Hotel Intergate Osaka Umeda
Kita-ku Umeda 2-5-2, Osaka
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Good
4684 reviews
8.9
Luxurious Accommodation
Hotel Intergate Osaka Umeda, a 4-star property in Osaka, offers a luxurious stay with a fitness center, free WiFi, and a restaurant. The spacious rooms are designed for comfort and relaxation after a day of exploring the city.
Convenient Location
Situated near Osaka Station City and other popular attractions like Jizoji Temple, this hotel provides easy access to the best of Osaka. Whether you're here for business or leisure, the central location ensures you can make the most of your time in the city.
Nearby Attractions
Explore the vibrant neighborhood with ease as popular points of interest like Herbis Plaza ENT and Kitanosaurus are just a stone's throw away. Immerse yourself in the local culture and attractions without straying too far from the comfort of your hotel room.
Experience luxury and convenience at Hotel Intergate Osaka Umeda - book your stay now for an unforgettable trip to Osaka!
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
8.9(4684)10/10 Intergate Hotel is a wonderful place, excellent staff, nothing too much trouble and very quaint and quirky with its colo
Our Japan trip began with our flight into Osaka from UK after Hong Kong . The limousine bus at the airport gets you to Herbis which is just round the corner from the hotel and so a short walk later with suitcases we arrived at the hotel. It’s very, very unique but stylish and so check the website. It has happy hour from 5 to 7pm and it’s all free food and drinks ! Exceptional treats ! The room was superb but again go large at least 25 m squared. It’s a good location near shops, the city and the station. The hotel itself just makes me smile writing this quick review and that’s a good sign !
KenApr 13, 2025
9/10 Happy to recommend Hotel Intergate Umeda Osaka
Easy check in. The room was a generous size, comfortable and it had a safe. Complimentary services in the lounge included tea & coffee in the afternoon, then a happy hour with complimentary wine from 5pm. The spa area was clean and fabulous range of toiletries. The electric massage chairs were a bonus. The breakfast was great - plenty of fresh fruit, salad and range of interesting dishes to try.
ElizabethMar 22, 2025
8/10 Great location comfortable and clean stay with pleasant surprises like compli coffee and supper!
Location was great, osaka station within 7min walking distance.
Connectivity to airport was great, bus stop for airport bus within 3 min walking distance.
The supper provided by hotel was a pleasant surprise.
HweeApr 21, 2025
10/10 Lovely staff, lovely room, lovely ambience, well-located.
Stayed here for 3 nights, the staff were incredible! I had lost an item in a train station, and had a rough idea of where to find it. I let the staff know and they called the location, and arranged to have the bag delivered to me! They were so ready and willing to help, I felt taken care of from the first instant. The room was also very clean and comfortable, and the hotel was just gorgeous in general. Very close to the Osaka Metro too. I loved staying here!
ZoyaApr 4, 2025
10/10 Almost perfect
The hotel was clean and fully equipped. There was free coffee in the morning with standard taste and afternoon snacks with various kinds of drinks provided near the lobby available for all guests. For dinner, some Japanese meal was also provided for free.
Onsen on 18th floor was good and there was massage machine for all guests too.
Nearest metro is only 180m away from the hotel.
Next time that we are back to Osaka, we will be here again.
บริษัทคลินิกแล็บและเอกซเรย์Apr 21, 2025
9/10 It was a very good experience for a 1st time traveler services were excellent I would totally recommend staying here
The facility was excellent. Loved the complimentary spa within the hotel. The hotel also provided complimentary drinks like coffee or tea almost throughout the day. The supper was great ! Location is a good 15 min walking distance to the Osaka main station.
LingApr 21, 2025
10/10 Great value and nice modern hotel at a great location
We stayed here 4 nights and the hotel was comfortable, modern and location was great, with Osaka station a short walk away. Best thing was their generous happy hour between 5 to 7pm with help yourself free wine and snacks. Was a great way to unwind before heading out for dinner. Walk around the streets at night and you can find some great places to eat. Happy with our stay here 👍🏽
SaileshApr 3, 2025
8/10 Very good
Good location easy to access.
BinderMar 21, 2025
10/10 Nice hotel
We stayed at this beautiful hotel for two nights before heading back to Europe, and it was the perfect choice. The location is ideal—close to the main train station with easy access to the airport, which made getting around incredibly convenient. The hotel itself was very comfortable, and the breakfast exceeded our expectations. Highly recommended for anyone visiting Osaka!
