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Holiday Inn St. John's Conference Centre by IHG

St. John's, Newfoundland, A1B2N2, St. John's

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Good

175 reviews

7.6/10

Recreational Amenities: Enjoy the thrill of an indoor pool, waterslide, and a 24-hour fitness center at our hotel.
Dining Experience: Indulge in delicious Italian cuisine at Eastside Marios with a bar/lounge, or opt for convenient room service during limited hours.
Event Spaces: Host your event in our 1023 square feet of conference space and meeting rooms, complemented by a 24-hour business center and express check-out.
Immerse yourself in comfort at Holiday Inn St. John's Conference Centre, an IHG Hotel. Book your stay now for an unforgettable experience.

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Popular Amenities

Free WiFi

24-hour front desk

Luggage storage

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May 28th – 29th 2026

1 Room, 2 Travellers

7.6

175 reviews

D3923DDkevinc

Family · July 2025

2/10

I had booked rooms back in April. Request adjoining rooms with a door between the room inside the rooms. Was told I would have to upgrade to King suites as those were the only rooms they had that they...I had booked rooms back in April. Request adjoining rooms with a door between the room inside the rooms. Was told I would have to upgrade to King suites as those were the only rooms they had that they could accommodate the request. When I arrived, I was told they do not have adjoining room at this hotel. I did get 2 rooms with king beds, and the hotel did reduce the price to a queen room. The excuses for this were they had a bunch of "new employees". I found a number of issues with the room I had (318) from poor quality bath towels, electrical plugs and USB ports that did not work. A broken shelf in the shower. Scuff marks on the walls giving the room a dirty appearance. I stay in hotels for business frequently, so I understand and can accept that the quality of the room did not match the top leave price it was for a couple nights and I could simply advise the front desk of the issues so they could rectify the problem for the next guest. Along with advising the front desk of the issues, also left detailed instructions that my GF and her 6 year old were currently sleeping in the room and were not to be disturbed. I clearly told the front Desk person that the issues could wait until we checked out the following day. This was mentioned to the receptionist 3 times. I had also put out the do not disturb sign. This was about 7 AM. I left the hotel so my GF and her son could get some sleep after flying all night. Around 9:30 AM I received a call from my GF wondering why some strange man was knocking on the door. It turned out to be the Maintenace man who wanted to get into the room and fix the problems that I had advised the front desk of. My GF tried to explain to him that she had just woken up and knew nothing of the issues as I had not informed her. The Maintenace man continued to go on about the repair request he had requesting access to the room before I told him he needs to leave and a not so nice manner. When I returned to the hotel a few minutes later I asked for the Manage to call me. Several hours later the Sales Director called me to enquire what the issue was. When I explained the issue and said the maintenance man was acting like a meat head, she took the opportunity to go on a little tirade of how we I will not call their employees names while talking down to me. She then doubled down on the "new employee" excuse again. I did ask if the maintenace man was a new employee and she told me no. I also asked if the person at the front counter was new and again was told no. When I told her that the do not disturb sign was on the door before I left and was still there when I arrived back to an upset GF I was told that those sometimes get left on by accident so we don't always pay attention to them, The conversation ended by the Director of Sales telling me that she would get the employees side of the story. I have never heard back, nor have we received an apology for what I would consider complete incompetence from the Director down. My advice, continue up the block to the Best Western.Show More

