10/10 BuonissimoWe were lucky enough to stay at the Park Hyatt Milano for my birthday this year, as a birthday gift from my sister and brother-in-law. There were 0 issues with checking in as my brother-in-law was able to easily book the stay in my name using his World of Hyatt points.
From the start, the PHM staff was incredibly kind and helpful. We arrived around noon and because we had let them know our arrival time, we were lucky that the room was ready. They apologized for not having the welcome amenity ready for my birthday as they were prioritizing having the room ready for early check-in (which I was grateful for after a red-eye flight), but sent in a delicious dessert and bottle of champagne shortly after we got to the room. Laetitia was kind enough to escort us up to our room and give us a rundown of the hotel. At other hotels, we'll see a staff member once and never again, but Laetitia made a point to say hello to us at breakfast and at check-out, which made us feel so welcomed.
We stayed in a junior suite that was plenty of space for two people. The room was sectioned into a bedroom and a living area by a room divider with a TV on both sides. The TV only had Italian channels (unsurprisingly) but lacked any streaming or casting options. The bathroom had a wonderful rain/handheld shower combo as well as a large bathtub with lovely bath salts and a loofah. I didn't love the scent of the toiletries so I ended up using my own soaps (though I did enjoy the salts for a nice bath). There was only one outlet that could be used with American plugs that was located in the living area (our fault for not bringing adapters). Luckily the front desk was more prepared than us and had two adapters delivered to our room upon request.
The hotel is very centrally located, literally steps away from the Galleria Vittorio Emanuele II and the Duomo. It's also located right between the Duomo stop and Cordusio stop on the red line of the metro, so it's super convenient to get around.
We used the gym twice and both times it was extremely clean and well-stocked with the usual treadmills, spin bikes, and dumbbells, but also with things you might not normally see in a hotel gym like a rower and a barbell rack and bench. You walk through part of the spa to get there and it is a very calming experience pre- and post-workout, with free fruit, water (still and sparkling), teas, and earbuds.
The PHM has a concierge desk with folks who are ready to provide assistance and recommendations. We asked for must-try restaurants and ended up trying two of them that were marvelous--will have to make our way through the rest of the list next time.
We went to La Cupola twice for the breakfast buffet. First time we were waited on by Kharla, who was extremely attentive and helpful. Second time it was a bit more crowded due to some sort of conference so the meal did not feel as personable as the first time, but the service was never lacking. The buffet had a great variety of pastries, fruits, meats and cheeses, more pastries, as well as sections for Middle Eastern and Asian fare, so loved the diversity there.
I cannot say enough great things about Park Hyatt Milano and we cannot wait to stay there again! Grazie mille!
carlenzMar 12, 2025
10/10 Perfect hotel in the heart of MilanFrom checking in to out everything was completely perfect. The manager upgraded my entire family for our 20th anniversary trip and the rooms were simply perfect. The service is incredible. Marcello Confalonieri (front office manager) had our rooms ready early and was so kind. The location is simply perfect. Walk to the high end shops which are as close as you possibly can be. The hosts at the front of the hotel arrange taxis in minutes and could not be more accommodating. My husband and I enjoyed the spa common area and took in a steak and the jacuzzi after a long travel day. It was relaxing and clean and all of the decor was just perfect. I wish we could have stayed longer. Do not hesitate to book the Hyatt Milan!
jnole82Mar 16, 2025
10/10 Wonderful family stayGorgeous hotel in a perfect location to visit the main sites in Milan. Classy and impeccable service, an elegant setting wonderful food and it's own exciting vibe make this hotel stand out.
They treated my young daughter's wonderfully. The hotel went out of their way to assist me with a last minute surprise (thanks Maryan).
The hotel is worth the splurge!
Breezy617Mar 13, 2025
10/10 Luxurious and convenientGreat hotel in the most convenient location. The hotel was next door to the Galleria Vittorio Emaneule II. It was close enough but without the noise from the Piazza di Duomo. Staff were friendly and helpful. Rooms were luxurious and spacious. We would certainly come back again the next time in Milan.
linatsangtamMar 21, 2025
10/10 Cant go wrong here at Park Hyatt Milano.Great overall experience!!!
