Grand Hôtel du Havre
18 Rue d' Amsterdam, Paris
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Average
1933 reviews
6.4
Central Location in Paris
Located in the chic 9th district beside Saint-Lazare Train Station, this hotel offers convenience and style for your Parisian getaway.
Comfortable Rooms and Amenities
Featuring classic décor, satellite TV, free Wi-Fi, and private bathrooms with hairdryers, each room ensures a cozy stay. Enjoy the ease of access with a lift available for all rooms.
Convenient Services and Nearby Attractions
With a 24-hour reception, the hotel offers assistance in reserving taxis and show tickets. Explore the city with Galeries Lafayette and Madeleine Church within walking distance.
Book now for an unforgettable experience at Hôtel du Havre!
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
6.4(1933)1/10 Horrible experience!
Location only
YumiMar 23, 2025
10/10 This place seemed a lot better than the score here
I do not really think this place is 5/5 but I am a tough reviewer. I gave it 5/5 just because I cannot believe this place is worse than almost all the hotels in Paris. At time of writing this there are only 40 that score lower. We started off at the New Hotel Saint Lazare and moved here. We liked this place better but it was also more money. We picked this after looking at a few in the area. The breakfast was mid level with things like eggs. The location played a big part in why we stayed here, being familiar with the area. I found this place very typical for a cheap Paris hotel room, up a level from a one star or two star place (Paris ratings).
PMahdisMar 22, 2025
10/10 Intriguing, exciting and absolutely amazingly fabulous; the city of light: Paris.
The room was big and comfy. A huge soft bed and a nice bath tub with hot water. It was quiet at night and I slept very well. The hotel is located right next to one of the main train stations, with metro and bus connections, very central in Paris with short way to all the wonderful attactions.
PaulApr 18, 2025
1/10 Wouldn’t go back
Nothing
SamApr 23, 2025
7/10 Basic hotel, does the job for one night. Great location but facilities need improving.
Location of hotel was excellent and staff very good.
WynFeb 5, 2025
7/10 Good
Architecture of the hotel
WilsonMar 21, 2025
6/10 Ok
Property was priced well. Rooms needed up dating
AmandaApr 6, 2025
10/10 Exceptional
BayanFeb 20, 2025
2/10 Very poor
AldoApr 13, 2025
2/10 it was necessary due to location but next time will definitely choose another hotel
dirty sheets and pillows, peeling paint and stained carpets, foul door in the bathroom
BengtFeb 6, 2025
9/10 Superb
KayleighFeb 9, 2025
7/10 Good
FeiyaApr 2, 2025
1/10 Do not book!
The location is the only good hing about this Hotel. But beware it can get very noisy with all the trains.
AgacheDec 8, 2024
7/10 One night in Paris
Great location within walking distance to/from train station. Clean.
AnitaDec 9, 2024
6/10 Nice hotel
Good
TerkiJan 26, 2025
4/10 Disappointing
JamsonJan 29, 2025
10/10 Exceptional
ГребенкинаJan 19, 2025
6/10 good for the weekend and if you don’t plan to spend too much time in the room
good location, good price, spatious rooms
AnaOct 25, 2024
7/10 Good
Location
KanawNov 13, 2024
9/10 A great and convenient place to stay in Paris
Only problem was some NOISY guests on another floor who seemed not to care about anyone other than their own stupidity. Not the hotel's fault though.
EdwardsJul 17, 2024
1/10 Bad
Good Location
ElbakidzeAug 14, 2024
6/10 Pleasant
Location, Front desk
PraJul 31, 2024
6/10 Pleasant
Location
Vijayan.segarAug 30, 2024
10/10 Exceptional
Cleanness
EmilSep 11, 2024
7/10 Good
Tight space
HSep 7, 2024
8/10 Very good
YusraOct 28, 2024
9/10 Superb
MonDec 8, 2024
7/10 Good
HasanFeb 5, 2025
7/10 Good
Convenient location to buses and metro for around Paris.
NolaNov 19, 2024
1/10 Bad
LaraDec 21, 2024
6/10 Staff at the reception need to learn customer service and hospitality!!!
My wife and I recently took a week-long trip to Paris. Initially, we had made a reservation through Airbnb, but due to a last-minute cancellation, we found ourselves without accommodations. After arriving at Saint-Lazare railway station, exhausted from our flight, we decided to explore nearby options. Roughly 100 meters from the station, we discovered this hotel. After reviewing the rates, we decided to stay for one night.
