7/10 comfortable stay but some points to be improved1. the location is good, not far from umeda station
2. the room is clean and bed & futon are very comfortable
3. even though the room is small just like typical japanese hotel, it is well-designed for all everyday activity. for example, there is space under the bed to keep your luggage, there are signs for instructions for tap water, hanging clothes, slippers.
AnchaleeApr 23, 2025
10/10 Good experienceWe booked a Connecting Double Room. The room is quite small but fine for one person. The air conditioning was a bit of a mystery. Pressing any of the buttons seemed to do nothing though we were assured we could change the air conditioning. It definitely got hot in the room and I mostly slept with the window open even though there were minus temperatures. We got a free breakfast every day which was a varied buffet. There is a laundry and convenience store and even a smoothie store inside the hotel. It's a great location and a short walk to the local train station. Taxi to the bullet train station was about 15 minutes. There is a lovely view of the sunset from the roof pool area.
AlisonTheTravellerMar 3, 2025
4/10 Wouldn’t choose to stay againHad lots of facilities and interconnecting rooms
NicolaApr 20, 2025
6/10 A awful hotel
ΖzzApr 23, 2025
2/10 buyer bewareSurprisingly poor experience. Stuffy room with very uncomfortable pillows, mattress and sheets. The TV goes on at a default volume as soon as I put the room card in its holder (which is necessary to turn on the lights). I had to reach into the tangled wires behind the monitor to unplug it and then replug it every time I want to use it. Many other little inconveniences everywhere. The obnoxious political propaganda displays don't help.
At least the staff makes an effort. They did resolve an issue I had with a loud rooftop ventilation unit near my window.
sgC9581DHMar 18, 2025
8/10 convenient and comfortable stay near Umedagreat location, near the station and malls. The rooftop is amazing, and the facilities are great. The room was very nice, clean and comfortable, and we had enough space for 2 people and 2 big suitcase (which is rare in Japan)
EloraApr 21, 2025
9/10 Great location for your visit to OsakaLoved almost everything about this hotel. Great staff, helpful and willing to support. Easy access to the city and all Sightseeing spots in Osaka. Breakfast was good and rooms reasonable size for a solo traveler.
SebastianApr 23, 2025
8/10 UK travellers with two 7yr oldsModern and quite lavish hotel with friendly staff always happy to help. Exciting for the kids to be in a tower! Great views! Great breakfast and lots of facilities...massage..spa..and your own Yakata. Even a convenience store inside the hotel!
Rooms clean and ok for 2 or 3 nights.
SophieApr 22, 2025
7/10 Ideal for a short stayThe hotel had great facilities such as a roof-top restaurant, onsen and 24/7 convenience store. The room was nice and clean and had everything you needed. A convenient area of Osaka to stay in.
EmmaApr 21, 2025
10/10 Great for families with lots of convenience and entertainment for all agesGreat location and amenities. This is perfect for families as there is everything available in one place. The location is easily accessible and close to a main station to visit the rest of the city.
JodieApr 24, 2025
7/10 It’s okayLocation was great since walkable distance to Osaka station when not carrying too many things.
However if you have heavy luggage on arrival, it’s best and more comfortable to take a taxi from Osaka station to the hotel.
SiratasApr 22, 2025
10/10 ExceptionalThe public baths were the main draw for my choice of this APA hotel. Huge and comfy. Makes up for the small room cos I was so relaxed after the bath. There’s a convenience store and massage services too which were great! Didn’t use the restaurant but looks promising.
KokApr 20, 2025
8/10 We enjoyed our stay. Will recommend to our friends and family.The location, good customer service and amenities. Good breakfast choices. Facilities are good too. I like that there’s a laundromat and Lawson convenience store inside the building itself.
HazelApr 24, 2025
6/10 Good value, city centre hotel.very close to the railway stationSpotless with all necessary facilities
ElizabethApr 22, 2025
8/10 The hotel rooms were nice, good location but way too busy.Good location, rooms were compact but had everything you needed.
EmmaApr 20, 2025
8/10 Very good- the room was quite small but it's got everything that you need.
- a lot of electrical sockets (more than enough to charge our equipments)
- lawson on 4th floor.
