10/10 Loved it here. Would definitely stay againWe really enjoyed this hotel. The location is great - nice and quiet despite being right next to a train station. Feels very safe. Staff were friendly and helpful. Our room was as described, clean and beautifully designed. It's incredible actually, to notice how much the design of a room impacts your stay.
The bed was very comfortable. Great under-bed storage, which utilises the floor space well. Pillows were a bit firm for us, but that's a personal preference. Shower was great, with reliable hot water. Big bottle soaps were provided, so no wasteful miniatures.
The WiFi was excellent. The air-conditioning was very quiet, efficient and easy to adjust. Minifridge worked well. Adequate working space with a desk and chair. Good laundry facilities.
Breakfast was very nice, a big buffet with a wide variety of freshly cooked Asian and Western style foods.
Luggage storage was available and efficient, which we appreciated.
There is a Family Mart right around the corner from the hotel, which is very useful.
Excellent value for money. Highly recommend. Would definitely stay here again.
LucaApr 7, 2025
2/10 Unjustified high price & bad attitudeClose to Osaka castle, a big mall and transport hub. Good variety for breakfast. Clean and super easy automatic check in and check out. Good linen and toiletries.
LaviniaApr 18, 2025
9/10 Modern hotel near Osaka Castle- Modern hotel. Room was small but enough for two. The control display at the bedside was very useful.
- Generally very clean
- Good location, 15 minutes on foot to Osaka Castle and right next to a bigger train station
- Breakfast was nice but will get very crowded after 8am
What bothered us:
- Street was pretty loud at times, even on the 7th floor where we stayed and with windows closed
- Staff was friendly but overall very poor English skills. Some had to use a translation device for simple requests but they at least tried, others pretty much gave up right away and told us to come back later. We would have expected a bit more from receptionists in a hotel with lots of international tourists.
VanessaApr 14, 2025
1/10 Poor.Breakfast was terrible.
The lady who took our tickets for breakfast made us feel like criminals.
She yelled at my wife and made her cry.
We paid for 9 breakfasts but only attended 2 due to the negative experience.
JackMar 28, 2025
8/10 Hotel Keihan Tenmabashi Ekimae is a clean, modern, and conveniently located hotel with great transport access and friendHotel is modern and very clean but quite compact which is typical of most Japanese hotel rooms. Beds and pillows are very firm. Across the road from the train and subway lines with plenty of shopping and restaurant and cafe options nearby. Within walking distance to Osaka Castle which was lovely. Overall, we enjoyed our stay here.
DanielleApr 13, 2025
10/10 Perfect location, 5/5 HotelFlexible reception, and really kind staff. Western style breakfast had hundreds of options. The location was phenomenal. Two huge stations nearby, one metro and one railway. Straight railway line to Kyoto within 5 minutes of walk. Osaka castle 15 min walk, Umeda Skybuilding and Dotombori just an hour walk or 20 min metro. Smart, clean and well equipped rooms with a big and comfortable bed. Really loved our stay.
SándorApr 9, 2025
2/10 Smelly hotelFirst thing i noticed was the horrible smell of carpet in the entire hotel and rooms. Then the smell of humidity in the bathroom… quite smelly hotel!! When we entered in our room the bathroom was not clean, and when i requested a new room, they wanted to charge us 17.000 yen extra!! No thanks! In the end they did changed the room but not with two beds as i requested. Location is good tho, close to metro and many services around.
AdrianaMar 28, 2025
9/10 Great. I honestly recommend.It was great! Close to the station. They gave free amenities at the lobby. Pjs and slippers in the room, as well as free water.
ChantelleApr 10, 2025
8/10 Very goodthe location is perfect, right across the road from a train station makes it super convenient. Check in and out were quick and easy, and the place was nice :)
LeylaMar 6, 2025
10/10 ExceptionalLiterally cannot fault this. Amazingly helpful staff, amazing location (view over Osaka skyline from the 17th floor and possibility to see Osaka Castle from the hallway), huge room with everything you would need, comfy beds, perfect location next to Tenmabashi station. 10 across the board, already decided they we will try to stay at this hotel again for a future holiday
ThomasMar 1, 2025
10/10 ExcellentExcellent location, beside Subway and train station.