Christine

Partner · July 2025

2/10

I was taken back by this hotel 100%. I never leave negative reviews, but this place was unacceptable. The Holiday Inn hotels have always been a go to for me whenever I am traveling. But from the momen...I was taken back by this hotel 100%. I never leave negative reviews, but this place was unacceptable. The Holiday Inn hotels have always been a go to for me whenever I am traveling. But from the moment we walked in, it was clear that cleanliness was not a priority. Even the outside windows looked like they haven't been cleaned in ages. I didn't recognize the hotel I booked online, because the pictures Expedia posted were so misleading. This did not look anything like it! The room smelled old and musty, and there were visible stains on the carpet and bed linens. Housekeeping clearly didn't do a thorough job. We even found pubic hairs on the bed linens. I asked to have another room, but it was full for the night. I then asked if the bedding could be changed, and only the sheets were. There were still long hairs stuck on the duvets...I couldn't! We checked out that same hour we checked in (But the receptionist forgot to check us out, and said we spent the night there which we didn't). We booked for 2 nights in total. But it was evident we could not stay here. We ended up booking at the other Holiday Inn, the Holiday Inn Express 6 minutes away. And yes, that is what a Holiday Inn should look like! I'm not sure how this hotel got 10/10 reviews, because I can tell you first hand it is not! I wish I could have taken pictures of the room we had, but I was so disgusted by everything. This place needs serious upgrades and attention. Avoid if you care about basic cleanliness!Show More

Sandy

Family · May 2025

2/10

The staff were friendly and helpful. Check-in was fast and very friendly. They provided a miscrowave when we asked about it. This arrives very quickly. However; waiting outside for my friend to park...The staff were friendly and helpful. Check-in was fast and very friendly. They provided a miscrowave when we asked about it. This arrives very quickly. However; waiting outside for my friend to park, the air in the front entrance was filled with cigarette smoke. The room itself had a tiny bathroom; the sink and mirror were not even in the bathroom but in the shared area, as you first come into room. Your knees practically hit the door when sitting down on the toilet and there was no fan in the bathroom at all. There was a big smear of something gross on the bathroom door to stare at while using the facilities. This was a low-quality budget room (at best) at premium price. I will never stay there again. Quite disappointing overall. Show More

Kimberley

July 2025

6/10

I stayed one night before flying back to Ontario and it was ok. I remember it from my childhood but it’s been updated quite a bit. The pool area was really nice and much better than at the Sandman h...I stayed one night before flying back to Ontario and it was ok. I remember it from my childhood but it’s been updated quite a bit. The pool area was really nice and much better than at the Sandman hotel I stayed in for the first 4 nights of my trip. I arrived at night and saw some ‘questionable’ people hanging around the outside which made me nervous. The room was modern and updated. The beds were very comfortable with high end bedding and the room came with a fridge and Keurig. Those were nice touches. However the air conditioner unit was noisy and I had to turn it off in order to sleep. Overall my stay was pleasant and worth the value.Show More

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The Guv’nor, St. John's

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Amenities

General

Free newspapers in lobby

Smoke-free property

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Multilingual staff

Express check-out

Accessibility

Elevator

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible van parking

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Free wired internet

Transport & Parking

Free self parking

Fitness & Gym

Fitness facilities

24-hour fitness facilities

Pool Facilities

Waterslide

Restaurant & Bars

Breakfast available (surcharge)

Business & Work

Meeting rooms

ATM/banking

Conference space

Meeting rooms

24-hour business center

Banquet hall

Safety & Security

Safe-deposit box at front desk

Golfing

Golfing nearby

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House rules

Check-in

3:00 PM

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 3:00 PM, while you're expected to check out by 11:00 AM.

Holiday Inn St. John's Conference Centre by IHG's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

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Holiday Inn St. John's Conference Centre by IHG

Good

175 reviews

Show More

Popular Amenities

Choose rooms

May 28th – 29th 2026

1 Room, 2 Travellers

175 reviews

D3923DDkevinc

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Christine

2/10

Sandy

2/10

Kimberley

6/10

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Hilton Garden Inn St. John's Newfoundland, Canada, St. John's

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Sheraton Hotel Newfoundland, St. John's

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Courtyard by Marriott St. John's Newfoundland, St. John's

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The Guv’nor, St. John's

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Average

60 reviews

Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Fitness & Gym

Pool Facilities

Restaurant & Bars

Business & Work

Safety & Security

Golfing

Show More

House rules

FAQ

175 reviews

D3923DDkevinc

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Christine

2/10

Sandy

2/10

Kimberley

6/10

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Delta Hotels by Marriott St. John's Conference Centre, St. John's

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2/10

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