EsaraApr 22, 2025
9/10 Great location to exploreFantastic location! Walking distance to the castle. So many great spots to eat around the corner. Easy to get to on the train with a short walk. Room very comfortable and facilities available.
TaniaApr 22, 2025
8/10 Will definitely stay again for food and shopping location around UmedaConvenient location with good facilities. There's a inhouse Lawson convenience store and public bath.
RogerApr 22, 2025
8/10 Very goodThe hotel was in a great location. Close to many restaurants and bars and a short walk to the metro or Osaka station. The staff was friendly and helpful, even with the endless services and people wanting to use them.
JosephApr 20, 2025
5/10 InconvenientBreakfast
EdithaApr 23, 2025
8/10 Very goodNear the train station and shopping malls, eateries.
JoannaApr 23, 2025
7/10 Small space for a few daysThe price and the location. Room was clean. Facilities were fine. Space for under bed storage was nice to have.
ElaineApr 24, 2025
9/10 SuperbThe location was perfect as Eki Station was very nearby and had access to the Shinkansen
AbhishekApr 21, 2025
4/10 Rooms are so small. No space
JanApr 20, 2025
1/10 No gym!Staff are nice.
AtreyuApr 21, 2025
6/10 PleasantLocation was close to train station. Lawsons was very convenient. Restaurant was nice.
MichelleApr 21, 2025
6/10 Good for one person, for two people it was not greatClose to shopping district and centre of the city
LuciaApr 23, 2025
6/10 PleasantTiny room and the exact layout as the other APA hotel we stayed in Tokyo. But staff here more friendly and spoke better English. This one has more lifts as well.
XihongApr 22, 2025
2/10 Very poorBreakfast
MariaApr 22, 2025
8/10 ReliableThe onsen was a great addition. Great views from our room also.
The konbini in the hotel also very useful.
ÉnaApr 23, 2025
3/10 Very small rooms, very crowded elevators which you have to wait for 10 minutes even at night.Location
ThasshwinApr 22, 2025
9/10 It was a pleasant stay. Will return again!I liked that we were able to do a connecting room.
EileenApr 24, 2025
10/10 Very comfortable stay, recommend.Location is very convenient, room is small, but well organized, clean, comfortable with all the necessities, good value for money.
HongApr 20, 2025
3/10 Poor
BrendanApr 21, 2025
10/10 Overall it was great!!! I would come back.It was in a great location. The staff were great in finding me connecting rooms last minute into my reservation.
DodgieApr 21, 2025
8/10 Thank you very much for your servicesAt least should be able to give directions to the nearest train station
JosephApr 21, 2025
9/10 Great location and good value for moneyEverything was clean, nice staff, lot of facilities inside the hotel
HoratiuApr 23, 2025
8/10 Very goodGood location and great facilities. We were able to do some washing really easily in the washer / dryer. Rooms are small as expected though.
EmmaApr 20, 2025
4/10 Felt like a coffinOsaka
FelixApr 24, 2025
6/10 The most crowded hotel we had ever experienced…No
MingApr 22, 2025
8/10 Love APA hotelsVery nice property, close to everything and very clean.
CarlosApr 22, 2025
10/10 Good startThe hotel was very good and staff was very helpful.All facilities were available in hotel
ManmohanApr 20, 2025
8/10 Very goodHigh tech, clean, good location, nice atmosphere
BrandonApr 24, 2025
7/10 GoodLocation
EvangeliaApr 21, 2025
9/10 SuperbThe onsen was very nice
RazvanApr 22, 2025
7/10 It’s okayLocation and public bath
Chin-chinApr 24, 2025
8/10 Very goodThe SPA Facilities were amazing. Great Buffet.
AlexApr 22, 2025
6/10 Ok but can be better.No breakfast.
ChinApr 20, 2025
8/10 Good but noisy trafficEverything was good
MostafaApr 24, 2025
7/10 It’s okayLocation
Chin-chinApr 24, 2025
9/10 Close to train station and shops.Big space and comfortable
FriskaApr 20, 2025
6/10 PleasantLocation is near train station
FlorenceApr 21, 2025
7/10 Good
BeckyApr 23, 2025
6/10 PleasantLocation
IsabelleApr 22, 2025
3/10 Poor
RogerApr 19, 2025
10/10 Exceptionalexcellent!!!