The hotel’s location was highly convenient, with easy access to the train station, Metro, and bus routes. Due to this, we opted to extend our stay for several more nights. However, the hotel itself was quite dated. The wallpaper, furniture, and decor appeared to be from a bygone era, though everything was still functional. Additionally, since the hotel is located near an underground station, every time a train arrived or departed, the building would vibrate, accompanied by loud noise, which could be disruptive for light sleepers. For us, it wasn’t a major issue, but it’s worth noting for those sensitive to noise.
Having worked in travel and hospitality for 35+ years, I found the customer service at the reception particularly concerning. We interacted with three staff members, two of whom were male and extremely rude and unprofessional, raising questions about their suitability for working in hospitality.
Upon check-in, we were given a family room with two double beds. When we extended our stay, the same female receptionist confirmed that we could remain in the same room. However, on Saturday, a male receptionist questioned why we were occupying a family room despite being only two guests. We explained that this was the room initially assigned to us, and the female receptionist had allowed us to extend our stay in the same room. He disregarded this and demanded that we move to a smaller room immediately, or else he would be forced to charge us double the amount per night, even though we were just about to leave for the day. When we mentioned the arrangement with the previous receptionist, he bluntly responded, “I don’t care what she said; I make the decisions here.” The conversation escalated, and he even said, “If you want trouble, I’ll give you trouble.”
Although he ultimately let us stay in the family room for that night, the experience left a sour taste and affected our day. The female receptionist, while somewhat better, also displayed mood swings. We asked to speak with the hotel manager, but the staff refused to provide contact information, with each person acting as if they were the manager or owner. As a result, we avoided any further interaction with the reception, even though there were some issues in the room we wanted to resolve.
While the hotel’s location is excellent, the outdated facilities and subpar customer service severely diminished the overall experience.
nimalanb2024Oct 1, 2024
7/10 Nice big room and bathroom. Clean sheets but beds need renewing and a thorough deep clean or repaint the walls
Location. Staff were friendly
RogerOct 3, 2024
6/10 Basic old school french hotel from the 1970s
Leaving
KristianOct 12, 2024
9/10 Central location for travelling with car
comfortable room, good location, parking garage nearby
Tatyana_tkNov 25, 2024
6/10 Everything is fine, but the building is quite older.
ShahinSep 24, 2024
7/10 Great location and staff
Location and staff
SamerOct 17, 2024
10/10 Exceptional
MilidragSep 25, 2024
8/10 Very good
TanveerOct 9, 2024
2/10 Very poor
AbakarSep 16, 2024
6/10 Pleasant
ZahirSep 18, 2024
7/10 Good
MichaelNov 1, 2024
5/10 Passable
Closeness to train station, restaurants etc.
Bed was comfortable
Good value for money
MarianJul 1, 2024
5/10 Passable
The price. Cheap for Paris. Close to the station and some bars.
SimonJul 3, 2024
7/10 Perfect for few days only
Staff and the location were perfect
RajaJun 25, 2024
8/10 Very good
MariaAug 14, 2024
3/10 Poor
ColeSep 29, 2024
8/10 Great value for money. Comfortable beds. Bit outside the city center if you mind a 10 minute walk
Comfortable beds and good value for money. Excellent staff.
PatrickMay 18, 2024
1/10 Bad
ArditMay 15, 2024
9/10 Good value. Good service. Good breakfast. Recommended
Position. Size of room and bathroom but needs updating
WynneMay 28, 2024
5/10 Passable
Convenient.
DanielMay 25, 2024
10/10 Exceptional
AbdelmohsenJun 9, 2024
8/10 Very good
FernandaJul 12, 2024
1/10 Not enjoyable stay
CrossfingerMar 9, 2024
5/10 Uncomfortable Bed
Location
ResuelloMar 22, 2024
7/10 Good
The room is more spacious than surrounding hotels.
Polite staff and clean hotel.
