8/10 Lovely stay with gym access.Spatious rooms. Clean. Good bed. Pick-up and drop-off from the Main Train Station. Pretty Lobby area. Friendly Staff. Bus stations that connect to different parts of the city a few steps away. Could leave our luggage on the last day. Gym is small but well equipped.
JelenaMar 9, 2025
8/10 We had a 2 night stay in Kyoto and this hotel was perfect for our stay We didn’t spend much time at the Hotel but it wasThe free shuttle to and from the Train station was soo handy. The hotel reception was beautiful and the Staff were very helpful and friendly.
MelissaMar 11, 2025
9/10 Very good memorable stay, highly recommended.Good location, spacious and convenient, regular bus pick up and drop to Kyoto station, good English breakfast spread, very helpful staff. Good restaurants and cafe in walking distance (2-3 kms)
ParulApr 19, 2025
7/10 Great Location- Older- Not a US level 5 starFree shuttle to Kyoto station
Beautiful courtyard in middle of hotel
BridgetApr 16, 2025
8/10 A very memorable stay in a hotelThe spacious layout was very impressive. The quality of service from the front desk , restaurant , cleaning staff and the drivers were remarkable. They are all very well trained and take their jobs seriously and with pride.
David,Mar 8, 2025
6/10 Okay stay, nothing specialThe hotel is very outdated, it was clean enough but nowhere near usual japan standards, I think they are also understaffed because the bar is half empty but there is a queue of people waiting to be seated. It served its purpose but would not go back there.
PetraApr 18, 2025
8/10 NiceLovely hotel, the bed was a little on the hard side but was ok. When I did have my room cleaned I noticed the sides were still dusty so not sure what a room cleaned entails other than clean linen and towels! Food was nice enough, I had breakfast once and room service once.
KrystleApr 7, 2025
10/10 ExceptionalGreat breakfast, friendly staff, clean rooms, and extremely polite staff who held onto my luggage overnight! There's also a shuttle to the station.
ZanebApr 20, 2025
9/10 Very nice hotel with great breakfast and staffVery lovely staff, great breakfast and comfortable if small room.
RayburnApr 6, 2025
10/10 We would stay here again and highly recommend this hotel.Beautiful, clean and friendly hotel. Close to the train station. They have a free shuttle that regularly runs between the hotel and the train station which is very convenient.
JaniceApr 7, 2025
10/10 Lovely relaxing stay in KyotoGood location. Very spacious exceptionally clean room. Relaxed atmosphere. Respectful and attentive staff without being intrusive. Free shuttle bus to and from the train station.
AlanMar 15, 2025
10/10 Nice, spacious hotel that’s not in a super crowded, touristy area.Free shuttle to Kyoto station. Rooms were spacious, clean, and beautiful. Breakfast was tasty.
ZoyaApr 13, 2025
8/10 Good stay, will come back again.The free shuttle bus pick up/drop off at Kyoto station is a bonus.
The triple room with 3 beds are big space, quiet stay, very nice.
YaqingFeb 6, 2025
9/10 Had an overall great stay here as a group of 3. Good value hotel.staff, room size, breakfast buffet, cleanliness
ChristopherFeb 23, 2025
4/10 Disappointing
AliApr 19, 2025
7/10 GoodThe staff was superb and the location was nice as well. Here’s to many more visits to Kyoto
G.s.Apr 4, 2025
10/10 Nice!Great facilites/ ammenities.
Paid basement parking available.
MasoodApr 19, 2025
10/10 A great place to stay in KyotoGreat location, great rooms and warm and friendly staff.
ZahidApr 22, 2025
8/10 We enjoyed our stayBreakfast was very good. Very friendly helpful staff
SallyFeb 18, 2025
7/10 a bit dissapointingBreakfast was very good
OriMar 23, 2025
4/10 Disappointing
EdwardApr 18, 2025
10/10 Exceptional
AlfredApr 23, 2025
8/10 Very central and a cosy well equipped roomThe hotel was in an excellent location . The room was very small but had everything you could possibly want. A tiny compact room perfect for one person! There was a view out the window overlooking the Roppongi area in Tokyo. The bed was comfy and I loved how they left a bag on the door handle each night with a fresh towel and water. The used ones went back in the bag to be collected. I’d highly recommmend this hotel for a shortish stay
JulieDec 26, 2024
10/10 A super stayThe most welcoming staff..we arrived last for the final shuttle bus which was full so the driver came back to collect us after he had finished! He was extremely kind!
Comfortable,.old fashioned charm rooms with soothing music on the radio, lots of toiletries and a very deep bath and 3 large single beds. So comfortable plus comfy night gowns.
Delicious Japanese breakfast and western breakfast buffet with lots of choice. Games room for children with a selection of Japanese candies for free.
Great location and superb value for 2 nights.
KateJan 4, 2025
9/10 Most pleasant stay because of the excellent service!Staff/personnel were especially superb-courteous and helpful. The concierge, especially Naomi (sp?) was very knowledgable of the tourist areas and the best transport to use. Naomi and her colleagues went out of their way to assist and seemed able to anticipate our needs.
