diogorB9971WR
Couples · November 20254/10
My wife and I stayed at Rosen Inn International for 17 nights in Oct/Nov 2025. Unfortunately, we had a very troubling experience related to cleanliness, frequent bugs in the room, and a possible skin ...My wife and I stayed at Rosen Inn International for 17 nights in Oct/Nov 2025. Unfortunately, we had a very troubling experience related to cleanliness, frequent bugs in the room, and a possible skin infestation.
Almost every day we found small bugs and cockroaches in the room and had to kill them ourselves.
Around the end of the first week, my wife started to develop intense itching and a rash on her skin. The itching was noticeably worse whenever she was in direct contact with the bed sheet or mattress, but it continued more mildly even after she got out of bed, and then flared up again every night when we returned to the room and she lay down to sleep. I also had some itching, but much milder. My wife has sensitive skin, so at first we weren’t sure if it was an allergy or something related specifically to the bedding.
We mentioned the problem to the housekeeping staff member who cleaned our room, and she promptly changed the bed sheets when we asked, but even so, my wife’s itching and skin irritation continued to worsen over the following days.
On the last days of our stay, her condition had deteriorated so much that we had to go to the hospital. The doctors there said it could possibly be bed bugs or a similar allergic issue. She was sent to the ER and received an injection with intravenous medication and IV fluids, in addition to the medications they prescribed for her to continue taking afterwards. We also had to switch to another hotel at the last minute. The hospital visit resulted in a bill of about $8,000 USD, which was extremely stressful, even though our travel insurance eventually covered these medical costs (make sure you have insurance!).
When we returned to our home country, we expected the reaction to calm down once she was no longer sleeping in that bed. Instead, her skin became even worse. We went to the hospital again and were told it could possibly be scabies. At this point, we cannot prove the source, but the timing aligns very strongly with our stay at this hotel: symptoms starting in the first week, getting worse throughout the 17 nights, and affecting only the two of us who slept in this room.
To be fair, the hotel staff we interacted with were always polite and kind, and the location was actually quite good: there was a security worker in the parking area, and it was relatively easy to access parks and different parts of the city from there.
Looking back, I regret having decided to stay in this hotel for so long, especially after noticing early on that the carpet and furniture were old and the overall level of cleaning did not seem good.
I am sharing this mainly as a warning for anyone with sensitive skin. Based on our experience, something in that room clearly triggered or aggravated a serious skin problem, on top of the discomfort of finding bugs almost daily. The impact on our health and our trip was huge, even though insurance covered the financial part in the end. In my opinion, if you have sensitive skin or a history of allergies, you should avoid this hotel at all costs.Show More
