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Country Inn & Suites by Radisson, Houston Northwest, TX

12915 FM 1960 West , Houston

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Good

501 reviews

8.2/10

Convenient Location
Located just 20 km from CityCentre Plaza, Country Inn & Suites by Radisson, Houston Northwest, TX offers a comfortable 2-star stay in Houston.
Fantastic Amenities
Guests can enjoy a seasonal outdoor swimming pool, fitness centre, shared lounge, 24-hour front desk, ATM, and free WiFi. The air-conditioned rooms are well-equipped with modern amenities including a desk, coffee machine, fridge, microwave, and flat-screen TV.
Additional Features
The hotel also boasts a sun terrace, business centre, and vending machines with snacks and drinks. With Houston Arboretum and Nature Center just 29 km away, there's plenty to explore near the property.
Ready to experience a relaxing stay with us? Book your room at Country Inn & Suites by Radisson, Houston Northwest, TX now!

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

May 26th – 27th 2026

1 Room, 2 Travellers

8.2

501 reviews

Yolanda

July 2025

4/10

The checkin process took forever and it seemed like the staff had no idea what they were doing. The elevator ride to the 3rd floor traumatized my 7 year old niece. The elevator begins to shake and bou...The checkin process took forever and it seemed like the staff had no idea what they were doing. The elevator ride to the 3rd floor traumatized my 7 year old niece. The elevator begins to shake and bounce not to mention make a terrifying sound from the 2nd floor up to the third. Once in my room, immediately it looks clean but once you take the opportuntiy to look around, you see how unclean it is. The carpet wasn't vacuumed well, the lamp shades looked as though they had all been in a fight with someone, The mini fridge was never cleaned out from the previous occupant and even after I made the front desk it remained in the same condition, there were roaches in the room, the towels are ridiculously paper thin and the walls were dingy and had bloodied snots on them. I addressed the front desk about this on several occasions and nothing was done about. They offer a pool and a fitness room that were both closed during my stay there. They offer free breakfast but to be honest I refused to eat it as a result of knowing the hotel has roaches. WILL NOT STAY THERE AGAIN. All in all, after complaining several times and not even offered to be compensated or have my price adjusted it was clear that the management of this hotel is not at all interested in their customers. HORRIBLE SERVICE!Show More

Leslie

August 2025

2/10

We stayed at this hotel last minute after falling ill on the final day of the AAU tournament and realizing we couldn’t make the drive home. For the price, it was a convenient option and check-in went ...We stayed at this hotel last minute after falling ill on the final day of the AAU tournament and realizing we couldn’t make the drive home. For the price, it was a convenient option and check-in went smoothly. Unfortunately, we were misinformed about the breakfast schedule and arrived 30 minutes too late the following morning. Thankfully, the staff member on duty was extremely kind and accommodating—she offered to warm up sausages for us despite breakfast being over. She mentioned the breakfast times often change between weekdays and weekends, which may explain the confusion. The room itself was spacious but not entirely comfortable. The pillows lacked support, and the sheets had an unpleasant odor. That said, given how unwell I felt, most of the smaller details escaped my attention. Overall, the staff’s kindness stood out during a difficult time, but cleanliness and comfort could be improved.Show More

Steven

Friends · August 2025

2/10

This was by far the worst hotel experience I’ve ever had. When I first checked into my room, I discovered feces still in the toilet. I requested another room, only to find that the beds and couches we...This was by far the worst hotel experience I’ve ever had. When I first checked into my room, I discovered feces still in the toilet. I requested another room, only to find that the beds and couches were filthy in the second room. Thinking it couldn’t get worse, I asked to be moved again but the third room had roaches. At that point, I didn’t feel safe or comfortable staying in the hotel at all. Despite the terrible conditions, I was still charged for one night, which is completely unacceptable given the circumstances. This hotel is unsanitary, poorly maintained, and not worth the money. I would strongly advise anyone considering staying here to look elsewhere.Show More

exclusivelyv

Family · September 2025

2/10

Worst place ever. Found them through Priceline and spoke to Chris at the front desk who was shown the pictures and stated since I wanted to check out I would get a refund. Spoke to Priceline that said...Worst place ever. Found them through Priceline and spoke to Chris at the front desk who was shown the pictures and stated since I wanted to check out I would get a refund. Spoke to Priceline that said they would call the hotel to get approval then everytime they called the hotel wouldn’t answer. Now they are claiming to never have spoken to me that I stayed the full time and that there was no issues. Meanwhile as you can see on the photos there were cockroaches, blood stains on shower curtains and dried semen on the bed.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Cashless payment available

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Covered parking

Secured parking

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Access to nearby indoor pool

Access to nearby outdoor pool

Pool sun loungers

Exercise/lap pool

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

ATM/banking

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Family rooms

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

Face masks for guests available

Key card access

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Country Inn & Suites by Radisson, Houston Northwest, TX doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Country Inn & Suites by Radisson, Houston Northwest, TX's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Country Inn & Suites by Radisson, Houston Northwest, TX

Good

501 reviews

Show More

Popular Amenities

Choose rooms

May 26th – 27th 2026

1 Room, 2 Travellers

501 reviews

Yolanda

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Leslie

2/10

Steven

2/10

exclusivelyv

2/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Show More

House rules

FAQ

501 reviews

Yolanda

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

4/10

4/10