LoukiaApr 7, 2025
5/10 I was very ill and vomited. Cleaned as much as I could and asked them to mop floor. They used a rolled up newspaper and
The property was in a great location and clean
RondaMar 27, 2025
10/10 Very comfortable stay
The location is very good. The amenities are very good. The room was spacious, we stayed in the intergate floor. The onsen was very nice. In the evening there was some japanese snacking to be enjoyed, in the morning coffee was offered.
AnnaApr 14, 2025
8/10 Very good
Came back after 3 days travel to Kyoto.
Good hotel could keep our big luggages for us.
HweeApr 21, 2025
9/10 Central location in Osaka
Close to train stations, shops and restaurants. The subway that I used the most was a 5 mins walk. The room was very spacious and clean. The staff were wonderful. They have free coffee at certain times.
ThoaiMar 28, 2025
9/10 We enjoyed our stay with you and would be happy to return at a future date. Thank you.
Very well organised, a great range of choices, helpful/cheerful staff and a pleasant aspect over the street and adjacent properties.
JimMar 26, 2025
10/10 Excellent modern hotel
Modern fresh hotel with lovely lounge area. Rooms functional & superior twin room had nice city view and was comfortable for 2 people. Breakfast excellent with Western & Japanese selection. Hotel onsen very nice and laundry facilities clean and easy to use.
Highly recommend this hotel.
SusanApr 10, 2025
8/10 I would recommend staying in this hotel. Good location and comfortable.
We enjoyed staying here. Handy location. Rooms are a bit bigger than a lot of rooms in Japan. Good complimentary food snacks and drinks in dining area. Modern place.
MayaApr 3, 2025
10/10 Great hotel and location
Really great hotel in walking distance of Osaka station. Room was a decant size and bed was extremely comfortable. Breakfast was about $16 and worth the price. Nice selection and I never had to wait to sit down. Would recommend this hotel for your stay.
776bonnieaMar 9, 2025
8/10 Travelled with family. Enjoyed the facilities. Great location
Great location close to the station..Room was clean, bed was a little firm for my liking..but not the end of the world. Loved the free happy hour in the afternoon..a nice touch after a big day out exploring.
SharleenMar 26, 2025
10/10 Terrific stay in Osaka!
Everything was great! Comfortable room, terrific breakfast buffet, lovely lounge treats all day long, friendly and helpful staff, convenient location! Would definitely stay there again when in Osaka.
BruceApr 8, 2025
6/10 Not value, uncomfortable beds, long walk ex Shinkansen, close airport shuttle
Location
MargoMar 31, 2025
10/10 Exceptional
The ambiance was great. The location was perfect. The little things such as the smoothies, snacks, etc. Was an added bonus. The lobby and lounge area were very inviting. Had a great time at this hotel and will definitely book again.
ElsaMar 24, 2025
9/10 Superb
Very nice and friendly staff, very close to the station and subways. Rooms are very nice and spacious, they have a lot of toiletry supplies that you'll love.
UluerApr 21, 2025
10/10 Beautiful views of city and quiet location
The staff was helpful, very polite, walked you out to the taxi, and couldn’t do enough for the client. The happy hour and meals were good.
Close enough to stations to walk or take a taxi.
KatherineApr 24, 2025
9/10 A wonderful stay, would book again
The hotel was conveniently next to Osaka station. With good access to food and shopping. The hotel was modern, clean, comfortable with excellent amenities. We would book again if returning to Osaka
ChesneyApr 9, 2025
4/10 It was a fair stay
Location of the hotel is good. It is close to the JR Osaka station and Nishi Umeda Metro
AnandApr 19, 2025
4/10 LOCATION WAS EXCELLENT BUT NOONE VERY HELPFUL FOR BEING AN AUSTRALIAN TOURIST.
THE LOCATION WAS GOOD.
RobynMar 27, 2025
10/10 Our stay was fabulous, it was an absolute pleasure to come back to after a big day.
The location, the service, the little extras for example the complimentary supper at 8pm
LisaMar 25, 2025
6/10 Pleasant
Great localisation, clean room, comftable bed
KamilApr 15, 2025
10/10 Convenient, clean and close!
