2/10 TERRIBLY DISAPPOINTEDWe are seniors who have stayed at this property years ago. Actually was comped New Years Eve with deluxe dinner and Jackie Mason as guest performer. So coming back was going to be an experience and well it was a terrible one. Arriving at the hotel, there was no valet service. Front doors were blocked and had to use exit doors. No luggage trolly available and really no help from the one person at the front desk. After checking in we carried our luggage to our room and then went back to move our car to the parking garage. They use a scan and pay system where I tried several times without success. Also the system asks for too much personal information which I do not usually give to unsecured payment systems. After discussing with finally a person who was ready to help comped us for the 3 day parking. We were told hat there will no Housekeeping for the 3 days we would be staying here. We should have left at this point but payment was in advance and late evening and tired from a 7 hour drive. The room was very bare, almost like a dorm room. Wife wanted to take shower but no hair dryer available. Tried to set the heat but would warm for a few minutes then shut off. Room was mostly at 65-68 during our entire stay. We went down the next day for some towels and tissues but were only able to get some tattered towels but no tissues available. Wanted to get something to eat and were told that we would have to go next door to o The Hard Rock Casino as Showboat had no open restaurants during our entire stay. We were so happy to check out of this property. I believe that Showboat should should return our entire hotel stay.
I3965JLbillsMar 17, 2025
2/10 Worst hotel experienceI had a very disappointing experience at this hotel. The parking garage was terrible — it smelled strongly of urine and had dog waste on the floors. The entire building is in desperate need of a fresh coat of paint, and the overall appearance feels poorly maintained.
The staff’s attire was unprofessional, making the environment feel more casual than appropriate for a hotel setting. Customer service was also lacking, and I was surprised to learn they don’t offer cleaning services on Tuesdays — something I find unacceptable for a hotel.
The room and hallways had a strong odor of weed, and the furniture was extremely outdated, resembling pieces from the early 1900s with visible stains. To make matters worse, there were cockroaches running around the room.
We stayed in the Ocean View High Floor King Suite with Roll-In Shower, but the room looked nothing like the photos on Expedia — the furnishings were completely different and far more outdated.
Overall, this was one of the worst hotel stays I’ve experienced, and I would not recommend it to others. I definitely won’t be returning.
X4651TWgeraldinecMar 20, 2025
5/10 We made it fun but the hotel itself didn't live up to our past memories and expectations here.The hotel was close to a comedy show we were going to see which was great.
AshleyMar 29, 2025
6/10 Showboat is perfect for comforting , relaxing and entertaining all in one.The property itself is very nice, comfortable atmosphere, great entertainment for families.
RosilandMar 29, 2025
1/10 Absolutely horribleFirst, let me say when I booked the room I knew I was not booking a five star resort. However, I did not think it would be anywhere near as bad as it was. When we arrived in the room, there was no soap in the bathroom, the garbage cans were all full from the previous guests. There were no wash cloths in the bathroom. There were clumps of hair in the shower, and the bottom of the shower curtain was red from soap scum, and mildew. The entire hotel was old and dirty and just gross. There is only one restaurant in the entire hotel and it took over 45 minutes to get our breakfast and the order was completely wrong. This had to be one of the worst hotel experiences we have ever had. We will never return.
JenniferApr 13, 2025
7/10 Show boat reviewAll the activities the arcade the water park
MeigonMar 30, 2025
1/10 Not greatPerson at desk was nice.
SusanMar 22, 2025
1/10 Horrible… if you want to be sleep deprived stay hereit was a good family environment. but not for overnight stay
JaimeMar 24, 2025
6/10 Good hotel but they have bugsThe room it self was good our room was in a good place right next to the arcade and the waterpark we stayed for my son 16th birthday my only issue was BUGS IN OUR ROOM we was out most of the day but the next morning when we woke up it was bugs on our floor and on our clothes that was on the floor we only stayed one night so we left they next morning but we had to shake out clothes to make sure all the bugs were off our clothes I didn’t want to bring bugs home especially when I didn’t know what kind it was
Happiness52595545880Mar 18, 2025
3/10 Sad experienceI have been here twice before and everything was wonderful that's why I booked again...the room was not clean..even asked to be changed but was told there were no other rooms available.... the noise was to much to even sleep...neighbors were horrible...bathroom smelled like mildue shower curtain smelled bad the water didnt go down...had to remove drain cap to remove hair and beads that were in drain...bathroom didn't flush...this room wasn't to par...so sad since it's my birthday weekend😪I deserve a full refund
LourdesApr 7, 2025
4/10 Not good enoughOne of the worst resort to stay at. The price is high on top of resort fees and there are no amenities in the hotel. They don't even have a microwave or silverware if you want to warm up the baby food and the male receptionists are not at all helpful. The rooms look old and not updated at all. It is not worth the cost, only decent thing at Showboat is island water park. If you are visiting waterpark then stay somewhere else and just visit waterpark. Avoid staying there.