Breakfast provided varieties and excellent. Facilities and our room were spotless. The lobby was pleasant and tastefully decorated.
HarveyDec 17, 2024
8/10 Love the hotel and its big rooms. Wish I could stay abit longer to enjoy the environment.Entrance and lobby were beautiful. Rooms were big and clean. Staff were very helpful. Location was not too bad. Close to Lawson and family mart. Buses and taxi were plentiful.
DeniseDec 30, 2024
10/10 Lovely and relaxing stayShuttle from and to the railway station.
Spacious room properly furnished and comfy bed.
Easy connection to the center with city buses (20min).
Gym decently equipped.
Bathtub, shampoo and soap.
Matjas.uJan 13, 2025
10/10 Excellent - worth of money-Staffs are super helpful and friendly (English was well communicated and effective).
-Hotel shuttle service was extremely helpful. Not being close to the train station is not an issue at all.
-room temperature was well adjusted
-Bed and sleeping was very comfortable
-decent space bathroom with good quality showing and shaving sets
ChatmongkolnDec 24, 2024
10/10 Highly recommend:)Beautiful hotel with a viewing glass garden. Excellent staff. Breakfast buffet is also very good. Bedroom has a window which can be opened slightly also very nice. The hotel shuttle bus provided transportation to and from Kyoto Station which was fantastic for shopping department, chocolate, and dinner one night.
ChristinaJan 24, 2025
8/10 It was a nice stay.Breakfast was ok but some strange western choices.. Ratatouille for breakfast??
Very limiting breakfast choices and proper coffee would be a bonus rather than percolated.
Location was far from anywhere and required buses or long walk!
JillFeb 4, 2025
8/10 Very goodIt would be better if there is washing machine and dryer available. The massage is very expensive. Will not try it again. On the lighter note, the room is spacious and bed was comfy. The staff are so nice and helpful. Overall the hotel is nice given that it’s old.
BarcenaJan 14, 2025
10/10 ExceptionalA beautiful hotel with excellent service. We only stayed one night but were so impressed with the class of service, from doormen to restaurant staff. The breakfast was amazing and the restaurant looks out on a beautiful Japanese garden. I would definitely come back.
HelenDec 26, 2024
9/10 Kyoto Tokyu StayThe staff were fantastic and very attentive. Beautiful hotel with free shuttle service which was a bonus and very much appreciated. My family loved staying at Kyoto Tokyu Hotel.
LisaDec 29, 2024
10/10 ExceptionalA Beautiful hotel and good location. Clean /comfortable room. Staff are very friendly. The free shuttle service to the Kyoto station was most welcome . The concierge service excellent. We were happy with our stay at this hotel.
MinnieDec 28, 2024
10/10 Service is on the highest level. Clean - that is very important for me. Pillows extremely comfortable. Free shuttle busService is on the highest level. Clean - that is very important for me. Pillows extremely comfortable.
RedaJan 25, 2025
10/10 The only place I wanna stay at from now on when I visit KyotoOne of my favorite hotels that I ever stayed at. Clean, fancy, quiet area. Really felt pampered at this hotel. The best service I’ve ever seen from hotel staffs.
YousifJan 9, 2025
9/10 SuperbThe premium rooms on the top was very nice with some very special goodies
BoldsonDec 27, 2024
10/10 Great value for money,Location was great, Rooms were nice and spacious, and lobby and common areas are nice and modern, however slightly old in terms of furniture
EhabJan 9, 2025
7/10 Comfortable, presentable, acceptableProperty was well maintained and in good condition
MaverickDec 28, 2024
10/10 Great Value for moneyGreat location, close to bus station, rooms were nice with a nice couch, with nice view of nearby shrines
EhabJan 11, 2025
8/10 Everything went well at the hotel during our stayLocation was very convenient and the hotel free shuttle bus was great and we used it. Thank you.
JohnJan 15, 2025
7/10 GoodVery clean
MonaDec 21, 2024
9/10 SuperbShuttle
Cleanliness cleaning
Food
Conceirge so helpful friendly
JeanetteDec 30, 2024
5/10 PassableThe room was clean
BoldsonDec 27, 2024
9/10 Very pleasant end to a wonderful Japanese holidayLocation and shuttle bus to train station
WayneJan 7, 2025
9/10 Great hotel in a stunning townMixture of traditional setting with ultra modern fittings.
MichaelFeb 10, 2025
10/10 ExceptionalCharming rooms. Very friendly and professional staff. Top shuttle service.
SenFeb 14, 2025
10/10 Exceptional
DakshApr 9, 2025
10/10 Exceptional
AnttiApr 5, 2025
10/10 Exceptional
TusharApr 1, 2025
10/10 Exceptional
李衍娴Feb 24, 2025
8/10 Very good
RickApr 24, 2025
10/10 Excellent all the wayEverything! The best hotel I've ever stayed in.