Well run hotel with lovely, helpful staff very close to Osaka train station, shopping and restaurants.
Hotel also offers a yummy breakfast and cocktail hour and snacks.
AnneApr 7, 2025
8/10 Osaka Intergate
The overall hotel, the rooms, amenities and lication
GabriellaApr 7, 2025
9/10 Good stay and will be back
The location is great, quiet while very handy to the train and shuttle airbus. great room service, clean room and the breakfast is excellent.
WinnieApr 1, 2025
10/10 Had a wonderful time staying in the hotel!
Facilities and services. The afternoon coffee and evening dining.
XueApr 23, 2025
7/10 Good location
Location
AbdulrahmanApr 19, 2025
8/10 decent stay
onsen with a view was nice
we enjoyed breakfast and happy hour
TinaMar 24, 2025
8/10 A pleasant stay with family
Like: location, staff and various happy hours during the day and the gym
Dislike: the gym only has 4 equipment with no weights
DannyMar 29, 2025
7/10 decent but not up to Japanese standard
the room - clean and decent size
EricApr 5, 2025
6/10 No concierge. Rooms basic and small
Close to train
Rooms basic
RondaMar 30, 2025
9/10 Almost perfect except for the male lobby staff.
I love the SPA facilities.
AnaleeApr 19, 2025
9/10 Superb
The service in this hotel is great! Love the staffs. The location is very convenient. Cannot wait for my next stay in Intergate!
SocaApr 4, 2025
8/10 Very good
The location is good and it’s nearby the train station.
The room is clean and large, which is really a comfortable experience
YenchenApr 2, 2025
10/10 Very nice
Love the location, many stores and people. And the staff were very helpful and kind. The rooms were nice and comfortable.
FatimaApr 6, 2025
8/10 Excellent. Will rebook the next time
Its location is close to the station. There are shops, restaurants and a supermarket nearby.
CarolApr 14, 2025
10/10 Would recommend for a leisure trip
location facility complementary food at different times in the cafe
JiapingApr 22, 2025
6/10 Pleasant
They give good bathroom amenities
PrachiApr 10, 2025
4/10 Bad choice
Not far from train station
SergioApr 23, 2025
8/10 Generally it was a pleasant stay.
Cleanliness , room size and breakfast.
BettyApr 2, 2025
10/10 Great!
The hotel was very fancy. Good location. Very modern. The staff were very nice and helpful.
MariaMar 31, 2025
9/10 overall, it's a pleasant hotel to stay.
good location, nice breakfast.
LinchinMar 26, 2025
10/10 This is a great hotel with beer staff! They care!
Wonderful property, lots of extras
TinaApr 20, 2025
8/10 Everything is fantastic 
Room facility
KuengMar 23, 2025
10/10 Just perfect!
It was the best hotel where I stayed in my entire Japan trip!
CarlosApr 1, 2025
8/10 I would stay at this hotel again.
The room was clean and staff friendly.
WaiMar 26, 2025
8/10 Good experience.
Good breakfast
ThianApr 22, 2025
9/10 Lovely hotel with great amenities
Lovely hotel with great amenities
DorothyApr 17, 2025
9/10 Superb
Close to major train station and multiple subway lines
KaApr 19, 2025
9/10 Superb
Awesome facilities, love the extras including the spa
SamMar 21, 2025
9/10 Superb
The staff and facilities can not be faulted.
RexApr 6, 2025
9/10 Will come back again
Location and breakfast
SweeApr 12, 2025
9/10 A lovely stay, nice room with 4 of us
ZongyiApr 16, 2025
9/10 Superb
Thank to Joan Chan for all !
