2/10 Extremely Disappointed – My Belonging Was StolenI had a very disappointing experience at this hotel, and I feel compelled to share it. During my stay, I had to place my grey hat inside the ceiling recess of my room (321) to block an annoying flashing red light that made it impossible to sleep. When I checked out, I immediately contacted the hotel to retrieve it.
Despite my clear instructions on exactly where it was, I was repeatedly told that nothing was found. It is obvious that either the ceiling panel was closed with my hat still inside, or someone took it. Either way, my item—which holds great sentimental value—has disappeared, and the hotel has done absolutely nothing to help me recover it.
Being ignored after raising this concern only makes it worse. In a 4-star hotel, I expect professionalism, accountability, and at the very least, a genuine attempt to assist a guest. Instead, I have been met with dismissiveness and silence.
I would strongly advise future guests to think twice before staying here. If your belongings go missing, don’t expect any real help.
anaclararicciFeb 10, 2025
8/10 Great location but not the best hotelThis hotel is in a wonderful location close to everything worth doing in Milan but there are a few reasons it only gets 4 stars rather than 5. Mainly, the front desk staff could be more friendly. Questions about things to try and see could have been handled in a friendlier way. They always seemed too busy to help. The second problem is the rooms do not get cool enough at night. We were there in March and while it was a comfortable 65ish degrees outside, the room was much warmer. This forced us to leave the window open at night to cool the room and Milan is a noisy city so it was impossible to sleep well.
jspezMar 9, 2025
7/10 GoodLocation, breakfast as good as you can expect for this price - generally tasty stuff but not top end; some staff were lovely some seemed not so great but no one difficult
AzimMar 17, 2025
10/10 Excellent staffThe perfect location. Amazing reception staff. We forgot a lot of things in the room, in the refrigerator. But the gentleman at the reception told us not to worry, that everything would be saved. When we returned a few days later, everything was returned to us intact, carefully preserved. We are very impressed with such care.
ElenaMar 23, 2025
8/10 Great location, clean & spacious roomsGreat location, good sized rooms & a good selection for breakfast
RuthFeb 3, 2025
10/10 Impressive stayThe hotel is great. The location is amazing. Wonderful breakfasts. The dinners at the restaurant are also excellent. Very attentive, helpful and friendly staff at the hotel. We had a very positive and impressive stay
ElenaMar 23, 2025
5/10 Eaten by bedbugs, seriously infected.. no compensation…Close to the centre.
DirkMar 23, 2025
8/10 Good place to stay near the DuomoVery good location, Duomo and coffee shops nearby. Room small, clean, very quiet. Breakfast nice, staff very friendly and helpful.
SApr 20, 2025
8/10 Overall good experience. Value for money.Breakfast generally good. Room is okay. No complain. Location suits my requirements for this trip. Near Duomo which is a plus point.
KengMar 18, 2025
8/10 A great place to stay in central Milan - 5 minutes from Metro and Il Duomogreat location, really helpful staff , good breakfast
LaurenceMar 26, 2025
7/10 Ok but nothing specialLocation, very close to the Duomo
Ability to book for a single person for a good price
ElodieApr 1, 2025
8/10 Very goodLarge specious room. Breakfast was great.
IlanMar 22, 2025
9/10 SuperbLarge comfortable rooms with good amenities, walking distance to many amazing features in Milan. Breakfast was fantastic.
TimothyMar 21, 2025
9/10 Incredible breakfast and perfect location!Terrific location and breakfast. Room is very comfortable.