Highly recommend this hotel.
Staff is super helpful, unbeatable location, great stay as always.
Stayed on this properties many times before and will continue to in the future.
Always deliver service above any expectations.
Thank you!
henryb253Mar 11, 2025
10/10 Like home. 5 star โญThe location is great. You feel the warm welcome from entry and lovely staff on a valet parking always meet you with smile โค๏ธ breakfast was very good. Bed was soft and big. Room nice, big and warm. Very clean .
VeronikaMar 30, 2025
4/10 Disappointing
FrancisMar 23, 2025
10/10 ExceptionalThe stuff were friendly , location was perfect , The breakfast service was amazing
AliFeb 24, 2025
7/10 GoodBreakfast, Staff, Location.
UrosApr 13, 2025
10/10 ExceptionalEverything was great and the friendly staff helped us in a wonderful way! Grazie mille.
ChristianApr 14, 2025
10/10 Central location & luxury stay in Milanbest location in Milan - not only the proximity to the Duomo, Rinascente and La Scala, but a network of trams and metro made it so convenient to get about town. Staff was very efficient and helpful, attentive to details and super-friendly. Housekeeping was the top of game - they emptied out the trash, changed towels and put personal touches multiple times a day and kept the room amazingly clean. Breakfast was a champion with fresh veggies, scrumptious pastries and a Mediterranean as well as Asian corner for buffet, plus a la carte hot dishes included. Gym was small but functional and 24 hours open
AndyJan 3, 2025
9/10 Excellent location. Friendly staff . Very clean roomsThe location
AhmedFeb 24, 2025
10/10 AmazingAmazing property ,great staff and good location
ShaApr 6, 2025
9/10 SuperbIt was good
KhaledApr 4, 2025
10/10 Exceptional
AlhasanApr 4, 2025
8/10 Very goodgood location, helpful front desk
KittyJan 3, 2025
10/10 best experience, hospitable staff, spacious room and great location.the amazing staff service level and professionalism.
MalwazzanJan 26, 2025
10/10 Exceptional
DanielaMar 26, 2025
10/10 Exceptional
NinoMar 21, 2025
10/10 ExceptionalPerfect location near Duomo
Perfect staff
Perfect breakfast
VsevolodJan 8, 2025
10/10 Exceptional
SattamFeb 25, 2025
10/10 Exceptional
OppenFeb 23, 2025
9/10 SuperbBest location in Milano
CharbelDec 22, 2024
10/10 Exceptional
TatianaFeb 17, 2025
10/10 Exceptional
TatianaFeb 17, 2025
10/10 Exceptional
NasserFeb 16, 2025
10/10 Exceptional
SalemFeb 13, 2025
10/10 Exceptional
HeshamFeb 13, 2025
8/10 Very good
MohammedApr 7, 2025
5/10 Passable
SultanFeb 27, 2025
9/10 Superb
NajeebApr 12, 2025
9/10 Superb
AbdullaApr 8, 2025
9/10 Superb
DavidApr 3, 2025
9/10 Superb
ReemApr 2, 2025
9/10 Superb
EjonaMar 30, 2025
9/10 Superb
DavidMar 29, 2025
10/10 ExcellentThe staff good spirit and willingness to help.
AzeezaDec 17, 2024
10/10 We enjoyed every second of it!Everything was more than perfect
MohammedNov 25, 2024
10/10 Exceptional
HuseyinJan 13, 2025
10/10 Exceptional
SultanDec 26, 2024
10/10 Exceptional
AhmetDec 26, 2024
9/10 Superb
CamillaFeb 23, 2025
10/10 Exceptional
AhmetDec 18, 2024
10/10 Exceptional
ZhiDec 9, 2024
10/10 Exceptional
JosephDec 8, 2024
6/10 Pleasant
FelixDec 21, 2024
9/10 Superb
KushFeb 15, 2025
9/10 Superb
SaeedFeb 14, 2025
9/10 Superb
IvarsFeb 1, 2025
9/10 Superb
MarcinJan 30, 2025
9/10 Superb
MarcinJan 30, 2025
9/10 Superb
LesediJan 1, 2025
10/10 Exceptional service and propertyThe service at this hotel was exceptional and truly sets it apart from other luxury hotels. Everyone went out of their way to ensure that we had a truly memorable stay. Guila was absolutely fantastic and could not have been more welcoming and accommodating. The location of the hotel is perfect. So close to all of the sights and perfect especially for a first time visit to Milan. The breakfast in the morning was delicious. There were so many choices and everything was so fresh! Highly recommend and will definitely be back again!
