2/10 Unprofessional and unfriendly staff which will leave bad taste on your tripNothing
UmairApr 18, 2025
1/10 BadDear Management,
We have become victims of theft.
A significant amount of cash was stolen from our room. We discovered that money had disappeared from our bags. The theft occurred during our absence from the room.
We suspect that a member of the hotel staff may be involved, as they had access to the room during that time.
We sincerely hope that the hotel management will treat this situation with the utmost seriousness, take appropriate measures, and conduct a thorough internal investigation.
Sincerely,
Victoria
ViktoriiaApr 13, 2025
8/10 Great value, good location with clean and nice rooms.The hotel is really great value for your money. The location is not far from the center so you can easily walk everywhere. Train station to Bergamo and Lake Como is quite close as well. Great option for a short vacation in Milan and near spots.
FilipMar 23, 2025
7/10 GoodPerfect location, right in front of the metro, neighborhood filled with good restaurants and cafes, close to the main area of Milan as well (1.8km ish). Room was cozy and bathroom great.
SofiaApr 22, 2025
7/10 Overall for two days we are satisfied with the hotel.Clean, nice staff, not bad location, breakfast included.
GorApr 19, 2025
2/10 Nighmere…only the reception was nice, but the reception as design not the workers
AdrianMar 19, 2025
7/10 Nice placeNice hotel, decent bathroom and shower, nice staff and quite close to Milan station
DrApr 13, 2025
9/10 I enjoyed very much my stayThe breakfast was excellent and really more than expected
The location is fantastic as you find nearby all what you need
Staff especially at reception are very kind and helpful
KamalApr 2, 2025
10/10 Hotel Mozart is great value!The staff are lovely and the new decor is super smart! All of the good things remain the same (friendly staff, great breakfast buffet, bar) while the face lift has modernised the interior.
KristieMar 26, 2025
8/10 Very goodLocation is actually comfortable, not far from the centre of Milan, which is great!
Breakfast 8/10
P.S water in mini-bar costs 2 euro lol. JFYI
MiedlienovApr 22, 2025
10/10 ExceptionalI staid in hotel Mozart for the second time. I like the location as it is quiet and nice area with metro/tram nearby. Clean rooms and friendly staff.
AkerkeFeb 21, 2025
7/10 The price was fair and the hotel served its purpose for my short stay.Cozy
AnthonyApr 20, 2025
9/10 SuperbVery nice breakfast and great location.
The only thing is the parking, you need to pay app. 30€/day in the neighboring garage.
NadaMar 30, 2025
5/10 PassableLocation very close to San Siro. Staff were very nice
MladenFeb 17, 2025
5/10 PassableLocation is perfect, nice staff, design is interesting
TaniaMar 23, 2025
8/10 Very goodbreakfast is very good and worth it. Hotel is updated and finishing are super.
JessicaMar 28, 2025
9/10 SuperbEverything was good, the room is clean and the bed is conformable
ShazaApr 20, 2025
8/10 Slept like a baby. Perfect bed.The comfort.
IvanMar 3, 2025
1/10 Room so small and the bathroom same even when i put my bag no anymore space to moveLocation only
AbdulrazakFeb 25, 2025
10/10 ExceptionalI stay in this hotel each time when I come to Milano.
Perfect as usual
WangMar 11, 2025
9/10 I strongly suggest itPerfect. It was very good surprise. Clean and modern
ErvinFeb 15, 2025
9/10 Superbwasn't able to work out how to control room temp
MarkApr 8, 2025
7/10 Stay was okayHygiene
GeraldineApr 20, 2025
10/10 ExceptionalNice, clean, amazing breakfast
RecinskaMar 29, 2025
10/10 Alway satisfied to stay in this hotel
WangMar 18, 2025
10/10 Very goodVery good
MichelApr 3, 2025
10/10 Exceptional
IvanaApr 23, 2025
10/10 Exceptional
FrancescoApr 14, 2025
5/10 Passablea worker in the breakfast buffet behaved as if we were enemies, not as customers! The same was also the chief of duty one old man!
my opinion is that if you go to this hotel, go directly to the room, but don't take it with brekfast!