MohamedApr 4, 2024
10/10 Exceptional
SamuelMay 22, 2024
10/10 Exceptional
FathalrhmanMay 11, 2024
8/10 Very good
KlajdiJun 22, 2024
10/10 Exceptional
TarekApr 17, 2024
5/10 Passable
VictorApr 30, 2024
9/10 Superb
SitaramApr 27, 2024
7/10 Good
LaszloJun 17, 2024
7/10 Good
BabanJun 16, 2024
3/10 Poor conditions and uncomfortable stay
CathyFeb 12, 2024
8/10 Overall very comfortable and value for money
This property is located at very good location -Near to saint Lazare metro Station and almost at walking distance from Opera & Lafayette so i had very comfortable stay here for 2 weeks.
SangeetaFeb 13, 2024
7/10 Good
SvitlanaApr 7, 2024
1/10 terrible, never ever again
NOTHING
EnginJan 17, 2024
8/10 A great place - home from home - to stay in Paris
Great location
Good breakfast
Friendly service
WynneFeb 15, 2024
4/10 Not good
Not good
MJan 15, 2024
4/10 Disappointing
LjubanJan 19, 2024
10/10 Exceptional
SaadFeb 22, 2024
5/10 Passable
MohdMar 27, 2024
4/10 Disappointing
no heating
DonnaJan 23, 2024
6/10 Pleasant
NadineMar 19, 2024
6/10 Pleasant
RitaFeb 22, 2024
9/10 Superb
OrtynskaMar 29, 2024
7/10 Good
DalaganMay 5, 2024
7/10 Good
SouhailApr 28, 2024
7/10 Good to stay there
The location and the staff are very helpful
RajaDec 23, 2023
10/10 Exceptional
DlzarJan 11, 2024
6/10 Pleasant
OleksandrFeb 20, 2024
7/10 Good
HannahMar 29, 2024
7/10 Good
KimhongMar 12, 2024
7/10 Pleasant
It was a last minute booking & we were very satisfied with the hotel & its facilities
KimJan 4, 2024
7/10 8
location was cool
NomundariJan 1, 2024
10/10 Exceptional
OmarJan 1, 2024
7/10 Good
GillesFeb 29, 2024
10/10 We had a good time!
Very friendly personell.
ClaudiaDec 28, 2023
10/10 Exceptional
AnonymousDec 12, 2023
10/10 Exceptional
SalomeDec 10, 2023
6/10 Pleasant
ArnaudDec 8, 2023
7/10 Good
FrancoisJan 5, 2024
7/10 Good
AphrodiceDec 1, 2023
7/10 Good
KunalNov 30, 2023
7/10 Good
WazirNov 30, 2023
7/10 Good
AphrodiceNov 24, 2023
1/10 Bad
ParshinaDec 16, 2023
4/10 Train stop
It’s clean, the beds are comfortable and close to Station Saint Lazare. Those are the pluses. The minuses- drapes falling down, smells, overpriced breakfast,street noise was terrible, stuffy, no air conditioning. It’s right outside Station Saint Lazare and we got in at 11pm so that was a plus for us. We left for the airport two hours earlier because we couldn’t spend more time there. If you want a long term stay in Paris, I suggest somewhere else but for a late night stop off the train, it works.
karenmG9798DAJun 21, 2023
2/10 We stayed for a day only
The hotel is really really tiny we booked a room for three but it’s only a room for two with an extra tiny bed
Smells really bad
It was really close to public transportation
Moving around was really convenient
Staff were nice and helpful but the place i really don’t recommend
336nihadmJun 18, 2023
2/10 Money stolen from my room
Do not stay here.
We returned to our room after an afternoon out and after being in the room for only a few minutes the door opened and a man started to walk in but when he noticed someone was in there he quickly closed the door and by the time I opened it again he was gone.
Just after this, I noticed that my wallet, that had been left on the side table was missing. I tore the room apart looking for it but it was gone.
I told the old lady at reception but she didn’t seem to care at all.
The next morning I found the wallet, empty and stuffed inside my partners suitcase and I went and asked reception if she had any news and she hadn’t told anyone and asked me to write down what happened so she could tell the manager.
That evening, I asked another receptionist and he knew nothing about it so he took my details and told me to speak to the manager in the morning.
This morning I spoke to the manager who said the man was a tradesman who denied taking anything (as a thief would) and there is nothing he can do. I said that the hotel is responsible for letting someone into my room who stole from me and he could care less. I also asked him to call the police but he refused saying I can go to the police station if I want.
What a horrible experience and an even worse and useless manager.
Don’t stay here if you value your possessions.
V7339BFcraigsNov 4, 2022
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Amenities
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Reception hall
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House rules
Check-in
02:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.