989vivekjMar 19, 2025
4/10 Doesn’t live up to the priceFor the amount we paid, it was very disappointing. We had the queen family suite and the coffee machine, freezer, and tv remote did not work. When you turn a sink on it would shoot out dirty water and splash you and then it became clear. We also ended up seeing roaches as well. On the bright side, they gave us a $50 arcade card which was the same amount of parking which was cool. It has easy access to the boardwalk and staff was really friendly.
NicholasApr 14, 2025
8/10 Enjoyable. Will come againI liked how clean it was and convenient to the boardwalk and beach. The staff was very fast and helpful with all of our concerns. Check in and check out was smooth
NicoleApr 1, 2025
2/10 Save your MONEY!!!!I disliked the fact that I paid for a suite expecting it to be nice it was the total opposite. The couch smelled like Vomit, the curtains were ragged and broken, the wet bar countertop was stained and cracked, the refrigerator smelled of meldew and mold... I would've changed my room but my husband was tired and just wanted to rest. Also there are Limited to NO FOOD OPTIONS IN THE Hotel,.Overall this experience was not a good one
ChimereMar 29, 2025
4/10 Incidents after Incident happened on my stay.The day of my stay, there were two incidents that shocked me the same night.
Blood everywhere in the hallway , some was stabbed. Police officers in the office patrolling the elevators.
Also on my way back to the hotel, a fire fighters truck outside the hotel.
I will not book in the future.
Until this day I'm still waiting for my refund. Almost 2 months now.
I do not recommend anybody staying here.
YolandaApr 2, 2025
5/10 It was pleasantThe arcade was nice go carts was really fun
Nia198708Mar 31, 2025
4/10 DisappointingOverpaid for room, size, took too much time to get to room, 14th floor, elevator was broken, thin blanket was cold, fuse in bathroom blew from hairdryer, drain in shower was backed up, neighbors were loud and smelled like pot, ace food was gross and im not too picky about bar food, arcade was not fun for kids, go cart ride wS 40 a lap, rip off, room outdated as could be hallways were gross
ClarkinMar 31, 2025
9/10 Nice place to stayThe only problem was the Scancode for the parking..it sent me to a fraud site and I ended up having my debit card locked up when my bank called me. Don't use the Scancode use the text to Pay. However the jacuzzi was so needed and glorious. We had a great time at the local casinos. We didn't go to the Waterpark this visit, but we have been there, and it is wonderful too
TeresaApr 14, 2025
6/10 They need more cleaning service a little better and they need to upgrade the rugs in the hallway somI never was office offered any breakfast at the location in Atlantic City New Jersey
EileenMar 24, 2025
4/10 thumbs down 100%very professional and attentive staff
AndreaMar 31, 2025
5/10 It was ok. We slept there but had to walk to all the other hotels to do things which is not what we wanted to doIt was a nice place and it was huge.
KellyApr 12, 2025
4/10 Only good for its waterparkHonestly we went for the waterpark which was good but very crowded. The hotel itself is very poor quality our room was dated, not clean and smelled of urine. That kind of took away from the whole experience. Probably wouldn’t go again, there are better hotels with waterparks.
608saadiamMar 23, 2025
10/10 I will be recommending this hotel to all my family and friendsThe place looked so beautiful the decor was so nice and elegant and the staff was so friendly and very attentive and they are kid friendly the kids was running around playing at the arcade that's in the hotel and a water park
ShanaApr 2, 2025
5/10 PassableI like the arcade, put put golf , and skating
DanielleApr 9, 2025
3/10 PoorOnly one working elevator from the Parking garage was working. Waited over 20 minutes for the one that was working, so I had to use the steps. The bed was hard and uncomfortable. I could hear all the other rooms toilet flushing all night.
TriciaApr 1, 2025
5/10 Great location but in need of major renovation.It was close to the Hard rock went to a concert there.
PaulMar 22, 2025
9/10 So fun, clean, friendly staff, family oriented.We were never able to access the WiFi even after asking the front desk. They're response was that there were too many people accessing it.
KellyApr 10, 2025
10/10 Very nice.Place was clean, front desk representative was very friendly and helpful. I had couple of questions and representative explained everything and offered help if I needed
ZinovyApr 5, 2025
1/10 Badi don’t like it they didn’t allow me to check in until 4pm , i was driving for a long time to atlantic and they didn’t accepted my request to check in before 4 pm
AliApr 1, 2025
9/10 Nice and clean,kids friendly.The only thing i dislike was,that our room wasn’t ready,at our check in time,we had to wait.other than that it was a nice place to stay.
NolleilysApr 15, 2025
1/10 Absolutely terrible.
