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Four Points by Sheraton Auckland

396 Queen Street, Auckland

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Good

1255 reviews

8.4/10

Luxurious Accommodation in Auckland
Modern Amenities: Four Points by Sheraton Auckland offers a range of modern amenities including a fitness centre, restaurant, and bar for guests to enjoy during their stay.
Convenient Location: Situated just 2.6 km from Masefield Beach, the hotel is centrally located near popular attractions such as Auckland Town Hall and Auckland Art Gallery.
Business and Leisure: Whether you're traveling for business or leisure, our hotel caters to all guests with a business centre, cooked buffet breakfast, and comfortable rooms equipped with all the essentials.
Experience luxury and convenience at Four Points by Sheraton Auckland. Book your stay now for an unforgettable experience.

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

Apr 27th – 28th 2026

1 Room, 2 Travellers

8.4

1255 reviews

Mrs Raijieli

Solo Traveller · October 2025

10/10

Check in - excellent customer service room - great right close to the lift - room 609 bfast - great range especially omellete location - superb & central room serviice - so efficient& acurate bar...Check in - excellent customer service room - great right close to the lift - room 609 bfast - great range especially omellete location - superb & central room serviice - so efficient& acurate barista - coffee place was a great help to get a bigger sized to go cup valet parking - used this for one night only...too good!Show More

Malcolm

Family With Children · October 2025

10/10

The staff were amazing. They were really helpful and great with the kids. Ash in particular I want to make a special mention of, she went over and above. This place really exceeded my expectations and...The staff were amazing. They were really helpful and great with the kids. Ash in particular I want to make a special mention of, she went over and above. This place really exceeded my expectations and is a great representation of the brand. As I said to my wife I will now seek out this brand at any location we are staying based on the service and comfortability that we received from this hotel.Show More

Tim

Solo Traveller · September 2025

8/10

It was clean. Good value for money, especially with breakfast included. Gym was pretty good for a hotel gym. Staff really nice, especially the restaurant staff, and very responsive to email queries. B...It was clean. Good value for money, especially with breakfast included. Gym was pretty good for a hotel gym. Staff really nice, especially the restaurant staff, and very responsive to email queries. Breakfast was good. The staff were kind enough to give me a room on a high floor as I requested.Show More

Harteveld

Family With Children · November 2025

8/10

Love this hotel but definitely had some issues on this occasionLove this hotel but definitely had some issues on this occasion

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Auditory guidance

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Electric bicycle charging station

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Happy hour

Vegetarian menu options available

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Family Friendly

Kid meals

Ski & Winter Sports

Snow sports gear

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

Smoke alarms

Key access

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

3:00 PM

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 3:00 PM, while you're expected to check out by 11:00 AM.

Four Points by Sheraton Auckland's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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8.4

1255 reviews

Mrs Raijieli

Solo Traveller · October 2025

10/10

Malcolm

Family With Children · October 2025

10/10

Tim

Solo Traveller · September 2025

8/10

Harteveld

Family With Children · November 2025

8/10

Love this hotel but definitely had some issues on this occasionLove this hotel but definitely had some issues on this occasion

Four Points by Sheraton Auckland

Good

1255 reviews

Show More

Popular Amenities

Choose rooms

Apr 27th – 28th 2026

1 Room, 2 Travellers

1255 reviews

Mrs Raijieli

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Malcolm

10/10

Tim

8/10

Harteveld

8/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Ski & Winter Sports

Safety & Security

Additional Amenities

Show More

House rules

FAQ

1255 reviews

Mrs Raijieli

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

10/10

10/10