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Kinzie Hotel

20 W Kinzie St, Chicago, Illinois, 60654, Chicago

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Excellent

358 reviews

9/10

Experience the vibrant heart of Chicago at Kinzie Hotel, where comfort meets convenience just steps away from the city's iconic attractions.
Recreational Excellence
Stay active during your travels with our well-equipped fitness center. Additionally, enjoy exclusive access to a nearby fitness facility at a discounted rate, ensuring your wellness routine is never interrupted.
Comfort and Convenience
Relax in one of our 215 luxurious guestrooms featuring pillowtop beds, flat-screen televisions, and premium bedding. Every room is designed for your utmost comfort, complete with refrigerators and modern digital programming.
Unmatched Amenities
Indulge in delightful dining options at our on-site restaurant or savor the convenience of room service. Make the most of our flexible event spaces, perfect for meetings and banquets, along with a complimentary daily reception for guest interaction.
Don't miss your chance to book your unforgettable stay at Kinzie Hotel today!

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Popular Amenities

24-hour front desk

Luggage storage

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

358 reviews

Pierre-Andre

August 2025

4/10

In short, the Kinzie Hotel is not at all the image of a 4 star hotel. How it is rated as 9.2 Wonderful on Hotels.com is perplexing. I'll start with our arrival, we were the only people waiting to chec...In short, the Kinzie Hotel is not at all the image of a 4 star hotel. How it is rated as 9.2 Wonderful on Hotels.com is perplexing. I'll start with our arrival, we were the only people waiting to check-in and reception clerk was on a customer service call for 10 minutes before he acknowledged our presence. The overall hotel is dated. Our room's shower was falling out of the wall, the shower curtain couldn't close, which made me tempted to purposely flood the bathroom and our room was next to their neon sign making me think of the Seinfeld fried chicken episode. The pillows were lumpy and the bed felt old. The cherry on top was going to breakfast at 915 (breakfast closes at 930) only to find out that the coffee urn was empty and they refused to make any more. Even a trash hotel offers their guests coffee anytime. I'll say the location is certainly prime and our stay didn't stop us from enjoying this beautiful city, but given the option, I would stay anywhere else...which they wouldn't let me do when I contacted hotels.com customer service. Steer clear of the Kinzie!Show More

Justin

July 2025

6/10

I was trying to checkin early but they didn't have a room ready. Understandable for sure but they said they would give me a call within the hour when a room is available. Almost 2 hours goes by and no...I was trying to checkin early but they didn't have a room ready. Understandable for sure but they said they would give me a call within the hour when a room is available. Almost 2 hours goes by and nothing so i decided to go back before heading to my next adventure. There was a line almost out the door of people trying to check in. The guy saw me and said oh I forgot to call you but we have rooms available now, wait off to the side and we will get you checked in. He proceeded to check in everyone else and more people came in but wouldn't check me in until the whole lobby was empty. They finally get me checked in and need to grab my bags they were holding while I waited. He takes the tickets from 4 people and grabs all of their luggage and gets mine last. Whole thing took almost 45 minutes. I'm sorry but after not calling me, making me wait to check in and grabbing my bags last I felt some type of way. would probably stay somewhere else next time Show More

Jewel

Family · June 2025

10/10

This hotel is in a great location. It's walkable to many restaurants and other fun things to do in the city. We went to a Cubs game and were able to walk 5 minutes to the red line, which drops you off...This hotel is in a great location. It's walkable to many restaurants and other fun things to do in the city. We went to a Cubs game and were able to walk 5 minutes to the red line, which drops you off right at Wrigley field. I would definitely recommend staying here if you're going to a game but also want to stay in the city! This hotel offers amenities that others do not anymore - free breakfast and a daily complimentary happy hour! The rooms and rest of the property is kept clean, as well. Lastly, the staff is amazing! They were so helpful while we were there, but they also went above and beyond after checkout. I accidentally shipped some items to the hotel after we left, and they helped me reship it to my home! Fantastic customer service!! I will be a repeat customer just because of that! I would recommend anyone stay here - solo travelers, couples, and families! Show More

Deborah

Family · August 2025

8/10

The entire staff was all very nice and helpful! From front desk, housekeeping, and breakfast staff. We did not have a great view. The room was not bad but very narrow and seemed like it needed a refr...The entire staff was all very nice and helpful! From front desk, housekeeping, and breakfast staff. We did not have a great view. The room was not bad but very narrow and seemed like it needed a refresh as stuff was a little banged up. The shower was older style and the curtain was too short so water dripped over the side . The room did seem clean. Missed out on the free drinks but the continental breakfast was great and the staff manning kept it stocked. Front desk staff were very friendly and so was housekeeping. The valet parking was a little weird we had no valet attendant . We left our car on the street and key at the desk but it all was good no issues just not normal valet experience. It’s a good hotel if u aren’t going to hang out at the hotel as there are no real big common spaces;however There are plenty of hangout options close. Show More

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Amenities

General

Free newspapers in lobby

Smoke-free property

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Multilingual staff

Porter/bellhop

Express check-out

Express check-in

Tours/ticket assistance

Free reception

Accessibility

Elevator

Assistive listening devices available

Braille or raised signage

Transport & Parking

Limo or town car service available

Self parking (surcharge)

Pet-Friendly

Food and water bowls

Fitness & Gym

Fitness facilities

Use of nearby fitness center (discount)

Business & Work

Meeting rooms

Conference space

Meeting rooms

24-hour business center

Banquet hall

Outdoor Activities

Boat tours nearby

Hiking/biking trails nearby

Sailing nearby

Segway rental/tour nearby

Boat tours nearby

Safety & Security

Safe-deposit box at front desk

Golfing

Golfing nearby

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Kinzie Hotel doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Kinzie Hotel's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

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Kinzie Hotel

Excellent

358 reviews

Show More

Popular Amenities

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

358 reviews

Pierre-Andre

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Justin

6/10

Jewel

10/10

Deborah

8/10

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Hilton Chicago/Oak Lawn, Chicago

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Hilton Chicago O'Hare Airport, Chicago

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Amenities

General

Front Desk Services

Accessibility

Transport & Parking

Pet-Friendly

Fitness & Gym

Business & Work

Outdoor Activities

Safety & Security

Golfing

Show More

House rules

FAQ

358 reviews

Pierre-Andre

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Justin

6/10

Jewel

10/10

Deborah

8/10

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4/10

4/10