AndresMar 23, 2025
4/10 I just wanted to get away for my babies and I thought wrongNothing
BerniceshaMar 23, 2025
8/10 High price was unfortunateOriginal room was dirty- carpets were very nasty. Front desk was very accommodating and upgraded out room for the inconvenience.
SandersApr 15, 2025
2/10 This facility has very poor cleanliness.Stains on all surfaces (floors, walls, carpets, curtains. Used syringes, blood, and human waste in stairwells.
MelissaMar 31, 2025
5/10 PassableVery disappointed there were no washcloths just bath towels how we suppose to wash our body.staff was good over priced games in the arcade
MarkMar 31, 2025
10/10 ExceptionalIt was great. I got the room to attend the Katt Williams show at Boardwalk Hall. I didn't like the show but I loved that room.
JoanneApr 12, 2025
10/10 ExceptionalMy children loved the arcade and water park. The closeness to the Sugar Factory. It’s an ideal spot
LashauntaMar 31, 2025
10/10 Family had an amazing time.Kid’s friendly
CiaraApr 12, 2025
10/10 Very welcomingWas very nice just to many kids banging on my room door and running really nice place tho
SharonApr 2, 2025
8/10 My family enjoyed themselvesKid friendly
SharneseApr 1, 2025
8/10 Overall great stay well be backBreakfast was served cold and quite pricey
JanetMar 30, 2025
6/10 Went wellLocation
LuisApr 13, 2025
4/10 Disappointing
FergusonApr 7, 2025
1/10 BadThe hotel is not in good condition and the pool is useless.
AdrianaApr 6, 2025
1/10 BadIt was a terrible stay. I will be talking to someone soon
KathyApr 6, 2025
1/10 Not very safeClean
ValerieApr 1, 2025
3/10 will not book there againwater park
GeraldApr 6, 2025
3/10 PoorHallway smelled, We needed blankets
Teardrop76Apr 11, 2025
7/10 Ok
ColleenMar 30, 2025
8/10 Loved itEverything. Love the suites
AlbertMar 23, 2025
10/10 Exceptionalvery clean bathroom
JeffreyApr 7, 2025
1/10 BadNo good
StaceyMar 22, 2025
10/10 ExceptionalYes
BarkerpopsMar 28, 2025
4/10 Disappointing
LeslieApr 6, 2025
4/10 Disappointing
LydiaApr 2, 2025
4/10 Disappointing
MeginMar 24, 2025
10/10 Exceptional
ReneeApr 8, 2025
10/10 Exceptional
MarileeApr 7, 2025
10/10 Exceptional
HeatherApr 7, 2025
10/10 Exceptional
BrandonApr 7, 2025
10/10 Exceptional
RiosApr 4, 2025
1/10 BadHorrible
LeslieApr 2, 2025
10/10 Exceptional
RobledoApr 1, 2025
10/10 Exceptional
AshleyApr 1, 2025
10/10 Exceptional
JonesMar 30, 2025
10/10 Exceptional
AlfredMar 30, 2025
10/10 Exceptional
AnthonyMar 30, 2025
10/10 Exceptional
ElizabethMar 28, 2025
10/10 Exceptional
ShennaryMar 28, 2025
10/10 Exceptional
TenishaMar 24, 2025
10/10 Exceptional
JohnMar 24, 2025
10/10 Exceptional
NatashaMar 24, 2025
10/10 Exceptional
ThelmaMar 24, 2025
10/10 Exceptional
JennaMar 23, 2025
10/10 Exceptional
YiliamMar 23, 2025
10/10 Exceptional
SharitaMar 23, 2025
8/10 N/AN/a
DomApr 15, 2025
8/10 Very good
AlbertApr 7, 2025
8/10 Very good
LuisApr 5, 2025
8/10 Very good
WilsonApr 1, 2025
8/10 Very good
CourtneyMar 22, 2025
8/10 Very good
CynthiaMar 22, 2025
8/10 Very good
HinesMar 21, 2025
5/10 Passable
JeffreyApr 7, 2025
5/10 Passable
RhiannaApr 4, 2025
5/10 Passable
MariaMar 22, 2025
9/10 Superb
VelezApr 15, 2025
9/10 Superb
LaurenApr 7, 2025
9/10 Superb
AntoinetteMar 31, 2025
9/10 Superb
LisaMar 22, 2025
7/10 Good
DorethaApr 13, 2025
7/10 Good
NicoleApr 9, 2025
3/10 Poor
MariesaApr 5, 2025
7/10 Good
AllanApr 4, 2025
7/10 Good
ConnorApr 4, 2025
7/10 Good
RhondMar 30, 2025
7/10 Good
KarenMar 30, 2025
7/10 Good
CraigMar 22, 2025
1/10 Bad
AaronMar 31, 2025
1/10 Bad
MitchMar 23, 2025