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Hyatt Regency Houston West

13210 Katy Freeway, Houston

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Good

1064 reviews

8/10

Luxurious Accommodations
Experience comfort and style at Hyatt Regency Houston West with spacious rooms featuring 65" flat-screen TVs and premium cable channels. Each room boasts a private bathroom with a granite vanity for added elegance.
Relaxing Outdoor Amenities
Unwind in our heated outdoor pool and whirlpool, perfect for a refreshing dip or a soothing soak after a busy day exploring Houston's Energy Corridor.
Convenient Location
Located just 5 miles from Citycentre Plaza, our hotel offers easy access to popular attractions like Downtown Houston and Memorial City Mall. With George Bush Intercontinental Airport only 30 minutes away, your travel convenience is guaranteed.
Book your stay at Hyatt Regency Houston West now to indulge in luxury and convenience during your Houston getaway.

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Popular Amenities

Air conditioning

Swimming pool

Choose rooms

May 26th – 27th 2026

1 Room, 2 Travellers

1064 reviews

Serena

Family With Children · November 2025

4/10

The location is good. So many restaurants and museums not too far away.The location is good. So many restaurants and museums not too far away.

Joe_Dozzo

Business · November 2025

2/10

I used to stay here 10 to 12 weeks a year on business but haven't been back in a while. WOW - I now hate this place and it's all the little things that have changed... Room service is only availabl...I used to stay here 10 to 12 weeks a year on business but haven't been back in a while. WOW - I now hate this place and it's all the little things that have changed... Room service is only available via a QR code and with a limited menu. And they didn't have all 3 items today. Of course they were out of the turkey sandwich I wanted. Plastic utensils - this is supposed to be a 5 star hotel? You want hot water? That's extra - an extra 10 minutes waiting for it to arrive in the room. You want a glass? Fat chance. Need more than 2 hangars.. Wait hours for housekeeping. Staff are still very friendly but must be tired of apologizing for all the cheap shortcuts / lack of quality and major league cost cutting making the place feel like an expensive Motel 6. Too many other choices in Houston - I'll not be coming back here.Show More

L5426ABsusand

Solo Travel · November 2025

2/10

The first room they gave us was very musty smelling. They gave us a different room which was a little better but still musty smelling, the A/C smelled moldy when it ran, by the second morning I was ha...The first room they gave us was very musty smelling. They gave us a different room which was a little better but still musty smelling, the A/C smelled moldy when it ran, by the second morning I was having an allergy attack from it. The water never got more than lukewarm, and the door to the bathroom was peeling and clearly water damaged. The whole room is very worn and sorely in need of an update. One of the elevators was malfunctioning. When we pressed the button, the door would close halfway and the open again. This happened repeatedly until we finally held the button in until the doors closed. We cannot understand how this hotel is listed as a 4 star hotel. It is definitely not worthy of that rating. We have stayed here several times over the last 3 years but this will be our last timeShow More

qahtana2022

None · November 2025

10/10

Shaneia Bryant at the front desk who welcomed us with deluxe room upgrade and helped us process the payment few times who was very helpful person in the whole entire trip, Mohammed the server who took...Shaneia Bryant at the front desk who welcomed us with deluxe room upgrade and helped us process the payment few times who was very helpful person in the whole entire trip, Mohammed the server who took care of us and welcomed us every day at the breakfast area with his great team work skills with other staff members, Rania the server who talked, welcomed, she cared about our breakfast details everyday she was working just ensure the highest service possible,and explained everything to us daily she was very helpful and great young person overall, and Javier the server who served us 3 times with his amazing smile and cared about our orders.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Outdoor furniture

Front Desk Services

Express check-in/check-out

Concierge service

Cashless payment available

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Self parking (surcharge)

Offsite parking discounted rates available

Covered parking

Secured parking

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Coffee Shop on site

Happy hour

Spa

Hot tub/Jacuzzi

Games, Entertainment & Media

Shared lounge/TV area

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

ATM/banking

Reception hall

Outdoor Activities

Japanese garden

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Smoke alarms

Screens / Barriers between staff and guests for safety

Key card access

Golfing

Golfing on site

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Hyatt Regency Houston West doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Hyatt Regency Houston West's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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1064 reviews

Serena

Family With Children · November 2025

4/10

The location is good. So many restaurants and museums not too far away.The location is good. So many restaurants and museums not too far away.

Hyatt Regency Houston West

Good

1064 reviews

Show More

Popular Amenities

Choose rooms

May 26th – 27th 2026

1 Room, 2 Travellers

1064 reviews

Serena

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Joe_Dozzo

2/10

L5426ABsusand

2/10

qahtana2022

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Golfing

Additional Amenities

Show More

House rules

4/10

4/10