OuryApr 8, 2025
10/10 Exceptional
JoApr 13, 2025
10/10 Exceptional
OzanApr 7, 2025
10/10 Exceptional
ChiaApr 6, 2025
10/10 Exceptional
PatrickMar 28, 2025
8/10 Very good
DanielApr 20, 2025
8/10 Very good
MarkApr 19, 2025
8/10 Very good
LukeApr 19, 2025
8/10 Very good
PanaddaApr 11, 2025
8/10 Very good
AlanApr 8, 2025
8/10 Very good
HirokoApr 1, 2025
8/10 Very good
JaimeApr 1, 2025
8/10 Very good
RezaMar 31, 2025
8/10 Very good
CelineMar 27, 2025
8/10 Very good
SupapornMar 24, 2025
9/10 Superb
ErichApr 23, 2025
9/10 Superb
DamirApr 22, 2025
9/10 Superb
RuiApr 21, 2025
9/10 Superb
AbdolrezaApr 18, 2025
9/10 Superb
ElyssaApr 10, 2025
9/10 Superb
BolunApr 9, 2025
9/10 Superb
WaiApr 6, 2025
9/10 Superb
MiowMar 31, 2025
9/10 Superb
MartineMar 29, 2025
9/10 Superb
JaniceMar 28, 2025
9/10 Superb
OommenMar 26, 2025
9/10 Superb
LiMar 26, 2025
9/10 Superb
BryceMar 26, 2025
9/10 Superb
VanessaMar 25, 2025
9/10 Superb
TeresaMar 24, 2025
9/10 Superb
DavidMar 22, 2025
9/10 Superb
MeeMar 22, 2025
9/10 Superb
MeeMar 22, 2025
7/10 Good
JillianApr 24, 2025
7/10 Good
IainApr 18, 2025
7/10 Good
ElvisApr 16, 2025
7/10 Good
KayeApr 14, 2025
8/10 Good stay but not exceptional
Good hotel overall though there are always alternatives in the Umeda area for the same price.
Location: Excellent location, about a 3-minute easy walk from the limobus stop at Herbis. Don't use Haruka (JR train) as you will be left with a much longer walk. The immediate street where the hotel is located is very quiet. The nearest convenience store is a couple of minutes away. Nishi-Umeda station is very nearby. You can walk in the underground to reach other subway lines. If you want to go to JR, the best method is to walk to the KITTE Osaka Building for the Osaka station's West Gate on the second floor.
Hotel reception is modern and comfortable. There are all sorts of perks like happy hour, morning smoothie/coffee, and a late night snack. Only one elevator reaches the street level though so if one has several heavy bags, a wheelchair or a stroller, expect a long wait. Others can just take the escalator.
Room: Stayed at a 25m2 Superior Twin room. The room was overall good with a good Japanese style bath area (bath tub and a wet area for washing). Toilet was separate. The bed was comfortable but the pillow required some adjustments as it's asymmetrical. Flip it around a few times to find the angle that's comfortable to you. The two issues I had were the lack of a true closet and then more annoyingly, the sensor light for the sink area. The light kept flickering on and off as we moved about in the room which was very annoying. There is a door that could block off the sensor light area but it would make it less convenient to move inside an already restricted space.
Service: standard good Japanese service though they offered no help with our packages and didn't tell us a cart was available for self-use when we arrived. Luggage forwarding was done without issues.
Cleanliness: mostly good though there was a stain at the corner of our bed sheet.
Public bath: indoor only with hot and cold baths and a sauna. No view but it did the job.
Laundry facilities: 6 machines that were usually all occupied in the evening.
Overall: At over 40,000 Yen nightly without breakfast, it's not the cheapest for sure. I liked the hotel though at this price range, there are other options, especially if you are willing to walk 3-5 more minutes.
SammyFDJan 6, 2025
10/10 Modern Practicality in Umeda
Great location, handy to transport, friendly and polite staff, clean, modern and comfortable rooms and facilities. Happy hour each day a great way to unwind and catch up with friends and family - complimentary drinks - nice!
Definitely will stay here again upon our return to Osaka.
matthewcX4179LGJan 1, 2025
8/10 Great place to stay.
A nice place to stay and very handy to Osaka Station. I will say ( maybe it’s me ) but getting from Osaka Umeda station to the hotel was very confusing. But once we got to Osaka Station ( connected to Osaka Umeda ) it was easy from there. Very good breakfast. Good room size, clean and modern and lots of free snacks and drink options during the day. Friendly staff and a good baggage security area to leave your gear once checked out if you want to go exploring for the day.
GrantOsmondOct 2, 2024
8/10 Ideal Hotel For Us.
An ideally located hotel for our 1 night stay in Osaka.
The rooms were a good size and the breakfast was very good.
The ‘extras’ available during the day were unexpected, but very much appreciated.
The free evening drinks was something I have not experienced in a city hotel before.
Recommended!
MovingmikeSep 23, 2024
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Public Bath
Emergency cord in bathroom
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Happy hour
Television in common areas
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Covered parking
Garage
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.