DebraSep 29, 2024
5/10 PassableLocation
SulaimanAug 9, 2024
8/10 very good !The location was perfect we barely needed to pay for transport and the staff was so lovely
CathrineAug 21, 2024
9/10 Comming againLocation, staff, service
MohammadOct 5, 2024
10/10 Exceptional
GalinaNov 27, 2024
10/10 Exceptional
FahadNov 21, 2024
9/10 A beautiful hotel in the best location with staff that just want to do anything to make you feel welcome.The location and the staff
JackieJul 31, 2024
8/10 Very goodThe location and the staff thank to all of them
MedhawiAug 5, 2024
8/10 Very goodThe shower and location were amazing. The bathroom was huge, but bedroom too small
JamesSep 18, 2024
10/10 exceptionaleverything, it was a very exceptional stay.
NawafAug 7, 2024
2/10 Very poorReception is liar
GermantasAug 16, 2024
10/10 ExceptionalGreat Location
MaxSep 19, 2024
10/10 Exceptional
AleksandrNov 15, 2024
10/10 Exceptional
BryanNov 14, 2024
10/10 Exceptional
ShahadNov 3, 2024
10/10 Exceptional
AhmedNov 2, 2024
10/10 Exceptional
AhmadOct 28, 2024
8/10 Very good
MeeraNov 30, 2024
8/10 Very good
RitaNov 8, 2024
7/10 Good
MahirDec 29, 2024
8/10 We enjoyed our stay. Weather was hot and it benefited us a lot to be able to go back to our room quickly from shopping tThe location is exceptional. You are in the heart of Milan.
NimerJul 20, 2024
10/10 exceptional , definitely i will comeback againeverything
NawafAug 20, 2024
10/10 Itโs was amazing, hope will come back soonBreakfast
CarolineJul 14, 2024
10/10 Exceptional
HussamAug 22, 2024
8/10 Very good
IzzeldinOct 14, 2024
9/10 Superb
PetraDec 10, 2024
9/10 Superb
HalimNov 20, 2024
7/10 The location make my stay more comfortable . I donโt feel worried about my daughters when thy want to enjoy Duamo speciThe staff specially in the entrance . They are all welcoming and friendly
ReemAug 22, 2024
10/10 Amazing staff, location, bar, breakfast with plenty options. Room was absolutely fantastic. We will definitely comeback!Everything about Park Hyatt Milano is pure perfection and hospitality excellence at its best.
MatAug 23, 2024
9/10 Great installations and good location .
CarolAug 4, 2024
8/10 Very goodThe location
MedhawiAug 27, 2024
10/10 Exceptional
RobSep 13, 2024
10/10 Exceptional
HamedSep 6, 2024
10/10 Exceptional
DaryaSep 3, 2024
10/10 Exceptional
SultanAug 5, 2024
9/10 Superb
MohammedOct 1, 2024
9/10 Superb
WaleedSep 26, 2024
3/10 Poor
KonstantinNov 6, 2024
10/10 Exceptional
DonnaAug 28, 2024
10/10 Exceptional
KendraAug 23, 2024
8/10 Very good
AhmadJul 28, 2024
9/10 Superb
EddySep 4, 2024
9/10 Superb
NicolanSep 1, 2024
9/10 Superb
GeorgeAug 19, 2024
9/10 Superb
SavvasAug 19, 2024
9/10 Superb
GiseleAug 12, 2024
9/10 Superb
BhupenAug 1, 2024
9/10 Superb
NataliyaJul 18, 2024