JamesJacobs78
Couples · October 20258/10
Hotel Landy was actually a Crowne Plaza property until relatively recently, and was nearly fully remodeled when it was rebranded. This hotel is listed on a few booking sites as a 4 star hotel, but ba...Hotel Landy was actually a Crowne Plaza property until relatively recently, and was nearly fully remodeled when it was rebranded. This hotel is listed on a few booking sites as a 4 star hotel, but based on the amenities they offer (no decent full-service on-site restaurant, times when no bars were open, even in the middle of the day, and relatively basic facilities and offerings) this is really a 3 1/2 star property at best. Overall it appears they did a really decent job with the remodel. I didn't see paint slopped on any hardware, electrical outlets or things like door frames in the rooms or public spaces. Instead, from what I saw, things like electrical outlets and switches were brand new. That said, there are some holdovers that appear original to this hotel like the in-room A/C units - and the elevators were obviously older and at least one was out of service during our entire stay.
We had a room overlooking the pool which was well-appointed, and everything for the most part was newly painted or decorated. That said, when we arrived in the room, the carpet near the air conditioner all the way over to the bed was damp (the room was very cold, so it was likely condensation from the A/C unit) and the bottom of the bench seat was wet. There were also stains on the carpet under the desk and next to both night stands. WiFi was easy enough to connect to, but the signal wasn't terribly strong in our room. The TV had a decent amount of channels, but no interactive system to check one's folio, checkout, get information about the hotel, etc. The room had a safe, fridge and a Keurig with coffee and tea, but the coffee was very weak and basically flavorless.
If guests plan to park overnight here, they need to scan a QR code and pay $35/night for the privilege of doing so, which is excessive. This hotel had a small gift/sundries shop and a Starbucks where they also sold prepackaged sandwiches and other chilled foods. Guests are supposedly given a $15 per day F&B credit, but we never got to use ours as the bar was closing at the time we arrived on our first night, and when we went on Saturday at around 3:30 p.m., they told us no bars at this hotel were open at that time. They'd closed the bar near the pool (housed in an old delivery truck) due to weather, and the bar in the lobby wasn't open yet, so we were out of luck then, too; So much for the daily beverage credit, I guess! This hotel has an outdoor pool, a hot tub and a small game room. Staff were all very friendly, and they did give us a late checkout so we could use the room until noon before departing, which was appreciated. Interestingly enough, they called our room on the second day of our stay to thank us for patronizing this hotel, and to ask if everything was OK.
In all, Hotel Landy is a nicely renovated former Crowne Plaza which was well-done overall during the refresh, but some areas do show their age. The overnight parking charge is excessive and amenities are really basic for this to be considered a true 4-star property. That said, at least for now, rates to stay here were reasonable.Show More