RobertoApr 21, 2025
4/10 Disappointing
JanApr 24, 2025
4/10 Disappointing
ApurvaApr 23, 2025
10/10 Exceptional
NitaApr 24, 2025
10/10 Exceptional
JakeApr 24, 2025
10/10 Exceptional
JustenApr 22, 2025
10/10 Exceptional
EdlisjackApr 22, 2025
10/10 Exceptional
LApr 22, 2025
10/10 Exceptional
SarandaApr 21, 2025
10/10 Exceptional
ArminApr 21, 2025
10/10 Exceptional
AlluriApr 21, 2025
10/10 Exceptional
JamesApr 21, 2025
10/10 Exceptional
MilenaApr 21, 2025
10/10 Exceptional
AmyApr 21, 2025
10/10 Exceptional
ShangaryApr 21, 2025
10/10 Exceptional
FidanApr 20, 2025
10/10 Exceptional
SineadApr 20, 2025
10/10 Exceptional
DokosApr 20, 2025
10/10 Exceptional
RyanApr 20, 2025
8/10 Very good
TammyApr 24, 2025
8/10 Very good
WeiApr 24, 2025
8/10 Very good
SoyounApr 23, 2025
8/10 Very good
WilliamApr 22, 2025
8/10 Very good
LuisApr 22, 2025
8/10 Very good
AnaApr 22, 2025
8/10 Very good
LaurenApr 21, 2025
8/10 Very good
DylanApr 21, 2025
8/10 Very good
RicardoApr 21, 2025
8/10 Very good
MarkApr 21, 2025
8/10 Very good
KishoreApr 20, 2025
6/10 Pleasant
FretcherApr 23, 2025
9/10 Superb
MayurApr 24, 2025
9/10 Superb
BlakeApr 24, 2025
9/10 Superb
MarcinApr 22, 2025
9/10 Superb
RickApr 21, 2025
9/10 Superb
HannahApr 21, 2025
9/10 Superb
StevenApr 20, 2025
9/10 Superb
GarryApr 20, 2025
9/10 Superb
PurichayaApr 20, 2025
7/10 Good
KhushaliApr 23, 2025
7/10 Good
ElizabethApr 22, 2025
7/10 Good
LindaApr 20, 2025
8/10 Hotel Walking to Train Station and Subway
My wife and I are happy to have stayed in this hotel. It is new and the staff was very accommodating. The biggest draw back was the number of guest that stayed in the hotel. There is always a line in the elevators. It is near public transportation. The breakfast buffet is awesome and has a wide variety of food selection. The buffet selection changes daily.
We were at the hotel December 31 to Jan 1 and we experienced Japanese New Year at a small cozy temple called Taiyu-ji temple.
Overall it was a good experience except the line at the elevator.
Pug_mom1085Jan 5, 2025
6/10 Lovely hotel in a great location, but . . .Two main tips:
1. Don't stay in a room above the 6th floor - the lifts take forever
2. Don't expect a warm welcome - thus had to be the worst check-in experience ever. After queuing for 10 minutes, watching harassed staff trying to help confused clients to use the inflexible unfriendly automated system, our turn came. We had booked two rooms and wanted to pay for both although our family, staying in the other room hadn't arrived. After 20 minutes (I kid you not) of debate and button-pushing they agreed that I could pay for both rooms and the keys for the second room could be left at reception. Just what you don't need after a long journey.
Here's a tip for the hotel. Let your staff, who know your system, press the buttons instead of trying to train your guests after they've become confused and tired.
You'd need fewer staff, it would be quicker and your guests would be happier.
You only get one chance to make a first impression and this one was awful.
TheOldMiceOct 19, 2024
6/10 Hotel was nice but the lifts were very slow.The hotel is nice with its own convenience store and a good bathhouse, however the constant waiting for an elevator was a bit disappointing. One night we asked a staff member to call us a taxi but he just pointed to the street ☹️. The train station is about a 12 min walk away & there are lots of food options nearby at night.
188raelenemOct 5, 2024