I ask for birthday card for my friend to celebrate while we are staying .. delivered delayed one day and Mr. Goto compensate us with bigger room as compensation for 2 nights, it was great compensation for us to make our staying memorable
Thanks Mr. Goto and other staff
Quick checking and checkout
Dr.Apr 21, 2025
7/10 GoodLocation is great, a few steps from T metro line and Keihan trains and just opposite a big shopping mall. The room was clean, and with every comfort.
LauraFeb 20, 2025
1/10 Clueless and unprofessional staffLocation
WalidApr 19, 2025
10/10 ExceptionalLocation is fantastic and there's a city mall across the street. Keihan line is in the eyesight from the hotel. Room is a bit small but as expected for Japanese hotels. Smart TV is a huge plus for me - youtube available and casting from cell phone is great. Everything was pretty new and clean.
WenbinApr 16, 2025
8/10 I would recommendGreat location, right next to the station and the subway. Theoom is very very small (you couldn’t possibly open your bigger luggage). Breakfast was really tasty. Room was CLEAN! Communication in English was sometimes a bit difficult - But in the end, they were very helpful.
JiříApr 12, 2025
9/10 Good hotel in an excelent location to explore Osaka and KyotoThe location is great. Well connected to the metro. Also, the hotel is next to the station that takes you to Kyoto. The room was well equipped and comfortable.
JoaquingtApr 9, 2025
9/10 SuperbThe location was quite good next to the shopping mall and metro, nice hotel
AnastasiiaApr 20, 2025
8/10 Very goodDidn’t like that when I put the eco cleaning they didn’t do the beds. So I had to tell that the next day they make sure they make the beds. If I only wanted to remove the bin and change the towels I’d go to a Airbnb.
NereaApr 11, 2025
5/10 Great value for a quick stay. Definitely not big enough for 2 people with luggage.The location was great.
SandovalApr 9, 2025
8/10 I’d stay at this hotel again for sure!The hotel location was near the Osaka Castle and right next to metro, city mall and plenty of places to eat at. The hotel had washers, dryers, nice breakfast!
YuliyaApr 23, 2025
10/10 Excellent location and comfy room with bathtubQuite room with comfortable bed. Location close to Osaka castle and umeda. Very convenient for travel to Osaka castle, USJ, Umeda, and airport.
OpalApr 14, 2025
9/10 SuperbVery good breakfast both Japanese and European style. Free toiletries and tea at the reception. Near the metro station and shops.
MarisApr 15, 2025
8/10 Nice hotel. Close to restaurants and Osaka castle.Close to station and mall.
JaneApr 11, 2025
7/10 Generally is fine.The location is good, near shopping mall and sub-way.
SooApr 18, 2025
7/10 GoodStandard room small but expected! Bed extremely firm.
SophieApr 6, 2025
5/10 Passable
EliseApr 17, 2025
9/10 SuperbGreat locations
Nice room
Helpful staff
KeiviApr 19, 2025
8/10 Very goodGreat location
RijuthaApr 19, 2025
8/10 Very goodGood location very helpful staff
LouiseApr 8, 2025
10/10 perfect stayvery clean and wide
TiaApr 22, 2025
10/10 Exceptional
BarnabyApr 22, 2025
10/10 Exceptional
MadurangaApr 22, 2025
10/10 Exceptional
ParisApr 21, 2025
10/10 Exceptional
ThijsApr 16, 2025
10/10 Exceptional
MahekdeepApr 16, 2025
10/10 Exceptional
BidanessiApr 15, 2025
10/10 Exceptional
AmyApr 15, 2025
10/10 Exceptional
JiApr 9, 2025
10/10 Exceptional
EllieApr 8, 2025
8/10 Very good
MariaApr 21, 2025
8/10 Very good
CatherineApr 18, 2025
8/10 Very good
NadhrahApr 17, 2025
6/10 Pleasant
AbdullahApr 18, 2025
9/10 Superb
PavelApr 24, 2025
9/10 Superb
BrianApr 22, 2025
9/10 Superb
YueApr 20, 2025
9/10 Superb
PuiyeeApr 20, 2025
9/10 Superb
AntoninoApr 13, 2025
9/10 Superb
LezandiApr 9, 2025
9/10 Superb
ShadashaApr 8, 2025
6/10 Hotel located in a good location opposite a rail station. Rooms are clean and are best for single or couples only.The hotel room was clean and well located.