NgadhnjimFeb 12, 2025
10/10 Exceptional
JaniceApr 13, 2025
10/10 Exceptional
SiennaApr 9, 2025
10/10 Exceptional
AlexeyApr 7, 2025
10/10 Exceptional
MariusMar 26, 2025
10/10 Exceptional
WalterMar 19, 2025
10/10 Exceptional
WangMar 16, 2025
10/10 Exceptional
MatthiasMar 6, 2025
8/10 Very good
LouiseApr 7, 2025
8/10 Very good
StanislavApr 1, 2025
8/10 Very good
HosseinMar 11, 2025
6/10 Pleasant
MohammadApr 11, 2025
9/10 Superb
AliApr 23, 2025
9/10 Superb
YasmineApr 20, 2025
9/10 Superb
GuillermoApr 12, 2025
7/10 Good
NainaApr 18, 2025
7/10 Good
IoanaApr 18, 2025
10/10 Very good experienceInterior and staff
OleksiiFeb 17, 2025
10/10 Exceptional
MuhammadFeb 15, 2025
7/10 Good
KonstantinosApr 10, 2025
10/10 Exceptional
ViktoriiaFeb 9, 2025
7/10 Good
AlessiaApr 6, 2025
3/10 Poor
NicholasFeb 22, 2025
6/10 Average HotelI recently stayed at Hotel Mozart, and unfortunately, it was far from the experience I expected based on the website’s description. First, the room we were assigned had a used shower cap in the bathroom, which immediately raised concerns about cleanliness. After requesting a room change, the new room had a strong, unpleasant odor, like rotten eggs, making it hard to stay in.
I was also unaware of ongoing construction during my stay, which caused further disruptions.
Finally, the air conditioning in our room was broken, leaving the room uncomfortably warm, despite being promised as an amenity.
I am extremely disappointed with my stay and feel that the hotel did not live up to its advertised standards. I hope management addresses these issues for the benefit of future guests.
wajsbergjNov 19, 2024
4/10 Poor service & building work ongoingArrived to a hotel covered in scaffolding. Walked in & was told breakfast not available due to refurbishment (I think) - but the guy said we hadn’t booked it anyway.
I had booked direct with the hotel & breakfast was included in my booking. Only booked 2 weeks before yet no notification of scaffolding or lack of breakfast.
Had booked a double room with rollaway bed. I know this will always restrict space, but arrived in the room & you couldn’t get to the dressing table or wardrobe due to the rollaway. The room was not suitable for an additional bed. That aside, the room & bathroom looked good.
I went to reception & they did ‘upgrade’ us to a room with sufficient space. The room was no different, other than a settee which converted to a bed & therefore had room.
I then found my booking confirmation which showed I had booked breakfast. Again I went to reception & received a dismissive response that it wasn’t available. & I would have to speak with the manager at check out.
I did that & after a further debate was refunded 18 euros which apparently was 3 x 6 euro breakfasts.
The attitude of the staff was appalling. It felt like I was an inconvenience to them rather than a customer
4jodSep 5, 2024
2/10 Do yourself a favor and stay somewhere else!Do not stay here! Rude staff! Hotel is under construction and we were not informed. Extremely high noises early in the morning, you can sleep, watch tv or work all day. The worse part was having a man by my window while I’m was in bed to work on my window and hotel could r even give me a call warning about it. Don’t ruin your trip , don’t stay here! I asked for a refund and a discount and they said they wouldn’t do it. Rooms are dark and dirty as well.
marinambruOct 26, 2024
10/10 TopFair price , clean , friendly everything is fine . Compliments 2 all the team . For this price its amazing .wifi clean rooms , breakfast ok ,its about 30 min to citycenter with taxi .around the hotels nice italy restaurants ( look my last post on this app )
jensn2014Nov 30, 2024
10/10 Great value hotel in MilanStayed for 2 nights, in a king room. I am guessing by the reviews from last year that the hotel has been updated as our room was very modern. There was also lots of choice at breakfast. The reception staff were extremely helpful. The Lebanese restaurant opposite the hotel was very good too.
603carlpMay 20, 2024