ErickMar 16, 2025
8/10 Very goodThe location, staff, room, breakfast
AnahitMar 19, 2025
10/10 Classical and comfortableGreat location, traditional style hotel
TakahikoMar 31, 2025
9/10 SuperbExcellent location 👏
EdricMar 16, 2025
8/10 Great Location !The location
ClaudiaMar 19, 2025
8/10 Overall quite goodLocation and staff
JosefinaMar 29, 2025
7/10 City center. Top location.Location
AndriusApr 2, 2025
5/10 Was happy and comfCooperative
KhalidMar 13, 2025
4/10 DisappointingRoom service
AlrawasApr 13, 2025
10/10 ExceptionalAll
TarekApr 21, 2025
10/10 Exceptional
RammaruMar 23, 2025
10/10 Exceptional
ErjonaMar 10, 2025
10/10 Exceptional
DiannaMar 10, 2025
8/10 Very good
JosefApr 23, 2025
8/10 Very good
HusseinApr 12, 2025
8/10 Very good
MartinaApr 10, 2025
8/10 Very good
NgaApr 7, 2025
8/10 Very good
SimonApr 5, 2025
8/10 Very good
GoharApr 2, 2025
2/10 Very poor
EdwardApr 1, 2025
8/10 Very good
DaliaApr 1, 2025
8/10 Very good
SurekhaApr 1, 2025
8/10 Very good
LourdesApr 1, 2025
8/10 Very good
SpiroMar 29, 2025
8/10 Very good
AlexandreMar 17, 2025
6/10 Pleasant
NaifApr 15, 2025
9/10 Superb
AndreaApr 21, 2025
9/10 Superb
RoselineApr 21, 2025
9/10 Superb
MarisaApr 2, 2025
8/10 Great hotel in a perfect locationWe booked this hotel for a 1 night stay for a weekend Christmas market break. The location is perfect less than 5 minutes walk to the duomo.
As you walk in there’s a large reception area with a checkerboard floor. Check in time was 1pm which is earlier than we are used to, but this was great as we could leave some of our stuff in the room before heading back out again.
We were in room 500, it was large inside and had pretty much everything you could need, slippers, various toiletries, and a free mini bar which included bottled water a couple of cans of soda and some biscuits and crisps to share. Yes the rooms are dated but this is an older hotel that just hasn’t been modernised.
We weren’t aware until we arrived but free breakfast is included downstairs. The breakfast area is huge and seats plenty of people. The food and drink selection was good. They had bacon, many types of eggs, ham, cheeses and sweet treats plus much more. If you’re looking to stay in a hotel in a great location this is perfect if we come back to Milan we will be sure to stay here again.
TomandNikkiTravelDec 24, 2024
10/10 Nice hotelI stayed here for 2 nights last year and enjoyed my stay here. Nice room, good size, good bathroom, good location to duomo, and a metro stop. Helpful staff. Room service was good when I needed something. Would recommend to others as a place to stay.
M7337DSannabFeb 20, 2025
9/10 Superb
VakhtangApr 18, 2025
9/10 Superb
MeghaMar 30, 2025
9/10 Superb
AyushMar 22, 2025
9/10 Superb
EkmelMar 20, 2025
7/10 Good
JessyMar 30, 2025
7/10 Good
MpyisiMar 30, 2025
4/10 Not a 4 star hotelThe room was dated, with evident signs of damp and mould in the bathroom. Despite paying for a larger room, the bedroom was much smaller than advertised. The staff were unfriendly, and the overall experience did not reflect a 4-star standard. There was a persistent musty smell in the hallways, which added to the disappointment. While breakfast was pleasant, the hotel is unsuitable for business travellers as no clothes iron or ironing facilities were provided, even upon request.
Flavs99Nov 29, 2024
6/10 Advantages of position outweigh rather tired nature of hotel 4 star I don’t think soBreakfast good internet really bad service ok but patchy. Doorman particularly lazy. Left us to carry bags to taxi
JohnJan 4, 2025
7/10 Excellent stay, great value for city centre location.Great location, so close to the centre and metro
PhylipFeb 26, 2025
3/10 Poor
KyleFeb 24, 2025
1/10 I recommend everyone not to be deceived and not to choose this hotel.
OtarDec 25, 2024
10/10 Always brunelleschiThe location is fantastic, and the personal is very polite and helpful.
Our room was spacious and clean.
