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Hampton Inn Madison Square Garden Area Hotel

116 W 31 Street, New York, New York, 10001, New York

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Good

253 reviews

8.2/10

Recreational Amenities and Services
Indulge in the fitness center or unwind on the terrace. Enjoy complimentary wireless internet, concierge assistance, and a communal TV.
Dining and Services
Savor a meal at the hotel's restaurant or opt for room service. Start your day with a free grab-and-go breakfast.
Featured Amenities and Accommodations
Benefit from free wired internet, a business center, and limo service. Relax in rooms with DVD players, flat-screen TVs, and designer toiletries, steps away from famous attractions.
Experience comfort and convenience at the Hampton Inn Madison Square Garden Area Hotel. Book now for an unforgettable stay in Manhattan.

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Popular Amenities

Free WiFi

24-hour front desk

Luggage storage

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May 29th – 30th 2026

1 Room, 2 Travellers

8.2

253 reviews

David

August 2025

8/10

Breakfast is included for free, which consists of a hot buffet, toast, waffle making machine, fruit, coffees, fruit juices. They change the hot food every day. The breakfast service can be chaotic, es...Breakfast is included for free, which consists of a hot buffet, toast, waffle making machine, fruit, coffees, fruit juices. They change the hot food every day. The breakfast service can be chaotic, especially at the weekend, and you can struggle to find a table. The queue for the waffle maker can be long too. They also don’t have normal English tea bags either at breakfast or in the rooms. The rooms are clean but quite dated in their decor. The bed is comfortable. The air conditioning unit is quite noisy but it didn’t stop me from sleeping (and I’m a light sleeper!). There was no noise from the street. The staff are generally helpful, but not always particularly happy or cheerful! The location is ideal. 3 minutes from Penn Station which connects to Jamaica Station via LIRR, from there the AirTrain goes direct to JFK Terminals. Really cheap to transfer from airport, very little walking involved, plenty of seats on the LIRR trains which are all air conditioned (very welcome in the New York heat and humidity in the summer!). You can easily walk to Time Square, Empire State etc which are all within a 10-15 minute walk. If you like to walk you can get to lower Manhattan in about an hour or so walk, or similarly uptown to Central Park. Overall, for the price, it is a clean hotel with a nice free breakfast, and a great central location with easy access to the Subway and LIRR transport systems. I would stay there again. Show More

Verified traveler

July 2025

2/10

I will not stay here again. They really need to update their rooms. The 1st room I was in the sink didn't work. They didn't have a plug to let the water out of the sink. I had to fight to get the wate...I will not stay here again. They really need to update their rooms. The 1st room I was in the sink didn't work. They didn't have a plug to let the water out of the sink. I had to fight to get the water down the drain. The iron board wouldn't work. The legs on it was broke. I tried to get it to stand and it kept falling down. Lastly they had this tall mirror in both rooms that had this dirty big stain on it. It was a permanent stain. The second day I was able to move to a room that not accessible which they gave me the first time. I was told they overbooked. The 2nd room had the big mirror with the brown permanent stain on it again and the ac was so loud that I couldn't get any sleep. I tried turning it off and sleeping. But it was too hot. Overall I didn't enjoy my stay. I also shared this with Hilton Honors who I also am a member. I could of booked through them. But the prices on their site were for the same room. Oh let me not forget they put me near a utility closet. So I could hear the workers right next to me. My stay was horrible. I will NOT ever stay there again. But I do wonder if I booked from Hilton I would of gotten a better room. The best thing about the hotel is the location. Its near 34 Street.Show More

Mark

Partner · July 2025

4/10

We arrived at noon for check-in, but no rooms were available; this is understandable. When we asked for them to hold our two small carry-on bags until we checked in, the young lady at the front desk ...We arrived at noon for check-in, but no rooms were available; this is understandable. When we asked for them to hold our two small carry-on bags until we checked in, the young lady at the front desk said that there was "no room" left to hold bags. What? She repeated this several times and offered nothing other than - "no, we can't hold your bags". About 10 minutes later, I approached a woman who appeared to be a manager/supervisor, and she was great. She found room for our bags and saved the day. They need to replace the young lady who works at check-in. Also, the breakfast room is tiny and overcrowded. If you're expecting the typical level of service at a Hampton Inn, you'll probably be disappointed. Show More

Caroline

Family · July 2025

6/10

Couldn’t fault the cleanliness of the hotel. Poor breakfast, ran out of bread/pastries/fruit and very limited choice outside of this. No breakfast tea choice only flavoured tea. No milk availabilit...Couldn’t fault the cleanliness of the hotel. Poor breakfast, ran out of bread/pastries/fruit and very limited choice outside of this. No breakfast tea choice only flavoured tea. No milk availability outside of breakfast time for UK tea drinkers despite being offered free tea/coffee throughout the day. Bar 1 receptionist who was helpful on our last day the staff were surly. Room cleaning was good although we had to ask for toilet paper which hadn’t been replenished. Leave an extra 10-15 minutes to get the lift to go downstairs as there are only 2 lifts and in the morning they are so bad we walked down the stairs a few times. Show More

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Amenities

General

Terrace

Free newspapers in lobby

Smoke-free property

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Multilingual staff

Porter/bellhop

Express check-out

Express check-in

Tours/ticket assistance

Accessibility

Elevator

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Stair-free path to entrance

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Free wired internet

Transport & Parking

Limo or town car service available

RV, bus, truck parking (surcharge)

Covered parking

Secured parking

Pet-Friendly

Food and water bowls

Fitness & Gym

Fitness facilities

Use of nearby fitness center (discount)

Restaurant & Bars

Free breakfast

Snack bar/deli

Free breakfast to go

Games, Entertainment & Media

Television in common areas

Business & Work

ATM/banking

Safety & Security

Safe-deposit box at front desk

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Hampton Inn Madison Square Garden Area Hotel doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Hampton Inn Madison Square Garden Area Hotel's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

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Hampton Inn Madison Square Garden Area Hotel

Good

253 reviews

Show More

Popular Amenities

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

253 reviews

David

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Verified traveler

2/10

Mark

4/10

Caroline

6/10

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Club Wyndham Midtown 45, New York

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Good

100 reviews

The Wallace, New York

242 W 76th St

Excellent

201 reviews

The Surrey A Corinthia Hotel, New York

20 East 76th Street

Dumont NYC-an Affinia hotel, New York

150 E. 34th Street at Lexington Avenue

The Benjamin Royal Sonesta New York, New York

125 E 50th St

Good

1086 reviews

The Fifty Sonesta Hotel New York, New York

155 East 50th Street at Third Ave.

Good

195 reviews

Stewart Hotel, New York

371 7th Ave

Average

120 reviews

The Shelburne Sonesta New York, New York

303 Lexington Avenue

Good

2713 reviews

AKA Central Park, New York

42 West 58th Street

Good

265 reviews

Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Business & Work

Safety & Security

Show More

House rules

FAQ

253 reviews

David

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Verified traveler

2/10

Mark

4/10

Caroline

6/10

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The Maritime Hotel, New York

8/10

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