ShyamalBaruah
Couples · October 202510/10
Le Jardin hotel and spa, Hanoi is in an excellent location. Apart from the location, I found the staff smiling and helpful and also excellent food. We took a city facing room in the 6th floor and the ...Le Jardin hotel and spa, Hanoi is in an excellent location. Apart from the location, I found the staff smiling and helpful and also excellent food. We took a city facing room in the 6th floor and the room was neat and tidy with great view. There is an umbrella available in the room also. The hotel offered complimentary pick up from the airport and since it took more than 1 ½ hours, it was surprising to find the driver standing at the exit with a play card displaying my name with a smile an energy. He was in constant message through WhatsApp. He informed us that it will take us 45 minutes to reach the hotel and so we can use the washroom prior to starting our journey to hotel. So nice of him, so caring. It was a Mitsubishi Xpander car we reached hotel and were greeted by the smiling gentleman behind the reception desk, who completed the check-in in 5/6 minutes at around 4:25 am. d vehicle very nicely maintained with water bottles. Breakfast menu had various items, and the personal care of the staff made it more memorable on rainy morning. A lady came in person and took order for eggs and any other requirement. Generally, they do not provide water and on request they even provided wram water. After we checked out next day, we stored our luggage and also informed that the day after tomorrow we will require a car for airport drop. We cam after 2 days of check-out as we went to cruise and were greeted with same enthusiasm. As we collected our luggage the lady came and asked about our requirement for car for airport drop. So nice of her to remember, and she arranged for one car at a reasonable rate so quickly. “Ms Claire’’ was the lady and any industry would love to have a great person, sincere worker like her. Another name worth mentioning is “Ms Stacie” whose prompt responses have made it really comfortable and secure. Strongly recommended hotel for stay in Hanoi as it is very near to Opera House, Train Street , Quan Thanh Temple, Presidential Palace, Ho Chi Minh Complex with Ho Chi Minh Mausoleum and Tran Quoc Pagoda (lake) and Old Quarter, Ngoc Son Temple, Hoàn Kiếm, St. Joseph’s Cathedral are just 10/15 minutes walk. Great street shopping nearby with full of street food options. Please bargain in street market, but with love and empathy.Show More
