep quickly each night.
GregNov 19, 2024
9/10 Beautiful hotel friendly staff. Had a great staySo close to the beach. Friendly and relaxed atmosphere. Felt very comfortable travelling here on my own.
BernadetteNov 28, 2024
7/10 Goodeasy check-in, lovely atmosphere during christmas season with decorations, convenient of stores within hotel and outside of hotel
KathrynDec 13, 2024
6/10 In general, it was pleasant, perfect location and the desk /pool and cleaning staff are grood with their job and appExcellent location.
RheaDec 4, 2024
8/10 Relaxing in the best locationLocation fabulous
Coffee was bad
We went to Kia coffee shop and their coffee was really good
JanineNov 7, 2024
10/10 Amazing history, fun and beautiful location the first hotel on Waikiki.The beautiful beach location and the royal vintage architecture. So clean, great service and amazing location on Waikiki
LoriOct 29, 2024
5/10 The staff was wonderful but not my best stay at a WestinSince I have a phobia of pigeon it was to much at the hotel main area inside for me to relax
BrookesDec 15, 2024
10/10 Beautiful hotel, great staff and food, the location was great too, you hace everything you need closeIs a beautiful hotel in a great location
DeividDec 21, 2024
10/10 Lovely Facilities , this is my 2nd time staying at your location & will choose you againLocation , Beach Front , Pool , Everything
RobinDec 4, 2024
9/10 Overall a great stay. However, I had upgraded to tower room looking forward to coffee on the balcony even with a city viGreat location, wonderful staff, beautiful scenery.
PhillipNov 17, 2024
9/10 Very relaxing in great locationGreat location, great atmosphere, friendly staff
SamNov 23, 2024
7/10 we enjoyed our staylocation ,room, pool, pool service,
AnaJan 7, 2025
7/10 Good
BruceOct 25, 2024
10/10 The hotel was relaxing and the staff were very kind and helpfulBeautiful and it’s ON THE BEACH
MaryOct 16, 2024
7/10 GoodGreat location and staff. Room spacious.
CarmelaOct 17, 2024
3/10 Just very disappointed by the rude staffIt’s old and tired
DavidOct 22, 2024
6/10 PleasantThe location
JermaineNov 5, 2024
10/10 old fashioned style relaxationlocation, right of the beach, literally
JamesOct 28, 2024
9/10 SuperbGreat location and amenities
JessicaNov 13, 2024
8/10 Would recommendGreat location and beautiful facility
GlotzbachOct 30, 2024
8/10 ExcellentGreat location. Historic
CarolynDec 24, 2024
10/10 Exceptional
BridgetJan 2, 2025
10/10 Exceptional
CraigDec 26, 2024
10/10 Very happy overall.Location, staff and most facilities are great.
RyanOct 20, 2024
9/10 A perfect stay… a perfect Hotel…. Perfect LocaleLocation
Facilities
Beds were amazing
JamesOct 25, 2024
9/10 wonderfulwonderful location!!
MelindaOct 26, 2024
9/10 We will be back!Location, room size, service.
DerekOct 26, 2024
10/10 Exceptional
SanDec 19, 2024
10/10 Exceptional
RosafeNov 7, 2024
8/10 Very good
IngridDec 28, 2024
9/10 Superb
AngeliqueFeb 23, 2025
9/10 Superb
AliFeb 13, 2025
9/10 Superb
BrianFeb 11, 2025
9/10 Superb
MaryFeb 8, 2025
9/10 Superb
PaulaJan 29, 2025
10/10 AmazingSpa was divine
MindyOct 16, 2024
10/10 Exceptional
JaneOct 20, 2024
10/10 Exceptional
TomOct 17, 2024
10/10 Exceptional
PaulOct 16, 2024
8/10 Very good
ArmaeOct 24, 2024
5/10 Passable
MelissaNov 14, 2024
9/10 Superb
ChristineDec 18, 2024
7/10 Good
BarryJan 17, 2025
9/10 Superb
KellyNov 6, 2024
9/10 Superb
NatashaNov 4, 2024
7/10 Good
BartOct 13, 2024