txrus
Business · October 20254/10
Stayed 1 night & honestly, that was enough (& not just because of the cookies).
Yes, according to the front desk supervisor, no cookies before 2pm because 'check-in is at 4pm, so the chef doesn't pre...Stayed 1 night & honestly, that was enough (& not just because of the cookies).
Yes, according to the front desk supervisor, no cookies before 2pm because 'check-in is at 4pm, so the chef doesn't prepare cookies until 2pm'. I've never walked into a DT & not found a warming drawer behind the front desk full of cookies & never walked into a DT, or walked up to the front desk of a DT for anything, & not been offered a cookie (never mind that I can't eat them because of the walnuts, but I digress). What makes it even more bizarre is that my business partner, who arrived at 11:30 am, was offered & given cookies upon arrival.
When I arrived at noon, clerk told me that 'the room is ready but since check-in isn't until 4pm, I can't give you the keys to the room unless I charge you a $25 early arrival fee'. To be clear, I didn't ask for early check-in nor apparently was there anything special done by anyone @ the hotel since, 'the room is ready', but this was simply an opportunity to extort $25 from me. It should be noted that my aforementioned business partner who arrived about 30 minutes before me, sans any reservation because he forgot to make it, was handed his room key (& cookie) w/o paying a $25 extortion fee.
Had to make a trip back down to the front desk later to get my breakfast coupons, which are only valid for the 'Peel breakfast' (2 eggs/meat/potato/toast).
Another trip to the front desk to change the credit card on file for my business partner only to have the hotel end up charging his personal credit card after all.
AC in the 1st room was just blowing air, so that meant a room change.
Had to park a car for the night ($45/self parking charge) & then the ticket machine to exit the parking lot wasn't working.
And I have to say this newest decorating trend of clear lamp shades cannot end soon enough-every lamp in the room had them; not sure what the point of a clear glass lamp shade is since the result is the same as having no shade at all (hotel I'm typing this from as has a clear shade on the desk lamp to which I put a towel over it to cut down on the glare).Show More