RomaFeb 7, 2025
5/10 Good location. That‘s itLocation close to castle. Quiet .
HowardMar 26, 2025
7/10 Great 48 hours spent here in an amazing part of Osaka, would reccomend for young couplesRooms were clean and modern, a little cramped with 3 beds. As a twin room would be fine but luggage storage is tough
LukeApr 2, 2025
9/10 SuperbThe design of the room was really good, a little small but normal for Japan. I loved that is in front of the station and a mall
KeniaMar 22, 2025
7/10 Excellent hotel. Staff lovely. Recommend for anyone needing to be close to local rail system. Easy to get to JRClose to Train station.
Clean rooms
Laundry facilities
Staff
MichaelFeb 12, 2025
8/10 Good value for money very nice place.Was very modern and clean and right across from the train station to get into the main area.
EmilyFeb 27, 2025
8/10 Great location, perfect for short stay in Osaka.Close to station and very close to Osaka Castle. Good location easy to get to things in osaka.
NickeshMar 17, 2025
9/10 SuperbGood breakfast, lovely staff and across the road from train station and castle. A little out of centre but very easy to get around.
TamaraApr 5, 2025
9/10 Superb
ThiriApr 8, 2025
9/10 Superb
BobApr 7, 2025
9/10 Superb
Wan-chenApr 6, 2025
7/10 Good
DominikApr 17, 2025
10/10 Great mate 10/10 would go againThe ability to choose our amenities, the staff was very friendly and helpful to my inquiries. The location was great right next to the station it was quiet and convenient lots of shops around to cater to our needs
ChristinaFeb 4, 2025
6/10 Pleasant stayLocation, larger style room
BrantMar 1, 2025
10/10 Well located, and clean and large roomsNice location, room and facilities. Also a very good breakfast available
BarbaraMar 23, 2025
6/10 PleasantGood location
MehmetMar 22, 2025
9/10 SuperbPro: location, the staff, and the breakfast.
Con: The room is a bit too small.
LinMar 31, 2025
7/10 Beautiful, tight and cleanWas very clean however quite small for the price
JoshuaApr 2, 2025
7/10 GoodLocation was very convenient to the train station
JazlanFeb 15, 2025
9/10 SuperbIt was close to hot spots in Osaka
HyunFeb 11, 2025
9/10 SuperbIt is very clean and close to the subway station.
AdrianaMar 27, 2025
10/10 Exceptional
FaislApr 5, 2025
10/10 Exceptional
JekaterinaApr 2, 2025
10/10 Exceptional
LisaMar 30, 2025
10/10 Exceptional
HuiMar 27, 2025
10/10 Exceptional
RedonaMar 25, 2025
10/10 Exceptional
AshMar 21, 2025
10/10 Exceptional
MikaylaMar 15, 2025
10/10 Exceptional
RosalbaMar 6, 2025
10/10 Exceptional
JordonMar 6, 2025
10/10 Exceptional
KarataşMar 3, 2025
2/10 Very poor
YenMar 28, 2025
8/10 Very good
MartinMar 25, 2025
8/10 Very good
NevilleMar 12, 2025
8/10 Very good
JonathanMar 8, 2025
8/10 Very good
SureshniFeb 12, 2025
6/10 Pleasant
AmeliaMar 5, 2025
9/10 Superb
MonicaMar 21, 2025
9/10 Superb
MichalMar 16, 2025
9/10 Superb
FarrarFeb 26, 2025
9/10 Superb
JordanFeb 21, 2025
9/10 Superb
PhyoFeb 15, 2025
9/10 Superb
WendyFeb 11, 2025
7/10 Good
SantyMar 23, 2025
7/10 Good
OleksandrMar 16, 2025
7/10 Good
MadokaMar 13, 2025
7/10 Good
CarlotaFeb 9, 2025
7/10 Good
YolandaFeb 4, 2025
10/10 Great hotel and serviceThe hotel location is good it is very close to Osaka castle. There is a shopping mall opposite the hotel. The hotel staff are really kind they assisted us with sending the luggage to our hotel in Tokyo. The rooms were comfortable. Free pyjamas are given to all the guests as well as toothbrushes, tea, coffee and so on. There is free wifi. Overall we had a great stay and worth the money.
dn133Jun 19, 2023