GilDec 29, 2024
7/10 Enjoyed stayLocation,bedroom and breakfast
DineenFeb 4, 2025
9/10 SuperbStaff, breakfast, shuttle bus
IanDec 27, 2024
9/10 SuperbStaff is very good.
JirapatDec 19, 2024
10/10 Should be 5 star!
JeanineJan 17, 2025
10/10 Exceptional
FergalFeb 12, 2025
10/10 Exceptional
KęłvîñFeb 7, 2025
10/10 Exceptional
SamuelFeb 3, 2025
10/10 Exceptional
YenJan 30, 2025
10/10 Exceptional
VanissaJan 11, 2025
10/10 Exceptional
BalrajsinghJan 10, 2025
10/10 Exceptional
AmitJan 1, 2025
10/10 Exceptional
SalimDec 29, 2024
8/10 Very good
ChloeFeb 24, 2025
8/10 Very good
FlorenciaFeb 18, 2025
10/10 Exceptional
SyamaDec 20, 2024
8/10 Very good
OliverFeb 17, 2025
9/10 Superb
KseniaApr 17, 2025
9/10 Superb
LeeApr 13, 2025
10/10 Exceptional
KuanDec 13, 2024
8/10 Very good
MarkFeb 11, 2025
9/10 Superb
AndreaApr 6, 2025
9/10 Superb
TerukoMar 28, 2025
9/10 Superb
DebraMar 21, 2025
8/10 Very good
WeeJan 19, 2025
8/10 Very good
LindaJan 19, 2025
9/10 Superb
AdaMar 18, 2025
8/10 Very good
HengJan 11, 2025
8/10 Very good
FaisalJan 1, 2025
8/10 Very good
LhDec 25, 2024
6/10 Pleasant
PikJan 18, 2025
9/10 Superb
GavinFeb 21, 2025
7/10 Good
RitaApr 12, 2025
9/10 Superb
SallyFeb 8, 2025
9/10 Superb
ZanuriJan 23, 2025
7/10 Good
IinaMar 19, 2025
4/10 Inconveniently Located and Rooms Very WarmWe visited as part of a large group touring Japan. This hotel was booked by our UK tour operator. The Kyoto Tokyu Hotel is in a poor location, some distance from the downtown area and its attractions. We had to take taxi to explore as there were few local shops, restaurants, facilities or attractions. The rooms were very warm. We set the air conditioning to 16C in an effort to be cooler, but room temperature remained over 26C. Opening the full length window (which opened so wide that you could jump out from the 5th floor on which our tiny room was situated) allowed mosquitoes to get in so we were both bitten overnight. Some of the other members of our group described similar problems. Rooms are small with very limited storage space. Breakfast is average but you have to get there early to avoid the queues. Overall not a great experience: you're better off to choose somewhere more centrally located.
deganwy31Nov 30, 2024
10/10 I would stay here again, spacious Rooms, and Modern, reminds me of American Hotels Rooms 5 StarrThe Hotel was very Clean Modern and Rooms were large or spacious, Breakfast Buffet was very good, Hotel Staff very Helpful, Professional. The staff were very friendly, there are Soda, Juice, Water Machines on ever Floor of the Hotel. The written Signs are written in English Language, and clearly mark according. The laundry Room is very Good, I was clothing with no problems.
Thank you Staff and Management, Terry United States of America
tr000777Jan 14, 2025
8/10 A bit inconvenient but a nice hotel.First off, be warned that unless you park in the garage, you will come in on the upper area of the hotel. The check in desk is down an escalator. With the amount of luggage we had, it was very inconvenient. The elevators to the rooms also are down the escalator. The room we had was the lowest price range but was very nice. The beds were comfortable. The bathroom had no fan so I had to leave the door open. There is only a hand held in the shower. No matter how I positioned it, I was flooding out or around the tub. Good location and beautiful sites around the hotel.
mommabear06_13Nov 12, 2024
2/10 Horrible, small rooms with NO AC control. Stifling hot in mid-NovWhat an extremely disappointing experience. This hotel was part of a tour package and we expected so much better. Tiny little room, no closet, no AC control. All you can adjust is speed of air, other than that you get the same temperature as the rest of the floor, about 75 degrees . Absolutely miserable. Bathroom so small you you barely turn around in it. Lobby is nice, staff is pleasant. Room experience is very poor.
X4333EIkevinhNov 14, 2024
9/10 Superb
VineetJan 8, 2025
9/10 Superb
SuhartojoJan 2, 2025
9/10 Superb
WilliamDec 28, 2024
9/10 Superb
MarkDec 16, 2024
9/10 Superb
AlpDec 15, 2024
7/10 Good
ChibanJan 30, 2025
10/10 Good central locationThis hotel is a short drive from Kyoto station in the free shuttle they provide to the hotel ,
The instructions on how to find the shuttle were good .
Tam was very helpful and recommended a local restaurant which I went back to several times for good local Japanese cuisine .
The room was comfortable and size typical of a Japanese room .
The rooftop and bar were closed which was disappointing.
gh67Nov 10, 2024