AbdelsalamDec 19, 2024
7/10 Nice experience for two nights in Milan centerGood location, nice breakfast
SalahFeb 13, 2025
6/10 Hotel in good location.To be honest I was there for one night so the location was good.
JasonJan 22, 2025
10/10 Nicely located. Large room. Comfortable stay.Comfortable, clean, good sized rooms.
ChristopherFeb 23, 2025
10/10 ExceptionalVery good breakfast. Very close to central zone.
OvidiuFeb 16, 2025
10/10 Lovely stay, very warm people at this Hotel.
YvonneMar 2, 2025
7/10 GoodPerfect location!
DominaJan 11, 2025
9/10 SuperbGREAT LOCATION AND GREAT BREAKFAST
ElaMar 3, 2025
8/10 Very good
EnderFeb 27, 2025
10/10 Exceptional
KlaudiaMar 10, 2025
9/10 SuperbGood location
The very old man on the front desk (who is available only at the late night hours) is rude & different from others, i think he was drunk because shouting & looks aggressive & terrible, my friends told me to avoid him & even not look at when pass through the lobby
AlaqdawiNov 5, 2024
3/10 PoorLocation was good and room reasonably comfortable.
IlanDec 2, 2024
10/10 Perfect Hotel in MilanoIt was a good experience to stay so close to Duomo di Milano.
Receptionists were so polite and breakfast was so rich.
To sum up; tremendous accommodation for Milano.
TürkDec 22, 2024
6/10 Overall good enough but not good value for money.Location good. Free mineral water. Bar good
RichardNov 18, 2024
8/10 Very goodSpacious and comfortable room, good breakfast, great location of hotel, five minutes walk from Dome.
RaphaelJan 6, 2025
6/10 AcceptableThe location was good, but the breakfast was bad , the room size was good.
MedDec 24, 2024
8/10 Super location in the heart of Milano.Super location in the heart of Milano.
AkosNov 10, 2024
8/10 PerfectoLocation and staff
AndyJan 5, 2025
10/10 Exceptional
AbdullahMar 1, 2025
10/10 ExceptionalLocation is just perfect, staff very polite, breakfast delicious.
AgronDec 29, 2024
10/10 The staff was awesome. Wish the bar was open more hoursBreakfast was,ok
MichelleDec 21, 2024
9/10 SuperbLocation
Staff
Breakfast
AlbanveloDec 17, 2024
8/10 Very good
SazanFeb 12, 2025
8/10 Very good
JeyhunJan 6, 2025
9/10 Superb
MohammadMar 5, 2025
9/10 Superb
EmiMar 5, 2025
8/10 Very good
MavriqiDec 27, 2024
9/10 Superb
MohamedFeb 14, 2025
9/10 Superb
JohanFeb 9, 2025
10/10 ExceptionalVerry clean, staff verry nice and helpfull, food was excellent, highly recomend.
Dont have car park but there is a secure underground car park 200 meters away from the hotel.
CrisDec 4, 2024
9/10 Very pleasant and a great breakfast buffet.Old school style
Wendy,Nov 8, 2024
10/10 ExceptionalEverything about this hotel is excellent, the location, staff, facilities, etc.
TatianaOct 23, 2024
10/10 ExceptionalVery good location, clean and helpful staff. Totally recommend!
HaiaNov 1, 2024
6/10 PleasantLocation was superb.
SamsonDec 3, 2024
8/10 Very good
AldoDec 10, 2024
8/10 Very good
SuziNov 13, 2024
9/10 Superb
MelvinJan 9, 2025
9/10 Superb
LiyaoJan 7, 2025
9/10 Superb
MichelleDec 27, 2024
9/10 Superb
IrynaDec 17, 2024
9/10 Superb
RichardDec 16, 2024
7/10 Good
CelineFeb 4, 2025
1/10 Bad
MohammadFeb 20, 2025
9/10 ExcellentLocation and Quantity of services
TerryOct 22, 2024
7/10 Good
Katmcg73Nov 21, 2024